A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain.
- what problems this caused you
- what you would like them to do
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting .
Write a letter to the person who organised the meeting . In your letter
•Describe the meeting
•Explain the problems with the service
•Suggest what the meeting organiser should do
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
You have a neighbor who is often burning rubbish at their house. Write a complaint about it to the local council and say
– What is happening?
– How is your family harmed by that?
– What could be the solution, in your opinion?
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting
Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
Task 1
Write a letter to your landlord complaining about noise in the block of flats which he owns. Include:
-Where you live
-The problem
-What he should do
Write a complaint letter to the manager of the restaurant .Say about bad service and awful meals
Your internet connection has recently been slow and unreliable.Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home -Request a reduction in your bill
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
osay why you are writing and how you feel
o explain what happened
o tell them what you would like them to do.
Your neighbours have revently written to you to complain about the noise from your houseflat.
Write a letter to you neighbours.
In your letter:
-explain the reason for the noise.
-apologise for the noise.
-describe what action you will take.
1. You are attending a course at an evening school. Write a letter to the director of the school with a complaint about the course. In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
Yours neighbors have recently written to you to complain about the noise from your house.
Write a letter to your neighbors. In your letter
Explain the reasons for the the noise
Apologise
Describe what action you will take
1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
osay why you are writing and how you feel
oexplain what happened
otell them what you would like them to do.
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
our neighbours have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You should spend about 20 minutes on this task.
You have a bad experince at a restaurent and write a letter to complain to the manager
You have bought a washing machine. First you found that the machine did not work properly,and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter
:-state your reason for writing
Describe the problem
Ask the provider ro solve the problem.
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
You stayed at a holiday resort recomended by your travel agent. Write a letter of complaint
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You recently stayed at a hotel for
conference with your
company and there are several problems
With your room. Write to the hotel
management to complain
In the letter, you should:
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
You are living in a University residence, and you have a problem with the high levels of noise from a new campus restaurant which is open until midnight. Write a complaint letter
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
The first chart below shows the number of airline crew (pilots, stewards etc) needed to fly a passenger plane between Australia and a number of other countries. The second chart shows the number of passenger complaints per plane journey made on these routes, and average kilogram (kg) weight of luggage (or baggage) carried per passenger.
Your neighbours have recently written you a complaint about the noise from your flat. Write a letter to your neighbours. In your letter, explain the reasons for the noise and apologise. Describe what actions you will take in future to reduce the noise.
You are living in a University residence, and you have a problem with the high levels of noise from a new campus restaurant which is open until midnight.
Write a letter to the governor of the University. In your letter,
• complain about the situation
• say why this is a problem
• and propose ways to reduce the noise
You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
In some countries, celebrities complain about the way the media publicizes their private lives. Some people say that they should accept it as part of their fame. Do you agree or disagree?
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
In Some Countries, Celebrities Complain About how The Media Publicize Their Private Lives. Some People Say that They Should Accept It as Part of Their Fame.* Do You Agree or Disagree?
Nowadays many people complain that they have difficalties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?
Nowadays many people complain that they have difficulties in maintaining work-life balance. Why is this the case? What strategies do you recommend to maintain work-life balance? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
Write a letter to your landlord complaining about noise in the block of flats which he
owns.
You should include
-where you live
-explain the problem
-what he should do
work is being done on the street where you live. The nosie is disturbing you.
write a letter of complaint to your local council. In your letter
-in troduce yourself
-explain what the problem is
-suggest solutions to the problem.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
work is being done on the street where you live. the noise is distrurbing you. write a letter of complaint to your local coucil. in your letter:
- introduce yourself,
- explain what the problem is,
- suggest solutions to this issue.
There have been several comp,laints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be
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#laints
#reception
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#visitors
#company
#manager
#complaints
There have been several complaints about the reception area where visitors to your company arrive. Your mannager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.
Write a letter to the taxi company. In your letter
say why you are writing and how you feel
explain what happenedDear sirtell them what you would like them to do.
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
-Explain what the problem is.
- Suggest solutions to the problem.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
•Details about the meeting
•The problem you face
•What should be done