The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
the table highlights data on the number of travellers using three major British airports between 1998 and 2003. summerize the information by selecting and reporting the main features,and make comparisons where relevant.
Due to low-cost flights, many people are choosing to holiday abroad rather than have holidays in their own country. What are the advantages and disadvantages to this?
The new strain of coronavirus (COVID-19) is spreading across the globe and affecting all the walks of life. To contain the outbreak, many countries have put themselves in lockdown, such as by closing borders or suspending flights. Is this a positive or negative movement? What should an individual do to help prevent the further spread of the virus?
Question: The table illustrates the proportion of income spent by adults and children on four common items (food, electronic equipment, music, and videos) in the UK in 1998. Summarize the key trends shown in the table. Compare the spending patterns between adults and children, as well as between men and women, boys and girls. Highlight any significant differences in spending behavior.
The diagram illustrates the various stages and equipment involved in cement production and shows how cement is used in the concrete manufacturing process for construction purposes. Overall, both processes involve multiple steps and specialized tools. First, limestone and clay are crushed into a powder. This powder is then mixed and heated in a rotating kiln. Afterward, the mixture is ground into cement, which is packaged into bags for storage and sale. In addition to the cement-making process, the diagram highlights the steps involved in producing concrete, another essential material in the construction industry. Concrete is primarily composed of gravel, which makes up 50% of the mixture. Cement accounts for 15%, while sand and water represent 25% and 10% of the mix, respectively. All components are combined in a concrete mixer to produce the final product. In conclusion, cement, a key ingredient in concrete, is produced through a series of complex steps and requires various tools.
You recently missed a flight. You think this was the airline’s fault. Write a letter to the airline. In your letter,
•explain why u believe airline is at fault
•describe the impact it had on your journey.
•say what you want the airline to do
Topic: You left a bag on a flight. Write to the airline: explain what happened and what you want them to do.
The world has been an enormous increase in flight for leisure, business and commercial purposes around the world over recent years. What do you think are the main advantages and disadvantages of such flights?. Do you think flights should be taxed more?
In many parts of the world today there is a profitable market for products which lighten or whiten people's skin. Outline the reasons for using such products and discuss what effects they have in terms of health and society. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
The bar chart illustrates the number of passengers entering Mexico on international flights from 2005 to 2010, broken down by their origins: Canada, the USA, Europe, and South America.
You recently flew with an airline and had a problem with the food on the plane. Write a letter to the company. In your letter
· give the details of the flight
· explain what the problem with the food was
· say what the airline should do about it.
Write at least 150 words. You do NOT need to write any addresses.
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport.
Write a letter to your local newspaper. In your letter
explain where you live
describe the problem
give reasons why you do not want this development
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
The flight details
What the problem was
What you suggest
The table below shows the results of an airline survey in 2002 of economy class business travelers.The number indictes how many male of female passengers in each age group rated a particular feature as their most important in-flight consideration.
One long-distance flight consumes fuel which a car uses in several years’ time, but they cause the same amount of pollution. So same people think that we should discourage non-essential flights, such as tourist travel, rather than to limit the use of cars.To what extent do you agree or disagree?
Tourism today creates a variety of problems, such as pollution due to flights, traffic congestion and water pollution. Do you think that governments should impose extra taxes on flights or accommodation to restrict today's tourism industry?
The chart illustrates the quantity of participants who showed interest in sport sphere from 1985 to 2005. Overall, While basketball and badminton players remained stable, the players of tennis rose, and the players of rugby fell over time. The tennis as well as rugby sports had different amount of players in the time period. As the line graph compares, that badminton players were around 51 in 1985 . Then players slightly decreased to around 49 in 1990. However, players remained stable in 50 from 1995 to 2005. Regarding basketball's players, in 1985 there were approximately 75 people. Unfortunately, the figure slowly decreased to 70 in 1990. Afterward remained constant around 77 between 1995 and 2005. The tennis participants were 150 in 1985. The percentage gradually increased to approximately 175 in 1990 reaching a peak with around 225 participants in 2005. The players of rugby were around 240 in 1985. Afterwards people steadily declined just over 200 in 1995. Then participants rapidly went down to 50 from 1995 to 2005.
the number of flights has increased. do the advantages of this outweigh the disadvantages.
Motorized flight is the greatest invention in the modern world. No other invention has had a more significant impact on our lives. To what extent do you agree or disagree?
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport.
Write a letter to your local newspaper. In your letter
•explain where you live
•describe the problem
•give reasons why you do not want this development
Write a letter to the airline. In your letter:
* Describe what happened that caused you to miss your flight
* Explain how missing your flight impacted you
* Clearly state what you would like the airline to do
#flight
#airport
Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say
Give details of your flight
Discuss the issue you have encountered
What do you expect the nature to do
Tourism today creates a variety of problems, such as pollution due to flights, transport and dirty water. Do you think that governments should impose extra taxes on flights or accommodation to restrict today’s tourism industry?
One of the widely discussed issues nowadays is that Governments impose extra taxes on flights to restrict tourism industry. It is undeniable that tourism has become an essential part of our life.
The table give information about the temperatures and hours of daylight in london and sydney during the same weekend in december 2018.
There are plans to make your local airport bigger and increase the number of flights. You live
near the airport.
Write a letter to your local council. In your letter
say where you live
describe the problem
say why you do not want the development to take place
you are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport. Write a letter to your local newspaper. In your letter
Explain where you live
Describe the problem
Give reasons why you don’t want this development.
You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide
-your flight details
-what is problem
-suggest some improvements you want to see
The table below highlights data on the number of travelers using three major British airports between 1998 and 2003. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The line graph illustrates the average CO2 emissions per capita in four countries—Britain, Portugal, Italy, and Sweden—between 1967 and 2007. Overall, the UK had the highest CO2 emissions throughout the period, while Portugal had the lowest. In 1967, the United Kingdom and Sweden had the highest levels of CO2 emissions. However, over the 40-year span, emissions decreased for both countries. In the UK, CO2 emissions declined slightly until 1977, followed by a more gradual decrease until 2007. Sweden experienced an increase in emissions, rising from around 8.5 to just over 10 metric tons by 1977, after which emissions dropped sharply, falling to less than 6 metric tons by 2007. In contrast, CO2 emissions in Italy and Portugal increased over the period. Italy saw a sharp rise in emissions between 1967 and 1977, followed by more gradual growth. Portugal’s emissions also surged dramatically until 1997, then continued to rise steadily until 2007. In conclusion, despite increasing awareness of environmental issues, the UK remained the largest CO2 emitter among the four countries in 2007, while Portugal remained the least polluting.
Currently, products of skin whitening or lightening are more profitable globally. Discuss the causes of this trend and its effect on health and the society. Use relevant examples from your experiences
The graph illustrates how many tourists visited a particular Caribbean island from 2010 to 2017. On the whole, there was an increase in the number of visitors in the iland during the period. One of the features to note is that the total number of people visiting the iland increased throughout the period. More specifically, there were 1 million people in 2010, and then, rose to a staggering 3.5 million people by the end of the period in 2017. The second point to note is that visitors staying on cruise ships was also increasing. Looking more closely, the number of people fell slightly from 2011 at 0.5 million to around 0.25 million, but after that, increased to 2 million in 2017. Interestingly, the number of visitors staying on island had no changes from 2013 to 2017. Specifically, it rose from low of about 0.75 million in 2010 to 1.5 amillion in 2013,but from 2013 to 2017, the number was almost the same at 1.5 million.
The table shows the proportion of sales of a bookstore from 4 different sales categories, with a projection for 2025. Write a report, highlight key features and compare.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
The bar graph illustrates the frequency with which Americans ate at fast food restaurants between 2003 and 2013. Overall, the majority of Americans consumed fast food between once a week and once or twice a month during this period. Looking more closely at the data, in 2003, just over 30% of Americans ate fast food once a week, while around 30% did so once or twice a month. A small minority either never ate fast food or consumed it daily. By 2006, there was a slight increase in the percentage of people eating fast food once a week, as well as a growth in the number of those who ate fast food several times a week, rising from around 16% to 20%. The percentage of people eating fast food once or twice a month also increased. Meanwhile, only about 3% of Americans were daily fast food consumers during this period. Finally, in 2013, around 33% of people ate fast food once or twice a month, while a small portion of the population continued to consume fast food every day or never.
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say
– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.
You recently went on a business trip to another country and you faced an issue at the airport.
- inconvenience
Write a letter to the airport management and include
● what the details of your flight were.
- AL187 to the Delhi International Airport on 28 Jan at 10:27 AM
● what the problem at the airport was.
- The security check in machine was down due to lack of sufficient repair. Caused an almost half mile long waiting line in the airport and had to rushed to the gate one it was completed
● some suggestions for improvement. - Add an additional line + use software to track maintenancevand always to PM
One long distance flight consumes fuel which a car uses in several years' time, but they cause the same amount of pollution. So some people think that we should discourage non-essential flights, such as tourist travel, rather than to limit the use of cars. To what extent do you agreeor disagree?
The graph shows the number of overseas visitors (in thousands) to three different areas in a European country between 1987 and 2007. The three areas are: The coast (blue line) The mountains (orange line) The lakes (gray line) The coast: Around 40,000 visitors in 1987 Slight dip in early 1990s, then steady increase Reached about 75,000 by 2007 The mountains: Around 20,000 visitors in 1987 Gradual and steady increase Reached around 35,000 by 2007 The lakes: Around 10,000 visitors in 1987 Sharp rise from 1987 to around 2002 (peaking at 75,000) Then a sharp decline to around 50,000 by 2007
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STEP 1 - Read the task
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The line graph illustrates the number of participants in five different activities at a social centre in Melbourne, Australia, from 2000 to 2020. Overall, the Film Club consistently had the highest number of participants throughout the period, while Amateur Dramatics saw a significant decline and became the least popular by 2020. Table Tennis and Musical Performances experienced steady increases, whereas Martial Arts fluctuated over time. In detail, the Film Club remained the most attended activity, with participation staying relatively stable above 60, rising slightly from 65 in 2000 to about 68 in 2020. Amateur Dramatics started at around 26 participants in 2000, rose slightly to nearly 30 in 2005, then declined steadily, reaching just under 10 by 2020. The number of people participating in Table Tennis began at approximately 18 in 2000, stayed flat until 2010, then rose sharply to over 50 in 2020. Musical Performances had no participants in 2000 and 2005 but gradually increased to nearly 20 by the end of the period. Martial Arts fluctuated throughout the years, remaining within the range of 30 to 40 participants.
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
Write a letter to the airport flight manager about missing a
business trip due to an accident that happened at the airport.
Explain
• - what was the accident?
• - what was the result of missing the flight?
• - what do you want them to do?
The graph below highlights the difference between the proportion of male and females in different age groups who did regular physical activity in Australia in 2010.
As the result of tourisms and the incresing number of people traveling, there's an growingh demand for more flights. What problems does it have on the enviroment? What measures could be taken to solve the problem?
You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager. In your letter-
Describe the flight
Explain what the problem was
Ask how this issue can be solved