In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
General Training
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
You get 20 minutes to complete this task.
We should introduce laws to me business and state services employee equal numbers of male and female workers in every department or area of the company how far do you support this idea
The chart below shows figures for attendances at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
Write at least 150 words.
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
what the problem is
how this problem has affected you
what the college should do to fix this problem
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include:
* what delayed you
* how missing the flight effect you
* what you would like the airport to do about this issue
The chart below shows figures for attendance at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
The maps below show changes to the ground floor plan of a university department in 2000 and 2015.
Your department needs you to work overtime on the weekend (Saturday and Sunday) Write an email to the Department Manager: Explaining why you can not work overtime on the weekend Asking for working from home and how you are able to handle that Stating what tools you need for your working from home Try to write a minimum of 50 words.
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, about the service you received.
You applied for a job at a company but haven't received a response yet. Write a letter to the HR department to inquire about the status of your application.
Due to low revenue over the past 6 months, your company is going to change its policy, specifically the deduction of the lunch allowance, which makes you unhappy. Write an email to the Human Resources Department: Saying you do not agree with this change Explaining why the employees deserve to receive the former policy Stating your suggestions on how to help your company overcome the financial difficulties Try to write a minimum of 50 words.
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
You would like to apply for a full-time position at an international airport. Write to the human resource department and say.
-What job you are interested in
-Explain what you are currently doing
-Why do you think you are best candidate for the job
You have been working as a Manager in a private company for the last two years with no salary raise. Write a letter to your manager to request a pay equity in your salary as compared to other managers in your department. In your letter, explain why you are writing why you think you deserve a salary raise say what you want your manager to do for you
You are not happy with the course you are doing at college and would like to change to a different course.
Write a letter to the Head of Department to change your course. In your letter, explain:
what course you are doing now
why you are not satisfied with that course
what course you would like to change to
Write at least 150 words.
Preventative Measures According to the U.S. Department of Justice, compliance programs should contain preventative measures like monitoring and training to fend off corruption issues. To what extent do you think the faithful execution of preventative measures could limit corruption? Do you think corruption is something the business community could eliminate completely, or is it an inevitable phenomenon we must manage?
You recently attended a job interview, but you have not heard back from the company about whether you got the job or not.
Write a letter to the HR department. In your letter
• describe the position you were interviewed for
• explain why you think the interview was successful
• say why you need to know if you've got the job or not.
The table below gives information about students studying in six departments in an Australian university in 2011.
The chart summarises the number of nurses in different department in Sunnyside Hospital
At some companies, the IT department saves a copy of all staff e-mails and monitored all web sites visited on the internet. Do you agreeor disagree that companies should be permitted to do this? Provide reasons or examples to support your opinion.
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
Due to low revenue in 6 months, your company is going to change its policy, especially the deduction of lunch allowance that makes you not happy. Write an email to the Human Resources Department: saying you do not agree with this change explaining why the employees deserve to receive former policy stating your suggestions how to help your company overcome the difficulty of finance Try to write a minimum of 50 words
You would like to apply for a full-time position at an international airport. Write to the human resource department and say.
-What job you are interested in
-Explain what you are currently doing
- Why do you think you are best candidate for the job
have recently joined a well-reputed company. In your office, the cafeteria is not cleaned properly. The cutlery available is usually unclean and most of the food on sale is stale Write an email to the human resources department in about 150-200 words. Your email should do the following things: State what problem you face when you visit the cafeteria. Complain about the inability of the cafeteria staff to address the problem. Describe how you want the issue to be addressed.
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
Write a letter to the department of education to provide financial assistance for a short training course that you want to do in some foreign countries
In your letter,you should tell:
•What course you want to take
•Why you want to take the course
•How financial assistance can help you
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops. what are the advantages and disadvantages of shopping in larger shopping centers rather than smaller, more traditional shops?
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should
You do NOT need to write your own address.
You have recently moved into a company accommodation and you are facing some issues at the place. Write a letter to your HR department. In the letter, mention:
• A brief description of your accommodation.
• What problems are you facing?
• What do you expect the company to do about it?
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
The English Department has decided to hold a speech contest in late December, but your classmates find that it is too near the final examination.
Write to the Dean of the department. In your letter:
- Introduce yourself,
- Explain the problem,
- Suggest a change of the time.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to the store manager of the department store. In your letter,
● explain how you heard about the job.
● describe the kind of job you would like to have
● give details of your experience and qualifications
A company offers a temporary job with no salary, but it helps you to gain some work experience. Write a letter to the manager of the company. In your letter, -introduce your previous work experience -tell the manager which department you want to work -describe what expectation you have from the job
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
Dear Sir or Madam,
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
You work in a busy but poorly organised office and you are keen to be promoted. Your employer needs to find a new supervisor for your department.
Write a letter to your employer. In the letter:
- ask to be considered for this job
- explain why you would be a suitable candidate
- outline the current problems and the changes you would like to make
You should write at least 150 words.
You do NOT need to write any addresses.