The diagram illustrates the multitude of steps a book undergoes before being published. Overall, there are nine stages a manuscript goes through before being released to the readership. After being written, the manuscript is sent from the writer to the publishing house in order to be meticulously analyzed and studied. Once the book is validated, a contract between the author and the publisher has to be agreed and signed. The next step consists of designing the layout for the book using computer science, before getting the final validation. Then comes the moment to print, in another word, put the data from a digital form to a paper form. The printing is followed by the bookbinding. In fact, the editor chooses the correct format of the manuscript. Finally, the volume can be delivered to many bookshops so it can be commercialized. To conclude we can say that the release of a writing production in a paper format, no matter the literature gender of it, needs numerous steps. These are 9 stations to be exact, and require full collaboration between a publishing house and the author.
You should spend about 20 minutes on this task.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
Write at least 150 words
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your own opinion.
The tables above show sales of fair trade coffee and bananas in five countries in Europe in 1999 and 2004.
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the Manager of the library. In the letter,
Describe who you are and the details of your university course Explain the problem at the library
Suggest what you think the Manager should do
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
There have been some problems with public transport in your area recently.
Write a letter to the manager of the public transport company. In your letter:
- describe the problems
- explain how these broblems are affecting the public
- suggest what changes could be made
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In the letter benelicial joork
ogive details of the course
osay how the course would be useful
oexplain how the company could help you do this course.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
-say what the participants liked about the hotel
-explain why they were unhappy about the food
-suggest what the manager should do to improve the food in future 매
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
osay how well you know your friend
odescribe the qualifications and experience that your friend has
oExplain why your friend would be suitable for this job.
you have read an article about the company you work for in a business magazine. Some of the information in the article is wrong.
write a letter to your manager. in your letter
- give details of the business magazine.
- Explain what information about your company is wrong.
- Suggest what you think your manager could do.
write at least 150 words
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel – I was in town with my family
•describe the problems you faced during your stay – the equipments were not working and shower water was cold
•say what you would like the manager to do about it change or repair heater
Some people think that organizations would benefit more from young managers than from older ones. To what extent do you agree or disagree?
You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
In certain countries, the majority of directors, managers, and senior executives are men. What are the reasons? Is this a positive or negative development?
There have been several complaints about the reception area where visitors
fo your company arrive. Your manager has asked you to suggest how the
reception area could be improved.
Write a letter to your manager. In your letter
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager. In your letter:
Say what the participants liked about the hotel
Explain why they were unhappy about the food
Suggest what the manager should do to improve the food in future
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new
neighborhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the
machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the
manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
effort. At the present time, the population of some countries includes a relatively large number of young adults, compared with the numebr of older people. Do the advantages of this situation outweigh the disadvanatges?
You have forgotten an important thing or document in a taxi on your
recent trip. Write a letter to the taxi company manager and say
Give details of your journey.
Describe the importance of what you left in that taxi.
What do you expect the taxi company manager to do?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter:
•Explain the problem
•Suggest a solution
•Say why parking will benefit all employees
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the problem the new employee has caused.
Explain how other employees bout the new employee's conduct.
Say how you expect the HR manager to adress the situation.
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
you work for an international company, and would like to spend six month working in its head office in another country.
write a letter to you manager. in your letter
explain why you want to work in the company's head office for six month
say how your work could be done while you are away
ask for her/his help in arranging it
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
Several languages die every year. Many people feel this is a positive trend and that a world with fewer languages promotes harmony and understanding between people. Analyze both sides of this argument and provide your opinion.
You arranged to visit a friend in Canada but an important event at home now means that you must change the dates of the visit.
Write a letter to your friend. In your letter:
* explain the important event
*apologise for the situation
* suggest a new arrangement
Task-1
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions
You used a moving service to move your house.At your new address you discovered that some of the items were damaged.Write a letter to a manager of a company.
*Give details of your move.
*Describe your damage.
*What you would like than to do
The chart shows the cost of three projects to sustainable local management in the next five years. The round chart shows four sectors of which are allocated to projects in the first year.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
-explain why you want to work in the company’s head office for six months
-say how your work could be done while you are away
-ask for his/her in arranging in
Many people around the world use social media everyday to keep in touh with other people and get news events. Do you think the advantages outweigh the disadvanatages?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.Write a letter to the manager of the hotel. In your letter. In your lettersay where you think you left the papersexplain why they are so importanttell the manager what you want him/her to do
Your next-door nieghbour often listens to loud music at night. Due to loud music, you often struggle to sleep and experience frequent headaches.
Write a letter to your building manager. In your letter;
*describe the situation
*explain the problems causing you
*offer at least one solution
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager shoDuld do
You work in a company and need to take a certain course.
Write a letter to you manager and say
Explain why you need this training course
Where and when you will take it ?
How will the company benefits from it?
the tables below give information about sales of fairtraide labelled bananas and coffee
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the services
The tables below give information about sales of Fairtrade-lebelled coffe and bananas in 1999 and 2004 in five European countries. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
You have just started a course in a college wich has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
Introduce yourself
Say why you are interested in this sports club
Ask some questions about club e.g. facilities, members, costs
Nowadays environmental problems are too big to be managed by individual person or individual countries.In other words,it is the international problem . To what extent do you agree or disagrees
You have been to a business meeting at another company and saw a piece of equipment which can be useful for your company too.
Write a letter to your manager. In your letter:
describe the piece of equipment you have seen
why having the same equipment would be useful for your company
offer your assistance in buying the equipment
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
•Give details of the delivery
•Describe what was damaged
•Say what you would like the manager to do
The chart below gives information about the number of social networking sites people used in Canada in 2014 and 2015. Summarise the information by selecting and reporting the main features, and make comparison. L s where relevan
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
•suggest a suitable date and time for the party
•recommend a place
• discuss the food and entertainment options that should be available
On a recent holiday you lost a valuable item fortunately, you have travel insurance to cover the anything lost write a letter to the manager of you insurance company in your letter.
You would like to request time off from work for a family function.
Write a letter to your manager. In your letter:
Give details of the event
Explain why you need time off
Suggest how your work could be managed during your absence
Write an email to the mall manager in about 150-200 words. Your email should do the following things: •Describe the problem you are having with the mall’s parking. •Explain what you and your family have to do in order to visit the shopping mall now. •Provide some suggestions for how the mall manager can solve this problem.