you should spend 20 minues on this task.
write a letter to complain about a situation in which some adolescents let their dogs run wildly casuing dangerous.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
- What should be done
Celebrities are complaining about their personal lives being exposed through many means by the media. People say they should accept it as a part of their fame. To what extent do you agree or disagree?
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996 The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996
You are attending a course at an evening school.
Write a letter to the director of the school with a complaint about the course.
In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
The first chart below shows the number of airline crew (pilots, stewards etc) needed to fly a passenger plane between Australia and a number of other countries. The second chart shows the number of passenger complaints per plane journey made on these routes, and average kilogram (kg) weight of luggage (or baggage) carried per passenger.
The table below the results of a survey on workplace complaints in Germany in 2001. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
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You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You are staying in an alien country. You have recently received a letter from your wife in which she has complained of your son's activities. Write a letter to your son to counsel him. In your letter, write: what you came to know about his behavior why you are upset about such activities what kind of behavior you are expecting from him
Nowadays many people complain that they have difficalties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
-Explain what the problem is.
- Suggest solutions to the problem.
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
explain the reasons for the noise
apologies
describe what action you will take
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
You recently bought a mobile phone from an online store. When it arrived, you discovered that it had several problems. Write a letter of complaint to the store. In your letter:
describe the phone and the issues you are facing
explain how these problems are affecting you
state what you would like the company to do
You have rented a car for few days from an agency. However, there are some problems with the car. write a letter to the agency offficerand complain about therented car in your letter
tell him the problems of car
what you want the agency to do now
how you feel abou the problem
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
write a letter to a supermarket and complain about an accident which happened then, give some suggestions as well.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
-describe the complaints that have been made
- say why the reception area is important
- say why the reception area could be improved
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
- say who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter,
-say about the holiday and where you stayed
-mention why you are unhappy about the hotel where you stayed
-say what yo would like the travel agency to do
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newton between 1980 and 1996.
You have been living in a rental apartment for the past year. Recently a new neighbour moved in who has loud parties several times a week. Write a letter complaining about this to the landlord. In your letter:
explain the situation
describe why it bothers you
suggest a solution
Begin your letter as follows: Dear Mr / Ms _____________,
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved
Please write a letter to our manager. In the letter
• Describe the complaints
• Say why the reception area is important
• Suggest how the reception area could be improved
You bought a new mobile phone. But there was something wrong with it. Write a letter a complaint to the shop.
Your neighbour has written to you to complain about the noise from your house. Write a letter to your neighbour. In your letter
• explain the reasons for the noise
• offer your neighbour an apology
• tell them what initiative you will take
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain.
- what problems this caused you
- what you would like them to do
Your neighbours have recently written to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
Your neighbour has written to you to complain about the noise from your flat.
Write a letter to your neighbour. In your letter:
explain the reason for the noise
offer your neighbour an apology
tell them what action you will take.
Ask electrician to be as quiet as possible. Pay for additional electrician so job finished sooner.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter:
&Describe the complaints that have been made.
&Say why the reception area is important.
&Say why the reception area could be improved.
People who live in cities often complain about traffic congestion. What do you think the causes are? What solutions can you suggest?
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
Your neighbours have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
•Details about the meeting
•The problem you face
•What should be done
Many parents complain that computer games have no value to their children's study. On the contrary, those online games have produced a lot of negative effects on their mental and physical development. What is your opinion?
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
- Give details of your stay
- What were the high & low points of the hotel
- What are your suggestions; recommendations and / or complaints about the hotel
Write at least 150 words.
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.