On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows: accelerat
Dear Sir or Madam,
Write at least 150 words.
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
(2024) You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms.
Write to the gym manager.
In your letter: explain who you are describe the problem exactly
make suggestions to improve the gym
Your internet is not good. Write to the manager of an internet provider about this problem.
You recently went to the cinema and think that you left something that belongs to you there. Write a letter to the cinema manager. In your letter say when you were at the cinema and which film you saw describe what item you have lost and where you think you left it tell the manager what you want him/her to do
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You wish to apply for a position with a company in your city. Write a letter to the manager of this company and include the following information:
- your educational background
- your work experience
- other information that makes you an ideal candidate for the position
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
You work for an international company, and would like to spend six months working in its head office in another country. Write a letter to your manager. In your letter: •explain why you want to work in the company’s head office for six months •say how your work could be done while you are away • ask for his/her help in arranging it
These days the majority of employers require good social skills. While these social skills could improve employee management and bring effective networking, these could social skills could not determine exact qualification and abilities. What extent do you agree or disagree?
You recently stayed at a hotel in a foreign country and had a problem with your room. Write a letter to the hotel manager. In your letter:
•State when you stayed at the hotel and the room number.
•Describe the problem you experienced with your room.
•Suggest what you would like the hotel to do to resolve the issue.
Your manager has asked you to arrange a programme for the first day at work of a new employee. You can only be there for the morning
Write a letter to your manager. In your letter
- Explain why you can only be there for the morning.
- say how you could help the new employee in the morning.
- suggest what the new employee could do in the afternoon.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel
•describe the problems you faced during your stay
•say what you would like the manager to do about it
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
You recenly received a letter from your bank that should have contain a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. In your letter:
-Explain what has happened.
-Suggest the card could be cancelled for security reasons.
-Ask when the new credit card can be sent to you.
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
•ask what types of membership are available, and what the prices are
•ask what activities are available
•ask what the joining procedure is
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are planning a trip for you and a group of friends to a resort in a foreinn country.
Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat for both vegetarian and family friendly places
You have been working for a company for more than a few years and have decided to leave the company.
Write a letter to your company manager saying that you want to leave the company. In your letter explain:
what you have learned while working for the company
whether you have enjoyed working for the company
what are your reasons for leaving the company
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You recently stayed at a hotel during a short trip. After returning home, you realized that you left an important item in your room.
Write a letter to the hotel manager. In your letter:
•Explain what item you left behind
•Describe where you think you left it
•Say what action you would like the hotel to take
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company. Write a letter to your manager. In your letter
• say what you have learned in your present job
• suggest how the company would benefit from moving you to a different department
• explain why you do not wish to leave the company
Begin your letter as follows:
Dear _______________
You have just started a course at a college that does not have its own sports facilities. Write a letter to the manager of the nearest private sports club.
.Introduce yourself
.Tell me why you are interested in this sports club
.ask some questions about the club, e.g. objects, members, costs
Begin with: Dear Sir or Madam
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
- introduce yourself and say when the incident happened
- describe what you saw and heard
- say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You have recently learned about a piece of equipment that would help you at your workplace.
Write a letter to your manager. In your letter,
describe the equipment
explain how it might be useful at your workplace
offer help in purchasing it
Write at least 150 words.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Some think it is a good thing for senior managers to have much higher salaries than the other workers in a company. To what extend do you agree or disagree?
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
Write a letter to your manager requesting leave. In your letter
• explain the reason for the leave request
• provide the dates you will be absent
• offer to help with work arrangements during your absence
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr……… ,
You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter:
explain why you chose that particular tour
explain what you did not like about the tour
suggest two ways in which the tour could be improved
You recently organised an all- day meeting for your company, which took place in a local hotel, in their feedback, participants said they liked the hotel but were not happy with the food served for lunch
Write a letter to the manager, in your letter,
Say what the participants liked about the hotel
Explain why the were unhappy about the food
Suggest what the manager should do to improve the food in the future
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you lett the bag
• describe the bag and its contents
• suggest how you could get the bag back
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
You recently attended a conference and would like to give a presentation to your colleagues about it. Write a letter to your manager and include:
• The topic of the conference
•Why you want to present about it
•When it could be done
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your latter
•Explain why you want to work in the company’s head office for six months
•Say how your work could be done while you are away
•Ask for his/her help in arranging it
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
You are a foreign student. You want to join the club or society so that you can enjoy your time when you study there. Write to the student union manager. in your letter
Introduce yourself
Write about your hobbies and interests
Ask for information about clubs and societies
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
explain what accommodation you require and when you want to stay
ask what will be included in the price
enquire about activities and places of interest near the hotel
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
You were recently disrespected by one of the employees at your local supermarket.
Write a letter to the supermarket manager.
In your letter
• tell why you were speaking with the employee
• describe the employee's rude behavior
• explain what you'd like the manager to do
You are working for a company. You need to take some time off work and want to ask your manager about this
Write a letter to your manager. In your letter
Explain why you want to take time off work
Give details of the amount of time you need
Suggest how your work could be covered while you are away
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager. In your letter,
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you
You are unhappy with a service you received at a restaurant.
Write a letter to the restaurant manager. In your letter:
- Describe the situation.
- Explain why you were unhappy.
- Suggest what you would like the manager to do.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage should do to improve the food in future