You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You have recently come back from an overseas holiday. You face some problems with the hotel booked through your travel agent.
Write a letter to your travel agent. In your letter
• Details about hotel booking
• Problems that you faced there
• Gives the distance to the travel agent so that such problems are not repeated
You recently stayed at a hotel for a conference. Write a letter to the hotel manager. In your letter:
Give details about your stay
Explain what you liked and what you didn't like about the hotel
Make suggestions for improvement
Write at least 150 words. You do NOT need to write any addresses.
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
•What the problems were
•How they can fix your complaints
write a letter to hotel manager where you stayed and left two important things
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
Many people prefer to stay in a hotel. What are the benefits and drawbacks of staying in a hotel compared with renting an apartment? What is your view on this? What do you prefer? Give reasons for your answer.
1. You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding the accommodation arrangements for your visit.
In your letter, you should:
• introduce yourself and your company
• ask the availability of their rooms
• tell him / her your every arrangement and needs.
You recently organised an all-day meeting for your company, which took place in a hotel. In their feedback, participants at the meeting said they liked the hotel,but they did not enjoy the food.
Write a letter to the manager to explain
what the participants liked about the hotel
explain why they were unhappy with the food
suggest improvements the manager can make to prevent this from happening again
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You were sent by your company to attend a meeting in another country, but you are not happy with the hotel your organizer booked for you. Write a letter to an organizer about the
meeting details
What you did not like about the hotel
what you want organizer to do about it?
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague.
In your letter, you should:
•say when and where you will meet him/her
•explain where he/she will stay
•tell him/her about the other arrangements you made.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
Write a letter to express great service from hotel during your day
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
vou want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
•
•
•
describe the meeting
explain the problems with the service suggest what the meeting organiser should do.
Write a letter to a hotel manager in another city to ask about a 2 day business trip for yourself and your colleagues. Include
An introduction to your office
Information about the business trip
Other requests
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You recently stayed at a hotel during a business trip. However, you faced several issues during your stay.
Write a letter to the hotel manager. In your letter:
Describe the problems you faced during your stay
Explain how these problems affected you
Suggest what the hotel should do to improve their service
Write at least 150 words.
You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
Write no less than 150 words
You do NOT need to write any addresses
Start your letter as follows:
Dear Sir or Madam,
For some people, the ideal holiday is to get away from their normal routine by staying in a hotel or camping in a countryside. Others prefer to stay at home and do things they do not normally have time for. What do you think are the benefits of going away on holidays? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You are going to have a family party in a private room in a hotel.
Write a letter to the hotel manager and say :
Why you need to use this private room
What you need them to provide for the party
inquire about the price of the food you are ordering.
More and more people are using internet to do their tasks rather that doing in person for example shopping bankings hotel bookings. Do you think tha advantage outweigh disadvantage
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
You attended a meeting last week but you are not happy with the hotel which you stayed in. Write a letter to the organizer who hotel for you. In your letter, you should tell:
(a) what the problems were
(b) what you didn't like about the hotel
(c) what do you want organizer to do.
You lost a valuable item while staying at a hotel .
Write a letter to the hotel manager to request help finding it .
In your letter:
-dicribe the item you lost and when you lost it
-explain why it is important to you
-ask the manager to check if it has been found and how they can help.
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel – I was in town with my family
•describe the problems you faced during your stay – the equipments were not working and shower water was cold
•say what you would like the manager to do about it change or repair heater
You are planning a business trip to another city. Write a letter to the manager of a local hotel to make arrangements for your stay. In your letter:
Introduce yourself and your company
Provide the details of your stay (dates, type of room, etc.)
Explain any special requests you have
Write at least 150 words. You do NOT need to write any addresses.
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague. In your letter,
– Say when and where you will meet him/her
– Explain where he/she will stay
– Tell him/her about the other arrangements you made.
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
You recently stayed at a hotel for a conference with your company and there were several problems with your room.Write to the hotel management to complain
In the letter ,you should
where you stayed
what the problems were
how they can fix your companies
Your colleague is traveling from another country for a meeting in your office. You have arranged the airport pickup, hotel accommodation and planned his/her meeting. Write a letter to your colleague. In the letter say when and where you will meet him/her explain where he/she will stay tell him/her about the arrangements you have made for the meeting
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
You recently stayed at hotel for a conference with your company and there were several problems with your room.
Write to the hotel managment to complain include:
•where you stayed
•what the problem were
•how they can fix your complains
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You had a meeting with many jobseekers and you were dissaisfied with your stay write a letter to meeting organizer, In your letter
# Provide the detailsof yout meeting
# Explain what you ere dissatisfied with
# suggest what the hotel should do to resolve issue
You have made a reservation at a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager.
In your letter:
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
You recently organised and old a meeting for your company. Which took place in local hotel. In their feedback, participant at the meeting said that they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter:
say what the participants liked about the hotel explain why they were unhappy about the food suggest what the managers should do to improve the food in future
One of your colleagues from another country comes to your office for an official meeting. Write a letter to him/her and say
– Describe how to get from the airport to his/her hotel.
– Describe the hotel he/she will be staying in.
– Describe the arrangement for the meeting.counter
You and your relatives are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel making the arrangements. Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost. Also enquire about activities and places of interest near the hotel.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting .
Write a letter to the person who organised the meeting . In your letter
•Describe the meeting
•Explain the problems with the service
•Suggest what the meeting organiser should do
You recently helped your company organise an event at a hotel. Write a letter to the hotel manager. In your letter:
– Provide details about the event
– Mention what you particularly liked about the hotel
– Suggest areas for improvement.
You and your family are planning to spend a weekend at a seaside hotel . Write a letter to the hotel making the arrangement. Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost. Also enquire about activities and places of interest near the hotel .
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to a hotel manager in another city for an upcoming 2 day business trip for you and your colleagues.
In your letter, You should tell :
Introduce yourself and colleagues
give information about the business meeting
tell other requests you moght have.
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel
•describe the problems you faced during your stay
•say what you would like the manager to do about it