Some people think visitors to other countries should imitate local customs and behaviour. Some pople disagree, they think the host country should welcome cultural differenecs. Discuss the two views and give your opinion.
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Nowadays, more people are migrating to other counties than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goids with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do their shopping. Is this a positive or a negative developnment?
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
In many countries traditional customs are being lost. Why do you think this is? What can parents and schools do to keep traditional customs alive?
You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this.
Write a letter to the manager. In your letter
Explain who you are
Describe your complaint
Say what you think should be done about it.
There are different customs in different countries related to how people eat, dress, and so on. Some think that people visiting a country should behave according to customs of the country they visit. To what extent do you agree or disagree?
Some people think that when a person travel into different culture they should adapt to the local culture and custom. To what extent do you agree and disagree?
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:
- Describe the item you bought
- Outline what the problem is
- Explain why you want a refund
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
The line graph shows the number of customers in four restaurants between 1990 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Many customs and traditional ways of behavior are no longer relevant to modern life and not worth keeping. To what extent do you agree or disagree ?
Recently, the retail company you work for has been losing customers to a competitor. The company is setting up a scheme to encourage customers to stay with the company. Your boss has asked you to write a letter to the customers on your database outlining this customer loyalty scheme.
Write the letter to your customers:
•describing the benefits for customers of the loyalty scheme
•explaining what customers must do to join the scheme
•giving details of a special promotion to launch the scheme
•reminding customers of the quality of your goods.
Some people think visitors to others countries should initiate local customers and behaviors. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
If a product is good and meet customer needs,then people will buy it. So advertising it is unneccessary. To what extend do you agree or disagree?
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
•Describe the item you bought
•Outline what the problem is
•Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that visitors to other countries should follow local customs and behaviour. Other disagree and think that the host country should welcome culture differences. Discuss both these views and give your own opinion.
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opionion.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
In recent years, many small scale local shops have closed because customers travel to large shopping centers or malls to to shopping. Is it a positive or negative development?
Visitors from other countries should imitate local customs and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the the two views and give your opinion.
Some people feel that manufacturers and supermarkets are responsible for reducing the packaging of goods. At the same time, others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?
You should spend about **40 minutes** on this task.
Write about the following topic.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write **at least 250 words.**
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society inter adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behaviour. Do you agree or disagree?
Some people believe that Vietnamese visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant example from your own knowledge or experience.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local custom and codes of behavior. Do you agree or disagree ?
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
Writing Task 1
You bought milk in a shop and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce.
Write a letter to the company ,In your letter.
Introduce yourself
Explain the situation.
Explain what you want the company to do.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your letter