You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty.
Write a letter to the company. In the letter:
introduce yourself
explain the situation
state what action you want to be taken
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
-Say what you would like the manager to do
In the opinion of some people, internet has narrowed the gap among people in the world by increasing social interaction. To what extent do you agree/disagree with this view?
The plans below show information about a coal mine before and after redevelopment as a visitor attraction. Summarise the information in the maps.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Your neighbor has written to you to complain about the
noise from your flat.
Write a letter to your neighbor. In your letter
• Explain the reason for the noise
• Offer your neighbor an apology
• Tell them what action you will take
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
Your neighbours have revently written to you to complain about the noise from your houseflat.
Write a letter to you neighbours.
In your letter:
-explain the reason for the noise.
-apologise for the noise.
-describe what action you will take.
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
Some people think that culture traditions maybe destroyed when they are used as money- making attractions aimed at tourists. Others believe it is the only way to save these traditions. Discuss on both sides and give your opinion
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
Actions Yahoo Mail/SpamThe population of most cities is growing as people move to cities to find work and new opportunities. What problems does overpopulation in cities cause? How can these problems be solved?
Your neighbours have recently written to you to you about the noise from your houseflat. Write a letter to your neighbours, in your letter:
- explain a reason for the noise
- apologise
- describe what actions will you take
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
Lower the line graph shows the percentage of tourist to England who visited for not similar attractions in Brighton.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
As most people spent a major part of their life at work, job satisfaction is an important element of individual well being. How realistic is the expectation of job satisfaction for all workers. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
oreign visitors should pay more than local visitors for cultural and historical attractions. To what extent do you agree or disagree with this opinion?
Human activity has had a negative effect on plants and animals all over the world. Some people think that it is too late to do something about it. Others think that there is still time to take effective action. Discuss both sides and give your opinion
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
The line graph below shows the percentage of tourists to Scotland who visited four different attractions in Edinburg.
I am writing to you because I am unable to pay next month's rent which is due on Monday. Unfortunately, the other day, I lost my wallet in which there was a large amount of money. I have, therefore, had to ask my parents to deposit money into my account. Since the financial transaction is a time-consuming process, I will pay your rent upon receiving the money. I am so sorry for any inconvenience to have caused you.
1. Some companies and organizations require their employees to wear uniforms. What are the advantages and disadvantages of wearing uniform? standardized way implement distinct benefits presents challenges fosters equal footing individuality personal expression. personal interaction or self-expression well-being and productivity. feel restricted employees feel unified in their purpose more practical and accessible for everyone. On the downside
A glance at the four pie charts provided reveals a comparison of the population of the two countries, Yemen and Italy for the three various age groups in two different Periods, in 2000 and foresight for 2050. Overall, it is apparent from the information supplied that the remarkable change society related to 15-59-years-old during this years for both countries. In 2000, in Yemen, the old Population made up 3.6% of the total number of people in comparison with 24.1% in Italy. The 0-14 year group in Italy reached 14.3 %, which was almost 3 times higher than that of Yemen. Moreover, in Italy, the figure for 15-59 year-age was by far the most important in 2000, accounting for 61.6%, while Yemen's young population just reached 46.3 % at the same time. In 2050,the 0-14 age group in Yemen is forecasted to account for 37%, which is higher than that figure in Italy roughly 25%. While a tiny fraction of the old population is projected to record in Yemen, 42.3% of Italy's population is expected to be the elderly. The figure for Yemen and Italy's 15-59-year-old Population is predicted to occupy 57.3% and 46.2%, respectively.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
You should write atleat 150 words
human activity has had a negative impact on plants and animals around the world. Some people think that this cannot be changed while others belive actions can be taken to bring about a change. disscuss both views and gives your opinion.
You are a student at an English language school in Brighton and are living in private accommodation with other flatmates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.
Write a letter to the landlord. In your letter,
state your reason for writing
describe the problems and explain how you feel
propose a solution and risk the landlord to take action
There is an increasing evidence that global warming in caused by human actions. Many people want to immediately start reducing pollution from cars and factories. This could be done through taxing polluting industries. To what extent do you agree with this statement?
You have received a letter from your neighbour complaining about noise from your house/flat. Write a letter to your neighbour. In your letter explain the cause of the noise apologise for the noise describe what action you will take to solve the problem You do NOT need to write any addresses. Begin your letter as follows: Dear ……………….
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have been working for a company for some time, and other rival companies are willing to
employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter
• Explain the situation
• Say what you would like the manager to do (increase the salary etc.)
• Say what action you would take in case the manager fails to meet your demands
Write at least 150 words. You do NOT need to write any addresses.
Your neighbour keeps his/her animal in the garden. Write to him/her about it and the inconvenience it causes you and your family.
In your letter
tell what the problem is
explain why it causes inconvenience
suggest a possible solution to it
Say what actions you might take if the need arises.
You have received a letter from your neighbour complaining about noise from your house/flat.
Write a letter to your neighbour. In your letter
explain the cause of the noise
apologise for the noise
describe what action you will take to solve the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ……………….
You should spend about 20 minutes on this task.
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
There is a public park near where you live. You have heard that the local council wants to sell this park. Write a letter to a local newspaper. In your letter: ointroduce yourself odescribe the importance of the park osay what action you will take if the council continues with its plan
Many people are afraid to leave their homes because of their fear of crime. Some people believe that more actions should be taken to prevent crimes, but others feel that little can be done. Discuss both views and give your own opinion.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should spend about 20 minutes on this task.
You should write at least 150 words
Some people get into debt by buying things they son't need and can't afford. What are the reasons for this behaviour? What action can be taken to prevent people from having this problem.
Some people think that modern technology has enhanced sociable behaviour, but others think it has reduced social interaction. Discuss both views and give your opinion.
Actions Yahoo Mail/InboxNowadays parents put too much pressure on their children to succeed. What is the reason for doing this? Is this a negative or positive development?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
The Syrian civil war began in 2011 under the influence of the Arab Spring when the people of Syria started asking for reforms
Syrian government repressed peaceful demonstrations by force and through killing innocents. That is when the armed opposition formed in Syria and Bashar Al Assad started defending his authority with all his might.
The Syrian proved Al Assad has no real authority in Syria. It makes him looking help from Russia, Iran and Hezbollah. Syrian people were started started. Russia and Iran use weapons against Syrian people. Syrian people started seeking refugees and help from other neighboring countries.
War almost always creates public disaster. Everywhere where war happens, civilization at risk. There are many people in conflict areas who need protection. They are innocent people who actually dream about a worth and safe world.
Countries who focus their attention on ending war must put in extra effort to realize their mission. UN Representatives from various countries often propose peace missions as a solution. Through these representatives, countries can vocalize their opinions through communities like the UN where they are gather and discuss world peacekeeping.
Ironically, not all countries feel the same. In this case, several of them do not seem to support world peace. They focus on their own political ideals. Therefore destruction and problematic scenarios continue.
When talking about Syrian refugees there are always countries that are for and against their better interests. Countries like the US and organizations like the EU fully support ending the suffering in Syria. Other countries like Russia seem to not support the rebels or the end of their suffering, rather, they support the Syrian government. That is why there is not yet a consensus.
Two draft texts — one from France and Spain, and the other from the Russian Federation — address the conflict in Syria. They failed to be adopted by the Security Council due to a heated debate on the content. Meanwhile, urgent calls for humanitarian intervention for the besieged city of Aleppo continue to be made.
The French and Spanish text that would have had the Council demand an immediate halt to all aerial bombardments and military flights over the city of Aleppo received 11 affirmative votes, two abstentions (Angola and China), and two negative votes (Russian Federation and Venezuela).
The Russian Federation’s text, by which the Council would have urged an immediate cessation of hostilities, particularly in Aleppo, received a vote of 4 in favour (China, Egypt, Russian Federation, Venezuela) to 9 against (France, Japan, Malaysia, New Zealand, Senegal, Spain, Ukraine, United Kingdom, United States), with 2 abstentions (Angola and Uruguay).
The Statement
JEAN-MARC AYRAULT, the French Minister for Foreign Affairs, supports the end of the conflict in Syria. He spoke in front of representatives from all over the world about Aleppo. What happened in Aleppo could be a horrendous repetition of what had happened in Guernica, Sarajevo and Grozny.
ROMÁN OYARZUN MARCHESI (Spain) stated that the ongoing conflict could still be ahead. He demanded for international organizations to not close their eyes to the situation. If the conflict could be ended, 1000 towns could be saved and a humanitarian catastrophe could be stopped. He talked about the intolerable actions of the Syrian Government who removed medical assistance to these areas. France and Spain have done everything they can to make the 15 nation council come to a consensus.
The Russians continue to veto this proposal.
VITALY I. CHURKIN (Russian Federation) the Russian Minister for Foreign Affairs and Security Council President for October, spoke to his nation, stating that the backstory to the draft resolution was well known. He argued that after destroying Libya, the troika of permanent Western members of the Security Council had turned its eyes on Syria. Furthermore, the French delegation had not put forward a single constructive initiative. In its current proposed draft, the concept of a ban on all military flights had not been fleshed out.
Denying Syrian Refugee
Various countries deny Syrian refugees come to their country to get asylum. US has denied application from 7 % Syrian refugees regarding to their migration. I think this case is unique. Syrian refugees must apply application forms to be selected later by the US administration. There will be failed application and accepted application. US faced dilemma whether they accepted or not. Syrian refugee often associated with a “terrorist country”. Various countries must be thinking twice to accept thousand people who comes from Syria. It is caused by previous terror in Paris, officers find a Syrian passport who belong to one of the terrorists.
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
• explain the reasons for the noise
• apologize
• describe what action you will take
People who do not know how to use computer will become more and more disadvantaged. State the disadvantages and what action governments should take.
You have bought a new camera but when you got it home you found it had some problems.You returned the camera and spoke to the company representative a week ago but camera has still no been repaired.
Write a letter to the company.
In your letter:
●Introduce yourself
●Explain the situation
●Say what action you would like the company to take