In the future, people may no longer be able to pay for things in shops using cash. All payments may have to be made by card or using phones. Do you think this will happen one day? Why do you think some people might not be happy to give up using cash? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
The mas below show the Happy Valley Shopping Center in 1982 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You attended a meeting last week but you are not happy with the hotel which you stayed in. Write a letter to the organizer who hotel for you. In your letter, you should tell:
(a) what the problems were
(b) what you didn't like about the hotel
(c) what do you want organizer to do.
The local government is planning to change the bus timetable. You are not happy about the proposed changes. You have decided to write about it to the editor of a local newspaper.
Write a letter to the newspaper. In the letter
describe the changes
explain how that will affect you
say how you would like the service to be improved
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
You are not happy with the course you are doing at collage and would like to change to a different course.
Write a letter to the collage director requesting to change your course. You should include details about:
•what course are you doing now
•why you are not satisfied with that course
•what course you would like to change
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
To begin, getting an occupation that in lines with your passion may be enjoyable. It is because you have a bigger chance to apply your mastery into practice. And there are many people out there who don’t have the same experience as yours in the case. A few people are trying to look for the job, some are waiting to be called for interviewed and others are waiting to get hired.
Also, you may feel lucky since you were getting hired without making a big effort to get selected. You feel that you are a perfect-fit worker that the companies need. And It makes you even happier as you have been dreaming of working in that company for a long.
For the first time, all things seem to run smoothly without defect. And you think it was a good starting point to show your best performance while working. Your expectation about being free to express yourself is becoming a priority to support your position. You believed that always makes you optimistic at the probation time.
But, high expectation about those things has ruined your career. You are getting inferior because you are not able to express your ideas, strategy, and implementation in your way. At the time, you were feeling the boundaries are so bold and holding yourself back from the things you capable of doing. As you are not a strict person who always depends on a formula to do something, sometimes you feel difficult to follow the standard.
I think that as workers, we all need more authority in doing the job. Also, I feel that the workers will have the potential to flourish when they can do things on their version. Some people think this is not the right way to do. Besides, it seems like we are arrogant and don’t need to listen to senior advice. But, that’s not a point I want to emphasize here.
Foremost, autonomy makes your working performance better than when you don’t have it at all. It is because by having such freedom to express the idea, the workers will much confident and optimistic. Furthermore, it hinders stress that may make them feel working under pressure. Moreover, the point here is how making yourself happy while doing your responsibilities.
As a conclusion, nothing will gonna stop your effort to reach the goals as long as you are getting job autonomy in doing whatever you do.
Your company has recently introduced a new work uniform. You are mostly happy with the uniform, but there is one thing that you do not like. Write a letter to your manager. In the letter
say what you like about the uniform
explain what you don’t you like about the uniform
suggest how the uniform can be improved
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to comlain. In the letter.
-Explain why you are unhappy.
-Request a refound.
-Make arrangements to return The damaged item.
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should clo to improve the food in future
the chart below show a result of a survey about what people of different age groups say make them most happy?
Many parents are unhappy about the fact that the violence content in computer games, TV programs and other leisure activities is influencing their children. What are the harmful effects of such violent programs on children? What are the solutions of this problem?
You recently visited a doctor at a local clinic, but you were unhappy with the treatment you received.
Write a letter to the manager of the clinic. In your letter:
* explain why you visited the clinic
* describe the problems you experienced
* say what you would like the manager to do
6 June 2025, The maps below show the Happy Valley Shopping Center in 1982 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In some countries, young people have become richer, healthier, and live longer, but they are less happy. What are the causes? What can be done to address this situation?
The chart below show the results of a survey about what people of different age groups say makes them most happy
One of your friends invited you for a meal with his/her family in their home. You enjoyed the meal and had been happy to be introduced to his/her family.
Write a letter to your friend. In your letter, .thank your friend and say that you enjoyed the meal
• say what else you liked about this visit
• ask your friend to meet you someday at a restaurant
In some countries young people are not only richer, but also safer and healthier than ever before. However, they are often less happy. What do you think are the reasons for this and what can be done to help?
Getting an occupation that in lines with your passion may be enjoyable. It is because you have a bigger chance to apply your mastery into practice. And there are many people out there who don’t have the same experience as yours in this case. A few people are trying to look for the job, some are waiting to be called for interviewed and others are waiting to get hired.
You may also feel lucky since you were getting hired without making a big effort to get selected. You feel that you are a perfect-fit worker that the companies need. And It makes you even happier as you have been dreaming of working in that company for a long.
At first, all things seem to run smoothly without defect. And you think it was a good starting point to show your best performance while working. Your expectation about being free to express yourself is becoming a priority to support your position. You believed that always makes you optimistic at the probation time.
But, high expectation about those things has ruined your career. You are getting inferior because you are not able to express your ideas, strategy, and implementation in your way. At this time, you are feeling the boundaries are so bold and holding yourself back from things you capable of doing. As you are not a strict person who always depends on a formula to do something, sometimes you feel difficult to follow the standard.
I think that as workers, we all need more authority in doing the job. I feel that the workers will have the potential to flourish when they can do things on their version. Some people think this is not the right way to do. It seems like ourself are arrogant and don’t need to listen to senior advice. But, that’s not a point I want to emphasize here.
Foremost, autonomy makes your working performance better than when you don’t have it at all. It is because by having such freedom to express the idea, the workers will much confident and optimistic. It also hinders job stress that may make them feel working under pressure. The point here is how making yourself happy while doing your job.
Frankly, Nothing will gonna stop your effort to reach the goals as long as you are getting job autonomy in doing whatever you do.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meetings said that they loked the hotel, but they were unhappy about the food that was served for lunch.
write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You recently visited a restaurant to celebrate a special occasion, but you were unhappy with the meal and service you received. Write a letter to the restaurant manager. In your letter:**
- **Describe the occasion and why you chose the restaurant.**
- **Explain the issues you encountered with the meal and the service.**
- **Suggest what you would like the manager to do to address the problem.**
You recently organized all-day meetings for your company, which took place in a local hotel. In their feedback, participants at the meeting
said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to manager of the hotel. IN your letter
- Say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
• Say what the participant liked about the hotel.
• Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
You recently discovered that there are plans to build a new airport in your area and you are not happy with it. Write a letter to the local authority. In your letter,– Say how you found out about the plans– Explain what problems your neighborhood will face – Suggest some possible solutions to those problem
Although modern life style has brought with it improvements in people's standard of living, people are not generally happy with their lives. Do you agree or disagree?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
Although modern life has brought with it improvements in people's standard of living, people are not generally happy with their lives. Do you agree or disagree?
The chart below shows the results of two surveys, carried out at the beginning and end of the year, asking a restaurant's unhappy customers why they were dissatisfied with their experience.
Some believe that people are fully responsible for their happiness and they can be happy if they want. Others, however, feel that happiness depends on other factors in their life than just their wishes. Discuss both these views and give your own opinion.
Your internet connection has recently been slow and unreliable.Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home -Request a reduction in your bill
You will be celebrating your son's 6 th birthday next week. you want to invite one of your colleagues to attend the birthday party.Write an invitation letter to this colleague.In your letter , invite your colleague to your son's birthday party,give details of the party and it's date and time , say how happy you and your family would be to have him/ her at the party.
Many parents are unhappy with the amount of violence in video games, television programmes, and other leisure activities for children. How harmful, in your opinion, could this be to children? What could be done to solve this problem? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently had a meal in a restaurant, but you were not happy with the service that you received.
Write a letter to the manager of the restaurant. In your letter
* tell him/her why you had chosen this restaurant for your meal
* explain why you were not happy with the service you received.
* say what you would like the manager to do about this.
2.You recently discovered that there are plans to build a new airport in your area and you are not happy with it. Write a letter to the local authority. In your letter,
o Say how you found out about the plans
o Explain what problems your neighbourhood will face
o Suggest some possible solutions to those problems.
Some people think money is one of the most essential factors in promoting hapinness. Do you think people can be happy without much money? What other factors contribute towards happiness?
Some people are happy to spend their whole lives in the same area. Other people prefer to live in many different areas. Discuss both views and give your opinion
Some people think that money is one of the most essential factors in promoting hapiness. Do you think people can be happy without much money? What other factors contribute towards hapiness?
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
Some people are happy to spend their whole life living in the same area. Others prefer to live in many different places in their lifetime. Discuss both views and give your opinion.
While on a business trip in another city, you met an old friend who lives there. You are going on another business trip to this city soon and would like to see him/her again. Write a letter to your friend.
In your letter
•tell him/her about your trip;
•say why you were happy to see him/her;
•suggest an arrangement for you to meet.
You recently organised an all-day meeting for your company, which took place in a hotel. In their feedback, participants at the meeting said they liked the hotel,but they did not enjoy the food.
Write a letter to the manager to explain
what the participants liked about the hotel
explain why they were unhappy with the food
suggest improvements the manager can make to prevent this from happening again
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
* Say what the participant liked about the hotel.
* Explain why they were unhappy about the hotel.
* Suggest what the manager should do to improve the food in futures.
Most people agree that money cannot buy happiness. Do you think people can be happy without money? What other factors contribute toward happiness?