You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company. Write a letter to your manager. In your letter
• say what you have learned in your present job
• suggest how the company would benefit from moving you to a different department
• explain why you do not wish to leave the company
Begin your letter as follows:
Dear _______________
An increasing number of larger shopping malls, areas and departmental stores are leading to the decline number of smaller corner shops. What are the advantages and disadvantages
You are organizing a seminar for your company. Write a letter to the
manager of another department inviting them to give a presentation at the
seminar.
In your letter,
• give details of the seminar
• invite them to give a presentation and say why you are inviting them
• say what the presentation should be about
You should write at least 150 words. You should spend about 20 minutes on
this task
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance. ▪️Introduce yourself ▪️Describe the training course and how it would benefit your work ▪️Explain why you need financial assist ance.
1.Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
ogive the details of your train trip
o describe the luggage you left on the train
o say what actions you want him/her to take.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
Write a letter to the department of education to provide financial assistance for a short training course that you want to do in some foreign countries
In your letter,you should tell:
•What course you want to take
•Why you want to take the course
•How financial assistance can help you
The chart below shows figures for attendances at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017. Summarise it.
The table below gives information about students studying in six departments in an Australian university in 2009.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should
You do NOT need to write your own address.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company. How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
You are bored in your current job but you enjoy working for your company. You think you would be happier if you moved to a different department in the same company.
Write a letter to your employer. In the letter
ask to be moved to a position in another department
explain how you feel about your current position and your career
say why you think changing your job would be good for you and the company
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………………
You should spend about 20 minutes on this task.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you
accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
The chart below shows figures for attendances at hospital emergency care departments in Northern Ireland by age group in December 2016 and 2017.
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
You have recently left something in a train, write a letter to the manager of lost and found department and specify.
• When you lost it? – travelling from Banff to ----
• Describe the object you have left- Camera, canon, black
• Tell the manager what you want them to do with it- find it and send it back
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance. Write a report for a university
The chart and table below give information about exercise and absenteeism in two departments of a major company, Summarise the information by selecting and reporting the main features and make comparisons where relevant.
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops.What are the advantages and disadvantages of shopping in larger shopping center rather than smaller, more traditional shops? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
A company offers a temporary job with no salary, but it helps you to gain some work experience. Write a letter to the manager of the company. In your letter, -introduce your previous work experience -tell the manager which department you want to work -describe what expectation you have from the job
yo have worked for c company for a short time during your college course. Write a letter to the head of the department expressing your gratitude . in your letter , your should:
thank the head of the department
expalin how this has helped you
say what your future palns are
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
The English Department has decided to hold a speech contest in late December, but your classmates find that it is too near the final examination.
Write to the Dean of the department. In your letter:
- Introduce yourself,
- Explain the problem,
- Suggest a change of the time.
The table below gives information about students studying in six departments in an Australian university in 2011.
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
You paid a refundable deposit when you rented an appartment. You left the department in good condition but the landlord won’t return the deposit.
Write a letter to the landlord. In your letter:
-Explain why you are writing
-Ask for the return of your deposit
-Inform the landlord of possible legal action.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualificatiqons
Due to low revenue in 6 months, your company is going to change its policy, especially the deduction of lunch allowance that makes you not happy. Write an email to the Human Resources Department: saying you do not agree with this change explaining why the employees deserve to receive former policy stating your suggestions how to help your company overcome the difficulty of finance Try to write a minimum of 50 words
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
You are planning to take 3 days’ leave. Write an email to the Human Resources Department: Saying why you want to leave How long your leave is What plans of work you have for your leave Who will support your work How you ensure the fulfillment of your plan when you come back to work Try to write a minimum of 50 words.
The table below provides data on average weekly study hours of university students by department.
Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
The chart below shows figures for attendance at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
You have recently travelled on a train and unfortunately left your luggage.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
Write at least 150 words.
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
You have recently left something in a train, write a letter to the manager of lost and found department and specify.
• When you lost it
• Describe the object you have left
• Tell the manager what you want them to do with it
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
The chart below shows figures for attendances at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department. In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternativear
'We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.' How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops. what are the advantages and disadvantages of shopping in larger shopping centers rather than smaller, more traditional shops?
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance.
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,