You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
Write at least 150 words. You do NOT need to write any addresses.
You have just enrolled in a 12 week English class, but have found that
you have a family problem and you will have to return home. Write to
the school. In your letter
Explain what has happened
Request a refund
Ask whether you will be able to return at a later date
You recently bought an oven for your kitchen but it does not work. You called up the shop but no action was taken.
Write a letter to the shop manager. In your letter:
• describe the problem with the oven
• explain what happened when you called up the shop
• State what you would like the manager to do
Nowadays, many young people get involved in criminal activity. Why is this happenning? Give reasons followed by examples and suggenst measures to eliminate this problem
Some cities have spent a large amount of money on bicycles. Why has this happened? Do you think it is the best way to solve traffic problems?
it is a natural process for animal species to become extinct (dinosaur, dodo) there is no reason why people should try to prevent this from happening. to what extent do you agree or disagree?
Some poeple think that teenage years are the happiest time of most people’s lives. Others think that adult life brings more happiness, in spite of greater responsibility. Discuss both views and give your own opinion.
People continue to commit crimes even after being penalized for their wrongdoings. Why do you think this happens? How can crimes be stopped?
People in society work in many different settings, and for a variety of reasons. What do you think is the main reason why people have jobs? to feel happier about their lives to develop new skills Use specific examples and details to support your answer.
Some people think that becoming popular through TV or Internet makes ordinary people happy. To what extent do you agree with the statement? What other things make modern people happy?
You applied for a new passport, and it got delayed. Due to this delay, you missed your (study) intake. You are very disappointed over this delay. Write a letter to the Regional Passport Office for the same. In your letter
● introduce yourself
● describe what happened and how you are at loss
● say what you want the officer to do
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage should clo to improve the foocl in future
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
Some people say that it is not possible to be happy without money, while others think that money does not guarantee happiness. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experienc
Recent research has confirmed that ‘human activity has become the greatest threat to plant and animal life’. Why do you think this has happened? How can we reduce our impact on the natural world?
some people think that money is the most important factor in promoting happiness? do you think people can be happy without money? what other factors contribute towards hapiness?
Nowadays we are producing more and more rubbish. Why do you think this is happening? What can governments do to help reduce the amount of rubbish produced? Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write at least 254 words.
In many countries in the world,people buy clothes and choose hairstyles according to the latest fashion. Why is this happening ? is this a positive or negative development ?
Many offenders commit more crimes after serving their first punishment. Why is this happening, ans what measures can be taken to tackle this problem?
People prefer to watch foreign films rather than locally produced ones. Why do you think this happens? Should the government support local film makers financially?
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Although modern life has brought with it improvements in people’s standard of living, people are not generally happy with their lives. Do you agree or disagree?
Your next door neighbor owns a small dog that barks throughout the day and the night. Write a letter to your neighbor requesting that something be done about the dog. Include in your letter:
oYour reason for writing
oWhat you would like to happen
oA nice, respectful style.
Your id card has been stolen. Write a letter to the local police station, giving detail.
Who are you?
What happened?
Ask what you should do to get a new id card.
The charts below show the results of a survey on happiness ratings for married and unmarried people in the US, and the effect of children on the overall ratings of married couples. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.
Write a letter to the local representative of the company. In your letter
give details of the camera and where you bought it - Canon G60 Pro black with some other accessories, Yorkdale mall
explain what has happened - This camera was meant to my daily driver to take photos and after reaching and opening I discovered that charging cable, spare battries as well as stand is missing from the box
say what you want him/her to do about it - want to contact local shop here in the London and ask them to provide me with either a new camera kit or missing components.
Nowadays, many business meetings and training are happening online and not in real offices. Do you think advantages outweigh the disadvantages in this matter?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
-say what the participants liked about the hotel
-explain why they were unhappy about the food
-suggest what the manager should do to improve the food in future 매
Children nowadays are playing less and less sport and this is having a bad effect on their health and their behaviour. Why do you think this is happening? What can we do to solve the problem?
You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
Some people think that the tennage years are the happiest times of most people's live. Others thin that adult life bring more happiness. In spite of greater responsibiilities Discuss both these views and give your own opinions.
6 June 2025, The maps below show the Happy Valley Shopping Center in 1982 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
People continue to commit crimes even after being penalized for their wrongdoings. Why do you think this happens? How can crime be stopped?
Some people think that people live in high-rise apartments are unhappy and lonely. Some think otherwise. Discuss both views and give your opinion.
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
Some people think it’s better to choose friends who always the same opinions as them. Other people believe it’s good to have friends who sometimes disagree with them. Discuss both views and give your opinion. 1-Same opinion a.Happiness b.No Conflict 2-Disagree a.Improvement b.Different opinion, tolerance c.Different viewpoint
n many countries governments are investing in new technology to deal with the public. Why is this happening? Do you think this is an appropriate use of government money?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
Research shows that business meetings, discussions and trainings are happening online nowadays. Do the advantages outweigh the disadvantages?
ome people believe that money is the most important factor for achieving happiness. However, others believe that happiness has nothing to do with money. what is your opinion?
You applied for a new passport, and it got delayed.
Due to this delay, you missed your (study) intake.
You are very disappointed over this delay. Write a letter to Regional Passport Office for the same. In your letter • introduce yourself • describe what happened and how you are at loss • s say what you wantthe officer to do
Many people go through life doing work that they hate or have no talent for. Why does this happen? What are the consequences of this situation? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently attended a dinner at your friend’s house. You had a wonderful time, but you accidentally left without paying enough attention to the host’s valuable items and one of them got damaged.
Write a letter to your friend. In your letter:
thank your friend for the dinner and hospitality
explain what happened with the damaged item
suggest how you will fix the situation
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter
• describe the problem with the piece of sports equipment
• say what happened because of the problem
•explain what you would like the company to do.
These days in some countries an increasing number of young adults are choosing their whole weekands inside homes. Why do you think it is happening ? Is this a positive or negative development?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should do to improve the food in future
It is a natural process for animal spaces to become extinct. There is no reason why people should try to prevent this from happening. To what extent do you agree or disagree.