The graph below shows people's level of satisfaction with the health care system in 4 countries between 1991 and 2007.
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In the opinion of some people, internet has narrowed the gap among people in the world by increasing social interaction. To what extent do you agree/disagree with this view?
The most crucial factor of a person ‘s life is his or her time at the workplace and life becomes meaningless when there is no job satisfaction. To what extent do you agree or disagree?
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You have bought an electronic equipment and within 2 days , problem started occuring.
Write a letter to the Shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem.
Human activity has had a negative impact on planet and animals around world. Some people think that this cannot be changed. While others believe actions can be taken to bring about a change. Discuss both and give your opinion.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
You recently stayed at a hotel during your holiday, but you were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
explain the problem you experienced
describe how it affected your stay
say what action you would like the hotel to take
You and your family are living in rented accommodation in an English-speaking country. You are not satisfied with the condition of some of the furniture. Write a letter to your landlord. In your letter you should:
introduce yourself
explain what is wrong with the furniture
and say what action you would like the landlord to take.
The chart below shows the results of survey of people who visited four types of attraction in Britain in the year 1999
ou have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
Some people believe that foreign visitors should be charge more han local people when they visit cultural and historical attraction in a country . to what extent do you agree or disagree ?
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
You hired a car company . While you were driving you had a small accident. Write a letter to the company to eplain it. When and where you hired it. Describe how the accident happened . What kind of action did you take after the accident.
The plans below show information about a coal mine before and after redevelopment as a visitor attraction. Summarise the information in the maps.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
-Say what you would like the manager to do
The graph below shows the percentage of tourists to England who visited four different attractions in Brighton.
Some people get into debt by buying things they don’t need and can’t afford. What are the reasons for this behavior? What action can be taken to prevent people from having this problem?”
The Syrian civil war began in 2011 under the influence of the Arab Spring when the people of Syria started asking for reforms
Syrian government repressed peaceful demonstrations by force and through killing innocents. That is when the armed opposition formed in Syria and Bashar Al Assad started defending his authority with all his might.
Syrian people proved Al Assad has no real authority in Syria. It makes him looking help from Russia, Iran and Hezbollah. Syrian people was started. Russia and Iran use weapon against Syrian people. Syrian people started seeking refugees and help from other neighboring countries.
War almost always creates public disaster. Everywhere where war happens, civilization at risk. There are many people in conflict areas who need protection. They are innocent people who actually dream about a worth and safe world.
Countries who focus their attention on ending war must put in extra effort to realize their mission. UN Representatives from various countries often propose peace missions as a solution. Through these representatives, countries can vocalize their opinions through communities like the UN where they are gather and discuss world peacekeeping.
Ironically, not all countries feel the same. In this case, several of them do not seem to support world peace. They are focused on their own political ideals. Therefore destruction and problematic scenarios continue.
When talking about Syrian refugees there are always countries that are for and against their better interests. Countries like the US and organizations like the EU fully support ending the suffering in Syria. Other countries like Russia seem to not support the rebels or the end of their suffering, rather, they support the Syrian government. That is why there is not yet a consensus.
Two draft texts — one from France and Spain, and the other from the Russian Federation — address the conflict in Syria. They failed to be adopted by the Security Council due to a heated debate on the content. Meanwhile, urgent calls for humanitarian intervention for the besieged city of Aleppo continue to be made.
The French and Spanish text that would have had the Council demand an immediate halt to all aerial bombardments and military flights over the city of Aleppo received 11 affirmative votes, two abstentions (Angola and China), and two negative votes (Russian Federation and Venezuela).
The Russian Federation’s text, by which the Council would have urged an immediate cessation of hostilities, particularly in Aleppo, received a vote of 4 in favour (China, Egypt, Russian Federation, Venezuela) to 9 against (France, Japan, Malaysia, New Zealand, Senegal, Spain, Ukraine, United Kingdom, United States), with 2 abstentions (Angola and Uruguay).
The Statement
JEAN-MARC AYRAULT, the French Minister for Foreign Affairs, supports the end of the conflict in Syria. He spoke in front of representatives from all over the world about Aleppo. What happened in Aleppo could be a horrendous repetition of what had happened in Guernica, Sarajevo and Grozny.
ROMÁN OYARZUN MARCHESI (Spain) stated that the ongoing conflict could be still ahead. He demanded for international organizations to not close their eyes to the situation. If the conflict could be ended, 1000 towns could be saved and a humanitarian catastrophe could be stopped. He talked about the intolerable actions of the Syrian Government who removed medical assistance to these areas. France and Spain have done everything they can to make the 15 nation council come to a consensus.
The Russians continue to veto this proposal.
VITALY I. CHURKIN (Russian Federation) the Russian Minister for Foreign Affairs and Security Council President for October, spoke for his nation, stating that the backstory to the draft resolution was well known. He argued that after destroying Libya, the troika of permanent Western members of the Security Council had turned its eyes on Syria. Furthermore, the French delegation had not put forward a single constructive initiative. In its current proposed draft, the concept of a ban on all military flights had not been fleshed out.
Denying Syrian Refugee
Various countries deny Syrian refugees come to their country to get asylum. US have denied application from 7 % Syrian refugees regarding to their migration. I think this case is unique. syrian refugees must apply application forms to be selected later by US administration. There will be failed application and accepted application. US faced dilemma whether they accepted or not.Syrian refugee often associated with a “terrorist country”. Various country must be thinking twice to accept thousand people who comes from Syria. It is caused by previous terror in Paris, officers find Syrian passport who belong to one of terrorists.
People today can perform the everyday tasks such as shopping, banking or even business transactions, without meeting others face to face. What are the effects it may have on individuals and society as a whole? Is it a positive or negative development?
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned anyone to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a voluntary action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participating in maintaining the cleanliness of the globe.
The use of social media is replacing face to face interaction among many people in society. Do you think the advantage outweigh the disadvantages.
“A lot of people believe that the amount of violence shown on TV and in the cinema affects the actions of our young people and therefore increases the amount of violence in our society today. Do you agree or disagree with this statement? What can be done to reduce violence in our society today?“
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ................. ,
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your friend. In your letter
introduce yourself
explain what is wrong with the furniture
say what action you would like the landlord to take
In cities and towns all over the world, the high volume of traffic is a problem. What are the causes of this and what actions can be taken to solve this problem?
We are wired at all times. Smart phones have changed the way we communicate with people in the world. More than its advantages, it is seen as a distraction. How badly is your society influenced and what solutions are there to stay away from this device? Discuss.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesnt even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
You should spend about 20 minutes on this task.
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
Housing shortage in big cities can cause severe social consequences. Some people think only government action can solve this problem. To what extent do you agree or disagree?
The line graph shows the level of satisfaction with health care system in four countries from 1991 to 2007
Some people think that culture traditions maybe destroyed when they are used as money- making attractions aimed at tourists. Others believe it is the only way to save these traditions. Discuss on both sides and give your opinion
The pie charts portray the level of visitor satisfaction about customer services was recorded in a survey at the Parkway Hotel in 2005 and 2010.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you would like the manager to do.
The shortage of housing in big cities can cause severe consequences. Only governments actions can solve this problem. To what extent do you agree or disagree
The line graph illustrates the amount of tourists to England who visited the different attractions in Brighton between 1980 and 2010.
graph below shows the Satisfaction rating of the stafThef in four colleges from 1991 to 2002. Write a report for a university lecturer describing the information shown below.
The line graph below shows the percentage of tourists to Scotland who visited four different attractions from 1980 to 2010 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Foreign visitors should pay more than local visitors for cultural and historical attractions. To what extent do you agree or disagree?
Some argue that individual actions like reducing personal carbon footprints are ineffective against climate change and that only large-scale actions by governments and corporations can make a real difference. Discuss both views and state your own position
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows
A resturant near your house is making a lot of noise. You called the manger but no action was taken. Write a letter to the manager. In your letter:
*Introduce yourself
*Describe the problems you are facing because of this
*suggest solutions
Some people think that finding a job satisfaction is considered the most important thing for the young generation nowadays. Do you agree or disagree with this viewpoint?
You have a suggestion for a park near your apartment building.
Write a letter to your city's council board. In your letter:
•Describe who you are and what your suggestion is
•Explain why you think this suggestion will improve the park
•Detail when you would like to see this suggestion in action
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
In the modern world, it is possible to shop, work, and communicate with people via the internet without any face to face interaction. Is it a positive or negative development?
“A lot of people believe that the amount of violence shown on TV and in the cinema affects the actions of our young people and therefore increases the amount of violence in our society today. Do you agree or disagree with this statement? What can be done to reduce violence in our society today?“
Foreign visitor should pay more than local visitors for cultural and historical attractions. To what extend do you agree or disagree with this opinion?