You are looking for a full-time job. Write a letter to an employment agency. In your letter:
• introduce yourself
• explain what sort of job you would like
• say what experience and skills you have
Begin your letter as follows: Dear Sir/Madam
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows: accelerat
Dear Sir or Madam,
Write at least 150 words.
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area.
Write a letter to the project manager to offer your help. In your letter:
-Describe a local volunteer project that you are passionate about
-Explain what you would like to do to help
-Suggest how to gather more support for the cause
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
-say which part-time course you booked
-explain why you need to cancel your booking
-ask about booking a different course
Begin your letter as follows:
Dear Sir or Madam,
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are planning a holiday and want to find out about the kinds of holiday packages that can be arranged by a local company.
Write a letter to the company to ask for information about the holiday packages they offer. In your letter:
say where and when you would like to go
include details about the kind of holiday you would like to take
say what kind of information you would like to receive
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Although you have never studied computing, you have always been interested ill computers - you buy magazines about them, and you have taught yourself many skills your computer at home. You have just read about a computer course that really interests you, but it is only for people who have studied computing at college or university.
Write a letter to the Enrolment Officer asking if you can enrol, explaining your circumstances and asking if he/she will make a special exception for you.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter:
•Which part-time course you booked,
•Explain why you need to cancel your booking,
•Ask about booking a different course.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
Making Recommendations.
You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter:
•say in general what you like about shopping in your area
•say what is wrong with the facilities
• suggest how they can be improved
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
You do NOT need to write any addresses Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•say which part-time course you booked
•explain why you need to cancel your booking
•ask about booking a different course
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.
In your letter,
describe the problems
explain how it is affecting people
say what the company should do to help
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are looking for a full-time job. Write a letter to an employment agency. In your letter:
+introduce yourself
explain what sort of job you would like
say what experience and skills you have
Begin your letter as follows: Dear Sir/Madam
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six-year-old child.
Write a letter to the parents. In your letter
* explain why you would like the job
* give details of why you would be a suitable person to employ
* say how you would spend your free time while you are in Australta
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You are going to study in a college in the UK next year. You would like to stay in a college Hall of Residence.
Write a letter to the college. In your letter
explain your accommodation requirements
explain what your food needs are
ask what alternatives are available if they cannot provide what you want
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance. Write a letter to the manager of your insurance company. In your letter:
Describe the characteristics of what you lost
Explain how you lost it
Tell the insurance company what you need from them
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You want to start your own small business. Write a letter to a bank requesting information about obtaining a business loan to finance your new company.
In your letter, include the following information:
what kind of business you want to start
how much money you need
the length of time over which you would expect to repay the money
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
For the past year, you have been a member of a local club. Now you want to discontinue
your membership.
Write a letter to the club secretary. In your letter
● state what type of membership you have and how you have paid for this
● give details of how you have benefited from the club
● explain why you want to leave
Begin your letter as follows:
Dear Sir or Madam,
You have been asked to organise a special dinner to celebrate your company’s achievements this year. Write a letter to the restaurant you have chosen. In your letter say
why you want to come to the restaurant and when
how many people will attend the dinner
what special requirements you have
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have heard that a developer plans to build a shopping centre near your home.
Write a letter to the council. In your letter
say how you heard about the plan
explain how you feel about it
ask for more information about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model answer
You should spend about 20 minutes on this task.
You have heard that a developer plans to build a shopping center near your home.
Write a letter to the council. In your letter
• say how you heard about the plan
• explain how you feel about it
• ask for more information about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought a piece of sports equipment from an online store. When you first used the piece pf equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter :
describe the problem with the piece of sports equipment.
say what happened because of the problem.
explain what you would like the company to do.
Begin your letter as follows :
Dear Sir or Madam,
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have heard that a developer plans to build a shopping centre near your home.
Write a letter to the council. In your letter
say how you heard about the plan
explain how you feel about it
ask for more information about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
•Explain why you want to do the voluntary work.
•State what your skills and experience are.
•Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
You experienced a problem while visiting a store in your neighborhood.
Write a letter to the manager of the store. In your letter:
Describe the problem
Explain why this problem has upset you
State what you want to happen as a result of your letter
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club e.g. facilities, members, costs
Begin as follows: Dear Sir or Madam,
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You saw a brochure for a one-week walking tour in the mountains. You're very interested in taking part, but you're not very fit and are worried you wouldn't be able to keep up. Write to the tour operator. In your letter:
• Explain why you're interested in the tour.
• Ask for information about dates and prices.
• Express your concerns about your fitness level.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have noticed a problem in a public park near your home. You decide to write to the park manager about this problem.
- say how often you visit the park
- describe the problem that you have noticed
- suggest a possible solution to this problem
You do not need to write any addresses
Begin your letter as follows
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You and some friends want to start a weekly dance club and you have found a hall that would be suitable to hold your meetings.
Write a letter to the owner of the hall. In you letter,
1. explain your and your friends project
2. ask if it possible to rent the hall and under the what terms
3. state what day and what timings you would like to use the hall
You should write at least 150 words.
You do NOT to write any addresses. Begin your letters as follows:
Dear Sir / Madam,
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
General Training Task 1
You should spend about 20 minutes on this task.
Some members of your city council want to prohibit cars on several downtown streets. This will allow pedestrians and bicyclists to use the roads freely.
Write a letter to a city council official in your city. In your letter
Explain how you heard about the plan
Provide some possible effects of this plan
Give your opinion about the plan
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Task 1
You should spend about 20 minutes on this task.
You have just read an article in an international magazine which contains some incorrect information about your town.
Write a letter to the editor of the magazine. In your letter,
• say which points in the article you are in agreement with
• explain ways in which your town centre is different from what is stated in the article
• provide some interesting local facts about your town
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Your local hospital has advertised for people to do unpaid work helping at the hospital. You would like to do some work at the hospital in your free time.
Write a letter to the hospital. In your letter
• explain why you would like to do unpaid work at the hospital
• say what type of unpaid work you would be able to do
• give details of when you would be available for this work
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The school Library is seeking applicants for job over summer break. Write a letter to the library's manager, In the letter include:
A brief introduction of yourself
Your experience and relevant skills
Why you want the job
Dear Sir or Madam,
You recently returned by plane from an overseas trip. When you reached home, you realised you had left your hand luggage on the plane. Write a letter to the airline.
In your letter:
say when and where you lost your hand luggage
describe the bag and its contents
suggest the action you would like the airline to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,