The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.
Recently you had a holiday overseas and you stayed with a family member who has just sent you a letter and some photos of your holiday.
Write a letter to your family member. In your letter:
- thank him/her for the photos and for the holiday
- explain why you didn’t send a letter earlier
- invite your family member to come and stay with you
Write an email to the librarian in about 150–200 words. Your email should do the following things: Describe what you were trying to find. Explain why you needed the book and how you tried to find it. Suggest what the library can do to help you find the information you need.
Yours neighbors have recently written to you to complain about the noise from your house.
Write a letter to your neighbors. In your letter
Explain the reasons for the the noise
Apologise
Describe what action you will take
You should spend about 15 minutes on this task.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter,
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems.
Write a letter of complaint to the agent. In your letter
- remind the agent about the holiday
- explain to them what happened
- ask for compensation
There will be a traditional celebration in your country and you want to invite your friend from an English-speaking country. Write him/her a letter and - invite your friend, - explain what happens at the party, - describe the tradition and why it’s important in your country, - say why it is important for your friend to be there
Write a letter to your neighbor in response to complaint received regarding noise coming out of your home
you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy.
write a letter to the store manager
explain the problems you have had
ask for a refund or exchange on the item
You have purchased a product on a website and received a different product. Write a letter to the company. In your letter
– Describe the product you ordered
– Explain why you aren’t satisfied with the product you received
– Let them know what actions you expect them to take
You caused some damage to the kitchen area of your flat. Write a letter to your landlord explaining the following.
• How the damage occurred
• The extent of damage
• What you would like to landlord to do.
**You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
The chart gives information about questionaire results for drinking habits, purchasing fresh tea, and people's coffee in five different Australian cities (Sydney,Melbourne, Brisbane, Adelaide, Hobart). Overall, it is clear from the chart the highest rate of city residents went to a cafe for drinking coffee or tea, while, the lowest rate of them purchased fresh coffee.
It is generally believed that some people are born with talents, for instance sport or music, and others are not. however, it is sometimes claimed that any child can be taught to become a good sport person. discuss both these views and give your opinion.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
•Details about the meeting
•The problem you faced
•What should be done
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
oexplain why you missed the deadline
otell him/her how you will avoid this situation in future.
Every year your company organize a sports event for a local community but this year they can’t do it. Write a letter to your local newspaper about this. In your letter
: Express your feelings about missing the sports event.
: Tell them about your plan for next year.
: Explain how this sports event is useful.
Your neighbours have recently written to you to complain about the noise from your houseflat.
Write a letter to your neighbours. In your letter,
explain the reason for the noise
apologise for the noise
describe what action you will take
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter: Explain why you want to do the voluntary work. State what your skills and experience are. Indicate where you would like to volunteer and for how long.
You work in an international company. You need to take some time off work. Write a
letter to your employer. In your letter:
explain why you need this time off
give details of when you want this time off
say who can do your work when you are away
You have just spent a week with a friend on holiday, and when you got home, you realized that you have left your wallet in your friend's house.
Write a letter to your friend; thanking for the holiday, explaining that you left your wallet at their place, providing instructions on how to send it back.
our local council is considering closing a sports and leasure centre that it runs, in order to save money.
Write a letter to the local council. In your letter
● gave details of how you and your friends or family use the centre
● explain why the sports and leisure centre is important for the local community
● describe the possible effects on local people if the centre closes
You are going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience. In your letter:
•Thank the manager for the opportunity to do work experience,
•Explain what you hope to learn from the work experience,
•Ask some questions about the work experience you are going to do,
Some people think that the modern communication technology is having a negative effect on social relaionships. To what extent do you agree or disagree?
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Five months ago you started renting an apartment on a six month agreement. you wish to stay in the apartment for longer than 6 months, you originally agreed with the owner. Write a letter to the owner of the apartment. In your letter:
How long do you want to rent the apartment for
Explain why your plans have changed
Tell the owner about a problem in the apartment
You recently attended a training course for your work. Your employer has asked you for your feedback on the training course.
Write a letter to your employe. In your letter:
Remind your employer what the course was about
Explain why the course was useful to you in your work
Suggest why the course may not be suitable for some of your other colleagues
New neighbours have recently moved in, but they are making a lot of noise at night while you are preparing for your exams. Write a letter to your neighbours. In your letter:
explain that they are preventing you from studying well
suggest what they can do to improve the situation
tell them when you will have completed your studies
Our local hospital has advertised people to do unpaid work helping at the hospital. You would like to do some work at the hospital in your free time.
Write a letter to the hospital. In your letter
•explain why you would like to do unpaid work at the hospital
• say what type of unpaid work you would be able to do
• give details of when you would be available for this work
You have recently received a job offer in another city and will be moving soon
Write letter to yoour friend
explain why you have decided to take the job
describe what your new job will involve
say how you feel about the move
Doing an enjoyable activity with a child can develop better skills and more creativity than reading. To what extent do you agree? Use reasons and specific examples to explain your answe
Last month you had an overseas holiday with some friends where you stayed at their house. They have just sent you some holiday photos. Write a letter to your friends, in your letter:
•thank them for the holiday and the photos.
•explain why you didn’t write earlier.
•invite them to come and stay with you.
Mrs Barrett, an English-speaking woman who lives in your town, has advertised for someone to help in her home for a few hours a day next summer.
Write a letter to Mrs Barrett. In you letter
- suggest how you could help her in her home
- say why you would like to do her home
- explain when you will and will not be available
Essay topics: You work for an in the international company. you have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
. Describe the training course you want to do.
.explainwhat the company could do to help you.
. say how the course will be useful for your job.
A friend of yours is thinking of going on a camping holiday for the first time this summer. He/She has asked for your advice. Write a letter to your friend. In your letter - explain why you think your friend would enjoy a camping holiday - describe some possible disadvantages - say whether you would like to go camping with your friend this summer Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear _________,
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
- Describe the toy
- Explain the problems with it
- Tell the manager what you would like her/him to do
You are planning a business to another city. You will have some free time to do some sightseeing while you are there.
•Write a letter to a friend who lives in the city you will visit. In your letter
•Explain the purpose of the trip
• Ask about thing to do and see in the city
• Invite your friend to do something with you during your visit
The parents of your Australian friend Chris have invited you to a surprise birthday party for him/her.
Write a letter to Chris’s parents. In your letter,
say why you think Chris will enjoy the surprise party
explain why you won’t be able to attend the party
give details of a plan to see Chris at a different time
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr and Mrs ....................,
Mrs Barrett, an English-speaking woman who lives in your town, has advertised fo someone to help her in her home for a few hours a day next summer.
Write a letter to Mrs Barrett. In your letter
- suggest how you could help her in her home
- say why you would like to do this work
- explain when you will and will not be available
you need to take some time off of the work to go on holiday
write a letter to your director manager
in your letter
ask for time off and explain
why provide the dates and times for which you will be unavailable to work
describe what you will do to prepare or makeup for your absence
You recently noticed a local factory that was offering a part-time job.
Write a letter to the factory's manager. In your letter,
⁃ explain that you would like to apply for the job
⁃ give some details of any relevant experience that you have
⁃ specify the days and times that would suit you
You were late for a friend’s wedding recently and would like to explain why.
Write a letter to your friend. In your letter:
•apologize for being late
•explain the reason why you were late
•suggest some activities you could do together when you both have time
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
The image below shows the different stages involved in making paper. Write a 150-word report explaining the information given below
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
You bought a computer, and it is not connecting the Internet.
Write a letter to an IT specialist to ask for help.
-explain th details of the computer
-tell the problem
-ask for help
Write a letter to the restaurant, applying for the job. In your letter:
• explain what you are currently doing
• describe your suitability for this area of work
• say when you can attend an interview
You are going on a month training programme to the UK and know that the head of the course would like one of the participants to be social event's organiser.Write a letter to the Training Organizer:
-expressing your interest in the role
-requesting more information about it
-explain what experience you have
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.