You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
you recently organize an all day meeting for your company which took place in our local hotel in their feedback participants at the meeting said that they like the hotel, but they were unhappy about the food that was sad for lunch.
write a letter to the manager of the hotel in your latter.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the problems with the service
3) suggest what the meeting organiser should do
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
• describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday — the flight was delayed, the hotel was noisy, and so on.
Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague. In your letter,
– Say when and where you will meet him/her
– Explain where he/she will stay
– Tell him/her about the other arrangements you made.
Write a letter to a hotel manager in another city to ask about a 2 day business trip for yourself and your colleagues. Include
An introduction to your office
Information about the business trip
Other requests
You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel making the arrangements. Include the following:
– when you want to arrive and leave
– explain the type of rooms you would like and ask how much they will cost
– ask about activities and places of interest near the hotel
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague. In your letter,
– Say when and where you will meet him/her
– Explain where he/she will stay
– Tell him/her about the other arrangements you made.
#Task1 (Comlaint Letter)
You stay in a hotel and was not satisfied with servise.Write a letter to manager
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
You are spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a fairly central heating system. The manager promised contact you regarding compensation but you still heard from him.
Write a letter to the hotel in the letter.
Describe the problem at the hotel.
Explain what the manager had said at the time.
Say what you wanted the manager to do
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
-Explain what happened to your watch
-Describe your watch
-Ask the manager to help you find it
You are planning a tour with your family to a tourist destination. Write a letter to a hotel manager asking about the availability of accommodation for the days you will be here and also tell him what type of room you prefer.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
•Details about the meeting
•The problem you faced
•What should be done
You recently stayed at a hotel in a foreign country and had a problem with your room. Write a letter to the hotel manager. In your letter:
•State when you stayed at the hotel and the room number.
•Describe the problem you experienced with your room.
•Suggest what you would like the hotel to do to resolve the issue.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
You recently stayed in a hotel on a business trip. You later discovered that you had left somethings behind at the hotel.
Write a letter to the manager of the hotel.
In you letter - Give details of your stay at the hotel -
Describe the things you left -
Say what you want the manager to do
Write a letter to express great service from hotel during your day
You have seen an advertisement for part-time work in a hotel for threemonths over the summer. Write a letter to the manager.
Say what experience you have
Ask what the work involves
Enquire about conditions
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
In your letter:
describe when and why you stayed at the hotel,
mention specific things you liked about the service or facilities,
express your appreciation and say you would recommend the hotel to others.
You recently organised an all- day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter, -
Say what the participants liked about the hotel -
Explain why they were unhappy about the food -
Suggest what the manager should do to improve the food in future
Write a letter to the manager of a hotel where you stayed and left two important things
- Give details of your stay
- Why those two things are important
- How he can return the things to you
You recently attended a family celebration at a hotel. Although the event went well, you were not satisfied with the hotel facilities.
Write a letter to the hotel manager. In your letter:
say what the occasion was and when it took place
mention what you liked about the event
explain why you were unhappy with the hotel facilities
suggest how the hotel can improve its service
You recently stayed at a hotel for two nights, but you were dissatisfied with several aspects of your stay. Write a letter to the hotel manager. In your letter:
describe the problems you experienced
explain how these problems affected your stay
say what you would like the manager to do
You recently stayed at a hotel for
conference with your
company and there are several problems
With your room. Write to the hotel
management to complain
In the letter, you should:
Write a letter to the hotel making the arrangements. Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost. Also enquire about activities and places of interest near the hotel.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting
Write a letter to the person who organised the meeting. In your letter,
*Describe the meeting
*Explain the problems the service
*Suggest what the meeting organizer should do
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You want to complain about the service you received in the hotel you stayed
in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
• describe the meeting
explan the posite it the evice
suggest what the meeting organiser should do.
You recently helped your company organise an event at a hotel. Write a letter to the hotel manager. In your letter:
– Provide details about the event
– Mention what you particularly liked about the hotel
– Suggest areas for improvement.
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotel
The chart below shows the expenditure on three categories among different age groups of residents in the UK in 2004. Summarize the information by selecting and reporting the main features and make comparisons where relevant. 25 20 15 10 5 0 Food and drink Restaurant and Hotel Entertainment Under 30 31-45 46-60 61-75 76+ Citizens' expenditure in the UK
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you face
What should be done
47. Write a letter to the hotel manager about bad experience you had while staying there. Include the following in your letter: Where and when did you stay? What had happened? Suggesta solution for the situation.
You are planning a 2 day work training outside your city next month.write a letter to the manager of the hotel regarding accommodation arrangement for your visit.in your letter
Introduce yourself and your company.
Ask Availability of their rooms.
Tell him/her that your every arrangement and needs.
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)