You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You are currently attending a course which is not the same as per the description in the admission brochure.
Write a letter to the headmaster. In your letter,
state which course you are enrolled in
provide details about the noted differences
suggest what actions would you like him to take
The use of social media is replacing face-to-face interaction among many people in society. Do you think the advatages outweigh the dsadvantages?
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
The graph below shows people's level of satisfaction with the health care system in 4 countries between 1991 and 2007.
Human activity has had a negative impact on plants and animals around the world. Some people believe that it is too late to do something while others believe the actions can be taken to improve the situation. Discuss both the prospectives and give your opinion.
You recently stayed at a hotel during your holiday, but you were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
explain the problem you experienced
describe how it affected your stay
say what action you would like the hotel to take
You have a full time job and are also doing a part time evening course. You now find that you can not continue the course.
Write a letter to your tutor. In your letter,
describe the situation
explain why you cannot continue at this time
say what action you would like to tak
Social Interaction is getting destroyed due to technology such as mobile phones. Do you agree or disagree?
You want to send a gift/present to you friend who has moved recently to a new home. Write a letter to your friend. In your letter
- Describe the gift
- Why you chose the gift
- Explain on how you plan to deliver the gift.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You bought a TV week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help
Write a letter to the company in your letter
●introduce yourself ●explain the problem ●and state what action you would like from company
despite the increased access to education , a significant number of people cannot read or write . write disadvantages and actions taken by government.
Housing shortages in big cities can cause severe social consequences. Some people think only government action can solve this problem. To what extent do you agree or disagree?
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You are a student at an English language school in Brighton and are living in private accommodation with other flatmates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.
Write a letter to the landlord. In your letter,
state your reason for writing
describe the problems and explain how you feel
propose a solution and risk the landlord to take action
The line graph below shows the percentage of tourists to Scotland who visited four different attractions in Edinburgh
This line graph shows the visitor ratios of four attractions in Brighton, England from 1980 to 2010.
Some people think that the increase use of computers and mobile phone in interactions has negative effects on young people’s reading and writing skills. To what extent do you agree or disagree.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
Some people think that competitive sports such as soccer can help to reach cultural interaction among people of different age groups and nationalities, but others think that it would cause problems. Discuss both views and give your opinion.
Some people prefer to be nocturnal during exams days and go through the entire syllabus in the last few days, whereas other have regular habits, studying a little every day. Discuss the advantages and disadvantages of both studying patterns and choose which one is a better way of action according to you
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company
It is now possible to perform everyday tasks such as banking, shopping and business transactions without meeting people face to face. What are the effects it may bring on the individual and the society as a whole?
Individual actions have little effect on climate change. For this reason, worthwhile change can only be made at governmental level. To what extent do you agree or disagree? Give reason for your answer and include any relevant examples from your own knowledge or experience.
Many people are afraid to leave their home because of the fear of crime. Some people believe that more action should be taken to prevent crime, other feel that little can be done. Discuss both view and give your opinion.
The line graph shows the level of satisfaction with health care system in four countries from 1991 to 2007
The diagram above illustrates the proportion of travellers to Scotland who came across 4 different attractions from 1980 to 2010.
Human activities has had a negative impact on plants and animals around the world, some people think that this cannot be changed, while others believe actions can be taken to bring about a change Discuss both and give your own opinion.
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to the landlord. In you letter:
Introduce yourself
Explain what is wrong tin the furniture
Say what action you would like the landlord to take
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Despite the increased access to education, a significant number of people cannot read or write. What are the disadvantages without these skills? And What actions should governments take?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. •State what problems you had with the food you ordered. •Complain about the service. •Describe how you want the restaurant to resolve the problem to your satisfaction.
There is a public park near where you live. You have heard that the local council wants to sell
this park. Write a letter to a local newspaper. In your letter
• Introduce yourself
• Describe the importance of the park
• Say what action you will take if the council continues with this plan
Many governments are now trying to prevent global warming and the effect it has on our environment. They are trying to reduce the things which contribute to global warming such as pollution from cars and destruction of the rain forests. Describe what you think the problem is and the actions you think your government should take to solve it.
Many people say that they believe it is important to protect the environment but make no effort to do anything about it themselves. Why do you think this is the case? What action do you think individuals should take to protect the environment?
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet.
Write a letter to the company and in your letter;
*introduce youself
*explain the problem
*state what action you would like from the company
The diagram illustrates the linear process of producing steel rods in the furniture industry.Overall,there are several stages in making steel rods, commencing with raw metals being extracted from the mine, going through mechanical and metallurgical techniques to ensure the shapes,and eventually being ready for quality control. To begin with ,raw material is loaded in the slit after the mining extraction in order to prepare for the melting stage.During this step, those element is melted at high temperatures around 1300 and 1500℃. Once finished,metal which is candescent is refined in a smelting cabin,prior to being poured by a machine into ingots. At the following stage of this process, ingots are linked to a cooling reservoir,which is utilized for lowering down the temperature of the metallic components.Subsequently,cooled metal is casted in the strand form while simultaneously rolled by rollers.Later on, steel rods are heated by a machine, and surface checking takes place afterwards to measure their automation.Finally, after being resized by a cutter, steel rods are applied to a unique ID, ready for the inspection.
In some countries, despite the decline in serious crime, people feel less secure than ever before. What do you think are the main causes of this problem and what actions can be taken to solve it?
Some people think that foreign visitors should be charged more than locals when they visits culture and tourist attractions. To what extent, do you agree or disagree
You should spend about 20 minutes on this task.
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ................. ,
There are three main things to consider before writing your essay:
Foreign visitors should pay more than locals visitors for cultural and historical attractions. To what extent do you agree or disagree with this opinion?
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
the use of media is replacing face to face interaction among many people in society. Do you yhink the advantages outweight the disadvantages?
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
describe the item
explain where and when you left it
say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Scientists believe that in order to protect the environment, people must use less energy in their daily lives. However, most people have not changed the way they live. Why do you think many people have not taken individual action? What could be done to encourage them to take action?
People who do not know how to use computer will become more and more disadvantaged. State the disadvantages and what action governments should take. rate
You recently registered for a course and you cannot attend the class for some reasons. Write a letter to your course instructor, and in your letter
Introduce yourself.
Explain the situation.
and say what action you would like to take.