You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
It is a good thing if senior management workers in a company get a much high salery than other workers in tha same company. Do you agree or disagree?
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write a letter to the restaurant's manager in abot 150-200 words.
- state what problems you had with the food you ordered
- complain about the service
- describe how you want the restaurant to resolve the problem
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You're supposed to move into a rented flat next week, but you won't be able to due to unforeseen problems.
Write a letter to the property manager. In your letter
1) Explain the situation
2) Describe your problems
3) Tell him/her when you think you can move in
Write at least 150 words.
A building company is planning to build new houses on some land near where
you live and has asked the people to give their comments. Write a letter to the
manager of the building company and
- Say how you heard about the plan of the building company
- Give your opinion of the plan
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
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You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
ady fo
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Many people choose to travel abroad to learn a foreign language instead of studying in their home town. Do the advantages of learning a new language in this way outweigh the disadvanatges?
Write a letter to the restaurant manager to organise a party.
Why you want to throw the party
What special arrangements you will need
Any relevant questions
You are a member of a sports centre and you have noticed a problem which has not been fixed for some time. Write a letter to the manager of the gym. In your letter
tell the manager about the problem
explain how this issue is affecting your experience at the gym
tell the manager what you would like to happen
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
You should spend about 20 minutes on this task.
Write at least 150 words. One of your pen pals will shortly be visiting your city. For some reasons, you can not manage to meet him at the airport on time.
Write a letter asking him to wait for you at the airport and tell him how to identify you.
You have bought clothes from a shop in a different city, and one garmen turned out to be defective. Write a letter to the manager of the store an explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area.
Write a letter to the project manager to offer your help. In your letter:
Describe a local volunteer project that you are passionate about
Explain what you would like to do to help
Suggest how to gather more support for the cause
Write at least 150 words. You do NOT need to write any addresses.
Write a letter to the manager of a company which is based in a foreign country to recommend your family member for a suitable job.
the information about sales of Fairtrade-labelled coffee and bananas in 1999 and 2004 in five european countries. summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
The bar chart data illustrates the proportion change in the global students among university graduates in different Canadian regions between 2001 and 2006.
Some companies blocks their employees from using social media and web sites such as facebook. Do you think managers should trust employees to use time wisely, or do you think it is smart of companies to blocks access to some sites? Provide reasons and examples to support your opinion.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter:
&Describe the complaints that have been made.
&Say why the reception area is important.
&Say why the reception area could be improved.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter:
• Introduce yourself
• Say why you are interested in this sports club
• ask some questions about the club e.g. facilities, member, costs.
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The bar chart provides an analysis of electricity generation and usage levels by the Top 10 global energy users in 2014.
the tables show how many interntational students studies in Canada and the United States by country of origin
You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide
-your flight details
-what is problem
-suggest some improvements you want to see
With the improvements in today’s health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with the increase in numbers of elderly people today and how can it be managed? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The graph below shows the percentage of households, grouped by poverty, on the basis of access to refrigerator, electricity and water in Ghana for the year 1991/1992 to 1998/1999. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below gives information about the number of social networking sites people used in Canada in 2014 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevan
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
You have missed some important papers accidently in a taxi.
Write a letter to the manager of the Taxi company. In your letter:
⦁ Give the details of your journey
⦁ Explain why those papers are important for you
⦁ Suggest what can the manager do
In conclusion, driverless technology promises fewer crashes and smoother traffic, yet unresolved issues in safety, liability, employment, and security are significant. Until these problems are managed by strict standards, transparent testing, and strong social policies, the disadvantages outweigh the advantages.
The bar chart provides an overview of electricity manufacture and utilised utilisation in ten countries in 2014. Overall, the usage and production of electricity increased in nine countries whereas only Germany have decline in the trend. China and the United States were on the top of electricity output and use. To begin with production, the maximum electricity was produced by China, which was 5398 billion kWh and it was followed by the USA at 4000. However, the least energy was generated by Korea, reported at 4851. Interestingly, power generation by the remaining countries ranged between 1000 and 500 billion Kw. In case of consumption, the highest usage was in China with 5322 Kw, while the lowest was in Korea at 449.5 kwh. The usage in Canada, France and Brazil was almost similar around 450 kwh. However, the figures in Germany, India, Japan and Russia remained close to 1000 kwh and above 500 kWh.
The table shows the percentage of journeys made by different forms of transport in four countries, the bar graph shows the results of a survey into car use in Canada.
You recently notice a local restaurant offering a part time job
Write a letter to the restaurant’s manager. In your letter
• Explain that you would like to apply for this job
• Give some details of relevant experience that you have
• specify the date and time that would suit for you
You should write at least 150 words
You don’t write any address
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
· Describe the problems
· Explain how these problems are affecting the public
· Suggest some changes that could be made
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have been working for a company for some time, and other rival companies are willing to
employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter
• Explain the situation
• Say what you would like the manager to do (increase the salary etc.)
• Say what action you would take in case the manager fails to meet your demands
You do NOT need to write any addresses.
. You have decided to do a course abroad. Your friend lives in the same city
where you plan to study.
Write to your friend explaining your academic profile and expectations
from the course and university that you have aimed for. Inquire all options
ofstudyingfrom her.
In your letter
• explain why you were not able to contact your friend earlier
• disclose your personal research about Canadian Schools
• ask her for a suggestion
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned any one to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a volunteer action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participated in maintaining the cleanliness of the globe.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.Write a letter to the manager of the hotel. In your letter. In your lettersay where you think you left the papersexplain why they are so importanttell the manager what you want him/her to do
You often visit a local music studio to practice singing and record audio. Recently, you received an email from the studio manager.
Write a short letter to the manager
In your letter:
Say how you feel about the closure
Suggest what the studio should do during the closure
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
say which play you saw and when
describe the problems you experienced in the theatre
suggest what the manager should do
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
You do NOT need to write any addresses.
Begin your letter as follows:
The chart below show changes in student enrollment by degree at a university in Canada in 1980 and 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed at a hotel during a business trip. However, you faced several issues during your stay.
Write a letter to the hotel manager. In your letter:
Describe the problems you faced during your stay
Explain how these problems affected you
Suggest what the hotel should do to improve their service
Write at least 150 words.
Financial education should be included as a mandatory subject in school to prepare students for managing . To what extent do you agree or disagree?