You paid a refundable deposit when you rented an appartment. You left the department in good condition but the landlord won’t return the deposit.
Write a letter to the landlord. In your letter:
-Explain why you are writing
-Ask for the return of your deposit
- Inform the landlord of possible legal action.
1.Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
ogive the details of your train trip
o describe the luggage you left on the train
o say what actions you want him/her to take.
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
Write a letter to the department of education to provide financial assistance for a short training course that you want to do in some foreign countries
In your letter,you should tell:
•What course you want to take
•Why you want to take the course
•How financial assistance can help you
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
The table below gives information about students studying in six departments in an Australian university in 2009.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company. How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
Write a letter to the manager of the HR department of a company requesting information about the interview that you attended but still waiting for results.
In your letter,
•describe the position you applied for
• why you think the interview went well
• why you need the result of the interview
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance. Write a report for a university lecturer describing the information shown below.
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
The chart and table below give information about exercise and absenteeism in two departments of a major company, Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance. ▪️Introduce yourself ▪️Describe the training course and how it would benefit your work ▪️Explain why you need financial assistance.
Applying for a Job
You have decided to apply for a job as a Spanish instructor that was advertised in the April edition of the magazine Teaching Professional. This ad was posted by Mr John Sullivan, director of the Spanish department at The Language Institute of Great Britain in London, England. In your letter to Mr Sullivan:
explain why you are writing
describe your qualifications and experience
explain how they can contact you
You work in a busy but poorly organised office and you are keen to be promoted. Your employer needs to find a new supervisor for your department.
Write a letter to your employer. In the letter:
- ask to be considered for this job
- explain why you would be a suitable candidate
- outline the current problems and the changes you would like to make
You should write at least 150 words.
You do NOT need to write any addresses.
"You are planning to go on a business trip. Write an email to the Human Resources Department: Where are you going? What is the purpose of your trip? How long are you going to stay? What is your itinerary (the places you will visit)? Who will you meet? Why are you going? Try to write a minimum of 50 words."
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
The English Department has decided to hold a speech contest in late December, but your classmates find that it is too near the final examination.
Write to the Dean of the department. In your letter:
- Introduce yourself,
- Explain the problem,
- Suggest a change of the time.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to the store manager of the department store. In your letter,
● explain how you heard about the job.
● describe the kind of job you would like to have
● give details of your experience and qualifications
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance.
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
The chart below shows figures for attendances at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017. Summarise it.
‘We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’ How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
There was an advert inviting applications for a certain job in the local
newspaper. Write to Human Resource Department. In your letter,
describe the job you are applying for and your relevant work experience.
In your letter
• say about the job position you are applying for
• describe your experience
• describe how your current job and the one you are applying for is a
good match
You have recently moved into a company accommodation and you are facing some issues at the place. Write a letter to your HR department. In the letter, mention:
• A brief description of your accommodation.
• What problems are you facing?
• What do you expect the company to do about it?
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
• say what actions you want him/her to take.
You are bored in your current job but you enjoy working for your company. You think you would be happier if you moved to a different department in the same company.
Write a letter to your employer. In the letter
ask to be moved to a position in another department
explain how you feel about your current position and your career
say why you think changing your job would be good for you and the company
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
what the problem is
how this problem has affected you
what the college should do to fix this problem
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance. ▪️Introduce yourself ▪️Describe the training course and how it would benefit your work ▪️Explain why you need financial assist ance.
Due to low revenue in 6 months, your company is going to change its policy, especially the deduction of lunch allowance that makes you not happy. Write an email to the Human Resources Department: saying you do not agree with this change explaining why the employees deserve to receive former policy stating your suggestions how to help your company overcome the difficulty of finance Try to write a minimum of 50 words
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops. what are the advantages and disadvantages of shopping in larger shopping centers rather than smaller, more traditional shops?
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
The chart below shows figures for attendances at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
General Training
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
You get 20 minutes to complete this task.
You have recently left something in a train, write a letter to the manager of lost and found department and specify.
• When you lost it? – travelling from Banff to ----
• Describe the object you have left- Camera, canon, black
• Tell the manager what you want them to do with it- find it and send it back
A company offers a temporary job with no salary, but it helps you to gain some work experience. Write a letter to the manager of the company. In your letter, -introduce your previous work experience -tell the manager which department you want to work -describe what expectation you have from the job
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department.
In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternative
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops.What are the advantages and disadvantages of shopping in larger shopping center rather than smaller, more traditional shops? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
Dear Sir or Madam,
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
• what the problem is
• how this problem has affected you
• what the college should do to fix this problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear/ Madam
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department. In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternativear
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you
accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
We should introduce laws to me business and state services employee equal numbers of male and female workers in every department or area of the company how far do you support this idea
You are bothered by the amount of trash in your local park.Write a letter to the head of the city park department .In your letter: • Describe the problem with the trash • Explain why it is a problem • Say what you think the city should do.