The tables below give information on sales of two types of smartphones in six countries in 2012 and 2022. iPhone (Canadian Dollars in millions $) (Canadian Dollars in millions $) 2012 2022 Germany. 4.6 12.4 Japan 8.9 21.9 New Zealand 1.4 18 Canada 6.8 41.7 Ireland 0.8 3.4 Thailand 7.4 29.5 Galaxy (Canadian Dollars in millions $)(Canadian Dollars in millions $) 2012 2022 Germany 3.1 18.4 Japan 10.8 32.7 New Zealand 0.8 14.2 Canada 4.3 29.7 Ireland 0.6 4.1 Thailand 8.9 24.6
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
Your workplace does not have a car park, causing some problems. Write a letter to your manager.
In your letter
•describe the problems;
•explain what benefits a car park would bring to the company;
•suggest a solution for the car park problem.
You have recently visited a sports centre and discovered some problems including the poor condition of a changing room there. You had complained about it earlier, but still no action has been taken.
Write a letter to the facility manager about it. In your letter,
● describe the problems
● include details of your complaint
● say what actions you would like them to take
The graph below shows the way in which men and women used the Internet in Canada in 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.
Write an email to Mr. Tam Phan, HR Manager at Inner's Vietnamese subsidiary, saying that you are against the company's move to point out several reasons, including your reasons and other staff's (at least two) ask the company if they can reconsider the move or suggest solutions
In many countries, people are now living longer than ever before.Some people say anageing population creates problemsfor governments.Other people think there are benefits if society has more elderly people. To what extent do the advantages of having an ageing population outweigh the disadvantages?
You have a bad experince at a restaurent and write a letter to complain to the manager
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefits of tourism out weight its drawbacks?
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
The illustration of this diagram shows us the comparison in percentages of international graduates in Canadian different universities.New Brunswick, Nova Scotia, Quebec, Alberta, British Columbia, Mantioba, Newfounland and Labrador, Ontario between 2001 to 2006.
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
The aim of this report is to analyse the graph presented and make relevant comparisons. The line graph illustrates the average of the UK commuters travel habits by day, car, bus or train from 1970-2030.
Your office building dosen't have parking available.
Write a letter to the manager. In your letter:
- Explain the problem
- Sugget a soultion
- Say why parking will benefit all employees
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurants manager.
You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.
You have a meeting with your manager next day.Write a letter him/her what you are going to discuss in the meeting.
In your letter
what you have done for the company in the year you worked there
what changes you would like to recommend
what training you require
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
1. You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding the accommodation arrangements for your visit.
In your letter, you should:
• introduce yourself and your company
• ask the availability of their rooms
• tell him / her your every arrangement and needs.
You have heard that there is a part-time job available in a nearby shop. Write a letter to the shop's manager, applying for the job.
specify what job you are applying for
write about your experience and skills and why you should get an interview
ask about the hours required for the job and give your preferred hours
You should write at least 150 words.
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
Many people around the world use social media everyday to keep in touh with other people and get news events. Do you think the advantages outweigh the disadvanatages?
You work in an office and have recently been experiencing a health problem. You think that the problem started because of the working conditions in the office. Write a letter to your manager. In your letter
Describe the health problem.
Explain why you think it was cause by conditions in the office.
Suggest what the manager should do to improve the working conditions in the office.
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
Your local newspaper had an advertisement asking people to help with environment projects in
your area. Write a letter to the project manager to offer your help.
In your letter:
describe a local environmental issue in your area
explain how you can help
suggest how the problem could be avoided in future.
1.Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
ogive the details of your train trip
o describe the luggage you left on the train
o say what actions you want him/her to take.
You work for a company. You have seen some information online about a training course that would be useful for your work, but it is very expensive. Write a letter to your manager. In your letter
• describe the content of this course and its benefits
• why you would like to attend this course
suggest how him/her could help you
Write a letter to the hotel manager to make arrangements for hosting a party for one of your friends. In your letter, tell the manager about the reason for the party, explain what requirements you have, ask about the availability of facilities, and the menu.
The chart below shows the proportions of adults in Canada who own one car, two cars, more than two cars, or who do not own a car.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
the line graph shows the sales figure for bananas imported to four countries from 1996 to 2004
In many cities an increasing number of people don't know their neighbors and they seems no longer develop any sense of community. 1 analysis the main reasons 2 what measures can be taken to improve this?
The charts below show the favourite takeaways of people in Canada and the number of Indian restaurants in Canada between 1960 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Pie Chart
The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
– A brief introduction of yourself
– Your experience and relevant skills
– Why you want the job
you and your colleague would like to use a company room for staff break times but you need the managers permission. write a letter to your manager in your letter you should: explain the advantages of having a room for staffbreak times,suggest which room would be most suitable and why and say what changes to the room would be necessary
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
•Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
In most successful organizations, some people believe that communication between managers and workers are the most important factor, other people say that other factors are more important. Discuss both views and give your opinion.
You have traveled by air had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
- ask how this issue can be solved
There have been several complaints about the reception area where visitors
to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In the letter benelicial joork
ogive details of the course
osay how the course would be useful
oexplain how the company could help you do this course.
The pie chart represents the source of fish import to Canada and the table shows the total value in Billions of Dollars.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
• Explain what the company could do to help you
• Say how the course will be useful for your job
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her. Write a letter to your manager.
In your letter, •suggest a suitable date and time for the party • recommend a place • discuss the food and entertainment options that should be available
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The table illustrates the impact of a new speeding fine system introduced un Lanastone.
The bar chart illustrates the statics of (Brunswick New , Nova Scotia, Quebec, Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Ontario) International graduates, Canadian University, between 2001 and 2006. Units are measured in percentage.