You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the manager should do to improve the food in the future.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
- The problem you face
- What should be done
ou recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do.
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
After Staying in a hotel in another city for a week when you got home, you discovered that you had forgotten something of value in the hotel room.
Write a letter to the hotel manager. In your letter,
•Describe the item you forgot and say where you left it
•ask hotel to send it to you
•Suggest a way to pay for the postage.
You are planning a business trip to another city. Write a letter to the manager of a local hotel to make arrangements for your stay. In your letter:
Introduce yourself and your company
Provide the details of your stay (dates, type of room, etc.)
Explain any special requests you have
Write at least 150 words. You do NOT need to write any addresses.
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
You are going to have a family party in a private room in a hotel.
Write a letter to the hotel manager and say :
Why you need to use this private room
What you need them to provide for the party
inquire about the price of the food you are ordering.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
For some people, the ideal holiday is to get away from their normal routine by staying in a hotel or camping in a countryside. Nevertheless, due to the global situation, people prefer to stay at home and do things they do not normally have time for. What do you think are the benefits of staying home on holidays? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have seen an adverstisement for weekend work in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you.
You must apply in writing.
Write a letter to the hotel manager expressing your interest.
In your letter
. Introduce yourself
. Explain why you think you would be suitable for the job
. ask what work you would be expected to do
Bar charts show average hotel room rate in australia in 2009 and the percentage of occupancy
You are planning a 2 day work training outside your city next month.write a letter to the manager of the hotel regarding accommodation arrangement for your visit.in your letter
Introduce yourself and your company.
Ask Availability of their rooms.
Tell him/her that your every arrangement and needs.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You want to complain about the service you received in the hotel you stayed
in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
• describe the meeting
explan the posite it the evice
suggest what the meeting organiser should do.
You recently stayed in a hotel in a large city. The weather was very unusual for tI time of year and the heating/cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter
give details of what was wrong
explain what you had to do to overcome the problem at the time say what action you would like the manager to take
The maps illustrate detail plan of the port of the Liverton in 1980 and how does it appear today. Overall, it can be clearly seen, the area has been transpormed in to more residensial facilities and developing the flood prevention method. Furthermore, the bridge that connected to two river bank is built. When turnning to the first plan, in 1980 this area mainly used for exported and imported of goods.At that time two wharehouses were on north side of the river bank, one of them has been mordenized as a education centre. The other one has been replaced by the kid's playing area. Thea newly build building replace the crane which is using as a sailing club, on betwen education centre at the left side and right side of it has playing area. Apart from that, dramatical changes can be seen on the south side of the river bank. The wharehouse on the middle of the river bank has been renovated in the appartment while newly constructed hotel is appeard left side of it. Moreover, the parking facilities are provided next to the appartments. On the other hand, today, the area is prevented from flood by constructing the barrier.
Write a letter
You and your friends are planning to go to Dubai on vacation. You have to arrange the best hotel therefore, you want the details of the room and other facilities in the hotel.
Write a letter to Hotel manager in about 150-200 words your email should do the following things
1.Request him to provide details of the hotel
2.Write about the room and any special needs such as smoking or non-smoking room.
You stayed at a hotel to attend a company meeting and you were dissatisfied with your stay. Write a letter to the hotel manager. In your letter
– Provide the details of your meeting
– Explain what you were dissatisfied with
– Suggest what the hotel should do to resolve the issue.
You recently organised an all-day meeting for your company, which took place in a hotel. In their feedback, participants at the meeting said they liked the hotel,but they did not enjoy the food.
Write a letter to the manager to explain
what the participants liked about the hotel
explain why they were unhappy with the food
suggest improvements the manager can make to prevent this from happening again
You should spend about 20 minutes on this task. You need to change your vacation hotel booking. Write a letter to the hotel manager. In your letter,
•explain why you need to make the change
•what you prefer instead
•how this will help you have a better vacation Write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
For some people, the ideal holiday is to get away from their normal routine by staying in a hotel or camping in the countryside. Others prefer to stay at home and do things they do not normally have time for. What do you think are the benefits of going away on holiday?
You recently attended a meeting at a hotel. When you returned home , you found you had left some important paper at the hotel .
Write a letter to the manager of the hotel . In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
You stayed at a hotel to attend a company meeting and you were dissatisfied with your stay. Write a letter to the meeting organiser. In your letter
– Provide the details of your meeting
– Explain what you were dissatisfied with
– Suggest what the hotel should do to resolve the issue.
You recently stayed in a hotel on a business trip. You later discovered that you had left somethings behind at the hotel.
Write a letter to the manager of the hotel.
In you letter - Give details of your stay at the hotel -
Describe the things you left -
Say what you want the manager to do
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangements. In your letter
mention when you will be arriving and leaving,
mention what type of rooms you would like and the price charged during the weekend
also inquire about activities and places of interest near the hotel.
One of your colleagues from another country comes to your office for an official meeting. Write a letter to him/her and say
– Describe how to get from the airport to his/her hotel.
– Describe the hotel he/she will be staying in.
– Describe the arrangement for the meeting.counter
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague.
In your letter, you should:
•say when and where you will meet him/her
•explain where he/she will stay
•tell him/her about the other arrangements you made.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You lost a valuable item while staying at a hotel .
Write a letter to the hotel manager to request help finding it .
In your letter:
-dicribe the item you lost and when you lost it
-explain why it is important to you
-ask the manager to check if it has been found and how they can help.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
Write a letter to the hotel making the arrangements. Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost. Also enquire about activities and places of interest near the hotel.
The chart below shows the expenditure on three categories among different age groups of residents in the UK in 2004. Summarize the information by selecting and reporting the main features and make comparisons where relevant. 25 20 15 10 5 0 Food and drink Restaurant and Hotel Entertainment Under 30 31-45 46-60 61-75 76+ Citizens' expenditure in the UK
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague. In your letter,
– Say when and where you will meet him/her
– Explain where he/she will stay
– Tell him/her about the other arrangements you made.
Look at the two maps of a beach hotel at different times. make notes on the key changes
Writing task1
Letter
You recently stayed at a hotel and had a very pleasent experience.
Write a letter to the hotel manager to thank them for the excellent service.
You recently organized an all-day meeting for your company, which took place in a local hotel. In your letter to the hotel manager:
Describe the purpose of the meeting.
Explain why you were unhappy with the hotel’s service.
Suggest what the hotel could do to improve.
Write at least 150 words.
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the managee should do to improve the food in the future.