Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
You have recently visited a sports centre and discovered some problems including the poor condition of a changing room there. You had complained about it earlier, but still no action has been taken.
Write a letter to the facility manager about it. In your letter,
● describe the problems
● include details of your complaint
● say what actions you would like them to take
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Write a letter to your landlord complaining about noise in the block of flats which he owns. Include:
where you live
what the problem is
what he should do
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
You are Dimitar Borisov/Elena Borisova. You stayed at a holiday resort recommended by your travel agent. However, you did not enjoy your stay due to a number of difficulties. Write a formal letter complaining about the service the hotel offers.
1. You are attending a course at an evening school. Write a letter to the director of the school with a complaint about the course. In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
You recently went to a cinema where you tried watching a movie, however, you were bothered by a group of teenagers who were very loud in front of you. You complained to the manager but it was not paid attention to. Write an email to a cinema manager in about 150-200 words. Your email should include the following things: • Describe your situation • Explained what happened after you complained to the manager • Suggest solutions to improve
People who live in cities often complain about traffic congestion. What do you think the causes are? What solutions can you suggest?
You should spend about 20 minutes on this task.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter,
-say about the holiday and where you stayed
-mention why you are unhappy about the hotel where you stayed
-say what yo would like the travel agency to do
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
Nowadays many people complaint that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about the lack of sleep?
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
The air-conditioner in your flat broke three weeks aago anf it is the middle of summer. You asked the landlord to repair it and he promised to send someone but no-one has contacted you yet. Write a letter to the landlord complaining about the situation. In your letter: explain the problem, remind the landlord about his promise, say what you want him to do.
Write a complaint letter to a telephone company and let them know how their services failed to fulfill your expectations. In your letter you should • introduce yourself • mention what the main problem is • and say what you want them to do.
The charts below show the reasons of public complaints from 4 major cities around the globe.
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Your neighbours have recently wrtten to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline. Write an email to the Airline in about 150-200 words. Your email should do the following things: Problems faced by regular passengers Complain about the poor service
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed at a hotel for a conference with your company and there were several problems with your room.Write to the hotel management to complain
In the letter ,you should
where you stayed
what the problems were
how they can fix your companies
The graphs indicate the source of complaints about the bank of Amenica and the amount of time takes to have the complaints resolved.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarkets.
write a letter to the manager of the supermarket. In your letter :
-say who you are
-give details about the accident.
-suggest how the supermarket could prevent similar accidents
Your neighbours have recently written to you to complain about the noise from your houselflat. Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
ou had a birthday party and you were playing loud music. Your neighbor complained. Write a letter of apology explaining that it was a special occasion and that it won't happen again.
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a letter to the manager of the supermarket. In your letter:
give details about who you are
give details about the accident
suggest how the supermarket could prevent similar accidents.
You want to complain about the service that you received in the hotel you stayed in while attending a recent meeting. Write a letter to the person who organized the meeting. In the letter
Describe the meeting
Explain the problems with the service
Suggest what the meeting organizer should do.
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
Write a letter to your internet service provider to complain. In the letter:
– Describe the problem and why you are unhappy
– Arrange for an engineer to visit your home
– Request a reduction in your bill
A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain.
- what problems this caused you
- what you would like them to do
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.
In some countries, celebrities complain about the way the media publicizes their private lives. Some people say that they should accept it as part of their fame. Do you agree or disagree?
You were hurt in a minor accident inside a supermarket, and you wish you complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-Say who you are
-Give details about the accident
-Suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do Not need to write any addresses.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Yours neighbors have recently written to you to complain about the noise from your house.
Write a letter to your neighbors. In your letter
Explain the reasons for the the noise
Apologise
Describe what action you will take
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket. In your letter
Say who you are
Give details about the accident
Suggest how the supermarket could prevent similar accidents
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved
Please write a letter to our manager. In the letter
• Describe the complaints
• Say why the reception area is important
• Suggest how the reception area could be improved
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
have recently joined a well-reputed company. In your office, the cafeteria is not cleaned properly. The cutlery available is usually unclean and most of the food on sale is stale Write an email to the human resources department in about 150-200 words. Your email should do the following things: State what problem you face when you visit the cafeteria. Complain about the inability of the cafeteria staff to address the problem. Describe how you want the issue to be addressed.
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
Many parents complain about violence promoted to their children through video games, TV programs and other medias. Why is it happening? What can be the solution for it? Give your opinion and include relevant examples.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
There was a civil rights movement in your city.The state government blocked mobile internet connectivity to curb the rumor spreading.you felt that this move was unreasonable.Lodge a complaint to your premier(chief minister)for the same.
In your letter
Introduce yourself
Describe what difficulties you faced
Present your arguments for this unreasonable move.
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
Your neighbour keeps making noise and having late night parties though you have talked to him several times about that. write a letter of complaint to the chairman of residental committee and suggest what should be done