Nowadays many people complain that they have dificulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newton between 1980 and 1996.
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter,
A) Introduce yourself
B) Explain what the problem is
C) Suggest solutions
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
Celebrities complain that their privacy is being invaded by the media. Some people say that they shouldn't complain while others say that celebrities deserve privacy. To what extent do you agree or disagree?
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
The graph below show the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996
You live in a house opposite a park. Every day a man brings large dogs to the park and lets them run free. Write a letter to your local council complaining about the danger. In your letter
- say where the park is,
- say how often this happens
- give a description of the man and the dogs.
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
• explain the reasons for the noise
• apologize
• describe what action you will take
Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you will takeYou should write at least 150 words.
You have been experiencing problems with your internet service, such as slow speed or frequent disconnections.
Write a letter to the internet service provider to complain about the issue. In your letter:
- describe the problems you are facing with the internet service,
- explain how these problems are affecting your daily activities,
- request immediate action to fix the issue or offer compensation.
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep? 1)Tiredness 2)Dark circles
Your neighbours have recently written to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
You share your room with another student in the college hostel. You find it very difficult to study there because he or She always has parties and friends visiting. write a letter to the hostel warden complaining about your displeasure with the roommate.
You recently took a long-distance bus trip and were dissatisfied with the service. Write a letter of complaint to the bus company. In your letter:
Describe the specific problems you encountered
Explain how these problems affected your experience
Say what you would like the company to do to make up for the issues
Write at least 150 words. You do NOT need to write any addresses.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
You have received a letter from your neighbour complaining about noise from your house/flat. Write a letter to your neighbour. In your letter explain the cause of the noise apologise for the noise describe what action you will take to solve the problem Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ………………. You should spend about 20 minutes on this task.
The graphs indicate the source of complaints about the bank of Amenica and the amount of time takes to have the complaints resolved.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter:
&Describe the complaints that have been made.
&Say why the reception area is important.
&Say why the reception area could be improved.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
•Details about the meeting
•The problem you face
•What should be done
Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: introduce yourself explain what the problem is suggest solutions to the problem
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
you had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edition verion. Write an email to bookseller in about 150-200 words. your email should include complain about the service of the online site and state about the urgency of the latest edition
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
ln some countries celebrities complain about the way media publicize their private lives. Some people say that they should accept it as part of their fame, Do you agree or disagree?
You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you decide to write to them.
Write a letter of complaint to the shop. In your letter
• give them the background information
• describe the problem
• ask them to resolve the issue
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
In Some Countries, Celebrities Complain About how The Media Publicize Their Private Lives. Some People Say that They Should Accept It as Part of Their Fame.* Do You Agree or Disagree?
The charts below show the reasons of public complaints from 4 major cities around the globe.
you have rented a car for few days from an agency. however there are some problems with a car. write a letter to the agency officer and complain about rented a car. in your letter
tell him /her the problems of the car
what you want the agency to do now
how you feel about the problem
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a letter to the manager of the supermarket. In your letter:
give details about who you are
give details about the accident
suggest how the supermarket could prevent similar accidents.
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
Many parents complain that computer games have no value to their chuldren’s Study. On the contrary , those online games have produced a lot of negative effect on their mental and physical development. What is your opinion
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved.
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Write a letter to your landlord complaining about noise in the block of flats which he owns. Include:
where you live
what the problem is
what he should do
You recently stayed at a hotel for
conference with your
company and there are several problems
With your room. Write to the hotel
management to complain
In the letter, you should:
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
Your internet connection has recently been slow and unreliable.Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home -Request a reduction in your bill
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
-Explain what the problem is.
- Suggest solutions to the problem.
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.