You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
In most cities and towns, the high volumes of road traffic become a problem. What are the causes of that and what actions could be taken to solve the problem?
Some people get into debt by buying things they don't need and can'f afford. What are the reasons for this behavior? What action can be taken to prevent people from having this problem?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
Some believe job satisfaction is a priority for success and happiness while others think high salary is much more important. Discuss both views and give your opinion.
You recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
the table and pie chart shows the percntage of people before and after refurbishment and the satisfaction rate
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows
people spend most of there time at work in their adult life, so work satiffaction seems to be important. on what factor it depend. to what extent expectation of work satifscation is justified.
You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.
The most essential component of a person's life is his or her time at the workplace, and life turns meaningless once no job satisfaction is obtained. To what extent do you agree or disagree?
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
●Describe the problem with the equipment
●Explain what happened when you phoned the shop
●Say what you would like the manager to do
Despite the increased access to education, a significant number of people cannot read or write. What are the disadvantages and what action should the government take?
Housing shortages in big cities can cause severe social consequences. Some people think only government action can solve this problem. To what extent do you agree or disagree?
You have a problem with a neighbour.
Write a letter to your neighbour. In your letter
•describe the problem
•say how long it has been a problem
•explain what action you want the neighbour to take
Some people think that environment problems are too big for individuals to solve. Others, however, believe that these problems cannot be solved if individuals do not take action. Discuss both views and give your own opinion.
You bought a set of speakers from a store recently and discovered that they were not working properly.
Write a letter to the store. In your letter,
describe the problem with the speakers
describe what happened when you returned them to the store
explain what action you require
Some people believe that rapid advances in technology have a negative impact on social interactions. To what extent do you agree or disagree? Provide reasons and examples from your own experience.
An international student magazine has invited its readers to submit a letter arguing for immediate action on a key environmental issue. You decide to write a letter, briefly describing an environmental problem that concerns you, explaining why you are arguing for immediate action and recommending appropriate measures to rectify the situation.
The line graph shows the percentage of tourists to England who visited certain Brighton attractions between 1980 to 2010.
Your neighbour keeps his/her animal in the garden. Write to him/her about it and the inconvenience it causes you and your family.
In your letter
tell what the problem is
explain why it causes inconvenience
suggest a possible solution to it
Say what actions you might take if the need arises.
Your neighbours have recently written to you to complain about the noise from your house / flat.
Write a letter to your neighbours. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
Topic: Giving children and adolescents pocket money is common throughout the world. Do the advantages of this action outweigh its disadvantages?
Your Australian friend is thinking about making a short visit to your country, and intends to visit a particular tourist attraction during his/her stay. However, you feel that it would be better for your friend to visit a different tourist attraction.
Write a letter to your friend. In your letter
recommend a good time for your friend to visit your country
say why it would be better to visit a different tourist attraction
suggest that you and your friend meet
Some say cultural traditions are destroyed when they are used as money-making attractions for tourists. Others say this is the only way to save such traditions. Discuss both views and give your opinion.
You recently stayed in a hotel in a large city. The weather was very unusual for tI time of year and the heating/cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter
give details of what was wrong
explain what you had to do to overcome the problem at the time say what action you would like the manager to take
Some people believe that written communication is much less powerful than face to face interaction when it comes to conveying a message. To what extent do you agree or disagree with this statemant?
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
You are living in an English-speaking country and the restaurant near you is
making a lot of noise. Write a letter to the restaurant owner.
- tell restaurant owner to reduce the noise levels.
- suggest a solution to fix the problem.
- warn that if this problem remains not solved then further action will
be taken.
despite the increased access to education , a significant number of people cannot read or write . write disadvantages and actions taken by government.
You should spend about 20 minutes on this task. You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item • explain where and when you left it • say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
There is a line graph that illustrates proportion of tourists who visited attraction in Brighton, England.
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
Human activities have had a very negative effects on plant and animal species. Some people think it is too late to do anything about the problem, while others believe effective action can be taken to improve this situation. Discuss both views and give your own opinion.
Write a letter to your neighbour about the damage that occurred to your car while he was parking his car in the lane outside your home. In the letter, you should:
describe the damage
say how you feel about this problem
suggest to him what actions he should take.
Human activity has had a negative effect on plants and animal all over the world. Some people think that it too late to do something about it. other think that there is still time to take effective action. discuss both sides and give your opinion. give reasons for your answer and include any relevent examples from your own knowledge or experience.
In the opinion of some people, internet has narrowed the gap among people in the world by increasing social interaction. To what extent do you agree/disagree with this view?
You have a full time job and also doing a part time evening course. You now find that you can not continue this course. Describe the situation Explain why you can not continue at this time Say what action you would like to take
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
Human activity has had a negative impact on plants & animals around the world. Some people think that this cannot be changed, while others believe actions can be taken to bring about a change. Discuss both views & give your opinion?
You recently ordered some books online. However, you have not received them as yet. This has created a lot of inconvenience for you, especially as you are doing some research for which you need the books immediately.
Write a letter to the authority in-charge to convey your dissatisfaction about the delay. In the letter,
● describe the situation
● explain why you are dissatisfied
● say what you want him/her to do
You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
you recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
•tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
The line graph shows visitor numbers to 5 attractions in the city of Parkvale from 1996 to 2016. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You should spend about 20 minutes on this task.
You have a full time job and are also doing a part time evening course. You now find that you can not continue the course.
Write a letter to your tutor. In your letter,
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You should write at least 150 words.
This graph provides us with percentage information about four entertainment attractions that most visited by tourists in Brighton among 1980-2010.