General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You saw an advertisement for a tennis course in England but you have some problems and can’t stay for the whole course.
Write a letter to the course director. In your letter,
explain your interest in the course
describe your problems
find out whether a refund is possible if you leave early
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•say which part-time course you booked
•explain why you need to cancel your booking
•ask about booking a different course
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Making Recommendations.
You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter:
•say in general what you like about shopping in your area
•say what is wrong with the facilities
• suggest how they can be improved
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
· Describe the problems
· Explain how these problems are affecting the public
· Suggest some changes that could be made
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
what the problem is
how this problem has affected you
what the college should do to fix this problem
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You will go to a foreign country to stay there for one year, and you need a place to live in. You have decided to write to an agency for accommodation. Write a letter to the agency to get information about accommodation. In your letter, say: why you are going to this country what kind of accommodation you want when you will arrive You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
- introduce yourself and say when the incident happened
- describe what you saw and heard
- say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
You recently booked a part time course at a college, You now need to cancel your booking.
Write a letter to your college administrator. In your letter
Say which part time course you’ve booked.
explain why you need to cancel your booking
ask about booking a different course.
Begin as : Dear Sir or Madam
You should spend about 20 minutes on this task.
A large company in your area has decided to spend a certain amount of money, either to sponsor a local children’s sports team for two years, or to pay for two open-air concerts. It has asked for feedback from the general public.
Write a letter to the company. In your letter,
describe the benefits of sponsoring the sports team
summarise the benefits of paying for the concerts
say how you think the company should spend the money
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
You would like to participate in a work-related seminar in another country. Write a letter to the person in charge of the seminar and ask for detailed information regarding the dates, program, accommodation and cost. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
say which points in the article you agree with
explain ways in which your town centre is different from most other town centres
offer to give a guided tour of your town to the writer of the article
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
•ask what types of membership are available, and what the prices are
•ask what activities are available
•ask what the joining procedure is
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job.
Write a letter to the Director of the Museum. In your letter,
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows – Dear Sir/Madam,
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
•explain why you took the job
•describe the problems that you experienced
•suggest what could be done about them
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
The system used for rubbish/ garbage collection in your local area is not working properly. This is causing problems for you and your neighbours.
Write a letter to the local council. In your letter
- describe how the rubbish collection system is not working properly
- explain how this is affecting you and you neighbours
- suggest what should be done about the problem
You do NOT need to write any addresses
Begin your letter as follows
Dear Sir or Madam,
You have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have heard that a developer plans to build a shopping centre near your home.
Write a letter to the council. In your letter
say how you heard about the plan
explain how you feel about it
ask for more information about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The school Library is seeking applicants for job over summer break. Write a letter to the library's manager, In the letter include:
A brief introduction of yourself
Your experience and relevant skills
Why you want the job
Dear Sir or Madam,
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.
In your letter,
describe the problems
explain how it is affecting people
say what the company should do to help
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
There is construction taking place near your home and the noise is disturbing you.
Write a letter to your local council. In the letter,
Describe the construction
Explain why the construction is a problem for you
Say what you would like them to do about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•Say which part-time course you booked
•Explain why you need to cancel your booking
• Ask about booking a different course
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear sir or madam
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport.
Write a letter to your local newspaper. In your letter
explain where you live
describe the problem
give reasons why you do not want this development
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking. Write a letter to the college administrator. In your letter:
say which part-time course you booked
explain why you need to cancel your booking
ask about booking a different course
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam..........,
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six year old child.
Write a letter to the parents. In your letter
. explain why you would like the job
. give details of why you will be a suitable person to employ
.say how you would spend your free time while you are in Australia.
Write atleast 150 words.
You do not need to write any addresses..
Begin your letter as follows:
Dear Sir or Madam,
WRITING TASK 1
You should spend about 20 minutes on this task.
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are soon going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to work experience.
In your letter,
-thank the manager for the opportunity to do work experience
-explain what you hope to learn from the work experience
-ask some questions about the work experience you are ging to do
Begin your letter as follows:
Dear Sir or Madam,
General
You and your neighbours have noticed that the trash collection services where you live have recently been quite bad. Write a letter to your local council.
In your letter:
explain what you have recently experienced
explain what the neighbours have recently experienced
ask what action will be taken to improve the service.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
1)Say what the participants liked about the hotel
2)Explain why they were unhappy about the food
3)Suggest what the manager should do to improve the food in future
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,
You have just read an article in a national newspaper which claims that town centers in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of newspaper. In your letter
Say which points in the article you agree with
Explain ways in which your town center is different from most other town centers
Offer to give a guided tour of your town to the writer of the article
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows:
Dear Sir or Madam,
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
* say where you think you left the papers
* explain why they are so important
* tell the manager what you want him/her to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have been facing a lot of issues at work lately. Write a letter to your Reporting Manager informing him about this.
In your letter:
• Explain what / who is affecting your work and people's attitude towards you
• What your expectations are from this work/office
• How / what your manager can do to help you with these problems
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
A large company in your area has
7
band decided to spend a certain amount of money, either to sponsor a local
children's sports team for two years, or to pay for two open-air concerts. It has asked for feedback from the general public. Write a letter to the company. In your letter - describe the benefits of sponsoring the sports team - summarise the benefits of paying for the concerts - say how you think the company should spend the money Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
• what the problem is
• how this problem has affected you
• what the college should do to fix this problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear/ Madam
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
•explain why you cannot keep the appointment
•apologise and offer to arrange a new appointment
•ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter:
•Which part-time course you booked,
•Explain why you need to cancel your booking,
•Ask about booking a different course.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,