Some people think that the increase use of computers and mobile phone in interactions has negative effects on young people’s reading and writing skills. To what extent do you agree or disagree.
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your letter:
Introduce yourselfExplain the situation
Say what action you would like the company to take
Some people argue that job satisfaction is more important than a high salary. To what extent do you agree or disagree with the given statement?
Some people believe that social media is improving relationships by keeping people connected, while others think it is causing a decline in face-to-face interactions. Discuss both views.
A new neighbour has moved in next door and has taken your main rubbish bin.
Write a letter to your new neighbour requesting that they return the item. In the letter:
– Explain that new bins must be sourced from the local council
– Request that the person returns your bin immediately
– Inform the person of what further actions you will take should they not return your bin
The diagram below shows the carbon cycle. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Carbon Dioxide in Atmosphere Pollution Respiration Feeding COMBUSTION ANIMALS OCEAN Decomposition Sedimentation Extraction Fossilization FUELS (oll, coal & gas) FOSSILS (limestone & shells)
The Impact of Technology on Traditional Forms of Communication Discuss the advantages and disadvantages of the increasing use of technology, such as smartphones and social media, on traditional forms of communication. Consider the impact on interpersonal relationships, cultural exchange, and the potential loss of face-to-face interaction. Provide examples and support your arguments with relevant evidence.
I am writing to you because I am unable to pay next month's rest which is due on Monday. Unfortunately, the other day, I lost my wallet which there were a large amount of money inside. I have, therefore, had to ask my parents to deposit money to my account. Since the financial transaction is a time-consuming process, I will pay your rent upon receive the money. I am so sorry for any inconvenient to have caused you.
Your neighbours have recently written you a complaint about the noise from your flat. Write a letter to your neighbours. In your letter, explain the reasons for the noise and apologise. Describe what actions you will take in future to reduce the noise.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
The presented illustration of the line graph provides the percentage of tourists to England who visited four different attractions in Brighton.
A glance at the four pie charts provided reveals a comparison of the population of the two countries, Yemen and Italy for the three various age groups in two different Periods, in 2000 and foresight for 2050. Overall, it is apparent from the information supplied that the remarkable change society related to 15-59-years-old during this years for both countries. In 2000, in Yemen, the old Population made up 3.6% of the total number of people in comparison with 24.1% in Italy. The 0-14 year group in Italy reached 14.3 %, which was almost 3 times higher than that of Yemen. Moreover, in Italy, the figure for 15-59 year-age was by far the most important in 2000, accounting for 61.6%, while Yemen's young population just reached 46.3 % at the same time. In 2050,the 0-14 age group in Yemen is forecasted to account for 37%, which is higher than that figure in Italy roughly 25%. While a tiny fraction of the old population is projected to record in Yemen, 42.3% of Italy's population is expected to be the elderly. The figure for Yemen and Italy's 15-59-year-old Population is predicted to occupy 57.3% and 46.2%, respectively.
What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and give any relevant example or experience you have to support your answer.
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
Despite the increased access to education, a significant number of people cannot read or write. What are the disadvantages and what action should the government take?
Some people get into debt by buying things they don't need and can't afford. What are the reasons for this behaviour? What action can be taken to prevent people from having this problem?
The graph shows visitor numbers to 5 attractions in the city of Parkvale from 1996 to 2016
International marketing is sometimes seen as invasive and an intrusion into the country in question. Others argue that it is a necessary and economical form of education in addition to spreading ideas, language and culture. Discuss both sides and give your opinion. Type up your answer and try to write it in 40 minutes to reflect true exam conditions. This way I can get a real idea regarding your level and what action we should take.
You should spend about 20 minutes on this task.
You are currently attending a course which is not the same as per the description in the admission brochure.
Write a letter to the headmaster. In your letter,
state which course you are enrolled in
provide details about the noted differences
suggest what actions would you like him to take
Some people think that traditional culture can be destroyed as money-making attractions to tourists. However, others believe that it is the only way to save traditions. Discuss both views and give your opinion.
Describe a tourist attraction that very few people visit but you think is interesting. What/Where the place is? What people can see there? Why only very few people visit there? And explain why you think it is interesting?
In some countries, despite the decline in serious crime, people feel less secure than ever before. What do you think are the main causes of this problem and what actions can be taken to solve it?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
•Describe the problem you had with the tickets,
•Say why you were unhappy with the staff,
•Suggest what action the train company should take,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
It is argued that parents of children who break the law should be punished as they are responsible for their children’s actions. To what extent do you agree or disagree?
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company, In your letter
-Describe the problem you had with the tickets
-Say why you were unhappy with the staff
-Suggest what action the train company should take.
Some people get into debts by buying things they don't need and can't afford. What are the reasons for this behaviour? What action can be taken to prevent people from having this problem?
The line graph provides information about the percentage of tourists to England who visited certain Brighton attractions between 1980 and 2010.
You and your family are living in rented accommodation in an English-speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to the landlord. In your letter
introduce yourself
explain what is wrong with the furniture
say what action you would like the landlord to take
You do NOT need to write any addresses.
Begin your letter as follows:
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
You have a full time job and also doing part time evening course, You now find that you can not continue the course. Write a letter to your tutor.
-Describe the situation.
-Explain why you can not continue at this time.
-Say what action you would like to take
Your neighbour has written to you to complain about the noise from your flat.
Write a letter to your neighbour. In your letter
explain the reason for the noise
offer your neighbour an apology
tell them what action you will take
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that corporations and their policies are partly responsible for social unrest and violence, while others argue that individuals are solely accountable for their actions. Discuss both views and give your opinion.
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
Some universities will deduct marks from student’s work if it is submitted late. What is your opinion on this and what other action can solve this problem?
In many societies, there is a growing emphasis on sustainable living and reducing environmental impact. What are the challenges of adopting a sustainable lifestyle? What practical actions can individuals take to contribute to sustainability? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The maps below shows a coal mine and its redevelopment into a visitor attraction site
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
The line graph below shows the percentage of tourists to England who visited four different attractions in Brighton. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The given diagram illustrates the proportion of tourists to England who visited four different attractions in Brighton.
Your Australian friend is thinking about making a short visit to your country, and intends to visit a particular tourist attraction during his/her stay. However, you feel that it would be better for your friend to visit a different tourist attraction.
Write a letter to your friend. In your letter
recommend a good time for your friend to visit your country
say why it would be better to visit a different tourist attraction
suggest that you and your friend meet
WRITING TASK 1
You should spend about 20 minutes on this task.
You have a problem with a neighbour.
Write a letter to your neighbour. In your letter
• describe the problem
• say how long it has been a problem
• explain what action you want the neighbour to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
It is now possible to perform everyday tasks, such as bank transaction, shopping or even office works, without meeting people face to face. Do you think the advantages of this outweigh the disadvantages?
Housing shortages in big cities can cause severe social consequences.Some people think that only govenment action can solve this problem.To what extent do you agree or disagree
Practice 1: You should spend about 20 minutes on this task.
You have a full-time job and are also doing a part-time evening course. You now find that you cannot continue the course. Write a letter to the course tutor. In your letter, •describe the situation •explain why you cannot continue at this time •say what action you would like to take You should write at least 150 words. You do NOT need to write any ad