You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You have heard that a developer plans to build a shopping center near your home.
Write a letter to the council. In your letter
• say how you heard about the plan
• explain how you feel about it
• ask for more information about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase
-> describe the problem
-> explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You live in a room in college which you share with another student.
However, there are many problems with this arrangement and you find it
very difficult to work.
Write a letter to the accommodation officer at the college. In your letter
•describe the situation
•explain your problems and why it is difficult to work
• say what kind of accommodation you would prefer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school.
in your letter
describe what you enjoyed about the course
say how much cooking you've done since the course
suggest another cookery course you'd like the school to offer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Your employer has recently allowed some employees to work remotely from home. You would also like to work from home. Write a letter to the HR manager for permission to work from home for the next six months.
In your letter:
• mention why you are writing
• explain why you would like to work from home
• say how this can benefit you and the company
No need for address
Start with dear Sir/Madam,
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover
the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
● Dear Sir or Madam,
Dear Sir or Madam,
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary/unpaid work. In your letter,
explain why you want to do voluntary/unpaid work at the museum
describe some skills and qualities you have that would be useful
give details of when you would be available for work
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought a piece of sports equipment from an online store. When you first used the piece pf equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter :
describe the problem with the piece of sports equipment.
say what happened because of the problem.
explain what you would like the company to do.
Begin your letter as follows :
Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You are looking for a full-time job. Write a letter to an employment agency. In your letter:
• introduce yourself
• explain what sort of job you would like
• say what experience and skills you have
Begin your letter as follows: Dear Sir/Madam
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
Begin your letter as follows:
Dear Sir or Madam,
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
You have been working for a company for more than a few years and have decided to leave the company.
Write a letter to your company manager saying that you want to leave the company. In your letter explain:
what you have learned while working for the company
whether you have enjoyed working for the company
what are your reasons for leaving the company
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
•explain what has happened
•describe the bag and its contents
•say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
say which points in the article you agree with
explain ways in which your town centre is different from most other town centres
offer to give a guided tour of your town to the writer of the article
Dear Sir or Madam,
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in an Australian magazine. For someone to live with a family for 6 months and look after their 6 years old child.
Write a letter to the parents.
explain why you would like the job
give details of why you should be a suitable person to employ
say how you would spend your free time while you are in Australia
Dear sir or Madam,
Recently Booked A Part-time Course At A College, You Now Need To Cancel - GT Letter Band 9 Sample
You should spend about 20 minutes on this task.
You recently booked a part-time course at a college. You now need to cancel your booking. Write a letter to the college administrator. In your letter:
say which part-time course you booked
explain why you need to cancel your booking
ask about booking a different course
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam..........,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
what the problem is
how this problem has affected you
what the college should do to fix this problem
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have just read an article in an international travel magazine which contained some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter:
correct the information in the article
explain why it is important for the magazine to give correct information
suggest what the magazine should do about this situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your local council. In the letter,
Describe the construction
Explain why the construction is a problem for you
Say what you would like them to do about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently missed a flight. You think this was the fault of the airlines.
Write a letter to the airline. In your letter
- explain why you believe the airline was at fault
- describe the impact this had on your journey
- say what you want the airline to do.
Write at least 150 words.
You do NOT need to write any addresses.
Begin you letter as follows: Dear Sir or Madam,
You have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
Part 1
You are due to start a new job next week but you will not be able to because you have some problems.
Write a letter to your new employer. In your letter:
- explain your situation
- describe your problems
- tell him/her when you think you can start
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
You do NOT need to write your own address.
Begin your letter as:
Dear Sir or Madam,
You should write at least 150 words.
You should spend about 20 minutes on this task.
You will go to a foreign country to stay there for one year, and you need a place to live in. You have decided to write to an agency for accommodation.
Write a letter to the agency to get information about accommodation.
In your letter, say:
why you are going to this country
what kind of accommodation you want
when you will arrive
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
give details of your visit to the restaurant
explain the reason for the celebration
say what was good about the food and the service
Write at least 150 words.
Dear Sir/ Madam,
You forgot a bag at the gym and the gym is close for renovations.
Write a letter to the Gym officer and mention the below :
Introduce yourself
Description of the bag
Tell them to who you want to give the bag to
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently visited a tourist attraction and you were very pleased with the help given to you by the staff.
Write a letter to the head of staff at the tourist attraction. In your letter:
give details of the circumstances of your visit
describe the help given to you by the staff
say what you want the head staff to do
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
General
You would like to participate in a business seminar in another country. Write a letter to the person in charge of the seminar and ask for detailed information on the dates, the program, the accommodation and the cost.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,...
You have heard that a developer plans to build a shopping center near your home.
Write a letter to the council. In your letter
• say how you heard about the plan
• explain how you feel about it
• ask for more information about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
•thank the manager for the opportunity to do work experience
•explain what you hope to learn from the work experience
•ask some questions about the work experience you are going to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Making Recommendations.
You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter:
•say in general what you like about shopping in your area
•say what is wrong with the facilities
• suggest how they can be improved
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
You recently attended a meeting at a hotel. When you returned home, you realized you had left some important documents at the hotel.
Write a letter to the manager of the hotel. In your letter:
Explain the situation
Describe the documents
Say what action you would like the manager to take
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir/Madam,
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
You should spend about 20 minutes on this task. You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item • explain where and when you left it • say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,