Manager asked you to do a presentation at the upcoming meeting. Write a letter including, topic of presentation, benefits of conducting a session and requirement for the conducting presentation.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter,
-say about the holiday and where you stayed
-mention why you are unhappy about the hotel where you stayed
-say what yo would like the travel agency to do
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in the local newspaper for swimming lessons at your community sports centre. You want to find out more about these lessons. Write a letter to the manager of the sports centre. In the letter
● describe how well you can swim at the moment
● explain why you want to learn to swim better
● enquire about the time and cost of the swimming lessons
You recently bought a piece of equipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter... •- Tell the manager about the problems you had •- Explain to them how you feel about what happened •- Let them know what actions you would like them to take.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
The hotel where you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
– A brief introduction of yourself
– Your experience and relevant skills
– Why you want the job
You work for an international company. You have seen a training course which will be useful for your job.
Write a letter to your manager. In your letter
* describe the training course you want to do
* explain what the company could do to help you
* say how the course will be useful for your job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently notice a local restaurant offering a part time job
Write a letter to the restaurant’s manager. In your letter
•Explain that you would like to apply for this job
•Give some details of relevant experience that you have
•specify the date and time that would suit for you
You should
You don’t write any address
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues
Give information about the business meeting
Tell other requests you might have
You visit a spot center regularly and there is a problem with changing rooms in it you have complained about it several times but with no success write a letter to a manager of the sports
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ………………,
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You ride a bicycle to work, but there is a problem with the parking. Write a letter to the building manager to provide bicycle parking.
In your letter, you should:
why you ride a bicycle to work
what the problem is with the parking
what your suggestions are.
The table below shows the percentage of women in senior management in three companies between 1975 and 2015 .
Some people think that is it a good thing for senior management to have a very high salary compared to other workers of lower positions in the same company. To what extent do you agree?
A lot of places in the world relyon tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Describe the advantegs and disadvantages of tourism in the modern world. Do you think that benefits of tourism outweight its drawbacks?
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience.In your letter:
. Thanks the manager for the opportunity to do work experience
. Explain what you hope to learn from the work experience
. Ask some questions about the work experience you are going to do
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
Do you agree or disagree with the following statement? In order to become financially responsible adults, children should learn to manage their own money at young age. Use specific reasons and examples to support your answer.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
-explain why you want to work in the company’s head office for six months
-say how your work could be done while you are away
-ask for his/her in arranging in
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.
vou left a jacket behind at a restaurant you went to recently. write a letter to the restaurant manager. In your letter
о
describe the jacket
explain when you visited the restaurant and where you were sitting say want you want the manager to do.
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
Write at least 150 words
ou recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
a lot of place in the world are rely on tourism as they think it is main source of income .unfortunately tourism can be a problem if it is not well managed . what are the advantages and disadvantages.?
You have forgotten an important thing or document in a taxi on your
recent trip. Write a letter to the taxi company manager and say
Give details of your journey.
Describe the importance of what you left in that taxi.
What do you expect the taxi company manager to do?
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter, •Give details of the move •Describe the damage • Say what you would like the manager to do.
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
- Explain what happened to your watch
- Describe your watch
- Ask the manager to help you find it
You recently moved to a new city and want to join a local gym.
Write a letter to the gym manager. In your letter:
Ask about the types of membership available
Explain your fitness goals
Request information about trial sessions or discounts
You have recently moved to a new company and you want to write to the manager.In your letter.
•Introduce yourself
•mention what you have done since you moved to the company
•and ask to meet the manager to discuss your needs and concerns.
Write a letter to a manager of the taxi company to complain about the problem with the taxi service used by you.
- when and where you used the taxi service
- describe A problem you faced
- what you expect from the manager to do
You attended a training course, but the quality of the course was not satisfactory.
Write a letter to the training center manager.
Explain the problems you faced during the course
Describe how these problems impacted your learning experience
Suggest ways the training center could improve the course
You work in an international company. Write a letter to your manager to give you some time off.
Write the reason why you need time off.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately, you have a travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
1)describe the lost item.
2)Explain how you lost it
3)Tell the insurance company what you would like them to do
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
•explain why you took the job
•describe the problems that you experienced
•suggest what could be done about them
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
you recently brought an electronic product froma store.and found that the product is not working properly.write a letter to store manager.In your letter. Complain about the problem,proposed action for the store to take and ,request confirmation that this regard.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
· Describe the situation
· Explain how you were helped
· State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,