You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
The chart below shows the number of passengers arriving at a train station per hour across a day, and also the average price (in US Dollars) of their tickets. Write a report summarising the information. Select and describe the main features, and make comparisons where relevant
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance. Write a report for a university
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
-Give details of the situation
-Describe the documents
-Say what action you want tobe taken.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are going to visit New Zealand for ana 'English and Homestay' program. You have just received details of your homestay host family.
Write your first letter to the family. In your letter
• introduce yourself
• ask the family some questions to get information that is important to you
• tell the family about your arrival date and time
In many countries, people are choosing to get married later in life. What are the advantages and disadvantages of this and give your opinion?
In some countries, marriages are arranged by the parents, but in other cases, people choose their own marriage partner. Discuss and give your own opinion.
Some people think that being able to communicate with others online is breaking down geographical barriers and enabling people, who would normally never have the chance to meet, to communicate. What are the advantages of international communication online? Are there any disadvantages?
Nowadays, people get married and have children after age of 30. Is it a positive or negative development? Give your opinion and examples based on your experiences.
Employers sometimes ask people applying for jobs for personal information,such as theirhobbies and interests,and whether they are married or single.Some people say that thisinformation may be relevant and useful.Others disagree.Discuss both these views and give your own opinion.
You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel making the arrangements. Include the following:
– when you want to arrive and leave
– explain the type of rooms you would like and ask how much they will cost
– ask about activities and places of interest near the hotel
The graph below shows a number of tourists visiting a particular carribean island between 2010 and 2017
You should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You have recently attended a marriage ceremony in your country. You have an English-speaking friend who you want to describe your experience of attending this marriage ceremony.
Write a letter to this English-speaking friend. In your letter,
whose marriage ceremony it was
give details of this marriage ceremony
invite your friend to come and visit your country
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………………..,
such as their hobbies, and interests, and whether they are married or single. Some people say that this information may be relevant or useful. Others disagree. Discuss both views and give your opinion.
Nowadays, many medical research projects are funded by private companies. in your opinion, do you think that research should be carried by privare companies, individuals or government? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In the past, many people got married when they were very young, but today, many people do not get married until later. Why do you think they do this, and is it a good or a bad idea?
The bar charts show the amount of marriages and divorces in the USA from 1970 to 2000, and the percentage of the marital status of adult Americans in 1970 and 2000.
employers some times ask people applying for jobs for personal information, such as their hobbies and interests, and whether they are married or single. some people say that this information may be relevent and useful. others disagree. discuss about these views and give your own opinion.
ou are going to study at a college in another country. You need to find a place you will live. Write a letter to the college's accommodation officer. In your letter, give details of your course and your arrival date, describe the kind of accommodation you need and say what you like the accommodation officer to do
Employers sometimes ask people applying for jobs for personal information, such as their hobbies and interest and whether they are marries od single. Some people say that this information may be relevant and useful. Other disagree. Discuss both these views and give your own opinion.
You are going on a short course to a training college abroad. It is a college that you have not been to before
write a letter to the accommodation officer. in your letter
- give details of your course and arrival/ departure date
- explain your accommodation needs
- ask for information about getting to from the college
The maps below show the centre of a small town called Islip as it is now, and plans for its development. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Islip town centre now Countryside Shops Main road Shops Housing E Park School Housing Islip town centre: planned development W E Dual-» carriageway Bus Shopping Car station centre park Pedestrians only Shops Housing New housing New housing Park School Housing
Ther is an incresing trend around the world of married couples deciding not to have a children.Discuss the advantages and dis advantages for couples who decide to do this
Nowadays it is common for people to get married in their thirties rather than when they are younger. Do you agree or disagree that this trend will benefit society?
Employers sometimes ask people applying for jobs for personal information , such as their hobbies and interests , and whether they are married or single. Some people say that this information may be relevant and useful . Others disagree Discuss both views and give your own opnion
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance. Write a report for a university lecturer describing the information shown below.
Employers sometimes ask people applying for jobs for personal information , such as their hobbies and interests , and whether they are married or single. Some people say that this information may be relevant and useful . Others disagree Discuss both views and give your own opnions
Sometimes ask people applying for jobs for personal information, such as their hobbies and interests, and whether they are married or single. Some people say that this information may be relevant and useful. Others disagree. Discuss both these views and give your own opinion.
For many people, profession is the lifelong commitment. They start their carrier in one profession and stick to it through their life. For some others, there is no need to stick to one carrier or one profession. They even pursue multiple carriers at once. Discuss both views and give your opinion
You ordered a mobile phone online. When it arrived, it was the wrong model.
Write a letter to the company. In your letter:
Describe the order you placed
Explain what was wrong with the product
State what you would like the company to do
Although you are meant to present your thesis project in one month, your sister is getting married in Spain at the same time. You would like to change the date of your presentation.
Write a letter to your professor. In your letter:
-Explain the situation
-Remind the professor of your academic achievements to date
-Ask for a different date to present your thesis
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Professor Simons,
In many countries, women no longer feel the need to get married. Some people believe that this is because women are abale to earn their own income and therefore do not require the financial security that marriage can bring. To what extent do you agree or disagree.
You are getting married later this year. You want to invite your friend to the wedding. Write a letter to this friend. In your letter
- tell your friend that you are getting married
- tell them when and where the wedding will take place
-- ask them to help you prepare for the wedding in some way
Employees sometime ask people applying for jobs for personal information such as their hobbies and interest and whether they are married or single.Some people say that this information may be relevant and useful while other disagree.To what extent do you agree.
In some countries, young people at the age of 18 are considered adults and can drive a car, vote and get married, while other countries don't allow it. What age do you think is the best to be considered an adult?
Some people think that tests of drugs on animals should be carried out as this would improve public health. Do you agree or disagree?
You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
today ,most of people get married and give birth in their thirties rather than when they are younger.is it a positive or negtaive development in your opinion?to what extent do you support the devlopment?
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel making the arrangements. Let them know
• when you will be arriving and leaving,
• what type of rooms you would like
• and ask them how much the weekend will cost
• also enquire about activities and places of interest near the hotel.
You should write at least 150 words.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
• Suggest how the reception area could be improved
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
You will go to a foreign country to stay there for one year, and you need a place to live in. You have decided to write to an agency for accommodation.
Write a letter to the agency to get information about accommodation.
why you are going to this country
what kind of accommodation you want
when you will arrive
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area will improved.
Write a letter to your manager. In your letter
•describe the complaint that have been made
•say why the reception area is important
•suggest how the reception area could be improved
Cohabitation is believed to bring huge advantages for young people since it enables them to fully understand each other before deciding to get married. Do you agree or disagree with this opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The graph below gives information about international tourist arrival in different parts of the world. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
More companies have open working areas without walls or barriers in their desks. Do the disadvantages of open-plan offices outweigh the advantages ?