You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
Some people think that visitors should follow local custom and behaviour. Others disagree and believe that the host country should welcome cultural differences Discuss both view and give opinion
Some people believe that traditional customs and cultural practices should be preserved, while others argue that modernization has made them outdated and unnecessary. To what extent do you agree or disagree?
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010
People visiting other countries should adapt to the customs and behaviours expected there. They should not expect the host country to welcome different customs and behaviours. To what extent do you agree or disagree?
The chart shows information about the number of customers at three different restaurants during a five-day period. Summaries the information by selecting and reporting the key features and make comparisons where relevant.
In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping. Is it a positive or a negative development?
The chart below shows the average money spent per customer on various types of equipmet in a Canadian sports store.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
When people travel into a different culture, they should adapt to the local customs and practices. Do you agree or disagree?
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
Some old customs and traditions are not useful presently, so should be given up. To what extent do you agree or disagree?
In recent years, many small local shops have closed because customers travel to large shopping centres or mall to do their shopping. Is this a positive or negative development?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company: Dear Sir or Madam,
some people believe that visitors to other countries should follow local customs and behaviour. others disagree and think that the host contry should welcome cultural differences. discuss both these views and give your own opinion.
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
Today, people have become accustomed to living in “throwaway” society which means that they use things for a short time and then throw away. What are the causes of this? What problems may this lead to?
When people move to another country, some of them decide to follow the customs of the new country. Others prefer to keep their own customs. Compare these two choices. Which one do you prefer? Support your answer with specific details.
Companies pay salespeople according to how much they sell to customers. Do the advantages outweigh the disadvantages both to salespeople and customers?
You bought a TV a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you haven't yet received any help.
Write a letter to company and in your letter:
•introduceyourself
•explain the problem
•and state what action you would like from company
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?
Today’s food travels thousands of miles before it reaches customers. Why is this? Is this a positive or negative trend? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Sample band 8:
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development?
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
Some people believe that visitors to other countries should follow local customs. Discuss both view and give your own opinio
Today’s food travel thousands of miles before it reaches the customer. Some people say that it would be better for the economy and environment if people ate food produced from local farmers. Would the advantages of this idea outweigh the disadvantages?
Some people prefer to spend their holidays in resorts where everything is organized for them and they take little interest in the country they are visiting. Others prefer to travel around the country and to see how the people live, to get to know their customs and traditions and cuisine. What do you think is best for both the tourists and local community?
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
People, who go to live in other countries should follow the customs and tradition of the new country, to what extent to do you agree or disagree?
In recent years many local shops have closed because customers travel to large shopping centres to do their shopping. Is it a positive or negative development?
In recent years, many local shops have closed because customers travel to big shopping malls or centers to do their shopping. is this a positive or a negative development
ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company.
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
What is your opinion of the custom of tipping? What are the positives and negatives? If you are in a foreign country where tipping is customary, do you believe you should tip, even if it is not customary in your home country?
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
You bought a new phone a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the store and in your letter.
•introduce yourself
•explain this problem
•and state what action you would like from store.
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.