Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
General
You and your neighbours have noticed that the trash collection services where you live have recently been quite bad. Write a letter to your local council.
In your letter:
explain what you have recently experienced
explain what the neighbours have recently experienced
ask what action will be taken to improve the service.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Some people think that cultural traditions will be lost if they are used as money-making attractions for tourists. Others believe this is the only way to preserve these traditions. Discuss both views and give your opinion.
Human activity has had a negative impact on plants and animals around the world. Some people think that this cannot be changed, while others believe actions can be taken to bring about a change. Discuss both and give your opionion.
You should spend about 20 minutes on this task.
You have a full time job and are also doing a part time evening course. You now find that you can not continue the course.
Write a letter to your tutor. In your letter,
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You should write at least 150 words.
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In the modern world, it is possible to shop, work and communicate with people via the Internet and live without any in-person interaction with others. Is it a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.
Write a letter to the landlord. In your letter,
state your reason for writing
describe the problems and explain how you feel
propose a solution and risk the landlord to take action
The chart below shows the results of survey of people who visited four types of attraction in Britain in the year 1999
You have a suggestion for a park nearby where you live. Write a letter to your city’s council. In your letter include:
•what your suggestion is
•why you think this suggestion will improve the park
•when you would like to see this suggestion in action
There is certainly a difference in thoughts, ideas and actions between children, their parents and grandparents. Why do these differences exist? Does it cause problems in your community, in your opinion?
foreign visitor should pay more than local visitor for cultural and historical attractions. to what extent do you agree or disagree with this opinion?
Your friend is planning to go on a business trip to a city you know well. Write a letter to your friend.
In your letter
– tell him/her about some attractions to go sightseeing
– recommend a restaurant to eat
– give some advice on transportation
Some people believe that the widespread use of technology in education has improved learning, while others think it has led to more distractions and decreased the quality of education. Discuss both views and give your own opinion.
In recent years technology has significantly changed the interaction between people. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Many people believe that the internet has made communication between individuals easier and more accessible. Others argue that it has led to a decline in face-to-face interactions and social skills. Discuss both views and give your opinion.
You have had a problem with your neighbor for the past few months. You have not been able to meet with your neighbor to discuss the problem.
Write a letter to your neighbor. In your letter:
Explain the problem
Suggest a solution
Say what action you will take if the situation does not improve
Write at least 150 words. You do NOT need to write any addresses.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
You ordered a piece of furniture online. It was supposed to arrive last week, but it has not been delivered yet.
Write a letter to the company. In your letter:
•explain what you ordered and when
•describe the problem
•say what action you want the company to take
You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
ou have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your letter:
• Introduce yourself
• Explain the situation
• Say what action you would like the company to take
you recently brought an electronic product froma store.and found that the product is not working properly.write a letter to store manager.In your letter. Complain about the problem,proposed action for the store to take and ,request confirmation that this regard.
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your friend. In your letter
-introduce yourself
-explain what is wrong with the furniture
-say what action you would like the landlord to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ................. ,
You recently travelled by train on a long journey and you experienced various problems. Write a
letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
The pie chart illustrates the principal reasons behind the worldwide land degradation, whilst the table chart represents the main causes which led to the aforementioned issue by region in the 1990s. Overall, over-grazing was the main cause of agricultural land degradation, while European region was the one, mostly affected by this issue. Looking in closer detail at the pie chart, it can be clearly seen that over-grazing is the leading factor of land degradation throughout the world with a frequency of 35%. The deforestation issue comes after representing 30% then the over-cultivation with 28%. However, a minority of other reasons are still responsible for this environmental disease. Moreover, the table chart highlights the fact that Europe is the most devasted land comparing to Oceania and north America with a fraction worth 23% . The major cause is deforestation representing a portion of 9.8%. Oceania follows the word wide trend with over grazing as a first cause of land degradation. Finally, North America is clearly the less polluted region with 5% of land destructed.
A big salary is much more important than job satisfaction. Do you agree or disagree? Give reasons for your answers and include any relevant examples from your own knowledge or experience.
Some people believe that the rise of artificial intelligence and automation has brought many benefits to society, while others argue that these technologies are creating serious problems such as job losses, reduced human interaction, and ethical concerns. To what extent do you agree or disagree with this view?
You recently visited a tourist attraction in another city. Write a letter to a friend describing your experience. In your letter:
Describe the tourist attraction you visited.
Explain why you chose to visit it.
Share your impressions and experiences.
Invite your friend to visit the attraction with you in the future.
The most essential component of a person’s life is his or her time at the workplace, and life turns meaningless once no job satisfaction is obtained. To what extent do you agree or disagree?
Some people think that job satisfaction is more important than a stable income.Others believe that having a permanent job is better than doing something you love. Discuss both views and give your opinion.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter.
* Describe the item
*Explain where and when you left it
*Say what action you would like the company to take
Some people think that environmental problems are too big for individuals to solve. Others, however, believe that the problems cannot be solved if individuals do not take some action. Discuss both views and give your own opinion.
You have a problem with a neighbour.
Write a letter to your neighbour. In your letter
-describe the problem
-say how long it has been a problem
-explain what action you want the neighbour to take
Some people believe that the internet has brought people closer together by providing access to information and communication. Others argue that it has isolated people and decreased the quality of social interactions. Discuss both views and give your opinion.
some people think that traditional culture can be destroyed by using it as a money-making attraction for tourists. However, others believe that it is the only way to save traditions. Discuss both views and give your opinion
Human activities have negative effects on the environment. Some people believe it is too late to take measures to prevent animals and plants from dying out. Others think actions should be taken to improve the situation. Discuss both these views and give your own opinion.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
In the modern world, it is possible to shop, work and communicate with people via the Internet and live without any in-person interaction with others. Is it a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Yours neighbors have recently written to you to complain about the noise from your house.
Write a letter to your neighbors. In your letter
Explain the reasons for the the noise
Apologise
Describe what action you will take
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The bar chart below shows the average number of visitors who went to six types of attractions in Canberra, on a weekday on the weekend, in 2019
Many people are concerned about the impact of technology on social interactions and relationships. Some believe that technology has brought people closer together, while others argue that it has led to increased social isolation. Discuss both views and give your opinion.
Some people get into debt by buying things they don't need and can't afford. What are the reasons for this behaviour? What action can be taken to prevent people from having this problem?
The shortage of housing in big cities can cause severe consequences，and only government actions can solve the problem. Do you agree or disagree?
Some People believe that preserving natural environment is crucial, however, most make no effart to do so. Why do you think this is happening? What are some simple actions that could hep the environment?
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
Write a letter to a travel agent expressing your dissatisfaction with their facilities due to a
problem you had on a holiday.