Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
General Training Task 1
You should spend about 20 minutes on this task.
You plan to do some traveling in a few months. You would like to visit an old friend who lives in another country. You haven’t spoken to this friend in a few years.
Write a letter to your friend. In your letter:
- Provide a short update about your life since you saw him/her last
- Explain why you will be traveling to his/her city
- Say what you would like to do when you visit his/her city
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Choose a Name],
You have a full time job and are also doing a part time evening course. You now find that you cannot continue the course. Write a letter to your tutor. In your letter describe the sutuation, explain why you cannot continue at this time, say what action you would like to take.
Describe an important lesson you learned in primary school. You should say: what is it when you learned it how you learned it and explain how it became important in your future life.
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Brendan,
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
You have a problem with a neighbour.
Write a letter to your neighbour. In your letter
•describe the problem
•say how long it has been a problem
•explain what action you want the neighbour to take
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You have reserved a holiday apartment in the city for your elderly parents and want to confirm the arrangements.
Write a letter to the rental agency. In your letter:
confirm the date and time of your parents' arrival
explain the special needs that they have, as an elderly couple
say how you will organise your parents' arrival and departure.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager. In your letter:
Say what the participants liked about the hotel
Explain why they were unhappy about the food
Suggest what the manager should do to improve the food in future
1.Your company has sent you on a three-month course in another country. The course is coming to an end but you would like to prolong your stay. Write a letter to your manager, in your letter:
oDescribe how the course has benefited you
oExplain why you would like to delay your return
oSuggest a date when you would like to come back
You arranged to visit a friend in Canada but an important event at home now means that you must change the dates of the visit.
Write a letter to your friend. In your letter:
* explain the important event
*apologise for the situation
* suggest a new arrangement
You missed a flight due to a problem at the airport.
Write a letter to the airline. In your letter,
-describe what happened that caused you to miss the flight
-explain how missing your flight affected you
-make it clear what you would like the airline to do
You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
It’s generally believed that some people are born with certain talents, for instance, music and sport and others are not. However, it’s sometimes claimed that any child can be taught to become a good sportsperson or musician. Discuss both points of view and give your own opinion.
You would like to reduce your working hours in order to study part-time.
Write a letter to your boss. In your letter
•explain why you want to reduce your working hours
•say which hours you would like to work
•describe how your part-time studies would benefit your employer
You work at home and have a problem with a piece of equipment that
you use for your job.
Write a letter to the shop or company which supplied the equipment.
In your letter
describe the problem with the equipment
explain how this problem is affecting your work
• say what you want the shop or company to do
Write about 150 words in an appropriate format and style.
You can use this page for any rough work.
You missed an important meeting at work.
Write a letter to your manager. In the letter:
• Apologise for not attending
• Explain why you did not attend
• Say what you will do to make up for it
You recently discovered plans to build a new airport in your area and are unhappy with it. Write a letter to the local authority.
In your letter
•say how you found out about the plans
•explain what problems your neighborhood will face
•suggest some possible solutions to those problems.
You are applying for a job and need a leer of reference. Write a leer to a former teacher. In your leer: give details of the job explain why it is important to you suggest what information your teacher could put in the reference
On a recent holiday,you lost a valuable item.Fortunately,you have travel insurance to cover the cost of anything lost
Write a letter to the manager of your insurance company.In your letter;
1. describe the item you lost
2. explain how you lost it
3. tell the insurance company what you would like them to do
Describe a tourist attraction that very few people visit but you think is interesting. What/Where the place is? What people can see there? Why only very few people visit there? And explain why you think it is interesting?
You work at home and have a problem with a piece of equipment that you use for your job
Write a letter to shop or company which supplied the equipment.
In your letter:
&Describe the problem with the equipment.
&Explain how this problem is affecting your work.
&Say what you want the shop or company to do.
Some countries encourage teenagers to have part time job and see it is a good thing, while others disagree. Give your opinion and explain both views.
You have seen an advertisement from a couple, who live in Australia, for someone to teach their two children your language for a year.
Write a letter to the couple. In your letter
explain why you think you would be suitable for the job
say what else you could do for the family
give your reasons for wanting the job
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….,
Describe an item of technology that you own which is very important to you. You should say: where you got it from how long you have had it what you use it for and explain why it is important to you.
Many people say that the only way to guarantee a job is to complete a course in university education. Others claim that it is better to start work after school and gain experience in the world of work. How far do you agree or disagree with the above views? Give a reason for your answer and include any relevant examples from your own knowledge or experience.
You were recently disrespected by one of the employees at your local supermarket.
Write a letter to the supermarket manager.
In your letter
• tell why you were speaking with the employee
• describe the employee's rude behavior
• explain what you'd like the manager to do
Mrs Barrett, An English-speaking woman who lives in your town, has advertised for some to help her in her home for a few hours a day next summer.
Write a letter to Mrs Barrett, in your letter.
Suggest how you could help her in her home
Say why you would like to do this work
Explain when you will and will not be available
There is a problem with the changing room in your gym. You reported it several times, but it was not resolved. Write a letter to the gym manager. In your letter
• Describe the problem.
• Explain what the gym’s response was when you reported the problem.
• Say what you would like the manager to do about the problem.
Write at least 200 words to express your ideas clearly by using various structures and vocabularies.
You work for an international company and you need some time off to attend a family celebration.
Write a letter to the company's manager. In your letter:
• give details of the celebration
• explain the reason why you need time off
• suggest a way to have your work done during that time.
You missed a flight due to a problem at the airport.
Write a letter to the airline.
In your letter:
Describe what happened that caused you to miss the flight
Explain how missing your flight affected you
Make it clear what you would like the airline to do.
(SOFIA) You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
You share a parking area with several neighbours and have recently started having problems.
Write a letter to be copied to all neighbours that share the parking area. In that letter
• explaining the problems
• suggesting ways to help the situation
• proposing a possible meeting
You should spend about 20 minutes on this task.
The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours.
Write a letter to the local council. In your letter:
describe how the rubbish collection system is not working properly
explain how this is affecting you and your neighbours
suggest what should be done about the problem
Write at least 150 words.
Mrs Barett, and English-speaking woman who lives in your town, has advertised for someone to help her in her home for a few hours a day next summer.
Write a letter to Mrs. Barrett. In your letter
-Suggest how you could help her in her home
-Say why you would like to do this work
-Explain when you will and will not be available
You said you would attend a friend's dinner party but you did not go.
Write a letter to your friend.
In the letter:
- Apologize for not attending
- Explain why you did not attend
- Say what you will do to make up for it
You are being sent on a one-month work assignment in San Francisco, California. You need a place to stay while you are there. Write a letter to the Maury Samson Real Estate Agency. In your letter: explain the situation describe the kind of accommodation you would like and provide the dates you will need it.
Begin your letter as follows: Dear Mr. Samson,
You are planning a holiday abroad and will be visiting a town where an old friend lives. You haven't spoken to this friend in a few years. Write a letter to your friend. In your letter: •give a brief update of your life since last in touch •Explain why you will be travelling to his/her town • say what you plan to do when you visit their town
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
The chart below shows the results of a survey about people's coffee and tea buying and drinking habits in five Australian cities. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Coffee and tea buying and drinking habits in five cities in Australia ercentage of city residents 70% 65% 60% 55% 50% 45% 40% 35% 30% 25% 20% Sydney Melbourne Brisbane Adelaide Hobart Bought fresh coffee in last 4 weeks Bought instant coffee in last 4 weeks Went to a café for coffee or tea in last 4 weeks
A road near your home is damaged. Please write your town/city council to complain about it.
In your letter
tell them who you are and where you live;
explain the nature of your complaint;
say what you would like them to do about it.
You recently read an article in a newspaper about your childhood friend with whom you have lost contact for a long time.
Write a letter.
Say which edition and when did the article appear
Explain why you lost contact with your friend
Say how you want them to help you to get back in touch
You recently moved to a different city and are looking for a place to stay.Write to a real estate agent and:
explain why you want to move.
mention what location would you prefer.
describe the accommodation type that you need.
You Recently Took a Part-Time Job Working for A Local Company. After a Few Weeks, You Realize Some Problems with The Job. Write a Letter to The Manager of The Company.
in Your LetterWriting task examples
Explain Why You Took the Job.
Describe the Problems that You Experienced.
Suggest What Could Be Done About Them
You were late for a friend’s wedding recently and would like to explain why.
Write a letter to your friend. In your letter:
•apologize for being late
•explain the reason why you were late
•suggest some activities you could do together when you both have time
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .....................,
Your parents will be celebrating their 50th anniversary next month. You are planning a big celebration, but you are not sure how to make the occasion really memorable. But you have a friend who can help.
Write to your friend Julia, who is a professional event planner. In your letter,
explain why this occasion is special
ask for her assistance
set up a time to meet your friend to discuss your plans
You are not happy about service you received a couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain the poor service you received from its employee.