Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You should spend about 20 minutes on this task.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should write at least 150 words.
You do NOT need to write your own address.
Working long hours causes a great deal of stress and can be very bad for one's health. VinMec’s top management must find a way to reduce this type of stress. To what extent do you agree or disagree?
The pie chart below shows the number of native speakers of different languages in canada in 1996, 2006 and 2016.
The illustration reveals the explanation of new features and layout changes in the library floor plan throughout a 20-year period. Summarize the information by selecting and reporting the main features, and make comparisons where relevent.
You want to organize a party in your office to celebrate something.
Write a letter to your manager about the party at the office. In your letter,
say what the party is about
mention why it is necessary
explain what you expect from him/her to do
The bar chart shows shares of expenditures for five major categories in the US, Canada, the UK and Japan in 2009
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-say who you are
-give details about the accident
-suggest how the supermarket could prevent similar accidents
With the improvements in today’s health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with the increase in numbers of elderly people today and how can it be managed? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
There is a problems related to the shop in your community.you reported it several times,but it was not solved.write a letter to the manager.
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
• describe the documents
• say what action you want the post office to take
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In your letter
•give details of the course
•say how the course would be useful
•explain how the company could help you do this course.
Your neighbours have been smoking in their apartment.
Write a letter to the management company. In your letter
• give details about the problem
• explain how you would like the problem to be solved
• describe other issues you've been having with the neighbours
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...
You have seen an advertisement for part-time job at a restaurant and want to apply for it.
Write a letter to the manager. In your letter:
describe your experience-previous job experience in a hot pot resturant , waitress, and reception to welcome customers, ordered the ingredients from suppliers
tell him why you are interested in the job-delectable food, culinary school, interact with customers
say why you think you would be suitable for the job-has similar work experience, understand how to serve with client and has positive feedback from clients and former employer
You often visit a local music studio to practice singing and record audio. Recently, you received an email from the studio manager.
Write a short letter to the manager
In your letter:
Say how you feel about the closure
Suggest what the studio should do during the closure
You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
-Ask how this issue can be solved
You are a member of a sports centre and you have noticed a problem which has not been fixed for some time. Write a letter to the manager of the gym. In your letter
tell the manager about the problem
explain how this issue is affecting your experience at the gym
tell the manager what you would like to happen
Most students choose to work part time during their university studies. Do you think it’s good or bad idea? Give your opinion and support with an explanation and examples.
Write a letter to the manager of a local gym.n your letter.
Explain that you are moving to a new city and, therefore, will not be able to continue your gym membership.
Provide the necessary details for canceling your membership.
Inguire about any additional steps
Dear Manager,
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
Nowadays, an increasing number of children are using the internet at a very young age and often without adult supervision. This situation may expose them to various dangers online. What challenges do parents encounter when trying to manage their children’s internet usage? What solutions can be implemented to address this issue?
The devices people use to watch television in Canada. The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years. Years Compared: 2009 2019 Device Usage in 2009: Conventional TV: 34% Laptop: 20% Flat-screen TV: 18% Desktop computer: 8% Mobile phone: 15% Tablet: 5% Device Usage in 2019: Mobile phone: 26% Laptop: 27% Flat-screen TV: 12% Tablet: 19% Conventional TV: 4% Desktop computer: 12%
In recent years, the number of refugees fleeing conflict, persecution, and poverty has risen dramatically. While some argue that wealthier nations have a moral duty to accept and support more refugees, others contend that such responsibilities should not be imposed. Personally, I strongly agree that affluent countries should take greater responsibility by accommodating more refugees and offering them essential support such as food and housing.
First and foremost, wealthier nations often have the resources and infrastructure to manage an increase in refugee populations. Many developed countries enjoy stable economies, robust welfare systems, and well-organized administrative capacities. These advantages enable them to provide the basic necessities of life—shelter, food, and healthcare—without significantly straining national budgets. For example, Germany has successfully integrated over a million Syrian refugees in recent years, showing that large-scale humanitarian assistance is achievable with sufficient planning and investment.
Moreover, offering aid to refugees aligns with international human rights obligations and moral responsibility. Refugees are often victims of circumstances beyond their control, such as war or persecution. Turning them away contradicts the principles of humanity and solidarity that many wealthy nations claim to uphold. By sharing the burden more equitably, developed countries can promote global stability and reduce the strain on neighboring developing countries, which often bear the brunt of refugee crises.
In conclusion, I firmly believe that wealthy countries should do more to support refugees by accepting greater numbers and ensuring they receive basic assistance. This approach not only reflects moral and humanitarian values but also contributes to a more balanced and compassionate global community.
The graph below gives information about the price of bananas in four countries between 1994 and 2004. Write a report for a university, lecturer describing the information shown below.
The tables below give information about sales of fair trade labelled coffee and bananas in 1999 and 2004 in five European countries
The bar chart below shows shares of expenditures for five major categories in the USA, Canada, the UK and Japan in 2009. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You are soon going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to work experience.
In your letter,
-thank the manager for the opportunity to do work experience
-explain what you hope to learn from the work experience
-ask some questions about the work experience you are ging to do
Begin your letter as follows:
Dear Sir or Madam,
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
You recently went to the cinema and think that you left something that belongs to you there. Write a letter to the cinema manager. In your letter say when you were at the cinema and which film you saw describe what item you have lost and where you think you left it tell the manager what you want him/her to do
Your ordered product online. However, when you received it, it was damaged. Send a letter to the manager of the company.
Write a letter
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
You do NOT need to write any addresses.
Begin your letter as follows:
Task: 1
You have been facing a lot of issues at work lately. write a letter to your reporting
Manager informing him about this. In your letter explain what /who is affecting your work and people's attitude towards you. what your expectation are from this work. How/
what your manage can do to help you with these problems
Many people believe that the overconsumption of refined sugar is a major problem in the world and should be regulated the same as alcohol and tobacco. To what extend to do you agree or disagree? Give explanations and examples to support your opinion.
The bar graph displays the consumption of fast food in five different countries in 2010 and 2020. Summarize the data and analyze any significant trends.
The given two pie chart compares four different sectors in Canada in terms of the per cent datas of online sales in two years in 2005 and 2010.
Preventative Measures According to the U.S. Department of Justice, compliance programs should contain preventative measures like monitoring and training to fend off corruption issues. To what extent do you think the faithful execution of preventative measures could limit corruption? Do you think corruption is something the business community could eliminate completely, or is it an inevitable phenomenon we must manage?
You have decided to leave your current job even though you enjoy it. Write a letter to inform your manager of your decision. In your letter
-tell the manager about your decision and the reason for it.
-describe what you learned in your current job.
-and ask the manager to write a reference letter to help you with future employment.
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
A bag containing a valuable company documents that you were carrying has been stolen. write a letter to your manager mentioning;
How the bag was stlen.
what the bag contained.
how important the docs were for your company.
what you have done about it so far.
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
•Give details of the delivery
•Describe what was damaged
•Say what you would like the manager to do
The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Pie Chart
The pie chart below show the number of native speakers of different languages in Canada in 1996,2006,and 2016. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed in a hotel on a business trip. You later discovered that you had left somethings behind at the hotel.
Write a letter to the manager of the hotel.
In you letter - Give details of your stay at the hotel -
Describe the things you left -
Say what you want the manager to do
Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say
Give details of your flight
Discuss the issue you have encountered
What do you expect the nature to do
You have just started a course in a college which has no sports facilities of its own. Write a letter
to the manager of the nearest private sports club. In your letter
• introduce yourself
• say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
Begin as follows: Dear Sir or Madam,
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
Describe the poor experience you had
Include ideas for what the library should change
Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom last year. Write a report for a university lecturer describing the information below.