You had a birthday party and you were playing loud music. Your neighbour complained. Write a letter of apology explaining that it was a special occasion and that it won't happen again.
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
Nowadays many poeple complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lck of sleep?
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
You should spend about 20 minutes on this task:
Your internet connection has recently been slow and unreliable.
Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home
-Request a reduction in your bill
You do not need to write any addresses
Write at least 150 words.
Celebrities are complaining about their personal lives being exposed through many means by the media. People say they should accept it as a part of their fame. To what extent do you agree or disagree?
You recently went to an expensive restaurant. Something went wrong. Write a formal email to complain to the restaurant manager. In your email: Describe the problem Explain how the problem affected you Say what you expect the restaurant manager to do You should write at least 120 words. You should take about 20-30 minutes to complete the task.
A road near your home is damaged. Write a letter to the council of your town/city to complain about it. In your letter
– Tell them who are you and where you live
– Explain the nature of your complaint
– Say what you would like them to do about it
There was a civil rights movement in your city.The state government blocked mobile internet connectivity to curb the rumor spreading.you felt that this move was unreasonable.Lodge a complaint to your premier(chief minister)for the same.
In your letter
Introduce yourself
Describe what difficulties you faced
Present your arguments for this unreasonable move.
Nowadays many people complain that they ahve difficulties getting enough sleep. What problems can cause lack of sleep? What can be done about lack of sleep?
You have a bad experince at a restaurent and write a letter to complain to the manager
You visit a spot center regularly and there is a problem with changing rooms in it you have complained about it several times but with no success write a letter to a manager of the sports
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
- Explain what the problem is.
- Suggest solutions to the problem.
Nowadays many people complain that they have dificulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?
You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared accross the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you devide to write to them. Write a letter of complaint to the shop. In your letter:
- give them the background information
- described the problem
- ask them to resolve the issue.
People who live in cities often complain about traffic congestion. What do you think the causes are? What solutions can you suggest?
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday — the flight was delayed, the hotel was noisy, and so on.
Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter:
Explain what the problem is
Say why you are unhappy
Suggest what you want them to do
You have received a letter from your neighbour complaining about noise from your house/flat. Write a letter to your neighbour. In your letter explain the cause of the noise apologise for the noise describe what action you will take to solve the problem Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ………………. You should spend about 20 minutes on this task.
You recently went to a cinema where you tried watching a movie, however, you were bothered by a group of teenagers who were very loud in front of you. You complained to the manager but it was not paid attention to. Write an email to a cinema manager in about 150-200 words. Your email should include the following things: • Describe your situation • Explained what happened after you complained to the manager • Suggest solutions to improve
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting
You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you decide to write to them.
Write a letter of complaint to the shop. In your letter
• give them the background information
• describe the problem
• ask them to resolve the issue
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
Your neighbor has written to you to complain about the
noise from your flat.
Write a letter to your neighbor. In your letter
• Explain the reason for the noise
• Offer your neighbor an apology
• Tell them what action you will take
You had a birthday party and you were playing loud music.
Your neighbor Mr. Smith complained. Write a formal letter of
apology explaining that it was a special occasion and that it
won't happen again.
You share your room with another student in the college hostel. You find it very difficult to study there because he or she always has parties and friends visiting. Write a letter to the hostel warden complaining about your displeasure with the room-mate.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Your internet connection has recently been slow and unreliable.Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home -Request a reduction in your bill
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
work is being done on the street where you live. the noise is distrurbing you. write a letter of complaint to your local coucil. in your letter:
- introduce yourself,
- explain what the problem is,
- suggest solutions to this issue.
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You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
The charts below show the reasons of public complaints from 4 major cities around the globe.
Yours neighbors have recently written to you to complain about the noise from your house.
Write a letter to your neighbors. In your letter
Explain the reasons for the the noise
Apologise
Describe what action you will take
You bought a new mobile phone. But there was something wrong with it. Write a letter a complaint to the shop.
Recently you noticed that the waste (garbage) disposal in your area is creating problems. Write a letter complaining about the situation to the environment officer.
* The time of waste pickup.
* What is the problem with the waste.
* Suggest solution to the problem.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
-describe the complaints that have been made
- say why the reception area is important
- say why the reception area could be improved
Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter:
•Introduce yourself
•Explain what the problems is
•Suggest solutions to the problem
You do not need to write any addresses
Many parents complain that computer games have no value to their children's study. On the contrary, those online games have produced a lot of negative effects on their mental and physical development. What is your opinion?
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Your neighbours have recently written to you to complain about the noise from you house / flat.
Wirte a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take