You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
In many countries people increasing talking about money (how much they earn or how much they pay for things) in their daily conversation. Why? It is a positive or negative trend?
some university students want to learn about other subjetcs in addition to their main subjects. others believe it is more important to give all their time and attention to studying for a qualification. discuss both these views and give your own opinion.
You should spend about 20 minutes on this task.
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your landlord. In your letter
introduce yourself
explain what is wrong with the furniture
say what action you would like the landlord to take
The line graph gives information in proportions about the changing pattern of domestic access to modern technology in homes in the UK.There are 4 indicators CD player,Mobile phone,Home computer and Interner access.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
The given charts describe responses of undergraduate and postgraduate students to a questionnaire about a university library. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Today, many people do not know their neighbours in large cities. What problems does this cause? What ccan be done about this?
The chart below gives information about car ownership in the UK from 1975 to 2005.
Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this.
Write a letter to your insurance company. In your letter explain
•Why you are writing to them
•Why you think the insurance should not be increased
•What you want them to do
You should spend about 20 minutes on this task
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six- year-old child.
Write a letter to the parents. In your letter
– Explain why you would like the job
– give details of why you would be a suitable person to employ
– say how you would spend your free time while you are in Australia
You are going to move out of your apartment in a English-speaking country. Your landlord is a very good person, who has assisted you a lot during your stay. Meanwhile, your friend would like to rent the flat after you. Write a letter to your landlord.
In your letter,
• Let your landlord know that you will be leaving
• Thank you landlord for his/her help
• Tel him/her about your friend
the line graph gives information about the number of people in 4 distinct age groups going to the cinema once or more than once a month in Europe between 2000 and 2011.
The graph shows information about the proportion of people who worked in the UK between 2000 and 2010 across three economic sectors.
Computers can translate all kinds of language well, so our children needn’t learn more languages in the future. What is your opinion about this idea ?
You stayed in a hotel and forgot some of your belongings there. Write to the manager:
• Explaining your situation
• Describe what you left behind
• What do you want them to do about it.
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows
Dear….
Crime novels and TV series have become quite popular in recent years. What is your opinion about these crime dramas?
The chart gives information about UK immigration, emigration and net migration between 1999 and 2008.
Some people believe that "Employers should not be concerned about the way their employees dress, but the quality of their work". To what extent do you agree or disagree to this belief?
insome areas of the US a curfewis imposed ,in which teenagers are not allowed to be out door after a particu;ar time at night unless thay are accompained with by an adult.
what is your opinion about this?
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the services
The charts below give information about the changes in ownertship of electrical appliances and how much time spent doing housework in households in one country from 1920 to 2019.
ou have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.
you ordered an item from online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet Last week you sent an email about the situation to rhe shop,but you did not receive a reply.
write a letterto the manager. In the letter
explain the situaruon
complain about the bad service
ask for the immediate deliver of your order or your money back
You are going to move out of your apartment in a English-speaking country. Your landlord is a very good person, who has assisted you a lot during your stay. Meanwhile, your friend would like to rent the flat after you. Write a letter to your landlord.
In your letter,
•Let your landlord know that you will be leaving
•Thank you landlord for his/her help
• Tel him/her about your friend
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
In many places new homes are needed, but the only space availble for building them is in the contryside. Some people believe it is more important to protect the countryside and not build new homes there. What is your opinion about this.
The table and pỉe charts illustrate data about the police funding in 2017 and 2018 in one area of Britain.
You should spend about 20 minutes on this task.
"You have seen an advertisement from a couple, who live in Australia, for someone to teach their two children your language for a year."
Write a letter to the couple.
In your letter,
• explain why you think you would be suitable for the job
• say what else you could do for the family
• give your reasons for wanting the job
Write at least 150 words. You do NOT need to write any addresses.
The given table illustrates information about the expenditures on health in five different countries namely Ireland, Italy, Spain, Sweden, and Turkey in the year 2002.
The graph gives information about four different sports players
The table below gives information about the three countries wit the highest populations. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The graph below gives information about the price of bananas in four countries between 1994 and 2004. Write a report for a university, lecturer describing the information shown below.
Recall any folk/mythical/religious short story that you might have heard/seen/read as a child and discuss what you liked most about it and how do you see it now as a distinctive social/cultural text with its own moral/ideology and how does it speak to you now.
Your English speaking friend who live in your town has asked for your advice about learning a new sport. Recommend a new sport that would be suitable for your friend to learn Explain how your friend could learn this sport Suggest that you both learn this sport together.
you eat at your college cafeteria at lunch time every day.. However, you think it needs some improvements. Write a letter to the college magazine. In your letter:
explain what you like about the cafeteria
say what is wrong with it
suggest how it could be improved
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting .
Write a letter to the person who organised the meeting . In your letter
•Describe the meeting
•Explain the problems with the service
•Suggest what the meeting organiser should do
The graph gives information about the consumption of fast food (in grams), in the UK from 1970 to 1990.
Some people think colleges should provide knowledge and skills related to future career; others think the true function of colleges is to give access to knowledge for its own sake. Discuss both points of view about the functions of colleges.
Summarise the information about the police budget for 2017 and 2018 in one area of Britain. shows where the money came from.
You are going on holiday and have just remembered that your
aunt lives in one of the cities you will be visiting.
Write a letter to your aunt. In your letter:
• Tell her about your holiday plans
• Ask if you can stay with her for a portion of the trip
• Explain how you will make it up to her
Some events like ASEAN Children Festival helps countries understand more about customs and tradition. What extent do you agree or disagree with this opinion?
03 June 2025, The graph below gives information about the preferred leisure activities of Australian children.
More and more people (readers, watchers, viewers) no longer read newspapers or watch TV programs to get news (events, information, tidings, reports) (report). They get news about the world through the internet. Is this a positive or negative development?
A friend has agreed to look after your house and pet while you are on holiday. Write a letter to your friend.
In your letter:
give contact details for when you are away,
give instructions about how to care for your pet,
describe other household duties you would like your friend to undertake.
When giving contact details, you do NOT need to write any addresses; something like the name of a friend you are staying with or a holiday destination is fine.
Your next door neighbor owns a small dog that barks throughout the day and the night.
Write a letter to your neighbor requesting that something be done about the dog.
Include in your letter:
o Your reason for writing
o What you would like to happen
o A nice, respectful style
You have a pen friend living abroad. He is interested to learn about the major news items in your country.
Briefly describe any piece of news that is being broadcast on TV and reasons why you are interested to share this news with him.
In your letter
•say how you feel when you receive the letter
•mention why the incident in question is important for you and your countrymen
• give regards to her parents
Some people who have been in prison become good citizens later, and it is often argued that these are the best people to talk to teenagers about the danger of committing a crime. To what extent do you agree or disagree?
Your neighbors have recently written to you to complain about the noise from your flat.
Write a letter to your neighbors. In your letter
explain the reasons for the noise
apologise
describe what action you will take
It is said that it is a good idea to have three or four generations living under one roof. What’s your opinion? Use your specific reasons and examples to support your idea. You should write about 250 words.