You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
You are not happy with the course you are doing at college and would like to change to a different course.
Write a letter to the Head of Department to change your course. In your letter, explain:
what course you are doing now
why you are not satisfied with that course
what course you would like to change to
Write at least 150 words.
You would like to apply for a full-time position at an international airport. Write to the human resource department and say.
-What job you are interested in
-Explain what you are currently doing
-Why do you think you are best candidate for the job
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
The table below gives information about students studying in six departments in an Australian university in 2011.
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
Due to low revenue over the past 6 months, your company is going to change its policy, specifically the deduction of the lunch allowance, which makes you unhappy. Write an email to the Human Resources Department: Saying you do not agree with this change Explaining why the employees deserve to receive the former policy Stating your suggestions on how to help your company overcome the financial difficulties Try to write a minimum of 50 words.
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department. In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternativear
Write a letter to your colleague from another department asking him/her to give presentation at a conference. In your letter say :
1. What is the conference about
2. Why do you want him/her to give the presentation
3. What arrangements will you have to make
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company. Write a letter to your manager. In your letter
• say what you have learned in your present job
• suggest how the company would benefit from moving you to a different department
• explain why you do not wish to leave the company
Begin your letter as follows:
Dear _______________
You recently attended a job interview, but you have not heard back from the company about whether you got the job or not.
Write a letter to the HR department. In your letter
• describe the position you were interviewed for
• explain why you think the interview was successful
• say why you need to know if you've got the job or not.
A company offers a temporary job with no salary, but it helps you to gain some work experience. Write a letter to the manager of the company. In your letter, -introduce your previous work experience -tell the manager which department you want to work -describe what expectation you have from the job
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
The chart summarises the number of nurses in different department in Sunnyside Hospital
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
‘We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’ How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarize the information by selecting and reporting the main features making comparisons where relevant.
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
You work in a busy but poorly organized office and you are keen to be promoted. Your
employer needs to find a new supervisor for your department.
Write a letter to your employer. In the letter
• Ask to be considered for this job
• Explain why you would be a suitable candidate
• Outline the current problems and the changes you would like to make
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualificatiqons
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
You would like to apply for a full-time position at an international airport. Write to the human resource department and say.
-What job you are interested in
-Explain what you are currently doing
- Why do you think you are best candidate for the job
Write a letter to the department of education to provide financial assistance for a short training course that you want to do in some foreign countries
In your letter,you should tell:
•What course you want to take
•Why you want to take the course
•How financial assistance can help you
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you
accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
High school should allow students to study the courses that students want to study. Specify reasons and example to support your opinion.
There are opinions that students who are in high school take more courses in the relevant subject. I personally believe that attendant to extra courses make a person more active and well-prepared.
Extra-courses make a person well prepared while rare puppets do it while they are taking high school. It can be several reasons why students should take extra courses while they are in needs. Firstly, they are on the point of graduation the University; they should be extremely hard working on their studies to pass the university entrance exams. Secondly, high school is a great and a unique chance for every single student to well-prepared for the next terms. Thirdly, a well prepared will be helped to have a high rank in university department where she/he wants to get in for four year diploma.
On the other hand, taking more course cause self-confidence for the individuals and as well as for studies ahead. I believe that more courses will be effective for the following studies due to a person has at least a general scamming or scanning, or even knowing any formula or any details of the lesson formulas.
Eventually, I strongly hint to any students who are already in high school or who are attempting to high school to join extra-courses in order to have a smooth transition from high school to a university with a great eligibility and powerfully.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned anyone to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a voluntary action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participating in maintaining the cleanliness of the globe.
The maps below show changes to the ground floor plan of a university department in 2000 and 2015.
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
You have recently left something in a train, write a letter to the manager of lost and found department and specify.
• When you lost it
• Describe the object you have left
• Tell the manager what you want them to do with it
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
"You are planning to go on a business trip. Write an email to the Human Resources Department: Where are you going? What is the purpose of your trip? How long are you going to stay? What is your itinerary (the places you will visit)? Who will you meet? Why are you going? Try to write a minimum of 50 words."
The table below provides data on average weekly study hours of university students by department.
Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
have recently joined a well-reputed company. In your office, the cafeteria is not cleaned properly. The cutlery available is usually unclean and most of the food on sale is stale Write an email to the human resources department in about 150-200 words. Your email should do the following things: State what problem you face when you visit the cafeteria. Complain about the inability of the cafeteria staff to address the problem. Describe how you want the issue to be addressed.
You recently attended a job interview, but you have not heard back from the company about whether you got the job or not.
Write a letter to the HR department. In your letter
- describe the position you were interviewed for
-explain why you think the interview was successful
-say why you need to know if you've got the job or not
The table gives information about department and online stores in Australia in 2011.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are not happy with the course you are doing at college and would like to change to a different course.
Write a letter to the Head of Department to change your course. In your letter, explain:
- what course you are doing now
- why you are not satisfied with that course
- what course you would like to change to