You recently stayed at a hotel for a conference with your company and there were several problems with your room.Write to the hotel management to complain
In the letter ,you should
where you stayed
what the problems were
how they can fix your companies
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
what the problem is
how this problem has affected you
what the college should do to fix this problem
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Mamy people complain that they have difficulties getting enouph sleeping what problems can lack of sleeping cause? what can be done about lack of sleeping?
Your share your room with another student in the college hostel. You find it very difficult to study there because he or she always has parties and friends visiting. Write a letter to the hostel warden complaining about your displeasure with the room mate.
You should spend about 20 minutes on this task.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You recently took a trip with a taxi company. The driver behaved in an unacceotable way and you had a lot of problems. You complained to the company but no-one has replied to the taxi company. In your letter:
- so why you are writing
- how you feel explain what happened
- tell them what you would like them to do
Your neighbours have recently written to you to complain about the noise from your house flat.
• Write a letter to your neighbours. In your letter explain the reasons for the noise
Apologize
Describe what action you will take
1. You are attending a course at an evening school. Write a letter to the director of the school with a complaint about the course. In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
There have been several complaints about the reception area where visitors
to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter,
A) Introduce yourself
B) Explain what the problem is
C) Suggest solutions
Your neighbour has recently written to you to complain about the noise from your house flat
Write a letter to your neighbour. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows
Dear ………………………,
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
Celebrities make a very good living out of media attention and have chosen to live in the public spotlight. They have no right to complain when they feel the media are intruding on their privacy. To what extent do you agree or disagree with this opinion?
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
• describe what the problem with the changing rooms is
• say what happened the last time you complained
• explain what you want the manager to do
You are a student living in university accommodation. The heating has not worked for some
time. Write a letter to the management. In your letter Explain why you complain;
Describe the problems
Tell what you want them to do
Your neighbours have recently written to you to complain about the noise from your houselflat. Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
Your neighbours have recently wrtten to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
On 1 July 2015, the Government of India launched a massive campaign named "Digital India".
AIM- The main aim was to improve access to technology to the people of the country.
Digital India has helped people to get government services online and, they can post their complaints online to the government.
Our Prime Minister has made many apps for them like swatch Bharat etc, it has helped people to get their roads repaired, get their job done easily and even faster,
Digital India offers many services like Digitalocker etc where people can store their important data, information securely, this idea was supported by many companies like Google, Microsoft, Facebook etc and
They are also helping us in making our country digital, they are providing free WIFI to remotes areas with the help of drones etc and this has helped India by generating jobs, reducing the cost of import for all the necessary equipment. Digital Technologies include Cloud Computing and Mobile Applications which have emerged as the main reason for rapid economic growth.
Digital India will change the face of many states,
For example, Himachal Pradesh where many basic things such as the health care system, education and online business. Due to digital India people who do online banking has also increased to a very large extent.
Digital India has the mission of making India digitally empowered and literate and all the services will be given online which made people to get information easily and, in all languages, it wants all the services be available to its citizens digitally which will make our country empowered and more developed economy
DISADVANTAGES:
The major disadvantage of digital India will be online fraud. The uneducated people will fall into this trap. Over and above, it may also lead to cyberbullying.
SPENT -1 lakh cr
Conversation
Yashank- Hello suhird, it’s great to see you again
Suhird – Hi, it's great seeing you too, how long has it been? It must be more than 6 months. I'm doing good. How about you?
Yashank- Not too bad
Suhird- What is new?
Yashank- Well I wanted to meet you because I really want to talk to you about my friend.
Suhird- Okay
Yashank- Well, He doesn’t bring his books and disturbs others during study hours. He keeps on speaking and never lets other study. Due to him, I am not able to concentrate in class.
Suhird- Did you try to talk to him?
Yashank-Yes but he neither listens to me nor my friends.
Suhird- Do teachers know about him?
Yashank- I guess, but they just ignore him while they are teaching.
Suhird – why don’t you try talking to him again?
Yashank- I have done several times, but he still doesn’t pay attention.
Suhird- I think you should talk to his class teacher about him. Since they have more experience than us in handling students.
Yashank- OKAY, it sounds like a good idea. I will also ask him to make the subject more interesting and practical so that he is able to concentrate more on his studies.
Suhird- Do you need help with anything else?
Yashank- No, thank you for your time.
Suhird – No problem brother. Bye
Yashank- Bye
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Bullet points:
Describe the problem
Explain how it affects you
Ask for a solution
You live in a house opposite a park. Every day a man brings large dogs to the park and lets them run free. Write a letter to your local council complaining about the danger. In your letter
- say where the park is,
- say how often this happens
- give a description of the man and the dogs.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
• Suggest how the reception area could be improved
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
•Details about the meeting
•The problem you face
•What should be done
You have received a bill from a mobile phone (or cell phone) company for international call charges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about this giving your reasons asking for the bill to be changed
Your neighbors have recently written to you to complain about the noise from your flat.
Write a letter to your neighbors. In your letter
explain the reasons for the noise
apologise
describe what action you will take
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?-
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
you had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edition verion. Write an email to bookseller in about 150-200 words. your email should include complain about the service of the online site and state about the urgency of the latest edition
Write a complaint letter to a telephone company and let them know how their services failed to fulfill your expectations. In your letter you should • introduce yourself • mention what the main problem is • and say what you want them to do.
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a ltter to the manager of the supermarket. In your letter:
- give details about who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city ofNewtown between 1980 and 1996.
Your neighbours have recently written to you to complain about the noise from your house flat.
Write a letter to your neighbours.
In your letter:
• explain the reason for the noise
• apologies for the noise
• describe what action you will take
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
Your Neighbours have recently written to you to complain about the noise from your house flat.
Write a letter to your Neighbour's. In your letter
explain the reasons for the noise
apologies
describe what action you will take
Write at least 150 words.
You recently bought an electronic device online, but when it arrived, it was faulty.
Write a letter to the company to complain about the problem.
In your letter:
describe the problem
explain how it has affected you
say what you would like the company to do
The air-conditioner in your flat broke three weeks aago anf it is the middle of summer. You asked the landlord to repair it and he promised to send someone but no-one has contacted you yet. Write a letter to the landlord complaining about the situation. In your letter: explain the problem, remind the landlord about his promise, say what you want him to do.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
• describe what the problem with the changing rooms is
• say what happened the last time ms you complained
• explain what you want the manager to do.
Q. In some countries, celebrities complain about the way the media publicizes their private lives. Some people say that they should accept it as part of their fame. Do you agree or disagree?
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.
Write a letter to the taxi company. In your letter
say why you are writing and how you feel
explain what happenedDear sirtell them what you would like them to do.
You had a birthday party and you were playing loud music. Your neighbor Mr. Smith complained. Write a formal letter of apology explaining that it was a special occasion and that it won't happen again.
Write a letter to a manager of the taxi company to complain about the problem with the taxi service used by you.
- when and where you used the taxi service
- describe A problem you faced
- what you expect from the manager to do
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
There is a problem with the changing room in the sports centre that you visit.You have complained several times but with no success
Write a letter to the manager of the sports centre.In your letter:
•describe what the problem with the changing room is
•say what happened last time you complained
•explain what you want the manager to do