You have a suggestion for a park nearby where you live. Write a letter to your city’s council. In your letter include:
•what your suggestion is
• why you think this suggestion will improve the park
• when you would like to see this suggestion in action
The line graph shows visits to Disneyland and Sea World from 2001-2005. The bar chart shows the most popular rides and attactions in Disneyland
The line graph represents the percentage of visitors from foreign contries to England who attend four different attractions in Brington.
You have a full time job and are also doing a part time evening course. You now find that you can not continue the course.
Write a letter to your tutor. In your letter,
describe the situation
explain why you cannot continue at this time
say what action you would like to take
The best way to obtain/ the key to/ most important factor in job satisfaction is salary. To what extent do you agree or disagree? (Best-way)
Some universities deduct students’ work if the assignment is given late. What is your opinion and suggest some alternative actions?
You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company
A company is considering moving its headquarters to a new location to improve its business prospects. Some people believe that Move to a larger city with more business opportunities, better infrastructure, and access to a larger talent pool. Others believe that Stay in the current, smaller city where the cost of living is lower, employee satisfaction is high, and the company has established community ties. Give your opinion and state reason for your opinion
There are plans to build a new factory in Parkland near where you live.
Write a letter to the local council. In your letter:
-Give reasons why you are against the plan;
-Explain why the parkland should stay;
-Suggest what action the council should take;
Some people think the use of social media is replacing face-to-face interaction among many people in society. To what extent do you agree or disagree?
The line graph below shows the percentage of tourists to Scotland who visited four different attractions in Edinburgh
You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from company.
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty. Write a letter to the company. In the letter: introduce yourself explain the situation state what action you want to be taken
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company represantative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your latter:
● Introduce yourself
● Explain the situation
● Say what action you would like the company to take
Some people get into debt by buying things they don’t need and can't afford. What are the reasons of this behavior? What actions can be taken to prevent people from having this problem?
The shortage of housing in big cities can cause severe consequences. Only government action can solve this problem. To what extent do you agree or disagree?
The bar chart below shows the average number of visitors who went to six types of atrractions in Canberra, on a weekday on the weekend, in 2019
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
You recently bought a piece of equipment for your kitchen but it did not work. You phoned
the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you
would like the manager to do.
Begin your letter as follows:
Dear Sir or Madam,
You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
People can perform everyday tasks, such as shopping and banking as well as business transactions, without meeting other people face-to-face. What are the effects of this on individual and society as a whole?
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
the charts below show the number of workplace injuries, per year, at a factory and the action that where taken to reduce injuries, beaween 1985 and 1995.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Human activities have had a very negative effects on plant and animal species. Some people think it is too late to do anything about the problem, while others believe effective action can be taken to improve this situation. Discuss both views and give your own opinion.
It is argued that the parents of children who break the rules should be punished in some ways as parents are responsible for the children’s actions. To what extent do you agree or disagree?
You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.
Write a letter to the landlord. In your letter,
state your reason for writing
describe the problems and explain how you feel
propose a solution and risk the landlord to take action
You have a problem with a neighbour. Write a letter to your neighbour.
In your letter:
describe the problem
say how long it has been a problem
explain what action you want the neighbour to take
You have bought a new camera but when you got it home you found it had some problems.You returned the camera and spoke the companyrepresentative a week ago but the camera has still not been repaired.Intoduce myself,Explain the situation,Say what action you would like the company to take.
Your neighbours have recently wrtten to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
You and your neighbors have noticed that the rubbish collection services where you live have become quite bad.
Write a letter to your local council. In your letter:
-Explain what you have recently experienced .
-Explain what your neighbors recently experienced .
-Ask what action will be taken to improve the service.
You recently bought something from a TV home shopping channel. The product that was delivered does not have the same specifications / functions as the one advertised on TV. Write a letter to the TV channel. In your letter;
Say why and when you bought the item
Say what is the difference / what is wrong with it
Say what action you would like them to take
ou recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
Topic 2: foreign visitors should pay more than local visitors for cultural and historical attractions. To what extend do you agree or disagree?
You bought a new camera but when you got it home you found it had some problems. you returned the camera and spoke to the company representative a week ago but the camera still not been repaired. -introduce yourself -explain the situation -say what action you would like the company to take
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
Your neighbour has written to you to complain about the noise from your flat.
Write a letter to your neighbour. In your letter:
explain the reason for the noise
offer your neighbour an apology
tell them what action you will take.
Ask electrician to be as quiet as possible. Pay for additional electrician so job finished sooner.
Some people get into debt by buying things they do not need and can't afford. What are the reasons for this behaviour? What action can be taken to preven people from having this problem?
You have ordered a product on website and received a different product. Write a letter to the company.In your letter
Describe the product you ordered.
Explain why you aren't satisfied with the product you received.
Let them know what actions you expect them to take
Human activities have had a negative effect on plant and animal life all over the world. Some people think that it is too late to do something about it while others think that there is still time to take effective action. Discuss both sides and give your opinion.
Foreign visitors should pay more than local visitors for culture nad historical attractions. To what extent do you agree or disagree with this opinion?
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
Foreign visitors should pay more than local visitors for cultural and historical attractions. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
some people claim that government should take action to ensure that people have a healthy lifestyle. Others, however, believe that people should decide which way they prefer to leave their lives.what’s your opinion?
Foreign visitors should pay more than local visitors for cultural and historical attraction.To what extend do you agree or disagree.
A lot of people believe that the amount of violence shown on TV and in the cinema affects the actions of our young people and therefore increases the amount of violence in our society today. Do you agree or disagree with this statement? What can be done to reduce violence in our society today?