You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
You recently stayed at a hotel for a conference with your company and there were several problems with your room.Write to the hotel management to complain
In the letter ,you should
where you stayed
what the problems were
how they can fix your companies
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
Bar charts show average hotel room rate in australia in 2009 and the percentage of occupancy
You have just spend a weekend staying at The Taj hotel in Mumbai. When you get home you find out that you have left a bag at the hotel. Write a letter to the manager. Explain in the letter:
*When did you visit the hotel.
*the details of your room and the bag
* how can one identify the bag
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
Write at least 150 words
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
You are going to have a family party in a private room in a hotel.
Write a letter to the hotel manager and say :
Why you need to use this private room
What you need them to provide for the party
inquire about the price of the food you are ordering.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotel
You recently stayed at a hotel in a foreign country and had a problem with your room. Write a letter to the hotel manager. In your letter:
•State when you stayed at the hotel and the room number.
•Describe the problem you experienced with your room.
•Suggest what you would like the hotel to do to resolve the issue.
For some people, the ideal holiday is to get away from their normal routine by staying in a hotel or camping in a countryside. Nevertheless, due to the global situation, people prefer to stay at home and do things they do not normally have time for. What do you think are the benefits of staying home on holidays? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel . In this letter
describe the problem at the hotel
explain what the mmanager had said the time
say what you want the manager to do
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the problems with the service
3) suggest what the meeting organiser should do
write a letter to hotel manager where you stayed and left two important things
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You are Dimitar Borisov/Elena Borisova. You stayed at a holiday resort recommended by your travel agent. However, you did not enjoy your stay due to a number of difficulties. Write a formal letter complaining about the service the hotel offers.
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout.
write a letter to the hotel manager. In your letter
Inform him about your stay
Describe the things hat you have forgotten there
State what you want them to do now
Write a letter to a hotel manager in another city to ask about a 2 day business trip for yourself and your colleagues. Include
An introduction to your office
Information about the business trip
Other requests
You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter... •- Tell the manager about the problems you had •- Explain to them how you feel about what happened •- Let them know what actions you would like them to take.
You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say
– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?
Answer
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
You have made a reservation at a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager.
In your letter:
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
You attended a meeting last week but you are not happy with the hotel which you stayed in. Write a letter to the organizer who hotel for you. In your letter, you should tell:
(a) what the problems were
(b) what you didn't like about the hotel
(c) what do you want organizer to do.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should spend about 20 minutes on this task.
You should write at least 150 words
You are writing to an old family friend to ask him/her to attend your birthday party.
Write a letter to invite your friend and:
• Tell your friend about the party you are having for your birthday
• Explain how important it is for you that he/she attends
• Suggest that your friend can stay at the hotel next to the venue during the visit
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout. Write a letter to the hotel manager.
More and more people are using internet to do their tasks rather that doing in person for example shopping bankings hotel bookings. Do you think tha advantage outweigh disadvantage
47. Write a letter to the hotel manager about bad experience you had while staying there. Include the following in your letter: Where and when did you stay? What had happened? Suggesta solution for the situation.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You recently stayed at hotel for a conference with your company and there were several problems with your room.
Write to the hotel managment to complain include:
•where you stayed
•what the problem were
•how they can fix your complains
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
> “You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel manager. In your letter:
Explain when you want to come and how long you will stay
Ask about activities and places of interest nearby
**Ask about facilities and services at the hotel”**
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
- Explain what happened to your watch
- Describe your watch
- Ask the manager to help you find it
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangements. In your letter
mention when you will be arriving and leaving,
mention what type of rooms you would like and the price charged during the weekend
also inquire about activities and places of interest near the hotel.
You had a meeting with many jobseekers and you were dissaisfied with your stay write a letter to meeting organizer, In your letter
# Provide the detailsof yout meeting
# Explain what you ere dissatisfied with
# suggest what the hotel should do to resolve issue
You want to book a hotel recommended to you for a family holiday at the seaside.
Write a letter to the hotel manager to make arrangements.
• explain what accommodation you require and when you want to stay
• ask what will be included in the price
• enquire about activities and places of interest near the hotel
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
Many people prefer to stay in a hotel. What are the benefits and drawbacks of staying in a hotel compared with renting an apartment? What is your view on this? What do you prefer? Give reasons for your answer.
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010