You have been offered a job, asking you to start next week. You want the job very much but, because of a previous commitment, you want to delay the start for another two weeks.
Q Write to the Manager, accepting the job, but explaining your situation and asking for the change to your start date.
Write a letter to your manager requesting two weeks’ leave for a personal commitment.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
• explain why you want to work in the company's head office for six months
•say how your work could be done while you are away
• ask for his/her help in arranging it
Write a letter to the cinema manager to inform him/ her that you have lost your bag in the cinema. In your letter you should
- tell exactly what happened and when
- explain where you think you left the bag
- ask the manager to help find your bag.
Some people think the school children need to learn practical excuse such as car maintenance or bank account management along with academic subject at school. to what extent do you agree or disagree?
Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
suggest a suitable date and time for the party
recommend a venue
propose the food and entertainment options that should be available.
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
You and your family visit the local shopping mall every week. However, it has become more and more difficult to find a parking spot recently. You would like to let the shopping mall manager know about this problem. Describe the problem you are having with the mall’s parking. Explain what you and your family have to do in order to visit the shopping mall now. Provide some suggestions for how the mall manager can solve this problem.
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows: accelerat
Dear Sir or Madam,
Write at least 150 words.
You took an elderly member of your family, who was not able to walk properly, to a museum and he/she faced a few problems.
Write a letter to the manager of the museum. In your letter,
say why you visited the museum
describe the problems you faced
suggest what can be done to avoid those problems
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You have seen a course advertised online that you think would help you perform better at work. The course will take place during the week, so you will need to take time off work.
Write a letter to your manager. In the letter
say what the course is
explain why you want to do the course and how it will be beneficial to the company
suggest how your work can be covered while you attend the course.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager. In your letter:
Say what the participants liked about the hotel
Explain why they were unhappy about the food
Suggest what the manager should do to improve the food in future
Some people think that students should be taught how to manage money in primary schools and secondary schools because it is an important life skill. Do you agree or disagree?
you recently organised an all- day meeting for your compagny, which took place in a local hotel. In their feedback, participant at the meeting said that they liked the hotel, but they were un happy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
You have decided to leave your current job even though you enjoy it. Write a letter to inform your
manager of your decision.
In your letter:
tell the manager your decision and the reason
describe what you have learnt in your current job
ask the manager to write you a reference letter.
Write a letter to your manager to nominate a person for best employee of the year award.
Who is this person?
Why did you choose him?
What is the characteristic of a good employee?
Writing
Task1
Letter
You believe that your local library needs some improvements.
Wriye a letter manager to suggest changes
In your letter:
Explain why you think the library needsbimprovements
Suggest what changes should be made
Invite the manager to discuss your suggestions in more detail
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
say which play you saw and when
describe the problems you experienced in the theatre
suggest what the manager should do
You recently notice a local restaurant that was offering a part-time Job.
Write a letter to the restaurant’s manager.
• Explain that you would like to apply for the job
• Give some details of any relevant experience that you have
• Specify the days and times that would suit you.
You’ve read an article about the company you work for in a business magazine. The article contains information that is wrong.
Write a letter to your manager. In your letter:
• give details of the magazine
• explain what information about your company is wrong
• suggest what you think your manager should do
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter, •Give details of the move •Describe the damage • Say what you would like the manager to do.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the manager what you want him/her to do
You recently had lunch at a restaurant and accidentally left behind a valuable item. Write a letter to the restaurant manager. In your letter:
When and where you lunched
What item you left behind
What you would like them to do
Write a letter
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write an email to the restaurant's manager in about 150-200 words. Your email should do the following things:
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
In most successful organisations, some people believe that communication between managers and workers is important, other people say that other factors are more important. What is your opinion?
You recently attended a professional training course that you found highly beneficial for your career growth. Write a letter to your manager, requesting the company to arrange a similar training course for your colleagues. In your letter, you should: - Explain the training course you attended and its benefits - Suggest why it would be helpful for your colleagues - Provide details on how the company can arrange this training course
Write a short letter to the manager
In your letter:
Say how you feel about the closure
Suggest what the studio should do during the closure
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manage of the manager of the nearest private sports club. In your letter.
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
In most successful organizations, some people believe that communication between managers and workers is important, other people said that other factors are more important. What is your opinion?
You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter:
Describe the problem with the device.
Explain what you have done to try to resolve the issue.
State what you would like the manager to do.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should do to improve the food in future
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
you are not satisfied with the changing rooms ina sports centers that you visit.write aletter to the sports center manager in you letter.
Explain the problems say how feel about this problem,and say what you would like the manager to talk
You have been doing some voluntary work to help your local community.
However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working.
In your letter
describe the work you have been doing
explain why you can no longer do this work
recommend another person who is interested in the work
You just bought dog food at a pet store and you had problem with the food. Write to the manage of store.
In the letter:
* explain what happened
* Describe how the food affect you pet
* Write about the action you want the manager to take
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.
Write a formal letter to your manager requesting funding for a professional training course. Explain what the course is about, why it would benefit the company, and how much money you need.
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.