You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Write a letter to this neighbour. In your letter
•Explain the problem
•Suggest a solution
•Say what action you will take if the situation does not improve
An independent agency is conducting a survey on immigrant services. It has sent out an opinion survey to discover whether immigrants need more support during their transition to Canada. Please identify and explain your preference for: Option A: increasing the amount of support provided to immigrants Option B: maintaining the current level of support provided to immigrants
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do You do NOT need to write any addresses.
You are applying for a job and need a leer of reference. Write a leer to a former teacher. In your leer: give details of the job explain why it is important to you suggest what information your teacher could put in the reference
You are planning to take a vacation.
Write a letter to a friend. In your letter
•describe the vacation spot you have chosen
•explain how you plan to spend your time there
•invite your friend to join you on your vacation
Begin your letter as follows:
Dear Raj
Your friend back home has arranged a visit to your hometown for one week next month but due to some reason, you are not able to go.
Write a letter to your friend. In your letter,
apologise for not being able to go
explain to him the situation
tell him an alternative plan for your visit
A museum near your house is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum. Write a letter to the museum director to apply for voluntary/unpaid work in your letter:
Explain why you want to do voluntary/unpaid work at the museum
Describe some skills and qualities you have that would be useful
Give details of when you would be available for work.
You would like a temporary job working in a summer camp which runs sport and outdoor activities for children and young people next summer.
Write a letter to the organisers of the summer camp. In your letter:
• Explain what sort of job you would like to do.
• Describe your personality.
• Say what experience and skills you have.
You recently moved to a new city for work and are experiencing some difficulties settling in. Write a letter to your friend describing your situation. In your letter, you should:
Explain why you moved to the new city.
Describe the challenges you are facing.
Ask for their advice on how to adjust better to your new environment.
ou are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group does
explain why the group is good for the community
suggest alternative days and times for practice
Some people claim that not enough of the waste form home is recycled. They say that the only way to increase recycling is government to make it a legal requirement. To what extent do you think laws are needed to make people recycle more of their waste?
A friend is expecting you to stay with him in two weeks’ time, but
unfortunately you forgot that you have a business trip at the same time. Write a letter to your friend.
In your letter,
apologise and say that you cannot come to visit
explain why you will not be able to visit
suggest another time that you could visit
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows
Some people belive that watching tv is bad for children while others claim that it has positive effects for children as they grow up. Discuss both view and give your opinion.
There goes a saying ‘Pressure makes diamonds’. Many people claim that placing intense pressure on students can do wonders for their growth, while others believe that pressure is useless and is conducive to other undesirable problems. Discuss both views and give your opinion.
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently moved to a different city and are looking for a place to stay.Write to a real estate agent and:
explain why you want to move.
mention what location would you prefer.
describe the accommodation type that you need.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to comlain. In the letter.
-Explain why you are unhappy.
-Request a refound.
-Make arrangements to return The damaged item.
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
Write a letter to a friend who is looking for a part time job to support his studies. In your letter
- Describe the job you found for him/her
- Explain why this job is good for him/her
- Say what he/she needs to do to get the job
You are studying English at a private language school attended by many international students. You are planning a surprise birthday party for a friend who has been feeling particularly sad and homesick. Write to another classmate and invite him / her to the party. In your letter:
•explain the reason for the party
•give the date and time of the party
• suggest what the classmate could bring to the party
Begin your letter as follows: Dear ________
You should write at least 150 words. You should spend about 20 minutes on this task.
You have recently moved to a new flat. Unfortunately, you lost some money the other day, and cannot afford to pay next month's rent which is due.
Write a letter to the landlord:
explaining the situation
that you will pay as soon as your parents send the money Also, mention that there are some problems with the flat.
You have received a job offer for an exciting, new position. Although you are expected to start on September 7th, you are only available to start a week later due to personal reasons.
Write a letter to your new boss. In your letter:
· Express your enthusiasm for the job offer
· Explain the problem
· Suggest what you can do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Ms. Mcllwain,
You are due to start a new job next week but you will not be able to because you have some problems.
Write a letter to your new employer. In your letter
• explain your situation
• describe your problems
• tell him/her when you think you can start.
You should
You do NOT need to write your own address.
There will be a traditional celebration in your country and you want to invite your friend from an English-speaking country. Write him/her a letter and - invite your friend, - explain what happens at the party, - describe the tradition and why it’s important in your country, - say why it is important for your friend to be there
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
Some developed countries now have unemployment problems. Why do people still want to emigrate to these countries? Give reasons and specific examples to explain your answer.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
Write a letter to the hotel, making the arrangements. In your letter
•tell them when you will be arriving and leaving
•explain what type of rooms you would like, and ask how much the weekend will cost
•ask about activities and places of interest near the hotel
Write a letter to the bus company. In your letter,
inform the bus company of when and to where you travelled
describe your suitcase and what happened to it
explain why the company should pay for a new suitcase
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter:
Write a letter to the company and in you letter:
● Tell the store where you live &
what happened
● Explain the problem with the
laptop
● State what action you would
like the store to take
You have heard that a developer plans to build a shopping centre near your home.
Write a letter to the council. In your letter
say how you heard about the plan
explain how you feel about it
ask for more information about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
• describe what the problem with the changing rooms is
• say what happened the last time you complained
• explain what you want the manager to do
You should spend about 20 minutes on this task.
Although you have never studied computing, you have always been interested ill computers - you buy magazines about them, and youlJave taug/lt yourself many skills 011 your computer at home. You have jllst read about a computer course tlwt really interests you, but it is only for people who have shtdied computing at college or uuiversity.
Write a letter to tlte Enrolment Officer asking if you can enrol, explaining your circumstances and asking if he/she will make a special exception for you.
You should write at least 150 words.
You do NOT need to write your own address. Begin you r letter as follows:
Dear SirIMadam ,
You eat in your college cafeteria everyday lunchtime. However, you think it needs some improvements.
Write a letter to the college manager . In your letter,
•explain what you like about the cafeteria
•say what is wrong with it
•suggest how it could be improved
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You saw a brochure for a one-week walking tour in the mountains. You’re very interested in taking part, but you’re not very fit and are worried you wouldn’t be able to keep up. Write to the tour operator. In your letter:
Explain why you’re interested in the tour.
Ask for information about dates and prices.
Express your concerns about your fitness level.
You eat at your college cafeteria every lunchtime. However, you think it needs some improvements.
Write a letter to the college magazine in your letter
Explain what you like about the cafeteria
Say what is wrong with it
Suggest how it could be improved
You are working in an English-speaking country. Recently, you have learned that
a person who lives near your home can offer English lessons. Write a letter to
this person. In this letter,
- Tell him / her how you got to know about the lesson
- Explain why you are interested in this lesson
Say when and where you want to have the lesson
You borrowed an item from a friend. While it was in your possession, it got damaged. Write a letter to your friend. In your letter
• thank your friend for lending the item to you
• explain how it got damaged
• tell your friend what you plan to do about it
Begin your letter as follows:
Dear…….
Last Tuesday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plane. Write a letter to the airline. In your letter, you should explain:
• Where and when you lost your bag
• What your bag looks like
What its contents were
You are having a graduation party next Saturday night. You have invited 50 people to celebrate at an outdoor
barbecue evening, which may continue into late into the night. Write a letter to your elderly neighbour. In your
letter:
explain what will be happening
offer your apologies in advance
invite her to join the celebration
A magazine wants to include contributions from its readers for an article called the book that influenced me most.
Write a letter to the editor of the magazine about the book that influenced you most. In your letter
•Describe what this book was about
•Explain how this book influenced you
•Say whether this book would be likely to influence other people
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are watching television and saw a program being shown early in the morning that contained a lot of violence. You believe the program is unsuitable for that time of day. Write a letter to the manager of the television station. In your letter :- Give reason for writing. Explain what you think the problem is with the program. Say what you would like the station manager to do.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service