You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
General
You would like to participate in a business seminar in another country. Write a letter to the person in charge of the seminar and ask for detailed information on the dates, the program, the accommodation and the cost.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,...
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Task 1
You are looking for a full-time job. Write a letter to an employment agency. In your letter:
introduce yourself
explain what sort of job you would like
say what experience and skills you have
Begin your letter as follows: Dear Sir/Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
Your local newspaper is offering an award for people who have helped the community. Write a letter to the newspaper editor. In your letter
suggest someone you think should receive the award
describe what the person does to help the community
suggest an award that would be appropriate for this person
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
Explain why you want to do the voluntary work.
State what your skills and experience are.
Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job.
Write a letter to the Director of the Museum. In your letter,
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows – Dear Sir/Madam,
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
•Explain how missing your flight impacted you
•Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows
Dear Sir/Madam,
I am writing this letter to discuss regarding my missed flight of January 13 from Toronto pearson airport because of some technical difficulties at The airport.
The flight was scheudle to be departure in afternoon at 1300 to Heathrew airport London. I was present at the airport 2 hours before the schedule time of boarding. As per the information on the screens I went to gate F for the schedule departure. But after some time i came to know about that flight is already boarded from a a differnet gate number. Hence, I missed.
Because of that i missed my important meeting in London and i had to book a accomadation for the night too. I request you to efund me my ticket price including charges of accomodation.
Hoping to hearback from you.
Sam
You have just read an article in an international travel magazine which contained some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
•correct the information in the article
* explain why it is important for the magazine to give correct information
* suggest what the magazine should do about this situation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently organized an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
1) say what the participants liked about the hotel.
2) explain why they were unhappy about the food.
3) suggest what the manager should do to improve the food for the future.
write at least 150 words.
you do not need to write any adresses
Begin your letter as follows:
Dear Sir or Madam,
ou work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter, - describe the training course you want to do - explain what the company could do to help you - say how the course will be useful for your job Begin your letter as follows: Dear Sir or Madam,
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
Explain why you want to do the voluntary work.
State what your skills and experience are.
Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
You should spend about 20 minutes on this task.
You saw an online post of an important English academy looking for teachers to help underprivileged foreigner students.
Write a letter of application to the company. In your letter:
• Introduce yourself
• Explain why you are suitable for the job.
• Provide details of your past work experience.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You are planning a holiday and want to find out about the kinds of holiday packages that can be arranged by a local company.
Write a letter to the company to ask for information about the holiday packages they offer. In your letter:
• say where and when you would like to go
• include details about the kind of holiday you would like to take
• say what kind of information you would like to receive
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
•Give details of purchase
•Describe the problem
•Explain why you need a replacement urgently
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have been asked to organise a special dinner to celebrate your company’s achievements this year. Write a letter to the restaurant you have chosen. In your letter say
why you want to come to the restaurant and when
how many people will attend the dinner
what special requirements you have
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
A magazine wants to include contributions from its readers for an article called 'The book that influenced me most’.
Write a letter to the editor of the magazine about the book that influenced you most. In your letter,
describe what this book was about
explain how this book influenced you
say whether this book would be likely to influence other people
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part time course at a college, You now need to cancel your booking.
Write a letter to your college administrator. In your letter
Say which part time course you’ve booked.
explain why you need to cancel your booking
ask about booking a different course.
Begin as : Dear Sir or Madam
You recently bought a piece of equipment for your kitchen but it did not work. You phoned
the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you
would like the manager to do.
Begin your letter as follows:
Dear Sir or Madam,
WRITING TASK 1
You should spend about 20 minutes on this task.
A museum near your home is looking for people to do part-time voluntary/
unpaid work. You would like to do some voluntary/unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary/unpaid work.
In your letter
- explain why you want to do voluntarylunpaid work at the museum
- describe some skills and qualities you have that would be useful
- give details of when you would be available for work
Write at least 150 words
You do NOT need to write any addresses
Begin your letter as follows:
Dear Sir or Madam,
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
•Describe the problem you had with the tickets,
•Say why you were unhappy with the staff,
•Suggest what action the train company should take,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You should spend about 20 minutes on this task.
You and some friends want to start a weekly dance club and you have found a hall that would be suitable to hold your meetings.
Write a letter to the owner of the hall. In you letter,
1. explain your and your friends project
2. ask if it possible to rent the hall and under the what terms
3. state what day and what timings you would like to use the hall
You should write at least 150 words.
You do NOT to write any addresses. Begin your letters as follows:
Dear Sir / Madam,
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter:
• give details of your purchase
• describe the problem
• explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
•Explain why you want to do the voluntary work.
•State what your skills and experience are.
•Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six year old child.
Write a letter to the parents. In your letter
. explain why you would like the job
. give details of why you will be a suitable person to employ
.say how you would spend your free time while you are in Australia.
Write atleast 150 words.
You do not need to write any addresses..
Begin your letter as follows:
Dear Sir or Madam,
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
You experienced a problem while visiting a store in your neighborhood.
Write a letter to the manager of the store. In your letter:
Describe the problem
Explain why this problem has upset you
State what you want to happen as a result of your letter
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently returned by plane from an overseas trip. When you reached home, you realised you had left your hand luggage on the plane. Write a letter to the airline.
In your letter:
say when and where you lost your hand luggage
describe the bag and its contents
suggest the action you would like the airline to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
say which points in the article you agree with
explain ways in which your town centre is different from most other town centres
offer to give a guided tour of your town to the writer of the article
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
describe the item
explain where and when you left it
say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Your local hospital has advertised for people to do unpaid work helping at the hospital. You would like to do some work at the hospital in your free time.
Write a letter to the hospital. In your letter
• explain why you would like to do unpaid work at the hospital
• say what type of unpaid work you would be able to do
• give details of when you would be available for this work
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You will go to a foreign country to stay there for one year, and you need a place to live in. You have decided to write to an agency for accommodation. Write a letter to the agency to get information about accommodation. In your letter, say: why you are going to this country what kind of accommodation you want when you will arrive You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
Dear Sir or Madam,
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You want to start your own small business. Write a letter to a bank requesting information about obtaining a business loan to finance your new company.
In your letter, include the following information:
what kind of business you want to start
how much money you need
the length of time over which you would expect to repay the money
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ou have just read an article in a national newspaper which claims that town centers in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of newspaper. In your letter
Say which points in the article you agree with
Explain ways in which your town center is different from most other town centers
Offer to give a guided tour of your town to the writer of the article
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows:
Dear Sir or Madam,
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radio
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You saw an advertisement for a tennis course in England but you have some problems and can’t stay for the whole course.
Write a letter to the course director. In your letter,
explain your interest in the course
describe your problems
find out whether a refund is possible if you leave early
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six-year-old child.
Write a letter to the parents. In your letter
* explain why you would like the job
* give details of why you would be a suitable person to employ
* say how you would spend your free time while you are in Australta
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,