What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and give any relevant example or experience you have to support your answer.
It is now possible to perform everyday tasks such as banking, shopping and business transactions without meeting people face to face. What are the effects it may bring on the individual and the society as a whole?
You should spend about 20 minutes on this task.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Some people think that there are things individuals can do to help prevent global climate change. Others believe that action by individuals is useless and irrelevant and that it is only governments and large businesses which can make a difference. Discuss both these views and give your own opinion.
Human activities have negative effects on the environment. Some people believe it is too late to take measures to prevent animals and plants from dying out. Others think actions should be taken to improve the situation. Discuss both these views and give your own opinion.
Some families send their children to a foreign country to be educated. Discuss both the advantages and disadvantages of this course of action. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter:
Write a letter to the company and in you letter:
● Tell the store where you live &
what happened
● Explain the problem with the
laptop
● State what action you would
like the store to take
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. •State what problems you had with the food you ordered. •Complain about the service. •Describe how you want the restaurant to resolve the problem to your satisfaction.
A reporter complained about a new TV program that you like. Write a letter to the newspaper editor.–
Describe your point of view.
Say what you like about the show and why.
Ask the newspaper to take some action.
Topic The use of social media is replacing face-to-face interaction among many people in society. Do you think the advantages outweigh the disadvantages?
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
Student satisfaction-percentage of respondents rating aspect as 'very good' The table below shows the results of a survey of first-year students taking varlous courses at a particular university. It shows how many of the students considered various aspects of their course 'very good'.
Your neighbour has recently written to you to complain about the noise from your house flat
Write a letter to your neighbour. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
You do not need to write any addresses
Begin your letter as follows
Dear ………………………,
[Dri]
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
It is argued that parents of children who break the law should be punished as they are responsible for their children's actions. To what extent do you agree or disagree?
A lot of people spend a major part of their adult life at work, so job satisfaction is very important for individual happiness. What are the main factors that contribute to job satisfaction? What are the possible solutions for people who are unsatisfied with their jobs? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people believe that online education is a convenient and effective alternative to traditional classroom learning, while others argue that it lacks important aspects of face-to-face interaction. Discuss both views and give your own opinion. Give reasons for your answer and include relevant examples from your own knowledge or experience.
You ordered a piece of furniture online. It was supposed to arrive last week, but it has not been delivered yet.
Write a letter to the company. In your letter:
•explain what you ordered and when
•describe the problem
•say what action you want the company to take
The line graph illustrates the proportion of tourists who visited Brighton attractions in England from 1980 to 2010.
You have bought a new camera but when you got it home you found it had some problems.You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your letter:
•Introduce yourself
•Explain the situation
•Say what action you would like the company to take
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
The graph illustrates the proportion of tourists, visited four different attractions in Brighton, England between 1980 and 2010.
Social media has become a powerful tool for communication, but some argue that it negatively affects social interactions and mental health. Discuss both views and give your opinion.
A person spends most of his or her time at the workplace, and life becomes meaningless when there is no job satisfaction. To what extent do you agree or disagree?
The line graph shows visits to Disneyland and Sea World from 2001-2005. The bar chart shows the most popular rides and attactions in Disneyland
Nowadays people make new friends through social media and internet chat groups. Some people think it is a good idea. Other think that face to face interaction is essential. Discuss both views and give your opinion.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the shop ● say what you would like the manager to do. Begin your letter as follows: Dear Sir or Madam,
Job satisfaction is more important than earning a high salary. To what extent do you agree or disagree with this opinion?
Human activity has had a negative impact on plants and animals.Some people believe that this can not be changed,while others said that several action can solve this problem. Discuss both and give your opinion?
The line graph below shows the percentage of tourists to England who visited attractions of Brighton between 1980 to 2010
In cities and town all over the world the high volume of traffic is a problem. what are the causes of this and what actions can be taken to solve this problem?
Human activity has had a negative impact on plants and animals around the world. Some people think that this cannot be changed, while others think that actions can be taken to bring the change. Discuss both views and give your onion.
You are living in an English-speaking country and the restaurant near you is
making a lot of noise. Write a letter to the restaurant owner.
- tell restaurant owner to reduce the noise levels.
- suggest a solution to fix the problem.
- warn that if this problem remains not solved then further action will
be taken.
The international community must take immediate action to ensure all countries reduce their usage of fossil fuels. To what extent do you agree or disagree with this statement? Give reasons for your answer and include relevant examples from your knowledge or experience.
The line graph below illustrates the percentage of tourists to England who visited four different attractions in Brighton over a period of 30 years between 1980 and 2010.
Foreign visitor should pay more than local visitors for cultural and historical attractions. To what extend do you agree or disagree with this opinio
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows
Some people get into debt by buying things they don’t need and can’t afford. What are the reasons for this behavior? What action can be taken to prevent people from having this problem?”
Practice 1: You should spend about 20 minutes on this task.
You have a full-time job and are also doing a part-time evening course. You now find that you cannot continue the course. Write a letter to the course tutor. In your letter, •describe the situation •explain why you cannot continue at this time •say what action you would like to take You should write at least 150 words. You do NOT need to write any ad
Some people think that traditional culture can be destroyed as money-making attractions to tourists. However, others believe that it is the only way to save traditions. Discuss both views and give your opinion.
Climate change is an important global issue. Rising temperatures, extreme weather events, and environmental loss hurt our planet. Individual actions (such as recycling and taking public transportation) are the solution to reducing climate change. Do you agree or disagree?
Your neighbours have recently written to you to complain about the noise from your houselflat. Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You recently bought an oven for your kitchen but it does not work. You called up the shop but no action was taken.
Write a letter to the shop manager. In your letter:
• describe the problem with the oven
• explain what happened when you called up the shop
• State what you would like the manager to do
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
Human activity has had a negative impact on plants and animals around the world. Some people think that this cannot be changed, while others believe actions can be taken to bring bout a change. Discuss both view and give your own opinion.
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company represantative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your latter:
● Introduce yourself
● Explain the situation
● Say what action you would like the company to take
You have a full time job and are also doing a part time evening course. You now find that you cannot continue the course. Write a letter to your tutor. In your letter describe the sutuation, explain why you cannot continue at this time, say what action you would like to take.