The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
The graph below shows 4 types of fruits that people in Spain bought from 2000 to 2010.
The table and the chart below provide a breakdown of the total expenditure and the average amount of money spent by students per week while studying abroad in 4 countries. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
Theprocess shows how to produce liquid chocolate Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Write a letter to a city planning manager about demolition of a historical building in your area and say
– Explain why it shouldn’t be demolished.
– Suggest a future use for this building.
– Recommend a way to raise money for repairs.
Some believe governments should spend more money on improving roads and highways, while some think money should be spent improving public transportation, such as buses, trains, and subways. Discuss both points of view and give your opinion.
our neighbours have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You should spend about 20 minutes on this task.
Write a letter to the museum director to apply for the voluntary/unpaid work. In your letter,
explain why you want to do voluntary/unpaid work at the museum
describe some skills and qualities you have that would be useful
give details of when you would be available for work
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently went to concert and thought one of the singers was very good. You want to tell him how you feel.
Write a letter to the singer
Say how you feel about his performance
Give detail of your musical activities
Explain how you would like him to help you with your musical activities.
The two maps below show road access to a city hospital in 2007 and in 2010. Summarise the information by selecting and reporting the main features, and make comparisonn where relevant
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter;
Describe what happened that caused you to miss your flight
Explain how missing your flight impact you
clearly state what you would like the airline to do
You see an advertisement for a product. Write a letter to your friend. In your letter
Tell your friend where you saw the advertisement
Describe the product
Explain why your friend should buy this product.
> The maps below show the centre of a small town calles Islip as it is now, and the plans for its development. Summarise the information by selecting and reporting the main features and make comparisons where relevant. >
Art classes, such as painting and drawing, are as improtant to a child's development as other subjects, so it should be compulsory in high schools. To what extent do you agree or disagree?
Many people say that the only way to guarantee a job is to complete a course in university education. Others claim that it is better to start work after school and gain experience in the world of work. How far do you agree or disagree with the above views? Give a reason for your answer and include any relevant examples from your own knowledge or experience.
The graph below gives information from 2008 report about consumption of energy in the USA since 1980 with projection until 2030. Summarise the information by selecting and reporting the main features and make comparison where relevant.
The chart below illustrates the primary factors influencing students’ decisions to attend a particular university in the UK in the years 1995 and 2005. Summarize the information by selecting and reporting the main features, and make comparisons where relevant
The chart below shows the average delay in flight departures (in minutes) at different airports in the USA for five different time periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: - Explain what you ordered and what was missing from your delivery - Explain the importance of this delivery - Ask for a replacement item to be sent
You should spend about 20 minutes on this task.
You recently went to a concert and thought one of the singers was very good.
You want to tell him how you feel.
Write a letter to the singer. In your letter
• say how you feel about his performance
• give details of your musical activities
explain how you would like him to help you with your musical activities
Write at least 150 words.
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Some parents believe that reading books for entertainment is a waste of children’s time. They think that their children should read only serious educational books. Discuss both views and give your opinion?
The bar chart shows the percentage of school children learning to play different musical instruments in 2005, 2010 and 2015. Summarize the information by selecting and reporting the main features and make comparisons.
VACCINATING CHILDREN AGAINST PREVENTABLE DISEASE IS NOT ONLY UNNECESSARY BUT ALSO DANGEROUS. TO WHAT EXTENT DO YOU AGREE OR DISAGREE ?
The maps bellow show recent changes in the town of Kimsville. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. aAA
Some people believe that cerain old buildings should be preserved more than others. What types of old buidings should be preserved ?Do you think the advantages of preserving old buildings outweigh the disadvantages ?
The diagrams below show the changes that have taken place at West Park Secondary School since its construction in 1950. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
There is a problem in your street. Write a letter to the local town council explaining who you are, what the problem is and what you hope will be done about it.
The picture shows many stages of water cycle. This process involves 3 main steps, which is the continuous movement of water on, above and below the surface of the earth.
Many countries use fossil fuels (coal, oil, natural gas) as the main source of energy. However, in some countries the use of the alternative sources of energy (wind energy and solar energy) is encouraged. To what extent do you agree or disagree with this development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Art classes, such as painting and drawing, are as important to child's development as other subjects, so it shoube compulsory in high schools. To what extent do you agree or disagree?
The bar chart illustrates the percentage of how parents in a country spent time taking care of their children in the evening in 2022. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The figure shows demographic trends in Scotland. Summarise the information by selecting and reporting the main feature.
The graph compares employment rates in three sectors of the economy in the UK, 2000-2010 Summarise the information by selecting and reporting the main features, and make comparions where relevant.
In a number of countries, some people think it is necessary to spend large sums of money on constructing new railwaw lines for very fast trains between cities. Others believe the money should be spent on improving existing public transport. Discuss both these views and give your own opinion.
You recently took a trip with a taxi company. The driver behaved in an unacceotable way and you had a lot of problems. You complained to the company but no-one has replied to the taxi company. In your letter:
- so why you are writing
- how you feel explain what happened
- tell them what you would like them to do
The charts below show the average percentages in typical meals of three types od nutrients, all of which may be unhealthy if eaten too much. summarise the information by features, and reporting the main feature, and make comparisons where relevant.
You should spend 20 minutes on this task. The diagram shows the process for labeling shellfish for the international market. Summarize the information by selecting and reporting the main features.
You are studying English at a private language school attended by many international students. You are planning a surprise birthday party for a friend who has been feeling particularly sad and homesick. Write to another classmate and invite him / her to the party. In your letter:
•explain the reason for the party
• give the date and time of the party
• suggest what the classmate could bring to the party
Begin your letter as follows: Dear ________
You should write at least 150 words. You should spend about 20 minutes on this task.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter • apologies for what happened • explain why you missed the deadline • tell him/her how you will avoid this situation in future.
The bar chart provides information about how families in a country spent weekly income in both 1968 and in 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
The chart below gives information about European people of different age groups who went to gyms once a month or more between 1990 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Write a letter to company which supplies the equipment in your letter
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
The diagram below shows how cheese is made. Write a report for a university, lecturer describing the information shown below. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The maps below show the changes of a school from 1985 to present time. Write a report for a university, lecturer describing the information shown below. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You are going away to travel for the summer. A friend will be looking after your house while you are away.
Write a letter your friend. In your letter:
Say where you are going
Describe your house
Explain some of the things your friend must do to look after your house
• You should write at least 150 words.
• You do NOT need to write your own address.
You have a friend who lives in a different country. You will organise a party soon and have thought to use a foreign recipe. Write a letter to the friend asking for a recipe from his/her country for the party you are organizing.
In your letter,
tell your friend about the party
ask for the recipe
explain ntwhy you need the recipe from his/her coury
You live near a public school. The school asked local residents to help maintain the school building and playground. Write a letter to the principal. In your letter:
-Explain why you would like to help
-Tell them how you can help
-Let them know when you are available