You want to complain about the service that you received in the hotel you stayed in while attending a recent meeting. Write a letter to the person who organized the meeting. In the letter
Describe the meeting
Explain the problems with the service
Suggest what the meeting organizer should do.
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
explain the reasons for the noise
apologies
describe what action you will take
You recently took a long-distance bus trip and were dissatisfied with the service. Write a letter of complaint to the bus company. In your letter:
Describe the specific problems you encountered
Explain how these problems affected your experience
Say what you would like the company to do to make up for the issues
Write at least 150 words. You do NOT need to write any addresses.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include
Details about the meeting
The problem you face
What should be done
Write a letter to your landlord complaining about noise in the block of flats which he owns. Include
Where you live
The problem
What he should do
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
- The problem you face
- What should be done
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
A telephone company made a mistake about sending your bill to a wrong address.
Write a letter to the account manager to complain and explain
What problem this caused
What you would like them to do
Your neighbour has written to you to complain about the noise from your house. Write a letter to your neighbour. In your letter
• explain the reasons for the noise
• offer your neighbour an apology
• tell them what initiative you will take
You are a student living in university accommodation. The heating has not worked for some
time. Write a letter to the management. In your letter Explain why you complain;
Describe the problems
Tell what you want them to do
New neighbours have just moved into the apartment next to you. They have a dog which barks all day while they are at work. You have tried to talk to them but nothing has changed.
Write to your local council to complain about the dog. In the letter,
explain the situation
describe the dog and the noise it makes
say what you want the council to do
Write at least 150 words.
You do NOT need to write any addresses.
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
• what the problem is
• how this problem has affected you
• what the college should do to fix this problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear/ Madam
You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared accross the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you devide to write to them. Write a letter of complaint to the shop. In your letter:
- give them the background information
- described the problem
- ask them to resolve the issue.
You share your room with another studer in the college hostel. You find it very difficult to study there because he or She always has parties and friends visiting.
write a letter to the hostel warden complaining about your displeasure with the roommate.
1. You are attending a course at an evening school. Write a letter to the director of the school with a complaint about the course. In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you face
What should be done
Some construction work is being done on the street where you live for the last couple of days. The noise from the work is loud and it disturbs you.
Write a letter to your local council complaining about the noise. In your letter,
introduce yourself
explain how the noise is causing problems to you
suggest solutions to the problem
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
• Where you stayed
• What the problems were
• How they can fix your complaints
Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
Your share your room with another student in the college hostel. You find it very difficult to study there because he or she always has parties and friends visiting. Write a letter to the hostel warden complaining about your displeasure with the room mate.
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this.
Write a letter to the manager. In your letter
Explain who you are
Describe your complaint
Say what you think should be done about it.
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
- Explain what the problem is.
- Suggest solutions to the problem.
Letter number 110
Write a complaint letter to a moving company, let them know that they have damaged some of your furniture, tell them you’re not happy about the service and suggest a solution.
You have been living in a rental apartment for the past three years and had lived peacefully. Recently a new neighbor moved in and he loves to have loud parties every weekend. Write a letter complaining to the landlord. In your letter you should:
· explain the situation
· describe why it bothers you
· suggest a solution
You share your room with another student in the college hostel. You find it very difficult to study there because he or she always has parties and friends visiting. Write a letter to the hostel warden complaining about your displeasure with the room-mate.
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
Celebrities are complaining about their personal lives being exposed through many means by the media. People say they should accept it as a part of their fame. To what extent do you agree or disagree?
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
Write a letter to your manager complaining about parking situation at work.
In your letter, you should:
describe the problems are
explain why should solve the problems
suggest how to solve the problems.
You have received a letter from your neighbour complaining about noise from your house/flat.
Write a letter to your neighbour. In your letter
explain the cause of the noise
apologise for the noise
describe what action you will take to solve the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ……………….
You should spend about 20 minutes on this task.
Your neighbours have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You should write at least 150 words.Mecky
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
Many people have complained about the large salaries paid to top executives of major companies. Why do you think top executives are so well paid? Do you think their large salaries are justified?
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting
Write a letter to the person who organised the meeting. In your letter,
*Describe the meeting
*Explain the problems the service
*Suggest what the meeting organizer should do
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
You live in a house opposite a park. Every day a man brings large dogs to the park and lets them run free. Write a letter to your local council complaining about the danger. In your letter
-say where the park is,
-say how often this happens
-give a description of the man and the dogs.
There have been several complain about the reception area where visitors to your company arrive.Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.In your letter
•describe the complaints that have been made
•say why the reception area is important
•suggest how the reception area could be improved
You had a birthday party and you were playing loud music. Your neighbour complained. Write a letter of apology explaining that it was a special occasion and that it won't happen again.
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.