You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You recently used public transport and faced several problems . Write a letter to the manager of the transport authority. In your letter . describe te issues you experienced , explain why you were disastissffied , suggest how the service could be improved
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience.
Write a letter to the restaurant manager. In your letter:
Explain the reason for the celebration
Give details of your visit to the restaurant
Say what you would like the restaurant to do
Write at least 150 words. You do NOT need to write any addresses
You accidentally left an important item while checking out of a hotel. Please write a letter to the hotel manager and ask him/her to send the item back to you.
In your letter
provide the details of your stay;
describe the item you left behind;
tell the hotel manager how to return it to you.
Your ordered product online. However, when you received it, it was damaged. Send a letter to the manager of the company.
Write a letter
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
• describe the documents
• say what action you want the post office to take
You stayed at hotel last week. After you reached home, you realized you forgot your watch at your hotel room. Write a letter to Hotel Manager, explaining what happened. Describe tha watch, say why it is important to you and ask him to help you find it.
You’ve read an article about the company you work for in a business magazine. The article contains information that is wrong.
Write a letter to your manager. In your letter:
• give details of the magazine
• explain what information about your company is wrong
• suggest what you think your manager should do
You are working for an international company. You have seen an advertisement for a
training course which will be useful for your work. Write a letter to your manager. In your
letter, you should:
· describe why you want to take the course
· explaining how it will be beneficial to the company
· tell who will be managing your work in your absence.
Some people think that schools should involve students in school management. Do you agree or disagree with this idea?
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
You recently had furniture delivered to your home, but during the delivery the workers caused some damage to your property.
Write a letter to the manager of the delivery company. In your letter:
explain what was delivered and when
describe the damage that was caused
say what you would like the company to do about it
Write an email to the manager of a local conference hall in about 150-200 words. Your email should do the following things: Describe the details of the meeting, including the dates and times. Explain what kind of facilities will be required in the hall. Inquire about the cost and availability of the conference hall.
Education should be free to all people amd should be paid for and managed by the government. Do you agree or disagree with this statement.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Nowadays, environmental problems are too big to be managed by an individual person or individual country. In other words, it is an international problem. To what extent do you agree or disagree?
Write a letter to the Manager to complain about the problems that you met on the flight recently.
In your letter you should: -
1. give details of flight
2. What were the issues with the flight.
3. What you want the manager to do about it.
You and your family visit the local shopping mall every week. However, it has become more and more difficult to find a parking spot recently. You would like to let the shopping mall manager know about this problem. Describe the problem you are having with the mall’s parking. Explain what you and your family have to do in order to visit the shopping mall now. Provide some suggestions for how the mall manager can solve this problem.
You recently read in an advert that a local restaurant was offering a part-time job. Write a letter to the restaurant’s manager.
In your letter:
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you.
You work a part-time job in a company, and the company posted an advert seeking a person for a full-time position. Write a letter to your manager requesting to apply for the advertised position. In your letter say
– Why do you want to apply?
– What are your future goals?
– Why would it be beneficial for the company?
Some people think that only managers should make decisions in the company.while others think that employees should be involved in the process of decision making.Discuss both views and give your own opinion.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You had a minor accident at work, and you got injured. According to the company rules, you must report it to your manager in writing. Write a letter to your manager.
In your letter
describe what happened and your injury;
explain what the result of the accident was;
suggest a way to avoid similar accidents in the future.
You should spend about 20 minutes on this task.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should write at least 150 words.
You do NOT need to write your own address.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
Some people argue that managers are responsible for the organisation's success, while others think various features of the organisation play a vital role in it. Discuss both the views and give your own opinion.
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
•ask about the next steps in the hiring process
Write a letter to the manager of the sports club. In your letter,
-introduce yourself
-say why are you interested in this sports club
-ask some questions about the club e.g facilities, membership, costs etc. Write at least 150 words.
You have just started a course at a college that does not have its own sports facilities. Write a letter to the manager of the nearest private sports club.
.Introduce yourself
.Tell me why you are interested in this sports club
.ask some questions about the club, e.g. objects, members, costs
Begin with: Dear Sir or Madam
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money this practice can act as an inactive for some but many also have a negative impact on others To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
•give details of your visit to the restaurant
•explain the reason for the celebration
•say what was good about the food and the service
In most sucessful organizations some people believe that communication between managers and workers are the most important factor,other people say that other factors are most important. discuss both views and give your opinion
Some people think that managers alone should make decisions in the company, while others thing that employee should be involved in the decision-making process too. Discuss both views and give your own opinion.
You work for an international company and you need some time off to attend a family celebration.
Write a letter to the company's manager. In your letter:
• give details of the celebration
• explain the reason why you need time off
• suggest a way to have your work done during that time.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
The charts below show the workforce profile at the top management jobs by ethnicity and race in South Africa based on a 2015/16 report.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
1. describe the work you have been doing
2. explain why you can no longer do this work
3. recommend another person who is interested in the work
You have just started a course in a college which has no facilities of its own. Write a letter to the manager of the nearest private sport club
There have been several complaints about the reception area where visitors
to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
A lot of places on the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefits of tourism outweighs its drawback?
Many think that all decisions within a company should be made by managers whereas others feel it is better to include employees in the process. Discuss both sides and give your own opinion.
You are having some problems with hygiene at your new gym.
Write a letter to the manager of the gym. In your letter,
● describe when you enrolled
● describe the issues
● suggest some solutions
Write at least 150 words.
You do NOT need to write any addresses.
!"ou work (or an internation,1 company, and wou[d like to spend six months
working in its h,ad office in anoth,r cour,try.
Write a letter to your manager. In your fetter
• explain why yoq want tp wcfrk in· the company�s head office for six months
• say how your work coulcfc be done while you are away
• ask for hisllJer help in ijrranging it
You want to go camping for a week with a group of friends.
Write a letter to the campsite manager. In your letter
• ask them to send you some information about the campsite
• find out about the cost
• give information about your likely arrival time
Write a letter to a city planning manager about demolition of a historical building in your area and say
– Explain why it shouldn’t be demolished.
– Suggest a future use for this building.
– Recommend a way to raise money for repairs.
You recently attended a meeting at a hotel. When you returned home, you found you had Jett some important papers at the hotel. Write a letter to the manager of the hotel. In your letter • say where you think you Jett the papers • explain why they are so important • tell the manager what you want him/her to do