General Training
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
You get 20 minutes to complete this task.
The table below gives information about students studying in six departments in an Australian university in 2009.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently left something in a train, write a letter to the manager of lost and found department and specify.
• When you lost it? – travelling from Banff to ----
• Describe the object you have left- Camera, canon, black
• Tell the manager what you want them to do with it- find it and send it back
Your department needs you to work overtime on the weekend (Saturday and Sunday) Write an email to the Department Manager: Explaining why you can not work overtime on the weekend Asking for working from home and how you are able to handle that Stating what tools you need for your working from home Try to write a minimum of 50 words.
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
You applied for a job at a company but haven't received a response yet. Write a letter to the HR department to inquire about the status of your application.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
The chart summarises the number of nurses in different department in Sunnyside Hospital
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
Due to low revenue in 6 months, your company is going to change its policy, especially the deduction of lunch allowance that makes you not happy. Write an email to the Human Resources Department: saying you do not agree with this change explaining why the employees deserve to receive former policy stating your suggestions how to help your company overcome the difficulty of finance Try to write a minimum of 50 words
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned anyone to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a voluntary action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participating in maintaining the cleanliness of the globe.
You would like to apply for a full-time position at an international airport. Write to the human resource department and say.
-What job you are interested in
-Explain what you are currently doing
-Why do you think you are best candidate for the job
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to the store manager of the department store. In your letter,
● explain how you heard about the job.
● describe the kind of job you would like to have
● give details of your experience and qualifications
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops.What are the advantages and disadvantages of shopping in larger shopping center rather than smaller, more traditional shops? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, about the service you received.
The table below gives information about students studying in six departments in an Australian university in 2011.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
A company offers a temporary job with no salary, but it helps you to gain some work experience. Write a letter to the manager of the company. In your letter, -introduce your previous work experience -tell the manager which department you want to work -describe what expectation you have from the job
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance.
In your letter
•introduce yourself
•describe the training course and how it would benefit your work
•explain why you need financial assistance.
An increasing number of larger shopping malls, areas and departmental stores are leading to the decline number of smaller corner shops. What are the advantages and disadvantages
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
what the problem is
how this problem has affected you
what the college should do to fix this problem
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
There was an advert inviting applications for a certain job in the local
newspaper. Write to Human Resource Department. In your letter,
describe the job you are applying for and your relevant work experience.
In your letter
• say about the job position you are applying for
• describe your experience
• describe how your current job and the one you are applying for is a
good match
yo have worked for c company for a short time during your college course. Write a letter to the head of the department expressing your gratitude . in your letter , your should:
thank the head of the department
expalin how this has helped you
say what your future palns are
You are not happy with the course you are doing at college and would like to change to a different course.
Write a letter to the Head of Department to change your course. In your letter, explain:
what course you are doing now
why you are not satisfied with that course
what course you would like to change to
Write at least 150 words.
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
You are bored in your current job but you enjoy working for your company. You think you would be happier if you moved to a different department in the same company.
Write a letter to your employer. In the letter
ask to be moved to a position in another department
explain how you feel about your current position and your career
say why you think changing your job would be good for you and the company
You should spend about 20 minutes on this task.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should write at least 150 words.
You do NOT need to write your own address.
1.Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
ogive the details of your train trip
o describe the luggage you left on the train
o say what actions you want him/her to take.
You are bored in your current job but you enjoy working for your company. You think you would be happier if you moved to a different department in the same company.
Write a letter to your employer. In the letter
ask to be moved to a position in another department
explain how you feel about your current position and your career
say why you think changing your job would be good for you and the company
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………………
You should spend about 20 minutes on this task.
"You are planning to go on a business trip. Write an email to the Human Resources Department: Where are you going? What is the purpose of your trip? How long are you going to stay? What is your itinerary (the places you will visit)? Who will you meet? Why are you going? Try to write a minimum of 50 words."
The chart below shows figures for attendance at hospital emergency care departments in Northern Ireland by age group in December 2016 and December 2017.
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance.
It is often argued that the government should carry out the whole responsibility in protecting our globe. While some people think that every person should also be responsible in looking after the universe. This essay discusses both sides of this argument and then I will give my own perspective.
On the one hand, I believe that the administration institutions must set a very restrictive rules to protect the environment. To be more precise this means that the management department needs to apply special law that prohibits people to throw any cans or bottles in the rubbish but recycling them instead. Taking the US as an example, when the government banned any one to get rid of any debris at the beach this resulted in cleaning the environment as well as reducing the pollution.
On the other hand, every person plays an essential role in taking care of the atmosphere. This because when an individual feels that he holds the full responsibility to keep the area where he lives in clean. Moreover, he will be counted for his behaviour if he breached the rule. In this case a lot of pollution problems will be diminished. To illustrate, according to the survey that has been conducted through the government in Turkey, which states that every individual is enforced to contribute in a volunteer action also should propose a viable solution to decrease the impact of greenhouse gases.
In conclusion, although the authority bare the complete responsibility in decreasing environmental problems. I believe that people should also be participated in maintaining the cleanliness of the globe.
Write a letter to the manager of the HR department of a company requesting information about the interview that you attended but still waiting for results.
In your letter,
•describe the position you applied for
• why you think the interview went well
• why you need the result of the interview
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department.
In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternative
The bar chart below shows the results of a survey conducted by a personnel department at a major company. The survey was carried out on two groups of workers: those aged from 18-30 and those aged 45-60, and shows factors affecting their work performance. Write a report for a university
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance. ▪️Introduce yourself ▪️Describe the training course and how it would benefit your work ▪️Explain why you need financial assistance.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
Write at least 150 words.
You recently attended a job interview, but you have not heard back from the company about whether you got the job or not.
Write a letter to the HR department. In your letter
• describe the position you were interviewed for
• explain why you think the interview was successful
• say why you need to know if you've got the job or not.