Write a letter to the manager of your insurance company. In your letter: -describe the item you lost -explain how you lost it -tell the insurance company what you would like them to do.
You should spend about 20 minutes on this task.
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …,
You need to take leave from your work of over one month for personal reasons.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
Write at least 150 words
You do NOT need to write any addresses
Begin your letter as follows:
Dear....,
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
• say why you are interested in this sports club
• ask some questions about the club e.g. facilities, members, costs
The graph below provides information about the price of bananas in four countries between 1994 and 2004. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. (You should spend 20 minutes on this task).
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
• explain what you want the manager to do.
The graph below shows the way in which men and women used the Internet in Canada in 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the proportions of adults in Canada who own one car, two cars, more than two cars, or who do not own a car.
The illustration reveals the explanation of new features and layout changes in the library floor plan throughout a 20-year period. Summarize the information by selecting and reporting the main features, and make comparisons where relevent.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter
apologise for what happened
explain why you missed the deadline
tell him/her how you will avoid this situation in future.
The two pie charts illustrate the online shopping sales for retail sectors in Canada in 2005 and 2010.
(2024) You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms.
Write to the gym manager.
In your letter: explain who you are describe the problem exactly
make suggestions to improve the gym
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotelDear Hotel Manager,
Some employers reward members of staff for their exceptional Contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on the others. To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
You were late for a meeting today due to some unavoidable circumstances. Write a letter to your manager apologising for being late.
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
In your letter
•provide the details of your shipment
•describe the damage
•say what action you want the company to take
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
You recently stayed in a hotel on a business trip. You later discovered that you had left somethings behind at the hotel.
Write a letter to the manager of the hotel.
In you letter - Give details of your stay at the hotel -
Describe the things you left -
Say what you want the manager to do
You recently visited a museum in your local town and you had a mixed experience. Write a letter to the museum’s manager.
In your letter,
– explain when you visited and what you saw
– explain the positive parts of your experience and what you liked
– explain the negative parts of your experience and give some advice for improvements.
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
•say which play you saw and when
•describe the problems you experienced in the theatre
•suggest what the manager should do
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager. In your letter,
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you
You ride a bicycle to work, but there is a problem with the parking. Write a letter to the building manager to provide bicycle parking.
In your letter, you should:
why you ride a bicycle to work
what the problem is with the parking
what your suggestions are.
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The diagram illustrates the multitude of steps a book undergoes before being published. Overall, there are nine stages a manuscript goes through before being released to the readership. After being written, the manuscript is sent from the writer to the publishing house in order to be meticulously analyzed and studied. Once the book is validated, a contract between the author and the publisher has to be agreed and signed. The next step consists of designing the layout for the book using computer science, before getting the final validation. Then comes the moment to print, in other words, put the data from a digital form to a paper form. The printing is followed by the bookbinding. In fact, the editor chooses the correct format of the manuscript. Finally, the volume can be delivered to many bookshops so it can be commercialized. All the process takes approximatively a timespan of 18 to 24 months. To conclude we can say that the release of a writing production in a paper format, no matter the literature gender of it, needs numerous steps. These are 9 stations to be exact, and require full collaboration between a publishing house and the author.
You ride a bicycle to work, but there is a problem with the parking. Write a letter to the manager of the Parking Management Company.
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter:
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
The two maps below show a park in Canada before and after a renovation project.
You want to book a hotel recommended to you for a family holiday at the seaside.
Write a letter to the hotel manager to make arrangements.
• explain what accommodation you require and when you want to stay
• ask what will be included in the price
• enquire about activities and places of interest near the hotel
You were recently helped by an employee at the airport, write to the airport manager. In your letter:-
- describe the problem
- Talk about how you were helped
- Suggest how to reward the employee
The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Pie Chart
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
· Apologize for your absence and explain the reasoning
· Explain why you had to be at the other event
· Explain what you will do to catch up
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr. Brannagan
You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
* Say what the participant liked about the hotel.
* Explain why they were unhappy about the hotel.
* Suggest what the manager should do to improve the food in futures.
Working long hours causes a great deal of stress and can be very bad for one's health. VinMec’s top management must find a way to reduce this type of stress. To what extent do you agree or disagree?
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout. Write a letter to the hotel manager.
The line graphs show wheat exports in Australia, Canada, and the European Community
the chart below shows the proportion of busninesses making e-commerce purchase by industry in Canada between 2015 and 2019
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel during your holiday, but you were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
explain the problem you experienced
describe how it affected your stay
say what action you would like the hotel to take
The pie chart shows the online sales for retail sectors in Canada in the year 2019 & 2020. Summarize the information by selecting and reporting the main features and make comparisons where relevant
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
the pie chart below show the number of native speakers of diffrent languages in canada in 1996,2006, and 2016.
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Cao Huy)
Colleges and universities are entrusted and charged to impart education to people. Hence, it advised that these institutions educate students with more practical skills such as managing accounts and investments. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
You are working for an international company. You have seen an advertisement for a
training course which will be useful for your work. Write a letter to your manager. In your
letter, you should:
· describe why you want to take the course
· explaining how it will be beneficial to the company
· tell who will be managing your work in your absence.
(2024) You have just spent a weekend staying at a Hotel in London. When you get home you find that you have left a bag at the hotel.
Write to the hotel manager.
In your letter,
introduce yourself
describe the bag and its content that you left there
explain what you want the manager to do about it
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
Thank you letter.
Write a letter to supermarket's manager to thank them