You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You eat at the cafeteria of your workplace every day. You have been talking with some of your colleagues about the quality of the food and its nutritious level. Write a letter to the cafeteria manager. In your letter:
· explain what you like about the cafeteria
· say what you think should improve
· suggest how it could be improved
Some people think that children should be educated at school about paying taxes and personal budgeting in order to help them better manage their finances when they are older. Others think that parents should teach these things, and that children will understand taxes and how to spend money carefully through life experience in the future. Discuss both these views and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
Write a letter to a city planning manager about demolition of a historical building in your area and say
– Explain why it shouldn’t be demolished.
– Suggest a future use for this building.
– Recommend a way to raise money for repairs.
You have seen an advertisement for a 'weekend work' in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you. Now you want to apply for the job.
Write a letter to the hotel manager expressing your interest. In your letter,
introduce yourself
explain why you think you would be suitable for the job
ask what work you would be expected to do
You should write at least 150 words.
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
The graph below shows the number of university graduates in Canada from 1992 to 2007. Summarize the information by selecting and reporting the main features, and make comparisons where relevant
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club, facilities, membership, costs etc.
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say
– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.
You are not satisfied with a product you purchased.
Write a letter to the store manager. In your letter:
- Describe the product and the problem.
- Explain what you want the store to do.
- Say what you will do if the issue is not resolved.
The graph below shows the percentage change in the number of internationa students graduating fromm universities in different Canadian provinces between 2001 and 2006.
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area.
Write a letter to the project manager to offer your help. In your letter:
-Describe a local volunteer project that you are passionate about
-Explain what you would like to do to help
-Suggest how to gather more support for the cause
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ou should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The Table shows how many international students study in Canada and the United States by country of origin. Summarize the information by selecting and reporting the main features and making comparisons where relevant.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
• Describe the damage
• Say what you would like the manager to do.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
The chart presents changes in the percentage of students who recieved higher education in different Canadian provinces in 5 years between 2001 and 2006.
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
•say which play you saw and when
•describe the problems you experienced in the theatre
•suggest what the manager should do
The graph below show the post-school qualifications held by canadians in the age group 25 to 35 and 45 to 55
The aim of this report is to analyze the presented graph and compare the given information about the average number of UK commuters traveling each day by car, bus or train.
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
--describe the party and how it went
--explain why you were pleased with the hotel service.
--suggest some improvements that the hotel could make.
You have recently bought an airline ticket from a travel agency and
unfortunately you are not able to fly on these dates. Write a letter to the travel agency manager to cancel the ticket. Explain in your letter:
What are the flight details
Why do you want to cancel it
What would you like him/her to do about it
3. You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the seafood
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the manager what you want him/her to do
The line graph shows the percentage of Internet users in Canada, Mexico and the USA from 1999 to 2009.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
Your next-door neighbour likes to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
describe the situation
explain the problems it is causing you
offer at least one solution
Write a letter to the manager of the sports centre . You have complained about it several times but with no success
Some people believe that schools should teach practical skills such as financial management, cooking and basic repairs, instead of focusing mainly on academic subjects. Do you agree or disagree?
Working long hours causes a great deal of stress and can be very bad for one's health. VinMec’s top management must find a way to reduce this type of stress. To what extent do you agree or disagree?
the chart bellow shows the proportion of businesses making e-commerce pruchases by industry in Canada Between 2015 and 2019.
You saw an advert for the post of finance manager at the vacancy board. You
want to apply for the same job. But, you have been late for applying for the
same. Write a letter along with your resume to your prospective employer.
In your letter
• introduce yourself
• talkaboutyourskills
• reasonsforyourdelay
You were recently disrespected by one of the employees at your local supermarket,
Write a letter to the supermarket manager. In your letter
●tell him/her why you were speaking with the employee
●describe the employee's rude behaviour
●explain what you'd like the manager to do
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
In manay countries around the world, rural people are moving to cities, so the population in the countryside is decreasing. Do you think is a positive or a negative development?
One of your friends wants to apply for a job at a summer school camp as a trainer. Write a letter to the camp manager to recommend your friend. In your letter:
Say how well you know your friend.
Describe the qualifications and experience that your friend has.
Explain why your friend would be suitable for this job.
You should spend about 20 minutes on this task. Write about the following topic
You will move to a new city for work. You know some people who live there.
Write a letter to your manager. In your letter:
- Ask them for help finding accommodation
- Tell them where you would like to live
- Tell them the type of place you are looking for
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
You have seen a job advertised in the newspaper. You want to
apply for the job.
Write a letter to the manager of the company.
In your letter
• provide information about yourself
• give details of your previous work experience
• Say why the company should consider you for the job You do NOT need to write any
addresses. Begin your letter as follows:
Dear Sir,
The lower chart depicted the percentage change of International students share among university graduates in different Canadian`s provinces between 2001 and 2006.
11) *You visit a cafe every day. Write a letter to the manager of the cafe. In your letter - Say what you like about the cafe - Suggest an improvement to the cafe - Explain the benefits of your suggestion.*
You have just started a cource in a college which has no sport
facilities of its own.Write a letter to the manager of the nearest private sports club in your letter.
•introduce yourself
•say why you are interested in this sport club
•ask some questions about the club e.g.facilities,members,costs.
Your next-door neighbour likes to listen music late at night. Because of the loud music, you often loose sleep. Write a letter to building manager. In your letter
•describe the situation
•explain the problems its causing you.
•offer atleast one solution
Write a letter
You and your friends are planning to go to Dubai on vacation. You have to arrange the best hotel therefore, you want the details of the room and other facilities in the hotel.
Write a letter to Hotel manager in about 150-200 words your email should do the following things
1.Request him to provide details of the hotel
2.Write about the room and any special needs such as smoking or non-smoking room.
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
Write a letter to manager of the hotel, In your letter
say where you think you left the papers
explain why they are so important
tell the manager what you want him/her to do
Some people think that secondary or high secondary students should be taught how to use money management as it important life skills. Do you agree or disagree??