You recently attended a meeting at a hotel. When you returned home , you found you had left some important paper at the hotel .
Write a letter to the manager of the hotel . In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You recently organised and old a meeting for your company. Which took place in local hotel. In their feedback, participant at the meeting said that they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter:
say what the participants liked about the hotel explain why they were unhappy about the food suggest what the managers should do to improve the food in future
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the managee should do to improve the food in the future.
You recently stayed at a hotel for
conference with your
company and there are several problems
With your room. Write to the hotel
management to complain
In the letter, you should:
You are planning a holiday to Australia . You have been given the name and address of a hotel in the centre of Sydney and would like further information.
Write a letter to a hotel. Ask about the availability of the rooms and the hotel’s facilities . Find out if the hotel arranges day trips and ask them to send you a brochure.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
Writing task1
Letter
You recently stayed at a hotel and had a very pleasent experience.
Write a letter to the hotel manager to thank them for the excellent service.
Your company recently used a hotel for an important meeting.
There was a problem with the facilities in the meeting room.
Write a letter to the hotel manager. In your letter-
-give details about this meeting,
-describe the problem with the meeting room facilities,
-say what you want the manager to do?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
You and your relatives are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel making the arrangements. Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost. Also enquire about activities and places of interest near the hotel.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangements. In your letter
mention when you will be arriving and leaving,
mention what type of rooms you would like and the price charged during the weekend
also inquire about activities and places of interest near the hotel.
You have seen an adverstisement for weekend work in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you.
You must apply in writing.
Write a letter to the hotel manager expressing your interest.
In your letter
. Introduce yourself
. Explain why you think you would be suitable for the job
. ask what work you would be expected to do
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout.
write a letter to the hotel manager. In your letter
Inform him about your stay
Describe the things hat you have forgotten there
State what you want them to do now
You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday — the flight was delayed, the hotel was noisy, and so on.
Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund
complaint letter
You stayed in a hotel and was not satisfied with service. Write a letter to manager
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
The chart below shows the expenditure on three categories among different age groups of residents in the UK in 2004. Summarize the information by selecting and reporting the main features and make comparisons where relevant. 25 20 15 10 5 0 Food and drink Restaurant and Hotel Entertainment Under 30 31-45 46-60 61-75 76+ Citizens' expenditure in the UK
Write a Letter to a hotel manager for bad services during stay.
You should spend about 20 minutes on this task.
You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
The maps illustrate detail plan of the port of the Liverton in 1980 and how does it appear today. Overall, it can be clearly seen, the area has been transpormed in to more residensial facilities and developing the flood prevention method. Furthermore, the bridge that connected to two river bank is built. When turnning to the first plan, in 1980 this area mainly used for exported and imported of goods.At that time two wharehouses were on north side of the river bank, one of them has been mordenized as a education centre. The other one has been replaced by the kid's playing area. Thea newly build building replace the crane which is using as a sailing club, on betwen education centre at the left side and right side of it has playing area. Apart from that, dramatical changes can be seen on the south side of the river bank. The wharehouse on the middle of the river bank has been renovated in the appartment while newly constructed hotel is appeard left side of it. Moreover, the parking facilities are provided next to the appartments. On the other hand, today, the area is prevented from flood by constructing the barrier.
Write a letter to the hotel manager to inform, you are coming with a group of
people to have a business meeting at his hotel.
- Introduce yourself and the group.
- Tell about the business meeting.
- Inform if accommodation is necessary.
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
You lost a valuable item while staying at a hotel .
Write a letter to the hotel manager to request help finding it .
In your letter:
-dicribe the item you lost and when you lost it
-explain why it is important to you
-ask the manager to check if it has been found and how they can help.
You recently stayed at a hotel during a holiday, but you were not satisfied with the service.
Write a letter to the hotel manager. In your letter:
Explain why you chose that hotel
Describe the problems you faced
Say what you expect the manager to do
Write a letter to a hotel manager about booking a private room for family party. Explaining
What kind of party is it?
What do you need in the room?
And ask for food and prices?
Write a letter to a hotel manager in another city for an upcoming 2 days business trip for you and your colleagues. In your letter you should tell
- Introduce yourself and colleagues
- give information about the business meeting
- tell other requests you might have
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
Write a letter
You and your friends are planning to go to Dubai on vacation. You have to arrange the best hotel therefore, you want the details of the room and other facilities in the hotel.
Write a letter to Hotel manager in about 150-200 words your email should do the following things
1.Request him to provide details of the hotel
2.Write about the room and any special needs such as smoking or non-smoking room.
Some people believe that the best way to spend a holiday in a foreign country is to go out to meet people, instead of staying in the hotel most of the time. What is your opinion? Give reasons & include relevant examples from your own experience.
Many people prefer to stay in a hotel. What are the benefits and drawbacks of staying in a hotel compared with renting an apartment? What is your view on this? What do you prefer? Give reasons for your answer.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout. Write a letter to the hotel manager.
You recently stayed at a hotel during a short trip. After returning home, you realized that you left an important item in your room.
Write a letter to the hotel manager. In your letter:
•Explain what item you left behind
•Describe where you think you left it
•Say what action you would like the hotel to take
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You are going to have a family party in a private room in a hotel.
Write a letter to the hotel manager and say :
Why you need to use this private room
What you need them to provide for the party
inquire about the price of the food you are ordering.
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague.
In your letter, you should:
•say when and where you will meet him/her
•explain where he/she will stay
• tell him/her about the other arrangements you made.