You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter,
-say about the holiday and where you stayed
-mention why you are unhappy about the hotel where you stayed
-say what yo would like the travel agency to do
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
Your neighbours have recently written to you to complain about the noise from your house / flat.
Write a letter to your neighbours. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
write a letter to a supermarket and complain about an accident which happened then, give some suggestions as well.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Many parents complain that computer games have no value to their chuldren’s Study. On the contrary , those online games have produced a lot of negative effect on their mental and physical development. What is your opinion
The graph below shows the number of complaints made about noise to Enviromental Health authorities in the city of Newtown between 1980 and 1996. Summarise the information by selecting and reporting the main feature, and make comparisons where relevant.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
A road near your home is damaged. Please write your town/city council to complain about it.
In your letter
•tell them who you are and where you live;
•explain the nature of your complaint;
•say what you would like them to do about it.
You share your room with another studer in the college hostel. You find it very difficult to study there because he or She always has parties and friends visiting.
write a letter to the hostel warden complaining about your displeasure with the roommate.
Write a letter of complaint about a proposal to build a new road through your local park
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
The road in front of your house got damaged a long ago and nothing has been done about it. Write a letter to the municipal authority complaining about the damaged road.
In your letter:
· introduce yourself
· explain the condition of the road
· and suggest what they should do
Letter number 110
Write a complaint letter to a moving company, let them know that they have damaged some of your furniture, tell them you’re not happy about the service and suggest a solution.
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
Nowadays many people complain than they have difficulties getting enoughs sleep. What problems can lack of sleep cause? What can be done about lack of sleep? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Celebrities make a very good living out of media attention and have chosen to live in the public spotlight. They have no right to complain when they feel the media are intruding on their privacy. To what extent do you agree or disagree with this opinion?
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area will improved.
Write a letter to your manager. In your letter
•describe the complaint that have been made
•say why the reception area is important
•suggest how the reception area could be improved
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996 The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996
You have recently visited a sports centre and discovered some problems including the poor condition of a changing room there. You had complained about it earlier, but still no action has been taken.
Write a letter to the facility manager about it. In your letter,
● describe the problems
● include details of your complaint
● say what actions you would like them to take
Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
You have a bad experince at a restaurent and write a letter to complain to the manager
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
- What should be done
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. •describe what the problem with the changing rooms is • say what happened the last times you complained • explain what you want the manager to do.
You are not satisfied with the service and have already let them know about it.
Write a letter to a sports club.
- what exactly is wrong with their service
- what happened after you complained the first time
- what you want the club to do after your letter
Now it is complaint at they have difficulties getting enough sleep. What problems can lack of slip causes. What can be the solutions about lack of sleep
Nowadays, many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
work is being done on the street where you live. the noise is distrurbing you. write a letter of complaint to your local coucil. in your letter:
- introduce yourself,
- explain what the problem is,
- suggest solutions to this issue.
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city ofNewtown between 1980 and 1996.
Your share your room with another student in the college hostel. You find it very difficult to study there because he or she always has parties and friends visiting. Write a letter to the hostel warden complaining about your displeasure with the room mate.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
vou want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
•
•
•
describe the meeting
explain the problems with the service suggest what the meeting organiser should do.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Write a letter to the police sub inspector complaining about the lack of discipline in your locality with respect to the behavior of certain youth mishaps.
1. Discuss the complaint in detail clarifying the erroneous troublemaking behavior of the young people in your locale.
2. Suggest what could be done to find appropriate solution.
3. Suggest what you expect from the police.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manage of the sport to the manager of the sports center. In the your letter:
* describe what the problem with the changing rooms is
* say what happened the last times you complained
* explain what you want the manager to do
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Your neighbours have recently written to you to complain about the noise from your houseflat.
Write a letter to your neighbours. In your letter,
explain the reason for the noise
apologise for the noise
describe what action you will take
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
-describe the complaints that have been made
- say why the reception area is important
- say why the reception area could be improved
You have received a letter from your neighbour complaining about noise from your house/flat.
Write a letter to your neighbour. In your letter
explain the cause of the noise
apologise for the noise
describe what action you will take to solve the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ……………….
You should spend about 20 minutes on this task.
Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready.
Write a letter to the shop to complain about it. In your letter,
explain what has happened
how you feel about it
ask them to repair the radio soon or supply you with a new radio
You should write at least 150 words.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,