You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
- Give details of the situation
- Describe the documents
- Say what action you want tobe taken.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
The line graph below illustrates the percentage of tourists to England who visited four different attractions in Brighton over a period of 30 years between 1980 and 2010.
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
The maps below shows a coal mine and its redevelopment into a visitor attraction site
some people think thatr students are responsible for eduactional success wheras other thik taht this must be teachers. discuss both view and you opinion.
You should spend about 20 minutes on this task.
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company. In your letter:
introduce yourself
explain the situation
say what action you would like the company to take
You should write at least 150 words.
Many parents put pressure on their children to get high grades in school. Give the reasons for this and choose whether this is a positive or negative action.
Human activities have had a very negative effects on plant and animal species. Some people think it is too late to do anything about the problem, while others believe effective action can be taken to improve this situation. Discuss both views and give your own opinion.
Some people get into debt by buying things they don’t need and can’t afford. What are the reasons for this behaviour? What’s action can be taken to prevent people from having this problem?
A glance at the four pie charts provided reveals a comparison of the population of the two countries, Yemen and Italy for the three various age groups in two different Periods, in 2000 and foresight for 2050. Overall, it is apparent from the information supplied that the remarkable change society related to 15-59-years-old during this years for both countries. In 2000, in Yemen, the old Population made up 3.6% of the total number of people in comparison with 24.1% in Italy. The 0-14 year group in Italy reached 14.3 %, which was almost 3 times higher than that of Yemen. Moreover, in Italy, the figure for 15-59 year-age was by far the most important in 2000, accounting for 61.6%, while Yemen's young population just reached 46.3 % at the same time. In 2050,the 0-14 age group in Yemen is forecasted to account for 37%, which is higher than that figure in Italy roughly 25%. While a tiny fraction of the old population is projected to record in Yemen, 42.3% of Italy's population is expected to be the elderly. The figure for Yemen and Italy's 15-59-year-old Population is predicted to occupy 57.3% and 46.2%, respectively.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
It is argued that the parents of children who break the rules should be punished in some ways as parents are responsible for the children's actions. To what extent do you agree or desagree?
Your neighbours have recently wrtten to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
Many people believe that the internet has made communication between individuals easier and more accessible. Others argue that it has led to a decline in face-to-face interactions and social skills. Discuss both views and give your opinion.
Question:-Some people get into debt by buying things they don’t need and can’t afford. What are the reasons for this behaviour? What action can be taken to prevent people from having this problem?
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty. Write a letter to the company. In the letter: introduce yourself explain the situation state what action you want to be taken
You paid a refundable deposit when you rented an apartment. You left the apartment in good condition but the Landlord won't return your deposit.
Write a letter to the landlord. In your letter
explain why you are writing
ask for the return of your deposit
inform the landlord of possible legal action
Your neighbour keeps his/her animal in the garden. Write to him/her about it and the inconvenience it causes you and your family.
In your letter
tell what the problem is
explain why it causes inconvenience
suggest a possible solution to it
Say what actions you might take if the need arises.
You have a suggestion for a park nearby where you live. Write a letter to your city’s council. In your letter include:
• what your suggestion is
• why you think this suggestion will improve the park
• when you would like to see this suggestion in action
This line graph represents the touristic flow to England who was willing to visit Brighton attractions.
Human activities have negative effects on plants and animal species. Some people think it is too late to do something about the problem, while others believe that effective action can be taken to improve the situation. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
An historic building in your city is in bad condition. Write to the local government. Include in your letter:
Why the building is important
Its present condition
What action must be taken
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
The use of social media is replacing face - to - face interaction among many people in society. Do you theadvantages outwetgh the disadvantages?
You should spend about 20 minutes on this task.
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You recently sent some documents by post , but they did not arrive at the destination . Write a letter to the post office manager . In your letter , give details of the situation desscribe the documents say what action you want the post office to take
You should spend about 20 minutes on this task.
You paid a refundable deposit when you rented an apartment a year ago. You left the apartment last month in good condition but the landlord won't return your deposit.
Write a letter to the landlord. In your letter,
introduce yourself and say why you are writing
ask for the return of your deposit
inform the landlord of possible action if he/she does not agree to refund the amount
Write at least 150 words.
Some believe that showing people happy pictures (pictures in which outstanding achievements are made in helping the poor) is more effective in encouraging them to take action to solve poverty than sad pictures ( that show how hard life can be for the poor). Do you agree or disagree? Why?
Some people think that job satisfaction is more important while other people think that a stable job is more important. Discuss both views and give your opinion.
In some cities and towns all over the world, the high volium of traffic is a problem. What are the causes of this problem and what actions can be taken to solve this problem?
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your friend. In your letter
-introduce yourself
-explain what is wrong with the furniture
-say what action you would like the landlord to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ................. ,
Some people think that we learn best through in-person interaction with the teacher in a classroom. Others believe that learning is more effective. Discuss both views and give your own opinion.
The line graph below presents the percentage of travellers to England who visited four different attractions in Brighton.
The presented table compares data about the proportion of workers whose jobs were in 6 various industries in Australia from 1989 to 2009.
Overall, it was important that the percentage of all sectors other than Manufacturing and REtail increased over the period of 20 years.
According to the diagram, manufacturing, the main sector that had the highest fraction of employees in 1989 in Australia, formed 15% in the beginning; then it reduced to 9.8% in 2009.In addition, Retail declined from 11.8% in 1989 to just over one-tenth in 2009. In contrast to the prior elements the portion of health care composed 9.6% in 1989; thereafter, it rose to 11.3% in 2009.
The graph demonstrates that Construction constituted 7.6% in 1989, after that, it roughly 1% climbed in 2009. Education and Tourism, making up approximately the same portion as each other in 2009 at almost 7.5%, constituted respectively 6.8 and 5.5 per cent at the start.
Human activity has had a negative effect on plants and animals all over the world. Some people think that it is too late to do something about it. Others think that there is still time to take effective action. Discuss both sides and give your opinion
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
There are many things that can motivate people to perform well in their work. These can include the salary, job satisfaction or the chance to help others. What do you feel is the best motivation to do well at work? Give reasons for your answer and include any relevant examples from your knowledge or experience.
You recently stayed at a hotel and left a valuable item in your room. You have tried calling the hotel, but you have not received a helpful response.Write a letter to the hotel manager. In your letter:Explain the details of your stay and what item you left behind.Describe what happened when you tried to contact the hotel by phone.State what action you want the manager to take.
You have a suggestion for a park nearby where you live. Write a letter to your city’s council. In your letter include:
•what your suggestion is
• why you think this suggestion will improve the park
• when you would like to see this suggestion in action
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
You should spend about 20 minutes on this task.
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
* describe the situation
* explain why you cannot continue at this time
* say what action you would like to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ................. ,
You should write at least 150 words.
Student satisfaction-percentage of respondents rating aspect as 'very good' The table below shows the results of a survey of first-year students taking varlous courses at a particular university. It shows how many of the students considered various aspects of their course 'very good'.
Some people think that we learn beast through in person interaction with a teacher in a classroom. others believe that online learning is more effective. Discuss both these views and gie your own opinion.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book.
Ask how much longer you will have to wait
and ask the manager what action he will take over this matter.
Now a days people make new friends through social networks and Internet chat groups. some people think this is good other think that face to face interaction is essential discuss both views and give your opinion.