You recently attented a meeting at a hotel. When you returned home you found you had left some vital papers at the hotel. Write a letter to the manager or the hotel.
-Explain the problem.
-Say why the documents are vital .
- Suggest a solution.
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
You live in a block of flats, your neighbor makes a lot of noise which has caused problems for you. Write a letter to your landlord. In your letter, you should:
explain the situation
tell him/her how you are affected by this
suggest what you want the landlord to do.
GENERAL TRAINING ONLY
You should spend about 20 minutes on this task.
You and your classmate just received a poor grade on a major school project. One reason for your grade was that your classmate’s family member got very ill. Your classmate was distracted and didn’t contribute as much as was expected.
Write a letter to your professor. In your letter
- Explain why you had to do most of the
work
- Describe how the illness of your
partner’s family member affected the
project
- Say what you hope your professor will
do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Professor Miller,
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
You recently stayed at hotel for a conference with your company and there were several problems with your room.
Write to the hotel managment to complain include:
•where you stayed
•what the problem were
•how they can fix your complains
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum. -Explain why you want to do voluntary/unpaid work at museum -Describe some skills and qualities you have that would be useful -Give details of when you would be available
You have recently ordered an item through the Internet, but you are not happy with the product.
Write to the company. In your letter: describe what you purchased explain why you are not happy with the product
tell them what you would like them to do about it
You have recently noticed that your computer is getting too slow and out-of-date. Write a letter to your manager. In your letter:-
- explain the problems with your computer
- give some examples of how this has affected your work
- make some suggestions for what can be done to help address this issue.
You have seen an advertisement for a 'weekend work' in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you. Now you want to apply for the job.
Write a letter to the hotel manager expressing your interest. In your letter,
introduce yourself
explain why you think you would be suitable for the job
ask what work you would be expected to do
You should write at least 150 words.
You have seen an advertisement for a part time job welcoming visitors to your town.
Write to the recruiters. In your letter
•Explain why you want the job
• Describe why you would be a good person for the role
• Describe any relevant experience you may have
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
have recently joined a well-reputed company. In your office, the cafeteria is not cleaned properly. The cutlery available is usually unclean and most of the food on sale is stale Write an email to the human resources department in about 150-200 words. Your email should do the following things: State what problem you face when you visit the cafeteria. Complain about the inability of the cafeteria staff to address the problem. Describe how you want the issue to be addressed.
Describe a time when you gave advice to others You should say: When it was To whom you gave the advice What the advice was And explain why you gave the advice
A friend you made while you were studying abroad has written to ask you for hekp in finding a job in your country. you have heard about a job in a local company that might be suitable for him/her.
write a letter to this friend. in your letter.
tell your friend about the job and what sort of work it involves
say why you think the job would be suitable for him/her
explain how to apply for the job
begin your letter as follows:
Dear....,
Is fast food to blaim for obesity in society or is gaining too much weight is the responsibility of the individuals? What are the factors contribute the obesity? Why do you think that children are becoming obese.
Write a letter to the manager of a local gym.n your letter.
Explain that you are moving to a new city and, therefore, will not be able to continue your gym membership.
Provide the necessary details for canceling your membership.
Inguire about any additional steps
Dear Manager,
You have just read an article in an international travel magazine which contained some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
•correct the information in the article
•explain why it is important for the magazine to give correct information
• suggest what the magazine should do about this situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Writing task 1
You should spend about 20 minutes on this task.
Your local council is considering closing a sports and leisure center it runs to save money.
Write to your local council. In your letter
. Let us know how you and your friends or family can use the center
. explain why a sports and leisure center is important to the local community
. describe the possible effects on the local population if the center were to close
Write at least 150 words.
You do NOT need to enter any address.
Start your letter like this:
you are taking a course at a local college. the deadline for your project was last week but you have not finished it.
write a letter to your teacher. in your letter
introduce yourself.
explain why you have not handed in the project yet.
request more time to do it.
Write a letter to your landlord complaining about problems you are having with your neighbour in the above floor- include-
- what problems are you facing,
- what have you done about them,
- what would you like the landlord to do?
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In some countries, there has been an increase in the number of advertisements which try to persuade children to buy snacks, toys, and other goods. Parents often claim that these ads are unfair as parents feel under pressure to buy these kinds of this for their children. To what extent do you agree or disagree.
You should spend about 20 minutes on this task.
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your landlord. In your letter
introduce yourself
explain what is wrong with the furniture
say what action you would like the landlord to take
You recently missed a flight. You think this was the fault of the airlines. Write a letter to the airlines. In your letter
- Explain why you believe the airlines was at fault
- Describe the impact of this had on your journey
- Say what you want the airlines to do.
Write at least 150 words
You do NOT need to write any addresses.
Begin you letter as follows: Dear Sir or Madam,
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
some people think that interview is not relaible method of choosing whom to employe and there are other better methods. to what extant do you agree or disagree.
You have been living in a rental apartment for the past year. Recently, a new neighbour moved in who has loud parties several times a week.
Write a letter to your landlord, In your letter
•Explain the situation
• Describe why it bothers you
• Suggest a solution
You have received a bill from a mobile phone (or cell phone) company for international call charges relating to a time when you did not use your phone for international calls. Write a letter to the company, complaining about this giving your reasons asking for the bill to be changed
Inviting a friend
You are studying English at a private language school attended by many international students. You are planning a surprise birthday party for a friend who has been feeling particularly sad and homesick. Write to another classmate and invite him / her to the party. In your letter:
explain the reason for the party
give the date and time of the party
suggest what the classmate could bring to the party
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.Write a letter to the manager of the hotel. In your letter. In your lettersay where you think you left the papersexplain why they are so importanttell the manager what you want him/her to do
Some people claim that not enough of the waste from homes is recycled. They say that the only way to increase recycling is for the government to make legal requirements. To what extent do you think laws are needed ti make people recycle more of their waste?
Many people have complained about the large salaries paid to top executives of major companies. Why do you think top executives are so well paid? Do you think their large salaries are justified?
You have read an article in a national newspaper which claims that town centre in your country all look very similar to each other.you don't fully agree with this opinion.
Write a letter to the editor of the newspaper.inyour letter.
Say which pointsin the article you agree with.
Explain ways in which your town centre is different from most othet town centres.
Offer to give guide tour to the writer of the article.
Some claim that not enough of the waste is recycled from homes. They say that the only way to increase recycling is for the government to make it a legal requirement. To what extent do you agree or disagree with the same?
A friend of yours has recently written to you asking for advice about a problem at work. You have had a similar problem at your workplace in the past.
Write a letter to your friend. In your letter,
tell your friend how you feel about the problem
explain how you faced a similar situation in the past
suggpst possible solutions to the problem
You recently bought a piece of équipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
Some people claim that immigrants should adopt the local culture when immigrating to a new country. While others think that they can establish a minority community instead. Discuss both views and give your opinion
A friend of your is thinking of going om a camping holiday for the first time this summer . he has asked for your advice.
Write a letter to your friend. In your letter
-Explain why you think your friend would enjoy a camping holiday.
-Describe some possible disadvantages.
-Say whether you would like to go camping with your friend this summer
The chart below shows the results of a survey about people's coffee and tea buying and drinking habits in five Australian cities. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Coffee and tea buying and drinking habits in five cities in Australia 70% 65% 60% 55% 50% 45% 40% 35% 30% 25% 20% Sydney Melbourne Brisbane Adelaide Hobart Bought fresh coffee in last 4 weeks Bought instant coffee in last 4 weeks Went to a café for coffee or tea in last 4 weeks
Asking for Information
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
Explain why you want to do the voluntary work.
State what your skills and experience are.
Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your friend. In your letter
-introduce yourself
-explain what is wrong with the furniture
-say what action you would like the landlord to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ................. ,
Your landlord has increased the amount of rent you pay every month and you don’t find it appropriate. Write a letter to the landlord and in your letter,
Explain why you are writing
Describe why you find the increase inappropriate
What you want to do now
People in all modern societies use drugs, but today’s youth are experimenting with both legal and illegal drugs, and at an early age. Some sociologists claim that parents and other members of society often set a bad example. Discuss the cause and effects of widespread drug abuse by young people. Make any recommendations you feel are necessary to help fight youth drug abuse. Give reasons for your answer.
nowadays families are not as close as in the past and a lot of people have used to this. Explain the reason for this and discuss any possible effects in it may have on society.
Your employer has recently allowed some employees to work remotely from home. You would also like to work from home.
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
mention why you are writing
explain why you would like to work from home
say how this can benefit you and the company
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
describe the jacket
explain when you visited the restaurant and where you were sitting
say want you want the manager to do.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours.
Write a letter to the local council. In your letter:
describe how the rubbish collection system is not working properly( its height too much, one its side overfilled)
explain how this is affecting you and your neighbours/( mosquitoes,smell, health issue
suggest what should be done about the problem( arrnage new dustbin , garbage taker every week
Write at least 150 words.
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
•Describe the poor experience you had
•Include ideas for what the library should change
•Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You recently bought a piece of equipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do