Some managers encourage their staff to work better by giving them more money. To what extent do you think this policy can be effective? Can you recommend any other methods to achieve this goal?
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You have just started a course on a college which has nosport facilities of otd own. Write a letter to the manager of the nearest private sports club . In your letter
•introduce yourself
•say why you are intersted in this sports club
•ask some questions about club e.g. facilities , members , cost
Some people think that the media have the right to publish detail of people's view. while other thinks it should be managed. Discuss both views.
Write a letter to the manager of the supermarket. In your letter
1. say who you are
2.give details about the accident
3. suggest how the supermarket could prevent similar accidents.
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter:
-explain why you want to take time off work
-give details of the amount of time you need
-suggest how your work could be covered while you are away
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
You missed an important meeting at work.
Write a letter to your manager.
In the letter:
-apologize for not attending
-explain why you did not attend
-say what you will do to make up for it
*Some people believe that all company decisions should be made by managers. Others feel that it is better to include employees when making decisions. Discuss both views and give your opinion*
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside .
write a letter to the hotel manager to make arrengements . In your letter,
-explain what accommodation you require and when you want to stay
-ask what will be included in the price
-enquire about activities and places of interest near the hotel.
There have been several comp,laints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be
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You work for an international company, and would like to spend six months working in its head office in another country. write a letter to your manager. in your letter
-why you want to work in company's head office for six months
-say how your work could be done while you are away
-ask for his/her help in arranging it.
Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
-what you heard about the inconvenience from the staff
-how you feel about it
-what suggestions you have
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area. Write a letter to the project manager to offer your help. In your letter: * Describe a local volunteer project that you are passionate about * Explain what you would like to do to help * Suggest how to gather more support for the cause
You recently stayed in a hotel in a large city. The weather was very unusual for tI time of year and the heating/cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter
give details of what was wrong
explain what you had to do to overcome the problem at the time say what action you would like the manager to take
“Some people think that Government should take measures to improve the health of its citizens. Others think it must be managed by individuals. Discuss both views and give your opinion”
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
You should spend about 20 minutes on this task.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group doesexplain why the group is good for the communitysuggest alternative days and times for practice
You want to organise a party in your office to celebrate something.
Write a letter to your manager about the party at the office. In your letter,
•say what the party is about
•mention why it is necessary
•explain what you expect from him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in future
Write at least 150 words.
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
Overcrowded classrooms can hinder the teaching and learning process, affecting both teachers and students. Explore the causes of overcrowding in schools and propose practical solutions to manage classroom sizes and improve the quality of education
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter
*Explain why you want to take time off work
*Give details of the amount of time you need
*Suggest how your work could be covered while you are away
There is a problem with the changing rooms in the sports centre
that you visit. You have complained several times but with no
success.
Write a letter to the manager of the sports centre. In your letter:
● Describe what the problem with the changing rooms is
● Say what happened the last time you complained
● Explain what you want the manager to do
some people say that international problems should be tackled at a national level. However, others argue that these should be managed globally. Discuss both views and state your opinion.
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success
Write a letter to the manager of the sports centre In your letter
●describe what the problem with the changing rooms is
●say what happened the last times you complained
●explain what you want the manager to do
You work for an international company. You want to attend special family celebration during working hours. You need to take time off work for this. Write a letter to your manager. In your letter:
Give details of family celebration.
Tell your manager how much time time off work you need.
Suggest how work can be done while you attend the celebration.
You are going to have a family party in a private room in a
hotel.
Write a letter to the hotel manager. In your letter, say:
● why you need to use this private room
● what you need them to provide for the party
● inquire about the price of the food you are ordering
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
You have missed some important papers accidently in a taxi.
Write a letter to the manager of the Taxi company. In your letter:
⦁ Give the details of your journey
⦁ Explain why those papers are important for you
⦁ Suggest what can the manager do
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
You recently visited a local museum and had a mixed experience. Write a letter to the manager of the museum. In your letter:
describe your visit to the museum
explain what you liked and what you didn’t like
suggest some improvements to help enhance the visitor experience
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought a new computer for your job in the office. There is a problem with the internet connection to your computer.
Write a letter to the IT support manager. In your letter:
· Explain the details of your computer
· Describe the problem that you have
· Ask for help to solve this problem
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
- Explain what happened to your watch
- Describe your watch
- Ask the manager to help you find it
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-say who you are
-give details about the accident
-suggest how the supermarket could prevent similar accidents
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
· Describe the problems
· Explain how these problems are affecting the public
· Suggest some changes that could be made
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
• say what actions you want him/her to take.
It is a good thing for people in senior management positions to get a higher salary than other workers in the same company. To what extent do you agree or disagree?
You work a part-time job in a company, and the company posted an advert seeking a person for a full-time position. Write a letter to your manager requesting to apply for the advertised position. In your letter say
– Why do you want to apply?
– What are your future goals?
– Why would it be beneficial for the company?
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
You need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in in a week’s time.
• Explain how & who will look after your work while you are away. Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
Apologize for your absence and explain the reasoning.
Explain why you had to be at the other event.
Explain what you will do to catch up.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter
-say what the participants liked about the hotel
-explain why they were unhappy about the food
-Suggest what the manager should do to improve the food in future
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
recently travelled by train on a business trip. When you got off, you left some luggage on the train by mistake. Write a letter to the manager of the lost property office at the train company. In your letter give details of your journey describe the luggage and its contents say what you want him/her to do.
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
•describe the problems with the tour guide’s service
•explain how it affected your experience
•suggest what the company could do to ensure better service in the future
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
•Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.