You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
You ordered a mobile phone online. When it arrived, it was the wrong model.
Write a letter to the company. In your letter:
Describe the order you placed
Explain what was wrong with the product
State what you would like the company to do
Some people believe that police force carries guns, this encourage higher level of violence in that society. To what extend do yo agree or disagree?
The table show the results of surveys in a European country, carried out in three different years. Percentage of respondents expressing interest in certain sports .
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangement. In your letter say,
- when you will be arriving and leaving
- what type of rooms you would like and ask how much the weekend will cost
- inquire about activities and places of interest near the hotel
Write at least 150 words.
The chart below shows the results of two surveys carried out thirty years apart on how young people in a town travel to school.
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
ou should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The charts below show the results of a survey on happiness rating for married and unmarried people in the US, and the effect of children rating on the overall ratings of married couples.
such as their hobbies, and interests, and whether they are married or single. Some people say that this information may be relevant or useful. Others disagree. Discuss both views and give your opinion.
The graph below gives information about international tourist arrivals in different parts of the world. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The graph below gives information about international tourist arrival in different parts of the world. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
In many countries, woman no longer feel the need to get married. Some people believe that this is because woman are able to earn their own income and therefore do not require the financial security that marriage can bring. To what extent do you agree?
You should spend about 40 mins. Cohabitation is believed to bring huge advantages for young people since it enables them to fully understand each other before deciding to get married. Do you agree or disagree with this opinion?
The two maps illustrate the major changes in a harbour from 2000 to the present time. Overall, the port has undergone a significant development marked by the introduction of numerous amenities and the renovation of others. In 2000, the harbour was joinable from 2 entrances starting from the main road, which is located alongside the western edge of the map. However, another entrance has been settled in the recent plan. Indeed, a new entry was exclusively devoted to a large car park as well as additional toilets and showers. Furthermore, the marina and its private yachts have taken a larger area in front of the new toilets whilst the fishing boats were permuted to the initial marina’s space in the 2000 port’s feature. Alongside the northern entry of the port, new docks and passenger ferries, located before arriving at the public beach, were erected. On the other southern side, new cafes and shops were constructed in addition to the replacement of the further eastern castle with a hotel. To summarize, the following harbour has been developed with the introduction of a fresh infrastructure and the renovation of the ancient ones.
It is argued that getting married before finishing school or getting a job is not a good choice. To what extent do you agree or disagree?
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
In many countries woman no longer feel the need to get married. Some people believe that this is because women are able to earn their own income and therefore do not require financial security that marriage can bring. To what extend do you agree?
ln the last century when a human astronaout first arrived on the Moon he said: "lt is a big step for mankind". But some people think it makes liltle difference to our daily life. To what extent do you agree or disagree?
in some culture the parents arrange marriage for their children but in others people choose their own marriage partner. What are the advantages and disadvantages of each system?
You recently purchased a new laptop online, but when it arrived, it was damaged. Write a letter of complaint to the company and.
Explain why you are writing
Describe the problem with the laptop
State what you would like the company to do about it
You and your family are planning to spend a weekend at a seaside hotel . Write a letter to the hotel making the arrangement. Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost. Also enquire about activities and places of interest near the hotel .
Several times the employers ask the applicants applying for a job for some personal information like, their hobbies,interests and whether they are married or not. Some people feel it's necessary to ask such questions, whereas the others do not agree. In my opinion, It's a debatable issue.
In some countries, marriages are arranged by the parents but in other cases, people choose their own marriage partners. Discuss both systems and state which you think is better.
In marriages today, some argue that it is the responsibility of both spouses to earn a living for the family. To what extent do you agree or disagree?
The graph below gives information about international tourist arrivals in five countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The maps compare an Island before and after the developments carried out for tourism targets.
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Nowadyas, many medical research projects are funded by private companies. In your opinion, do you think that research should be carried by private companies, individuals or governent? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Trial marriage is becoming more and more popular among college students. Many people believe this trend has a negative impact on student’s live. Do you agree or disagree?
Some people think that if a police force carries guns, this violence in society will encourage a higher level o?To what extent do you agree or disagre
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
Last Friday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plate. Write a letter to the airline. In your letter:
•Where and when you lost your bag
•What your bag looks like
•What its content were
The chart below shows the results of a survey that sampled a cross section of travelers at a major metropolitan airport about the purpose of their trip. The survey was carried out during four different months in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In the last century when a human astronaut first arrived on the Moon he said: “It is a big step for mankind”. But some people think it makes little difference to our daily life. To what extent do you agree or disagree?
Nowadays it is common for people to get married in their thirties rather than when they are younger. Do you agree or disagree that this trend will benefit society?
Marriage is seen as an important part of life. What are the advantages and disadvantages of marrying a person at a young age? Explain.
The chart below shows the number of passengers arriving at a train station per hour across a day, and also the average price of their tickets.
The chart gives detailed information about the percentages of people getting married across different age groups in the years 1996 and 2008.
Some people think that being able to communicate online is breaking geographical barriers and enabling people, who would never have the chance to meet, communicate onlcine. What are the advantages of international communications? Are there any disadvantages too?
You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
The most important decision is that young people have to follow is what carrier to choose. Do you agree or disagree?
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Some people think that girls should take husband’s name after marriage while others feel that they should not follow this age old tradition. What is your opinion?
You are travelling next month to stay with a family you do not know as part of a language training course. Write a letter to the family to introduce yourself. In your letter, Say when and how you will be arriving, Tell the family a little about yourself -Ask about the type of food that the family eats.
There have been several comp,laints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be
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There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You do NOT need to write any addresses.
In the last century when a human astronaut first arrived on the Moon he said: "It is a big step for mankind". But some people think it makes little difference to our daily life. To what extent do you agree or disagree?
You are getting married. Write a letter to your English speaking friend to him/her to the wedding. In your letter- describe who you are going to marry, tell what will happen on the wedding day (schedule) and explain why it is important him/her to be at the wedding