The chart below show the proportion of businesses making e commerce purchases by industry in Canada between 2015and 2019
“Some people think that Government should take measures to improve the health of its citizens. Others think it must be managed by individuals. Discuss both views and give your opinion”
some people think that schools should focus on academic subjects like algebra, history, and physics, but others think that schools should spent time focusing on practical skills like time management and banking. Discuss both views and give your opinion.
In some countries younger people are increasingly losing interest in teaching. Why is this happening? What can be done to improve the situation? Give reasons for your explanation and include examples from your own experience.
You stayed at a hotel to attend a company meeting and you were dissatisfied with your stay. Write a letter to the hotel manager. In your letter
– Provide the details of your meeting
– Explain what you were dissatisfied with
– Suggest what the hotel should do to resolve the issue.
Write a letter to the manager of your insurance company. In your letter 1. Describe the item you lost 2. explain how you lost it 3. tell the insurance company what you would like them to do
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You work for a small company. Your manager has asked you to arrange a party in a restaurant for everyone from your workplace. Write a letter to the owner of the restayrant, in the letter:
give the reason for the party and details of when you would like to go to the restaurant
describe what food the group will require
say how many people will attend and ask how much it will cost
Your workplace does not have a parking area for cars, and it is causing some problems. Write a letter to your manager and include the following:
– Describe the problems it has caused.
– Explain what benefits a parking area would bring to the company.
– Suggest a solution.
Write a letter to your manager. In your letter,
suggest a suitable date and time for the party
recommend a place
discuss the food and entertainment options that should be available
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr/Mrs ...........,
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
the tables show how many interntational students studies in Canada and the United States by country of origin
You recently went to the cinema and think that you left something that belongs to you there. Write a letter to the cinema manager. In your letter say when you were at the cinema and which film you saw describe what item you have lost and where you think you left it tell the manager what you want him/her to do
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
The bar chart shows the proportion of people aged over 65 years old in Germany, Canada, and the UK over a period of 50 years.
The two pie charts below show the online shopping sales for retail sectors in Canada in 2005 and 2010. Summerise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say
– What was the problem?
– Explain why it is bothering you.
– Suggest a possible solution.
You have been offered a job, asking you to start next week. You want the job very much but, because of a previous commitment, you want to delay the start for another two weeks.
Q Write to the Manager, accepting the job, but explaining your situation and asking for the change to your start date.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the proble
You have just started a course in a college which has no sports facilities of its own. Write a letter
to the manager of the nearest private sports club. In your letter
• introduce yourself
• say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
Begin as follows: Dear Sir or Madam,
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
•Describe the damage
•Say what you would like the manager to do.
More and more young people do weekend or part-time jobs while at secondary school. Is this a good idea or should young people focus exclusively on their school work? Write an essay in which you analyse the consequences of having a part-time job on a person’s education and their career prospects.
In many corporations around the world there are fewer women than men in some management positions, and many people believe that this has created inequality in the workplace. Discuss the reasons why this is? How can we solve inequality in the workplace?
You drive to work, but have recently had a problem parking your car at the office. Write a letter to your manager. In your letter.
Discribe the problem with the parking
Explain how this is affecting you
Suggest what should be done about the problem
You recently have completed a course in a training centre in Canada, your friend also wants to do the same course.
write a letter to him stating. In your letter
- what you did during the course
- why you recommend this course
- what the possible benefits of this course are.
Directors and managers of organizations are often older people. Some people say that younger people should be leaders. To what extent do you agree or disagree?
You should spend about 20 minutes on this task.
You work for an international company, and would like to spend six months
working in its head office in another country.
Write a letter to your manager. In your letter
• explain why you want to work in the company's head office for six months
• say how your work could be done while you are away
• ask for his/her help in arranging it
Write at least 150 words .
You do NOT need to write any addresses .
Begin your letter as follows :
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
Explain the circumstances of your visit to the restaurant.
Describe the service you received.
Say what you would like the manger to do.
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
The tables below give information about sales of Fairtrade*-labelled coffee and bananas in 1999 and 2004 in five European countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant
The graph below shows the number of university graduates in Canada from 1992 to 2007. Summaries the information by selecting and reporting the main features and make comparisons where relevant.
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
You were recently disrespected by one of the employees at your local supermarket,
Write a letter to the supermarket manager. In your letter
●tell him/her why you were speaking with the employee
●describe the employee's rude behaviour
●explain what you'd like the manager to do
You have moved to a new city and would like to join a club or society to make new friends. Write a letter to the club manager. In your letter:
Introduce yourself and explain why you are interested in the club.
Describe the activities you would like to participate in.
Ask for details about membership and any upcoming events.
You should spend about 20 minutes on this task.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
Students leave high school without learning about how to manage their money. What are the reasons for this? What can be improved in students’ understanding of how to manage their finances?
You organised a party for the 90th birthday of a relative in a hotel. Many elderly guests attended the party and it was a huge success.
Write a letter to thank the hotel manager. In your letter,
● give the details of the party
● give the reason why the party was so successful
● mention the things that helped with special mention to specific hotel staff
You have seen a course advertised online that you think would help you perform better at work. The course will take place during the week, so you will need to take time off work.
Write a letter to your manager. In the letter
say what the course is
explain why you want to do the course and how it will be beneficial to the company
suggest how your work can be covered while you attend the course.
You recently sent some documents by post, but they did not arrive. Write a letter to the post manager. In your letter.
Give details of the situation
Describe the documents
Say what action you want the post office to take
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows: accelerat
Dear Sir or Madam,
Write at least 150 words.
The chart below gives information about the number of social networking sites people used in Canada in 2014 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevan
You have just started a course on a college which has nosport facilities of otd own. Write a letter to the manager of the nearest private sports club . In your letter
•introduce yourself
•say why you are intersted in this sports club
•ask some questions about club e.g. facilities , members , cost
You should spend about 20 minutes on this task. Write about the following topic
You will move to a new city for work. You know some people who live there.
Write a letter to your manager. In your letter:
- Ask them for help finding accommodation
- Tell them where you would like to live
- Tell them the type of place you are looking for
You visit a spot center regularly and there is a problem with changing rooms in it you have complained about it several times but with no success write a letter to a manager of the sports
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take.