You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
Your neighbours have recently written to you to complain about the noise from your house flat.
Write a letter to your neighbours.
In your letter:
• explain the reason for the noise
• apologies for the noise
• describe what action you will take
Write a letter to a taxi company. You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.
Write a letter to the taxi company.
You recently took a trip with a taxi company. The driver behaved in an unacceotable way and you had a lot of problems. You complained to the company but no-one has replied to the taxi company. In your letter:
- so why you are writing
- how you feel explain what happened
- tell them what you would like them to do
work is being done on the street where you live. the noise is distrurbing you. write a letter of complaint to your local coucil. in your letter:
- introduce yourself,
- explain what the problem is,
- suggest solutions to this issue.
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.
You have received a letter from your neighbour complaining about noise from your house/flat.
Write a letter to your neighbour. In your letter
explain the cause of the noise
apologise for the noise
describe what action you will take to solve the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ……………….
You should spend about 20 minutes on this task.
Many parents complain that computer games have no value to their chuldren’s Study. On the contrary , those online games have produced a lot of negative effect on their mental and physical development. What is your opinion
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
Your neighbours have recently written to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
You had a birthday party and you were playing loud music. Your neighbor Mr. Smith complained. Write a formal letter of apology explaining that it was a special occasion and that it won't happen again.
You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter:
Explain what the problem is
Say why you are unhappy
Suggest what you want them to do
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
Write a letter to the Manager to complain about the problems that you met on the flight recently.
In your letter you should: -
1. give details of flight
2. What were the issues with the flight.
3. What you want the manager to do about it.
Your neighbour has written to you to complain about the noise from your flat.
Write a letter to your neighbour. In your letter
explain the reason for the noise
offer your neighbour an apology
tell them what action you will take
You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared accross the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you devide to write to them. Write a letter of complaint to the shop. In your letter:
- give them the background information
- described the problem
- ask them to resolve the issue.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
- Give details of your stay
- What were the high & low points of the hotel
- What are your suggestions; recommendations and / or complaints about the hotel
Write at least 150 words.
You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.
write a letter of apology to the person who complained. In your letter,
say how sorry you are that the person has had a poor experience
explain what action has been taken against the staff member
offer a free meal for four at the restaurant as a gesture of goodwill.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
Many parents complain that computer games have no value to their children's studies. On the contrary, those online games have produced a lot of negative effects on their mental and physical development. What is your opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about leg of sleep?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write a letter to the restaurant's manager in abot 150-200 words.
- state what problems you had with the food you ordered
- complain about the service
- describe how you want the restaurant to resolve the problem
There have been several complaints about the reception area where visitors
to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include
Details about the meeting
The problem you face
What should be done
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a letter to the manager of the supermarket. In your letter:
give details about who you are
give details about the accident
suggest how the supermarket could prevent similar accidents.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
●Where you stayed
●What the problem were
●How they can fix your complaintd
Your neighbor has written to you to complain about the
noise from your flat.
Write a letter to your neighbor. In your letter
• Explain the reason for the noise
• Offer your neighbor an apology
• Tell them what action you will take
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success
Write a letter to the manager of the sports centre In your letter
●describe what the problem with the changing rooms is
●say what happened the last times you complained
●explain what you want the manager to do
Your neighbours have recently written to you to complain about the noise from
your house/ flat.
Write a letter to your neighbours. In your letter
•explain the reasons for the noise
•apologise
•describe what action you will take
You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say
– What was the problem?
– Explain why it is bothering you.
– Suggest a possible solution.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday — the flight was delayed, the hotel was noisy, and so on.
Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund
“Nowadays many people complain that they have difficulties getting enough sleep.” What problems can lack of sleep cause? What can be done about lack of sleep? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Your neighbours have recently written to you to complain about the noise from you house / flat.
Wirte a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
There have been several complain about the reception area where visitors to your company arrive.Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.In your letter
•describe the complaints that have been made
•say why the reception area is important
•suggest how the reception area could be improved
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
You are staying in an alien country. You have recently received a letter from your wife in which she has complained of your son's activities. Write a letter to your son to counsel him. In your letter, write:
what you came to know about his behaviour
why you are upset about such activities
what kind of behaviour you are expecting from him
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleeo?