You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
introduce yourself
explain the problem
and state what action you would like from the company
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
The government should make people take the responsibility for their actions to the environment. To what extent do you agree?
Your neighbours have recently written to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired.
Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like the company to take
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you will takeYou should write at least 150 words.
A glance at the four pie charts provided reveals a comparison of the people of the two countries, Yemenand Italy for the three various age groups in two different Periods, in 2000 and foresight for 2050. Overall, it is apparent from the information supplied that the remarkable change in society related to 15-59-year-olds during these years for both countries. In 2000, in Yemen, the old people made up 3.6% of the total number of people in comparison with 24.1% in Italy. The 0-14 year group in Italy reached 14.3 %, which was almost 3 times higher than that of Yemen. Moreover, in Italy, the figure for 15-59 year-age was by far the most important in 2000, accounting for 61.6%, while Yemen's young people just reached 46.3 % at the same time. In 2050,the 0-14 age group in Yemen is forecasted to account for 37%, which is higher than that figure in Italy roughly 25%. On the other hand a tiny fraction of the old people is projected to be recorded in Yemen, 42.3% of Italy's people are expected to be elderly. The figure for Yemen and Italy's 15-59-year-old people is predicted to occupy 57.3% and 46.2%, respectively.
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned any one to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a volunteer action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participated in maintaining the cleanliness of the globe.
The bar chart shows the level of life satisfaction and income in America.
the table and pie chart shows the percntage of people before and after refurbishment and the satisfaction rate
As most people spend a major part of their life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have received a letter from your neighbour complaining about noise from your house/flat.
Write a letter to your neighbour. In your letter
explain the cause of the noise
apologise for the noise
describe what action you will take to solve the problem
Write at least 150 words.
In many workplaces, online communication is becoming more common than face to face interaction. Do the advantages of this development outweigh the disadvantages?
Your neighbour keeps an animal in his / her garden and that is causing problem for you. Write a letter to your neighbour. In your letter:
say what the problem is and how it is affecting you
suggest how the problem could be solved
tell your neighbour what action you might take if the problem is not solved
Some people think that using traditions as attractions for money-making will destroy our culture, but others think that there is nothing wrong with attracting tourists that way. Discuss both views and give your own opinion.
Foreign visitors should pay more than local visitors for culture nad historical attractions. To what extent do you agree or disagree with this opinion?
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.
the rise of social media has affected personal relationships and society as a whole. Do the advantages of using social media for communiaction outweigh the disadvantages
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
You paid a refundable deposit when you rented an appartment. You left the department in good condition but the landlord won’t return the deposit.
Write a letter to the landlord. In your letter:
-Explain why you are writing
-Ask for the return of your deposit
-Inform the landlord of possible legal action.
In many cities around the world, traffic is serious problem. What are the causes of this and what actions can be taken to improve the situation?
You recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
You have had a problem with your next-door neighbour.You have not been able to speak to your neighbor about this.
Write a letter to this neighbour.In your letter
•Explain the problem
•Suggest a solution
•Say what action will you take if the situation does not improve
foreign visitor should pay more than local visitor for cultural and historical attractions. to what extent do you agree or disagree with this opinion?
Your neighbour keeps his animal in his garden and they create problem for you.you have problem with animal.write a letter to your neighbour.describe the problem.suggest the solution.ehat action willyou take if its unsolved.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows
Some people believe that modern technology has enhanced sociable behaviour, but others think it has reduced social interactions. Discuss both these views and give your own opinion.
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
Human activities have had a negative effect on ecosystem, animals and plants across the world. Some people believe this can not changed while others feel that we can still take action to protect living things and the environment. Discuss both sides and give your opinion.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
Some people think that cultural traditions are destroyed when they are used as money-making attractions aimed at tourists. Others believe that this is the only way to save such traditions in the world today. Discuss both views and give your own opinion.
Some universities will deduct marks from student’s work if it is submitted late. What is your opinion on this and what other action can solve this problem?
The human activity has had a negative effect on plants and animals all over the world. Some people think that it is too late to do something about it. Others think that there is still time to take actions regarding it. Discuss both sides and give your own opinion.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
• say what actions you want him/her to take.
Cultural traditions may be destroyed when they are used as money making attractions aimed at tourist or is it the only way to save these tradition. Discuss and give you opinion.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
You currently live in a rental apartment, and the noise from your neighbours disturbs you. Write a letter to your landlord. In your letter
describe how this situation affects you;
explain what steps you have taken to address the problem;
ask the landlord to take action to resolve the issue.
Housing shortages in big cities can cause severe social consequences.Some people think that only govenment action can solve this problem.To what extent do you agree or disagree
Many people travel to historical and cultural sites or natural attractions every year. Discuss the advantages and disadvantages of visiting such places.
You have bought a new camera but when you got home you found it had some problems. You returned to camera and spoke to the company representative a weird ago but the camera has still not been repaired
Write letter to the company
In your letter:
•introduce yourself
•explain the situation
•say what action you would like the company to take
In recent years technology has significantly changed the interaction between people. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have ordered a product on website and received a different product. Write a letter to the company.In your letter
Describe the product you ordered.
Explain why you aren't satisfied with the product you received.
Let them know what actions you expect them to take
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
• describe the item
• explain where and when you left it
• say what action you would like the company to tak
Many people believe that it is important to protect the environment, but they make no effort to protect it themselves. Why do you think it is the case? What actions do you think that individuals can do to protect the environment?
You have a full time job and are also doing a part time evening course. You now find that you can not continue the course.
Write a letter to your tutor. In your letter,
describe the situation
explain why you cannot continue at this time
say what action you would like to take
Discussion Some people get into debt buying things they don’t need and can’t afford.What are the reasons for this behaviour?What action can be taken to prevent people having this problem?
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. Do you agree or disagree?
Some people say that big salary is much more important than job satisfaction. Do you agree or disagree? Provide relevant examples if necessary.