You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
Your Australian friend is thinking about making a short visit to your country, and intends to visit a particular tourist attraction during his/her stay. However, you feel that it would be better for your friend to visit a different tourist attraction.
Write a letter to your friend. In your letter
recommend a good time for your friend to visit your country
say why it would be better to visit a different tourist attraction
suggest that you and your friend meet
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
You have a problem with a neighbour.
Write a letter to your neighbour. In your letter
•describe the problem
•say how long it has been a problem
•explain what action you want the neighbour to take
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Some people believe that it is best to eccept a bad situation, such as an unsatisfaction job or shorage money. Other argue that it is better to try and improve such satuation. Discuss both view and give your own opinion.
You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.
Write a letter to the landlord. In your letter:
state your reason for writing
describe the problems and explain how you feel
propose a solution and ask the landlord to take action.
A problem has occurred on the road outside your house. Write a letter to the local councilor. In your letter
-Introduce yourself
-Explain the problem
- -State what action you would like him to take
Some people argue that modern technologies such as computers and cellphones destroy people’ social interaction. To what extent do you agree or disagree?
Topic: Giving children and adolescents pocket money is common throughout the world. Do the advantages of this action outweigh its disadvantages?
In some cites and towns all over the world ,the high volume of traffic is a problem.what are the causes of this and what actions can be taken to solve this problem?
You have had a problem with your neighbor for the past few months. You have not been able to meet with your neighbor to discuss the problem.
Write a letter to your neighbor. In your letter:
· Explain the problem
· Suggest a solution
· Say what action you will take if the situation does not improve
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Ms. Granger,
Some people say that instead of seeing the internet as a way of opening up new possibilities worldwide, we should be concerned about the effect this is having on social interaction. To what extent do you agree or disagree with this view?
The line graph illustrates the proportion of tourists who visited Brighton attractions in England from 1980 to 2010.
You have recently visited a sports centre and discovered some problems including the poor condition of a changing room there. You had complained about it earlier, but still no action has been taken.
Write a letter to the facility manager about it. In your letter,
● describe the problems
● include details of your complaint
● say what actions you would like them to take
The line graph below shows the percentage of tourists to Scotland who visited four different attractions in Edinburg.
You should spend about 20 minutes on this task. You have a full-time job and are also doing a part-time evening course. You now find that you cannot continue the course. Write a letter to the course tutor. In your letter, • describe the situation • explain why you cannot continue at this time • say what action you would like to take You should write at least 150 words. You do NOT need to write any addresses.
You and your family are living in rented accomodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to the landlord. In your letter
. Introduce yourself
. Explain what is wrong with the furniture.
. Say what action you would like the landlord to take
Write at least 150 words
your company does not have a staff rest area. write a letter to your manager to request an office that can be used as a staff rest area. in the letter
-explain the benefits of this action
-suggest an office that can be used
-what should be done to transform the office into a staff rest are
The pie charts below show the number of tourists who visited four different types of attraction in the UK in two years.
You should spend about 20 minutes on this task. You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item • explain where and when you left it • say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
Today more people are spending their holidays abroad. What in your opinion are the primary reasons of this? What are the main effects of this trend on the local touristic attractions?
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
According to a recent study, the more people use the internet, the less time they spend with real humans begins. Should we worry about the effect this is having on social interaction or should we see the internet as a way of opening up new communication possibilities worldwide? Discuss these views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Your car is hired from a company and while you are driving on holiday, you have a small accident. Your will have to write a letter to the company to explain it.
You need to explain the following:
-when and where you hired it
-describe how the accident happened
-And what kind of action you took after the accident.
Foreign visitor should pay more than local visitors for cultural and historical attractions. To what extend do you agree or disagree with this opinion?
Foreign visitors should pay more than local visitors for cultural and historical attractions. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience
Some people say that technologies such as mobile phones are disrupting social interaction. Do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In some countries young people are not only richer, but also safer and healtier than ever before. However, they are often less happy and more agiatated in actions and behaviors. what do you think are the reasons for this and what can be done to help?
You should spend about 20 minutes on this task.
You have had a problem with your next-door neighbour. You have not been able to speak to your neighbour about this.
Write a letter to this neighbour. In your letter
• Explain the problem
• Suggest a solution
• Say what action you will take if the situation does not improve
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear....,
Some people think that we learn beast through in person interaction with a teacher in a classroom. others believe that online learning is more effective. Discuss both these views and gie your own opinion.
The pie charts portray the level of visitor satisfaction about customer services was recorded in a survey at the Parkway Hotel in 2005 and 2010.
You have a suggestion for a park nearby where you live. Write a letter to your city’s council. In your letter include:
• what your suggestion is
• why you think this suggestion will improve the park
• when you would like to see this suggestion in action
You recently registered for a course and you cannot attend the class for some reasons. Write a letter to your course instructor, and in your letter
Introduce yourself.
Explain the situation.
and say what action you would like to take.
The process diagram give illustration on the stages involved in the production of dairy and its varieties. Overall, there are 8 different stages in the production of milk. The first few steps takes place in the farm while the last steps are done in the factory. To begin with, Grazing occurs in the farm, It is harvesting by animal instead of by machines. It provides good nutrition and other benefits to the animal. Milk is extracted from the cows by milk machine and the milk is refrigerated. Milk is transferred into milk tanker and milk is delivered daily to the diary. Furthermore, Diary milk is pasteurized and packaged in form of cheese, butter and cream. They are distributed in supermarkets, shops and stores for human consumption. In addition, grazing occurs in the farm and extraction of milk by the milking machine, milk pasteurization and packaging process is done in the factory, and then distributed to shops.
People can perform everyday task, such as shopping and banking as well as business transactions, without meeting other people face to face. What are the effects of this on individuals and society as a whole
The chart below shows the level of satisfaction of health care system in four countries in three years. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
Some people think that environmental problems are too big for individual to solve. Others, however, believe that the problems cannot be solved if individuals do not take actions. Discuss both views and give your own opinion.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do not need to write any addresses
You have had a problem with your next-door neighbor. You have not been able to speak to your neighbor about this. Write a letter to this neighbor. In your letter:
• Explain the problem
• Suggest a solution
• Say what action you will take if the situation does not improve
Begin as follows: Dear ... ,
You paid a refundable deposit when you rented an appartment.You left the appartment in good condition but the landlord won't return your deposits. Write a letter to landlord.In your letter
Explain why you are writing
Ask for teh return of your deposits
Inform the landlord of possible legal action
Nowdays people make new friends throught social network and internet chat groups. some people think this is good. Others think that face to face interaction is essential. Discuss both views and give your opinion.
You have a problem with a neighbour.
Write a letter to your neighbour. In your letter
-describe the problem
-say how long it has been a problem
-explain what action you want the neighbour to take
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual well-being. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and give any relevant example or experience you have to support your answer.
Housing wastage in big cities can cause severe social consequences.Some people think only government action can solve this problem.To what extent do you agree or disagree?
You recently sent some documents by post, but they did not arrive. Write a letter to the post manager. In your letter.
Give details of the situation
Describe the documents
Say what action you want the post office to take