ou had a birthday party and you were playing loud music. Your neighbor complained. Write a letter of apology explaining that it was a special occasion and that it won't happen again.
Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: -Introduce yourself. -Explain what the problem is. -Suggest solutions to the problem.
The first chart below shows the number of airline crew (pilots, stewards etc) needed to fly a passenger plane between Australia and a number of other countries. The second chart shows the number of passenger complaints per plane journey made on these routes, and average kilogram (kg) weight of luggage (or baggage) carried per passenger.
your local council has been doing roadworks along the road outside of your house. This has caused a lot of noise and inconvenience. Write a letter to your local councillor to complain. In your letter, Describe what has happened. Say why you are complaining. Explain what you would like your councillor to do.
There have been several complaints about the receiption area where visitors to your company arrive. Your manager has asked you to suggest how the receiption area could be improved.
Write a letter to your manager. In your letter
-Describe the complaints that have been made
-Say why the reception area is important
- Suggest how the receiption area could be improved
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
Write a letter to your neighbor in response to complaint received regarding noise coming out of your home
Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you will takeYou should write at least 150 words.
The product you ordered through online shopping has been delivered but has some problems. You are writing a letter
to the seller to complain. In your letter
• Describe the details of the problem
• What do you want the seller to do
• What will you do if they do nothing
You do NOT need to write any addresses.
Begin your letter as follows:
Many parents complain that computer games have no value to their children’s study. On the contrary those online games have produced a lot of negative effects on their mental and physical development . What is your opinion
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
Your neighbours have recently written you a complaint about the noise from your flat. Write a letter to your neighbours. In your letter, explain the reasons for the noise and apologise. Describe what actions you will take in future to reduce the noise.
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved.
You visit a sports center regularly and there is a problem with the changing rooms in it. You have complained about it several times but with no success write a letter to the manager of sports center.
you had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edition verion. Write an email to bookseller in about 150-200 words. your email should include complain about the service of the online site and state about the urgency of the latest edition
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
• explain the reasons for the noise
• apologize
• describe what action you will take
You have a neighbor who is often burning rubbish at their house. Write a complaint about it to the local council and say
– What is happening?
– How is your family harmed by that?
– What could be the solution, in your opinion?
People who live in cities often complain about traffic congestion. What do you think the causes are? What solutions can you suggest?
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Nowadays, many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
Your neighbor has recently written to you to complain about the noise from your house.
Write a letter to your neighbor. In your letter:
- Explain the reasons for the noise,
- Apologise
- Describe what action you will take.
Some construction work is being done on the street where you live for the last couple of days. The noise from the work is loud and it disturbs you.
Write a letter to your local council complaining about the noise. In your letter,
introduce yourself
explain how the noise is causing problems to you
suggest solutions to the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
You are a student living in university accommodation. The heating has not worked for some
time. Write a letter to the management. In your letter Explain why you complain;
Describe the problems
Tell what you want them to do
You have received a letter from your neighbour complaining about noise from your house/flat.
Write a letter to your neighbour. In your letter
explain the cause of the noise
apologise for the noise
describe what action you will take to solve the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ……………….
You should spend about 20 minutes on this task.
Write a letter to a taxi company. You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.
Write a letter to the taxi company.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter,
A) Introduce yourself
B) Explain what the problem is
C) Suggest solutions
ln some countries celebrities complain about the way media publicize their private lives. Some people say that they should accept it as part of their fame, Do you agree or disagree?
You were sent by your company to attend a meeting in another country, but you are not happy with the hotel your organizer booked for you. Write a letter to your organizer about -
-the meeting you attended
- your complaint about the hotel
- what would you like the organizer to do about it?
A road near your home is damaged. Write a letter to the council of your town/city to complain about it. In your letter
– Tell them who are you and where you live
– Explain the nature of your complaint
– Say what you would like them to do about it
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
-Explain what the problem is.
- Suggest solutions to the problem.
Write a letter to the Manager to complain about the problems that you met on the flight recently.
In your letter you should: -
1. give details of flight
2. What were the issues with the flight.
3. What you want the manager to do about it.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
●Where you stayed
●What the problem were
●How they can fix your complaintd
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
You bought a new mobile phone. But there was something wrong with it. Write a letter a complaint to the shop.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
The charts below show the reasons of public complaints from 4 major cities around the globe.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
NOWADAYS many people complain that they have difficulites getting enough sleep. what problems can lack of sleep cause? what can be done about lack of sleep?
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sport centre.In your letter
.describe what the problem with the changing room is
.say what happened the last times you complained
.explain what you want the manager to do.
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket. In your letter
Say who you are
Give details about the accident
Suggest how the supermarket could prevent similar accidents
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area will improved.
Write a letter to your manager. In your letter
•describe the complaint that have been made
•say why the reception area is important
•suggest how the reception area could be improved
Many people have complained about the large salaries paid to top executives of major companies. Why do you think top executives are so well paid? Do you think their large salaries are justified?
Your neighbours have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You should write at least 150 words.Mecky