ou travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
•Explain why the company should pay for a new suitcase
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should clo to improve the food in future
You recently did a short cookery course.The cookery school has asked for you feedback on this course.Write a letter to the course direktor ay the cookery school.
The chart below shows the percentage change in the share of international students among university graduates in different Canadian provinces between 2001 and 2006.
The percentage of overweight children in western society has increased by almost 20% in the last ten years. Discuss the causes and effects of this disturbing trend.
You have just rented an unfurnished flat and a friend has told you that the opportunity to shop in the shopping center has cheap second-hand furniture.
Write to the shop owner describing what you need and asking whether they have these items and what they cost
The charts display the pecentage of the area and the current population of the seven continents of the earth.
Many species of animals all around the world are on the verge of extinction. Some say that countries and individuals should protect these animals from dying out, while others say that we should concentrate more on the problems of human beings. Discuss both viewpoints and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
Q: The line graph below shows the percentage of spending in a European country from 1960 to 2000. Summarise the information by selecting and reporting the main features, and make comparison where relevant
(Sample answer): The chart below shows the percentage of households in owned and rented accommodation in England and Wales between 1918 and 2011. Summarise the information by selecting and reporting the main features and make comparison where relevant.
You should spend about 20 minutes on this task.
You recently had a negative experience at a local restaurant. Write a letter to the owner of the restaurant. In your letter,
•describe what made your experience negative
•describe what would have made the experience better
•ask him for an apology and a refund Write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
The plans below show the layout of a university´s centre now, and how it will look after redevelopment. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
The bar chart below shows the percentage of share of total world production by Asia, Europe and other parts of the world from the years 1840 to 2000.
ests and examinations are a central feature of school system in many countries. Do you think the educational benefits of testing outweigh any disadvantage?
The chart below shows the value of one country's export in various cayegories during 2015 and 2016. The table shows the percentage changes in each category of exports in 2016 compared with 2015.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
Some cities have vehicle free days where private cars, trucks, and motorcycles are banned in city centers. Only bus, bicycle, and taxis are permitted in the city center. Do you think the benefits outweigh the disadvantages?
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success
Write a letter to the manager of the sports centre In your letter
●describe what the problem with the changing rooms is
●say what happened the last times you complained
●explain what you want the manager to do
Wild animals have no place in 21th century, so protecting them is the waste of resources. To what extent do you agree or disagree?
The percentage of overweight children in western society has increased by almost 20 % in the last 10 years. Discuss the causes and effects.
It has recently been announced that a new movie theater may be built in your neighborhood. Do you support or oppose this plan? Why?
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Brendan,
The chart below shows the changes that took place in three different areas of crime in Newport city center from 2003-2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The line graph below shows the percentage of people in Africa subscribing to mobile and fixed-line phones from 1994 to 2004.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
The graph illustrates the percentages of population aged over 65 in the USA, Japan and Sweden from 1940 to 2040.
When a new town is planned, it is more important to develop public parks and sports facilities than shopping centers for people to spend their free time in. To what extent do you agree or disagree?
Recent advances in air travel have focused only on those sitting in Þrst class and have left other passengers with no beneÞts. To what extent do you agree or disagree?
You recently visited a local museum and had a mixed experience. Write a letter to the manager of the museum. In your letter:
describe your visit to the museum
explain what you liked and what you didn’t like
suggest some improvements to help enhance the visitor experience
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The graphs below show the percentage of graduates that got full-time jobs after graduating from a university in Australia, and the average salary of both these types of graduates, from 2004 to 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
These pie charts show how the rates of energy capacity in gigawatts (GW) change in 2015 and 2040. It clear from the graph that the energy capacity increased about 5 GW from 6.688GW to 11.678GW in 2015 and 2040. According to what is shown, fossil fuels was highest ratio in both this two years with a 64 percentage in 2015 and it decreased to 44% in 2040. Also, the other renewable energy was fall almost 2% from 2015 until 2024. While the solar energy was lowest energy in 2015 it jump from 2 percentage to 18 percentage in 2040. Moreover, the wind energy go up sharply from 5% in 2015 to 12% in 2024. However, almost 1% was drop from this two year in nuclear energy, with a 6 percentage in 2015 to 5 percentage in 2040. To sum up, we could say that the fossil fuels followed by other renewable were the highest in this period.
The graphs above give information about computer ownership as a percentage of the population between 2002 and 2010, and by level of education for the years 2002 and 2010. Summaries the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed in a hotel in a large city. The weather was very unusual for tI time of year and the heating/cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter
give details of what was wrong
explain what you had to do to overcome the problem at the time say what action you would like the manager to take
The maps below show the Happy Valley Shopping Center in 1982 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the percentage of adults who received qualifications from a range of education providers in three years. The chart below shows the percentage of adults who received qualifications from a range of education providers in three years.
the charts below give information about the number of train passengers and the percentage of trains running on time from 2000 to 2009 in Japan. Summarize the information by selecting and reporting the main features, and make comparisons where relevant
The charts show information about percentage of men and women aged 60-64 who were employed in four countries in 1970-2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the changes that took place in three different areas of crime in New Port city center from 2003 to 2012.
The graph below gives information about the percentage of the population in four countries living in cities from 1970 to 2020, with predictions for 2030 and 2040.
you have recently missed a project deadline which resulted in your company lossing an important client.
write a letter to your senior director.
in your letter
apologise for what happened
explain why you missed the dead line
tell him her how will you avoid in future.
The chart above shows the percentage of people consuming five servings of fruit and vegetables divided by three categories of men, women and children in the UK between 2001 and 2008.
The percentage of overweight children in Western society has increased by almost 20% in the last ten years.
Discuss causes and effects of this disturbing trends. Give your solution for the causes.
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
•Give details of the delivery
•Describe what was damaged
•Say what you would like the manager to do
you recently organised an all day meeting for your company, which look place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhppy about the food that was served for lunch. write a letter to the manger of the hotel.
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department. In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternativear
Gone are the days when children dreamed of becoming doctors and nurses –
today’s children want to become YouTubers or vloggers. According to a survey
of 1,000 children aged six to 17, more than three quarters of them say they’d
consider a career in online videos. (Adapted from
https://www.dailymail.co.uk/news/article-4532266/75-cent-children-want-
YouTubers-vloggers.html)
It is dangerous for kids to aspire to become a YouTube sensation.
To what extent do you agree or disagree?
the percentage of Australian men and women in three age groups who were employed in 1984, 2001 and 2014. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The first chart below shows the percentages of women and men in a country involved in some kinds of home tasks (cooking, cleaning, pet caring and repairing the house. The second chart shows the amount of time each gender spent on each task per day. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do