Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinion.
in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?
In recent years, many small local shops have closed because customers travel to large shopping centres or smalls to do their shopping. Is this a positive or negative development?
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
Some people think that when a person travels into a different culturethey should adapt to the local practices and customs. To what extent do you agree?
the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differeces. Discuss both these views and give your own opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Sample band 8:
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and giveyour opinion
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
line graph shows customors
People should follow the custom and tradition when people start to live in a new country. To what extent do you agree or disagree.
You should spend about **40 minutes** on this task.
Write about the following topic.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write **at least 250 words.**
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society inter adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behaviour. Do you agree or disagree?
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both and opine.
Write a letter informing the e-commerce online store customer desk about a damaged product you received
Some people prefer to spend their holidays in resorts where everything is organized for them and they take little interest in the country they are visiting. Others prefer to travel around the country and to see how the people live, to get to know their customs and traditions and cuisine. Write an essay on which type of foreign travel you think is best for both the tourist and the local community.
Some people believe that companies should be allowed to collect data about customers freely, while others believe this practice should be restricted. Discuss both sides of this issue.
Some people believe that visitors to other countries should follow local customs and behaviour. Other disagree and think that the host country should welcome culture differences. Discuss both these views and give your own opinion.
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
You bought a TV a week ago but when you got home you discovered it ddi not work properly. You called customer servise to report the problem but you have not yet received any help.
Write a letter to thr company and in you letter:
■ introdunce yourself
■ explain the problem
■ and state what action you
would likefrom teh company
The table below gives information on customer spending on different items in five different countries in 2002.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
Some people think that when a person travel into different culture they should adapt to the local culture and custom. To what extent do you agree and disagree?
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
Food travels thousands of miles from producers to customers. Some people think that it would be better for the environment and economy if people only ate the local food produced by farmers. Advantages and disadvantages.
Some think that students must travel to another country in order to learn its languages and customs. To what extent do you agree or disagree?
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
Some people feel tha manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging.Discuss bothe views and give your opinions.
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of psckacking of goods others augur that customer should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Task - II Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company.
Some people think visitors to other countries should imitate local customs and behaviour. Some pople disagree, they think the host country should welcome cultural differenecs. Discuss the two views and give your opinion.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
In many countries, traditions and customs are disappearing. What are the reasons? What should schools and parents do to keeping our traditions alive?