At some companies, the IT department saves a copy of all staff e-mails and monitored all web sites visited on the internet. Do you agreeor disagree that companies should be permitted to do this? Provide reasons or examples to support your opinion.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
You have recently moved into a company accommodation and you are facing some issues at the place. Write a letter to your HR department. In the letter, mention:
• A brief description of your accommodation.
• What problems are you facing?
• What do you expect the company to do about it?
The chart below shows figures for attendances at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017. Summarise it.
You have been working as a Manager in a private company for the last two years with no salary raise. Write a letter to your manager to request a pay equity in your salary as compared to other managers in your department. In your letter, explain why you are writing why you think you deserve a salary raise say what you want your manager to do for you
After working in your department for over 3 years, you feel the need to switch your department.Write a letter to your boss requesting a change in the department.
In the letter mention:
Why do you want to switch departments?
Which department would you prefer?
Why do you think you are a good fit in that department?
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
There was an advert inviting applications for a certain job in the local
newspaper. Write to Human Resource Department. In your letter,
describe the job you are applying for and your relevant work experience.
In your letter
• say about the job position you are applying for
• describe your experience
• describe how your current job and the one you are applying for is a
good match
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
The English Department has decided to hold a speech contest in late December, but your classmates find that it is too near the final examination.
Write to the Dean of the department. In your letter:
- Introduce yourself,
- Explain the problem,
- Suggest a change of the time.
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
The table below gives information about students studying in six departments in an Australian university in 2011.
You are not happy with the course you are doing at college and would like to change to a different course.
Write a letter to the Head of Department to change your course. In your letter, explain:
what course you are doing now
why you are not satisfied with that course
what course you would like to change to
Write at least 150 words.
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
The maps below show changes to the ground floor plan of a university department in 1980 and 2010. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You are bored in your current job but you enjoy working for your company. You think you would be happier if you moved to a different department in the same company.
Write a letter to your employer. In the letter
ask to be moved to a position in another department
explain how you feel about your current position and your career
say why you think changing your job would be good for you and the company
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………………
You should spend about 20 minutes on this task.
‘We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’ How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned anyone to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a voluntary action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participating in maintaining the cleanliness of the globe.
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance. Write a report for a university lecturer describing the information shown below.
1.Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
ogive the details of your train trip
o describe the luggage you left on the train
o say what actions you want him/her to take.
General Training
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
You get 20 minutes to complete this task.
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned any one to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a volunteer action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participated in maintaining the cleanliness of the globe.
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
You paid a refundable deposit when you rented an appartment. You left the department in good condition but the landlord won’t return the deposit.
Write a letter to the landlord. In your letter:
-Explain why you are writing
-Ask for the return of your deposit
-Inform the landlord of possible legal action.
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
what the problem is
how this problem has affected you
what the college should do to fix this problem
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Preventative Measures According to the U.S. Department of Justice, compliance programs should contain preventative measures like monitoring and training to fend off corruption issues. To what extent do you think the faithful execution of preventative measures could limit corruption? Do you think corruption is something the business community could eliminate completely, or is it an inevitable phenomenon we must manage?
You recently attended a job interview, but you have not heard back from the company about whether you got the job or not.
Write a letter to the HR department. In your letter
• describe the position you were interviewed for
• explain why you think the interview was successful
• say why you need to know if you've got the job or not.
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance.
In your letter
introduce yourself
describe the training course and how it would benefit your work
explain why you need financial assistance.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
You should spend about 20 minutes on this task.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should write at least 150 words.
You do NOT need to write your own address.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance.
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarize the information by selecting and reporting the main features making comparisons where relevant.
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance.
In your letter
•introduce yourself
•describe the training course and how it would benefit your work
•explain why you need financial assistance.
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops.What are the advantages and disadvantages of shopping in larger shopping center rather than smaller, more traditional shops? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
The chart below shows figures for attendance at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company. How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
"You are planning to go on a business trip. Write an email to the Human Resources Department: Where are you going? What is the purpose of your trip? How long are you going to stay? What is your itinerary (the places you will visit)? Who will you meet? Why are you going? Try to write a minimum of 50 words."