You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
You experienced an incident on public transport that caused you distress. Write a letter to the managed of the public transport company. In your letter
Describe the incident
Explain how this incident affected you
Suggest what could be done about it
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
you have lost a vsluable item. write a letter to insurance manager
Write a letter to the manager of a hotel where you stayed and left two things.
Give details of your stay
Why those 2 things ar important
How he can return
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
Your next-door neighbour likes to listen music late at night. Because of the loud music, you often loose sleep. Write a letter to building manager. In your letter
•describe the situation
•explain the problems its causing you.
•offer atleast one solution
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
introduce yourself
say why you are interested in this sports club
ask some questions about the club e.g. facilities, members, costs
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
•Give details of the delivery
•Describe what was damaged
•Say what you would like the manager to do
Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
You are not satisfied with the meal service provided at your university hostel.
Write a letter to the accommodation manager. In your letter:
Explain what the issues are with the current service
Describe how it is affecting you and others
Suggest improvements you would like to see
Student leave high school without leaving the way how to manage their money. What are the reason and solution of this issues?
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
Describe the poor experience you had
Include ideas for what the library should change
Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You brought mobile phone from wallmart store recently it is no longer working properly write a letter to the manager
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager, in your letter:
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
Many feel that the common educational system of teachers and students in a classroom will be replaced by the year 2050. Do you agree with this view? Give your opinion. Education should be free to all people and should be paid for and managed by the government. Do you agree or disagree with this statement? You shoul write 250 words.
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the services
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for launch.
Write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
Write at least 150 words.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
• give details of your visit to the restaurant
• explain the reason for the celebration
• say what was good about the food and the service
You have recently travelled on a train and unfortunately left your luggage.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
Write at least 150 words.
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
A company is planning to invest in a new training program to enhance employee skills and productivity. The management team has to decide between two different approaches. Some people support that Develop online courses that employees can complete at their own pace, offering flexibility and convenience is better to consider while other believe that Organize in-person workshops led by expert trainers, providing hands-on experience and immediate feedback will be the better option.
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
You do NOT need to write any addresses.
Begin your letter as follows:
It is often said that the subjects taught in schools are too acade ic in orientation and that it would be more useful for children to learn about practical matters such as home management, work and interpersonal skills. To what extent do you agree or disagree?
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter:
• Introduce yourself
• Say why you are interested in this sports club
• ask some questions about the club e.g. facilities, member, costs.
1.You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
oGive details of your visit to the restaurant
oExplain the reason for the celebration
oSay what was good about the food and the services
You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter:
explain why you chose that particular tour
explain what you did not like about the tour
suggest two ways in which the tour could be improved
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
-Describe the toy
-Explain the problems with it
-Tell the manager what you would like her/him to do
:In some countries, fast food restaurants and companies give money to schools provided that the schools promote their products to school children. What do you think is the positive and negative of this in the development of children? might refrain fro m heathy food provide by family fat sugar obesitty relevant problejj develp the similasr habit fo tlong riub dan f difficult to manage financially
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sport centre.In your letter
.describe what the problem with the changing room is
.say what happened the last times you complained
.explain what you want the manager to do.
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
you have an account with a bank. you recently notices that the bank has taken extra money out of your account and you are not sure why.
Write a letter to the manager of the bank. in the letter:
1. describe the details of your account
2. explain the problem with your account
3. suggest, what you think the manager should do
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in future
Write at least 150 words.
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take
It is a good thing that senior management positions are paid much higher salaries than other workers in the same company or organization. To what extent do you agree or disagree?
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter
-describe the problems
-explain how these problems are affecting the public
-suggest some changes that could be made.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia. Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will reuire.
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.