Your neighbours have recently written to you to complain about the noise from your houseflat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
Write at least 150 words.
You do NOT need to write your own addresses.
Begin your letter as follows:
Dear ..................,
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
You recently took a trip with a taxi company. The driver behaved in an unacceotable way and you had a lot of problems. You complained to the company but no-one has replied to the taxi company. In your letter:
- so why you are writing
- how you feel explain what happened
- tell them what you would like them to do
Some construction work is being done on the street where you live for the last couple of days. The noise from the work is loud and it disturbs you.
Write a letter to your local council complaining about the noise. In your letter,
introduce yourself
explain how the noise is causing problems to you
suggest solutions to the problem
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
More and more people are complaining of people becoming overweight. Some persons are of the opinion that there should be an increase in the price of fatty foods. To what extent do you agree or disagree?
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about leg of sleep?
Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: -Introduce yourself. -Explain what the problem is. -Suggest solutions to the problem.
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
A road near your home is damaged. Write a letter to the council of your town/city to complain about it. In your letter
– Tell them who are you and where you live
– Explain the nature of your complaint
– Say what you would like them to do about it
You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you decide to write to them.
Write a letter of complaint to the shop. In your letter
• give them the background information
• describe the problem
• ask them to resolve the issue
Celebrities make a very good living out of media attention and have chosen to live in the public spotlight. They have no right to complain when they feel the media are intruding on their privacy. To what extent do you agree or disagree with this opinion?
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter,
A) Introduce yourself
B) Explain what the problem is
C) Suggest solutions
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause What can be done about lack of sleep tiredness darkcircles
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
The rise of social media platforms has made easier for people to vent their frustration and complaints publicly. What are advantages and disadvantages of such a trend?
You have received a letter from your neighbour complaining about noise from your house/flat. Write a letter to your neighbour. In your letter explain the cause of the noise apologise for the noise describe what action you will take to solve the problem Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ………………. You should spend about 20 minutes on this task.
The table below shows the results of a survey on workplace complaints in Germany in 2001.
Nowadays amny people complain that they have difficulties in getting enough sleep. What problem can lack of sleep cause? What can be done about lack of sleep?
You have just won two tickets to a concert and want to invite your friend to go with you. Write a letter to your friend. In this letter:
Give details about the concert.
Describe how you won the tickets.
Explain why you have chosen your friend to go with you.
A road near your home is damaged. Write a letter to the council of your town/city to complain about it. In your letter
– Tell them who are you and where you live
– Explain the nature of your complaint
– Say what you would like them to do about it
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
The graphs indicate the source of complaints about the bank of Amenica and the amount of time takes to have the complaints resolved.
You have received a letter from your neighbour complaining about noise from your house/flat.
Write a letter to your neighbour. In your letter
explain the cause of the noise
apologise for the noise
describe what action you will take to solve the problem
Write at least 150 words.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
The graph below shows the number of complaints made about noise to Enviromental Health authorities in the city of Newtown between 1980 and 1996. Summarise the information by selecting and reporting the main feature, and make comparisons where relevant.
Task 1
Write a letter to your landlord complaining about noise in the block of flats which he owns. Include:
-Where you live
-The problem
-What he should do
The charts below show the reasons of public complaints from 4 major cities around the globe.
vou want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
•
•
•
describe the meeting
explain the problems with the service suggest what the meeting organiser should do.
Your neighbor has recently written to you to complain about the noise from your house.
Write a letter to your neighbor. In your letter:
- Explain the reasons for the noise,
- Apologise
- Describe what action you will take.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You were sent by your company to attend a meeting in another country, but you are not happy with the hotel your organizer booked for you. Write a letter to your organizer about -
-the meeting you attended
- your complaint about the hotel
- what would you like the organizer to do about it?
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
explain the reasons for the noise
apologies
describe what action you will take
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
Your neighbours have recently written to you to complain about the noise from your house flat.
• Write a letter to your neighbours. In your letter explain the reasons for the noise
Apologize
Describe what action you will take
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
Write a letter to the police sub inspector complaining about the lack of discipline in your locality with respect to the behavior of certain youth mishaps.
1. Discuss the complaint in detail clarifying the erroneous troublemaking behavior of the young people in your locale.
2. Suggest what could be done to find appropriate solution.
3. Suggest what you expect from the police.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
A road near your home is damaged. Write a letter to the council of your town/city to complain about it. In your letter.
The graphs indicate the source of complaints about the Bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant.
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
Your neighbours have recently written to you to complain about the noise from you house / flat.
Wirte a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take