The graphs indicate the source of complaints about the bank of Amenica and the amount of time takes to have the complaints resolved.
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarkets.
write a letter to the manager of the supermarket. In your letter :
-say who you are
-give details about the accident.
-suggest how the supermarket could prevent similar accidents
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
- Explain what the problem is.
- Suggest solutions to the problem.
Nowadays many people complain that they have difficulty getting enough sleep. What problems can lack of sleep cause ? What can be done about lack of sleep?
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
A road near your home is damaged. Write a letter to the council of your town/city to complain about it. In your letter.
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
explain the reasons for the noise
apologies
describe what action you will take
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
Your neighbour has written to you to complain about the noise from your flat.
Write a letter to your neighbour. In your letter
explain the reason for the noise
offer your neighbour an apology
tell them what action you will take
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
NOWADAYS many people complain that they have difficulites getting enough sleep. what problems can lack of sleep cause? what can be done about lack of sleep?
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do not need to write any addresses
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
Write a letter to the Manager to complain about the problems that you met on the flight recently.
In your letter you should: -
1. give details of flight
2. What were the issues with the flight.
3. What you want the manager to do about it.
Your neighbour has recently written to you to complain about the noise from your house flat
Write a letter to your neighbour. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows
Dear ………………………,
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-say who you are
-give details about the accident
-suggest how the supermarket could prevent similar accidents
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket. In your letter
Say who you are
Give details about the accident
Suggest how the supermarket could prevent similar accidents
You have been living in a rental apartment for the past three years and had lived peacefully. Recently a new neighbor moved in and he loves to have loud parties every weekend. Write a letter complaining to the landlord. In your letter you should:
· explain the situation
· describe why it bothers you
· suggest a solution
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city ofNewtown between 1980 and 1996.
You should spend about 20 minutes on this task:
Your internet connection has recently been slow and unreliable.
Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home
-Request a reduction in your bill
You do not need to write any addresses
Write at least 150 words.
your local council has been doing roadworks along the road outside of your house. This has caused a lot of noise and inconvenience. Write a letter to your local councillor to complain. In your letter, Describe what has happened. Say why you are complaining. Explain what you would like your councillor to do.
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
Write a complain letter about your neighbour.
a road near your home is damaged. write a lettere your town to compain about it
. tell them who are and where you live
. explain the nature of your complaint
. say what you would like them
You have been experiencing problems with your internet service, such as slow speed or frequent disconnections.
Write a letter to the internet service provider to complain about the issue. In your letter:
- describe the problems you are facing with the internet service,
- explain how these problems are affecting your daily activities,
- request immediate action to fix the issue or offer compensation.
You have received a letter from your neighbour complaining about noise from your house/flat. Write a letter to your neighbour. In your letter explain the cause of the noise apologise for the noise describe what action you will take to solve the problem You do NOT need to write any addresses. Begin your letter as follows: Dear ……………….
You have rented a car for few days from an agency. However, there are some problems with the car. write a letter to the agency offficerand complain about therented car in your letter
tell him the problems of car
what you want the agency to do now
how you feel abou the problem
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
• explain what you want the manager to do.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
You bought a new mobile phone. But there was something wrong with it. Write a letter a complaint to the shop.
Many parents complain that computer games have no value to their children's study. On the contrary, those online games have produced a lot of negative effects on their mental and physical development. What is your opinion?
work is being done on the street where you live. The nosie is disturbing you.
write a letter of complaint to your local council. In your letter
-in troduce yourself
-explain what the problem is
-suggest solutions to the problem.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
Now it is complaint at they have difficulties getting enough sleep. What problems can lack of slip causes. What can be the solutions about lack of sleep
You recently purchased a new laptop online, but when it arrived, it was damaged. Write a letter of complaint to the company and.
Explain why you are writing
Describe the problem with the laptop
State what you would like the company to do about it
You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems.
Write a letter of complaint to the agent. In your letter
- remind the agent about the holiday
- explain to them what happened
- ask for compensation
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Write a letter to a taxi company. You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.
Write a letter to the taxi company.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
Many parents complain that computer games have no value to their children's studies. On the contrary, those online games have produced a lot of negative effects on their mental and physical development. What is your opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write a letter to complain about a situation in which some adolescents let their dogs run widely causing dangers. You should write atleast 150 words.
“Nowadays many people complain that they have difficulties getting enough sleep.” What problems can lack of sleep cause? What can be done about lack of sleep? Give reasons for your answer and include any relevant examples from your own knowledge or experience.