ou travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
•Explain why the company should pay for a new suitcase
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
Some people think that reducing income inequality is critical to ensuring a happier society. To what extent do you agree or disagree?
It is a natural process that animal species become extinct, as the dinosaur did in the past. There is no reason for people to prevent from this happening. To what extent do you agree or disagree?
in many countries goverment are investing in new technology to deal with the public. why is this happening ? do you think this is a appropriate use of goverment money?
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
Many offenders commit more crimes after serving their first punishment. why is this happening and what measure can be taken to tackle thi problem.
since the 18th century technology advances have replaced people in the workplace with todays technology. this process is happening at a greater rate. Technology is increasingly responsible for unemployment. Do what extant do you agree or disagree.
You are having a graduation party next Saturday night. You have invited 50 people to celebrate at an outdoor
barbecue evening, which may continue into late into the night. Write a letter to your elderly neighbour. In your
letter:
explain what will be happening
offer your apologies in advance
invite her to join the celebration
Robots and artificial intelligence are being to replace in the workplace. Why is thi happening ? Do you think this will have a positive or negative impact on society ?
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
•say what has happened and how you feel
•ask them to explain why there has been a delay
•ask them to repair the radio very quickly or to supply you with a new radio
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter
apologise for what happened
explain why you missed the deadline
tell him/her how you will avoid this situation in future.
Some people believe that the best way to produce a happier society is to ensure that there are only small differences between the richest and the poorest members. To what extent do you agree or disagree? »
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.
Some people believe that our happiness depend on how much money we have. Others say that ‘money cannot buy happiness.’ Do you think that having money is the key to happiness, or are there more important factors?
You just bought dog food at a pet store and you had problem with the food. Write to the manage of store.
In the letter:
* explain what happened
* Describe how the food affect you pet
* Write about the action you want the manager to take
6 June 2025, The maps below show the Happy Valley Shopping Center in 1982 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
For many young people today, shopping is their favourite free time activity. Why do you think this has happened? Should young people be encouraged to do different activities in their free time?
Robots and artificial intelligence are being developed to replace humans in the workplace. Why is this happening? Do you think this will have a position or negative impact on society?
You should spend about 20 minutes on this task.
You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.
Write a letter to the local representative of the company. In your letter
give details of the camera and where you bought it
explain what has happened
say what you want him/her to do about it
Write at least 150 words.
The ability to maintain friendships with a small number of people over a long period of time is more important for happiness than the ability to make many new friends easily. Do you agree or disagree with the following statement?
Most people believe money is a very important consideration when choosing a job as it can help you get a better lifestyle; however, there are some who believe it is more important to have a job you enjoy and that this, and not money, will lead to greater happiness and a more balanced personal life. Discuss both the views and give your opinion.
Many people strive to maintain a successful career and happy family life at the same time. What problems can this situation cause? What are the possible solutions? Assel
Some people think that the teenage years are the happiest times of the most people's lives. Others think that adult life brings more happiness. Discuss both these views and give your opinion.
Many children these days are using smartphones to a greater extent. Why is this happening? Is this a positive or negative development?
There are more cars on the roads these days and more accidents are happening. As a result, some politicians have suggested that people should take regular driving tests throughout their lives, rather than one single test. What do you think are the advantages of repeat driving tests? Do these outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feelask them to explain why there has been a delayask them to repair the radio very quickly or to supply you with a new radio
Your car is hired from a company and while you are driving on holiday, you have a small accident. Your will have to write a letter to the company to explain it.
You need to explain the following:
-when and where you hired it
-describe how the accident happened
-And what kind of action you took after the accident.
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
Robots and artificial intelligence are neing developed tp replace in the workplace. Why is this happening?Do you think this will have a positive or negative impact on society?
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
•explain why you chose to study English at the school
•describe the problems you had with the lessons
• suggest how the classes could be improved
In many countries are investing new technology to deal with the public. Why it is happening? Do you think it is an appropriate use of goverment money?
In achieving personal happiness, our relationships with family, friends and colleagues are more important than work and wealth. Do you agree or disagree? Give reasons for your answers and include any relevant examples from your own knowledge and experience.
You have visited another city in your country.
Prior to the visit you requested some information from a tourist centre,
but the information was incorrect. Write a letter to the manager of the centre and say
- What information were you looking for?
- What was incorrect in it?
- What happened to you because of it.
ome people are afraid to go out for fear of being robbed on streets. Still, there are robberies that happen inside houses. What do you think is the best thing a person can do to ensure his/her own security? Use specific reasons and examples to support your answer.
Every day, millions of tons of food are wasted all over the world. Why do you think this is happening? And how can we solve this problem?
Nowadays many business meetings and training are happening online and not in real offices. Do you think the advantages of this approach outweigh the disadvantages?
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your senior director.
In your letter
● apologise for what happened
● explain why you missed the deadline
● tell him/her how you will avoid this situation in future.
One of your neighbor’s children has accidentally broken the front window of your car. You should write a letter to his/her parents and in your letter you should
• introduce yourself
• explain how it happened
• and what they should do.
Some people think visual images (e.g. photographs videos) in a news story can accurately tell what happened. Others think it cannot tell the full news story. Discuss both and give your own opinion.
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
You recently bought a piece of équipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
In many countries, the number of animals adn plants is decling. Why do you think this is happening? How can this issue be solved?
You rent an apartment. you want to tell your landlord that you are happy with the apartment in general, but there are some small repairs that need to be carried out. write a letter to your landlord. In your letter say what you like about the apartment , describe the repairs that need to be made and explain how the repairs will improve your quality of life.
Some people think that the teenagers years are the happiest times pf most people’s lives. Others think that adult life brings more happiness, in spite of greater responsibilities Discuss both these views and give your own opinion
People tend to watch foreign movies more than local movies these days. Why is this happening? Should government financially support local movies?
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport.
Write a letter to your local newspaper. In your letter
explain where you live
describe the problem
give reasons why you do not want this development
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Animal species becoming extinct (e.g. dinosaurs, dodos, etc.), is a natural process. So, there is no reason for people to try to prevent this from happening. Do you agree or disagree?
Some people believe that the best way to produce a happier society is to ensure that there are only small differences between the richest and the poorest members. To what extent do you agree or disagree?