You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
Manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods or customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Task - II Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
Nowadays, more people are migrating to other counties than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
Visitors from other countries should imitate local customs and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the the two views and give your opinion.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
Some people believe that visitors to other countries should follow local customs and behaviur. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
Whether or not the newcomers should keep their own customs or follow the customs of the new country.Discuss both views and give your opinions
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behaviour. Do you agree or disagree?
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
Some people believe that visitors to other countries should follow local customs and behaviour. Other disagree and think that the host country should welcome culture differences. Discuss both these views and give your own opinion.
People nowadays work hard to buy more things. This has made our lives generally more comfortable but traditional values & customs have been lost & this is a pity. To what extend do you agree.
When people travel into a different culture, they should adapt to the local customs and practices. Do you agree or disagree?
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend? Write at least250 words.
People should follow the customs and traditions when people start to live in a new. To what extent do you agree or disagree?
Today's food travels thousands of miles before it reaches customers. Why is this? is this a positive or negative trend?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goids with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people think that visitors should follow local custom and behaviour. Others disagree and believe that the host country should welcome cultural differences Discuss both view and give opinion
Companies pay salespeople according to how much they sell to customers. Do the advantages outweigh the disadvantages both to salespeople and customers?
the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
Some people think that when a person travels into a different culturethey should adapt to the local practices and customs. To what extent do you agree?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good s. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
In recent years,many small local shops have closed because customers travel to large shopping centersor malls to do their shopping. Is this a positive or a negative develpoment?
Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging Discuss both views and give your opinion
Some people feel that manufacturers and supermarkets have the ability to reduce the amount of packaging of goods.Other argue that customer should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
People should follow the customs and traditions when people start to live in a new country. To what extent do you agree or disagree?
Some people think that when a person travels into a different cultures they should adopt to the local practices and customs. To what extent do u agree?
some people believe that visitors to other countries should follow local customs and behaviour. others disagree and think that the host contry should welcome cultural differences. discuss both these views and give your own opinion.
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010
People who go to live in other countries should follows the custom and tradition of the new country. To what extent do you agree or disagree?
Some people believe that visitors to other countries should follow their customs and behaviour. Cthers disagree and think that the host country should welcome cultural differences. Discuss buth these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or expcricnce.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packagingof goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In recent years, many small scale local shops have closed because customers travel to large shopping centers or malls to to shopping. Is it a positive or negative development?
In recent years, many small local shops have closed because customers travel to large shopping center or mall to do their shopping. Is this a positive or a negative development?
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree?
People who go to live in other countries, should follow the customs and traditional of the new country. To what extent do you agree or disagree?
Some people believe that visitors to other countries should follow local customes and behaviour. Others think that the host country should welcome cultural differences. Duscuss both views and give your opinion.
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
In many countries, traditional customs are being lost Why would this happen? What do you think school and parent should do to keep these custom alive?