in many countries governments are investing in new technology to deal with the public. Why is this happening? Do you think this is appopriate use of government money?
Some people think that the teenage years are the happiest time of most people’s lives. Others think that adult life brings more happiness, in spite of grater responsibilities. Discuss both these views and give your own opinion.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
You live in a house opposite a park. Every day a man brings large dogs to the park and lets them run free. Write a letter to your local council complaining about the danger. In your letter
-say where the park is,
-say how often this happens
-give a description of the man and the dogs.
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
•explain what has happened
•describe the bag and its contents
•say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Shopping is the favorite free time activity for many young people today. Why do you think this has happened? Should young people be encouraged to do different activities in their free time rather than shopping? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Although mother and father both play a crucial role for proper upbringing their children.But there are some people who claim that,mothers are contribute much time then their father.On contrary,a substantial number of pupils are considered that fathers contribute a significant role in children’s life.But people have strong feelings about their arguments.However,in my opinion,father and mother both are equally dedicate themselves for caring.Both sides will be discussed before reaching a reasonable conclusion.
On the one hand, men have been more responsible to their children financially.Men spend their money for their offspring which is really difficult for women.Moreover,fathers are more serious to punish their children so that they avoid crimes.For instance,my younger cousin is now criminal it happened only for his mother because his mother always restrain his father to punish.Furthermore, father makes sure his children’s future about financial.
On the other hand, mothers have a closer sensational relationship with their offspring then fathers as well as bonding with mothers is more strong.Moreover, mothers spend much time with their children.In addition,in many countries women are not involved with working as a result they get escope to spend their time with their children.For instance, if a child is crying no one can control even after given so many toys wherever mother comes to child,stop crying .Furthermore,women are genetically efficient at upbringing.
To conclude, in my point of view,a kid needs enough affection and care of parents.But in our society women are superior at caring for their children.
Some people think that the teenage years are the happiest times of most people’s lives. Others believe that adult life brings more happiness despite greater responsibilities. Discuss both these views and give your own opinion
You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter... •- Tell the manager about the problems you had •- Explain to them how you feel about what happened •- Let them know what actions you would like them to take.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
The teaching of Information Technology is a standard part of the school curriculum in most secondary schools. The same is now happening in primary schools,where children as young as six are learning how to use computers. However, there is a danger that IT skills are being taught at the expense of more basic skills. To what extent do you agree or disagree?
You just bought dog food at a pet store and you had problem with the food. Write to the manage of store.
In the letter:
* explain what happened
* Describe how the food affect you pet
* Write about the action you want the manager to take
robots and artificial intellience are being developed to replace humans in the workplace. why is this happening? do you think this will have positive or negative impact on society?
You had a minor accident at work, and you got injured. According to the company rules, you must report it to your manager in writing. Write a letter to your manager.
In your letter
describe what happened and your injury;
explain what the result of the accident was;
suggest a way to avoid similar accidents in the future.
You should spend about 20 minutes on this task.
You stayed with your friend and by mistake carried home one of his objects. Write a
letter and explain:
- How you enjoyed staying with your friend.
- Explain the object which you brought with you by mistake and explain how the
mistake happened.
- Mention how you plan to return the object.
Write at least 150 words.
Model Answer
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
Nowadays technology is increasingly being used to monitor what people are saying and doing ( for example, through cellphone tracking amd security cameras). In many cases, the people being monitored are unaware that this is happening. Do you think the advantages of this development outweigh the disadvantages?
Some believe that it is a natural process for animal species to become extinct and therefore, there is no reason to try to prevent this from happening. Do you agree or disagree?
Some people thnk that money is one of the most essential factors in promoting happiness. Do you think people can be happy without much money? What factors contribute towards happiness?
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
Write a letter o new our for the noise happened at your house flat.
write a letter to a supermarket and complain about an accident which happened then, give some suggestions as well.
You should spend about 20 minutes on this task.
You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.
Write a letter to the local representative of the company. In your letter
give details of the camera and where you bought it
explain what has happened
say what you want him/her to do about it
Write at least 150 words.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Write a letter to a friend.You have borrowed something from your friend and it got damaged.
1.Apology for damaging the product.
2.Explain what happened.
3.Say how you are going to fix the issue.
Nowadays young people are leaving their homes from rural areas to study or work in the cities. Why does this happen? Do the advantages of this development outweigh the disadvantages?
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
You had volunteered to manage the safety at your housing estate after a few unwanted incidents. Write about one incident that happened while you were on duty.
go away to visit a sick relative and cannot return the books in time.
Write a letter to the library. Explain what has happened and tell them what you want to do
about it.
In many countries govrnments are investing in new technology to deal with the public why is this happening? Do you think this is an appropriate use of government money?
Question. Happiness is considered very important in life,why is it difficult to define? What factors are important in achieving happiness. Give reasons for your answer and include examples from your own knowledge and experiences.
You were sent by your company to attend a meeting in another country, but you are not happy with the hotel your organizer booked for you. Write a letter to your organizer about -
-the meeting you attended
- your complaint about the hotel
- what would you like the organizer to do about it?
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
• Explain how missing your flight impacted you
• Clearly state what you would like the airline to do
Nowadays, we are producing more and nore rubbish. Why do you think this is happening? What can government do to reduce the amount of rubbish produced?
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this.
Write a letter to your insurance company. In your letter explain
Why you are writing to them
Why you think the insurance should not be increased
What you want them to
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future
Write a letter to your boss apologising for the recent meeting you missed at work.
1. Apologise for missing the meeting
2. Explain what happened
3. Say what you will do to compensate
You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company.
Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are goint to do about it.
Your next door neighbour owns a small dog that barks throughout the day and the night.
Write a letter to your neighbour requesting that something be done about the dog. Include in your letter:
– Your reason for writing
– What you would like to happen
– A nice, respectful style
People tend to watch foreign movies more than local movies these days. Why is this happening? Should government financially support local movies?
These days, people prefer to throw damaged items away, while in the past, they used to repair and use things for a long time. Why do you think this change has happened? What are the effects of this change?
Many parents are unhappy because of the increasing amount of violence in their children by computer games, TV programs, and other leisure activities. How harmful are these for children? Discuss possible solutions.
in some countries, young people have become richer, healthier and live longer, but they are less happy. What are the causes? What can be done to address the problem?
The map show below the happy valley shopping centre from 1982 to 2012.
Nowadays technology is increasingly being used to monitor what people are saying and doing (foe example, though cellphone tracking and security cameras). In many cases, the people being monitored are unaware that this is happening. Do you think the advantages of this development outweight the disadvantages?