You recently attended a professional training course that you found highly beneficial for your career growth. Write a letter to your manager, requesting the company to arrange a similar training course for your colleagues. In your letter, you should: - Explain the training course you attended and its benefits - Suggest why it would be helpful for your colleagues - Provide details on how the company can arrange this training course
You recently organised an all- day meeting for your company, which took place in a local hotel, in their feedback, participants said they liked the hotel but were not happy with the food served for lunch
Write a letter to the manager, in your letter,
Say what the participants liked about the hotel
Explain why the were unhappy about the food
Suggest what the manager should do to improve the food in the future
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do not need to write any addresses
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
The line graph depicts the percentage of preference transport among adolescents in Australia, the US, Canada, and New Zealand who preferred cars, motorcycles, and bicycles in 2000.
[Adri]You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
You have been doing some voluntary work to help your local community. However, now you are unable to contiune doing this work.
Write a letter to the manager of the organization where you have been working
in your letter
- describe the work you have been doing
- explain why you can no longer do this work
- recommend another person who is interest in the work
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do.
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
1. Say how well you know your friend.
2. Describe the qualifications and experience that your friend has.
3. Explain why your friend would be suitable for this job.
You have recently bought an airline ticket from a travel agency and
unfortunately you are not able to fly on these dates. Write a letter to the travel agency manager to cancel the ticket. Explain in your letter:
What are the flight details
Why do you want to cancel it
What would you like him/her to do about it
a lot of places in the work rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well-managed. What are the advantages and disadvantages of this?
ou work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
describe the training course you want to do.
explain what the company could do to help you.
say how the course will be useful for your job.
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
WORK: Most high level positions in companies are filled by men, even though the workforce in many developed countries consists of 50 percent female workers. Companies should be required to allocate a certain percentage of management positions to women. Discuss, what is your opinion?
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
the chart below show the shares of expenditures for five major categories in UK US Canada and Japan in the year 2009.
You recently noticed a local restaurant that was offering a part-time job .
Write a letter to the restaurant's manager. In your letter,
–explain that you would like to apply for the job
–give some details of any relevant experience that you have
–specify the days and times that would suit you
You live near a busy outdoor market. You like the market but you have noticed a problem with it.
Write a letter to the manager of the outdoor market. In your letter
-Say why you like the outdoor market.
-Describe the problem you have noticed.
-Suggest how the problem could be solved.
The pie charts comprase ways of accessing the news in Canada and Australia. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
Some people say that governments need to prioritize the treatment and management od diseases of the people in the community. Otherss say that it should pay attention to primary health care more. Discuss both of these views and give your opinion.
ou recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do.
You have just started a course at a college that does not have its own sports facilities. Write a letter to the manager of the nearest private sports club.
.Introduce yourself
.Tell me why you are interested in this sports club
.ask some questions about the club, e.g. objects, members, costs
Begin with: Dear Sir or Madam
Some people think that organizations would benefit more from young managers than from older one. To what extent do you agree or disagree?
You recently notice a local restaurant offering a part time job
Write a letter to the restaurant’s manager. In your letter
• Explain that you would like to apply for this job
• Give some details of relevant experience that you have
• specify the date and time that would suit for you
You should write at least 150 words
You don’t write any address
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.
You recently attended a conference and would like to give a presentation to your colleagues about it. Write a letter to your manager and include:
• The topic of the conference
•Why you want to present about it
•When it could be done
You have a problem with the computer at the office which has affected your work Write a letter to your manager and say What problem do you have What difficulties does this create for you What could be done about it.
You work for an international company, and you would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
-Explain why you want to work in the company’s head office for six months
-Say how your work could be done while you are away
- Ask for her/his help in arranging
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
There are some problems in the changing room in your sport center. Write a letter to the sport center manager. In your letter, you should:
- Describe the problems in the changing room
- Explain why the sport center is important for you
- Suggest what the manager should do.
Some people argue that governments should spend more money on developing bullet and metro rail facilities, while others support the idea of spending money on upgrading current public transport system. This essay analyses these viewpoints in the following paragraphs and concludes with my opinion.
The pie charts below show the number of native speakers of different languages in Canada in 1996,2006 and 2016. Summatise the information by selecting and reporting the main features and make comparisions where relevant.
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong.
Write a letter to the centre manager and explain:
- what was the information required
- how was the wrong information provided?
- what problem did you have because of this?
You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter: *Explain why you chose that particular tour *Explain what you did not like about the tour *Suggest two ways in which the tour can be improved
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You left a bag in the cinema of this city that you were visiting. You want to recover the bank. Write a letter to the cinema manager. In your letter give detail of your visit. Describe the bag and its content. Explain what you want the manager to do
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
You learned the news from your friend regarding a part time job at a new international company near your house. Write a letter to the manager of the company in your letter, you should:
Explain why you need that job give detailed suggest the time that you can work.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
You recently organized an all-day meeting for your company, which took place in a local hotel.
In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In the letter
• Say what the participants liked about the hotel
• Explain why they were unhappy about the food
• Suggest what the manger should do to improve the food in future
With the improvements in today’s health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with the increase in numbers of elderly people today and how can it be managed? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
Some believe that tackling environmental issues should be managed by a global organization instead of being handled individually by national governments. Do you agree or disagree with this belief?
Some people belive that standardizide English exams, like IELTS, are just, big buisness to make money. Other however, thinks rhat standart English exams are important for society. Which do you belive and why? Give explanations and examples to support your opinion
You recently bought a piece of sports emunrent from an online store. When You first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment
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•
•
say what happened because of the problem explain what you would like the company to do