You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter.
Describe the problem with the piece of sports equipment
Say what happened because of the problem
Explain what you would like the company to d
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey.
In your letter, you should:
• describe the details of your holiday
• explain what the tour guide did that was helpful
• suggest how the manager may reward the tour guide.
Write a letter to your manager to report a mistake you found in a magazine article about your company In your letter
• Describe the magazine and the article.
• What was the mistake?
• Explain what you would like the manager to do about it.
You are working for a company. You need to take some time off work and want to ask your manager about this. Write a letter to your manager. In your letter
-explain why you want to take time off work
-give details of the amount of time you need
-suggest how your work could be covered while you are away
Writing Task 1:
You wish to apply for a new training programme that is sponsored by your company.
Write a letter to your manager:
• Explaining about the training program
• Explaining why it is important to your work
• Requesting him for approving your time off
Start your letter with Dear Sir/Madam,
You work for international company and you need time off to attent a family celebration.Write a letter to company's manager.In your letter:
Give details of celebration
Explain why you need time off
Suggest a way to have your work done during that time.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
You live near a busy outdoor market. You like the market but you have noticed a problem with it.
Write a letter to the manager of the outdoor market. In your letter
-Say why you like the outdoor market.
-Describe the problem you have noticed.
-Suggest how the problem could be solved.
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
Nowadays the environmental problems are to big to be manage by individual persons or countries. In other words, it is an internationl problem. to what extend do you agree or disagree?
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
- Give details of the situation
- Describe the documents
- Say what action you want tobe taken.
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager. In your letter,
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
A lot of places on the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefits of tourism outweighs its drawback?
A lot of places in the world rely on tourism as a main source of income.Unfortunately tourism can also be a source of problems if it is not managed correctly.Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefit of tourism out weight its drawbacks?
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
It is a good thing if senior management workers in a company get a much higher salary than other workers in the same company. Do you agree or disagree?
You work in a company and need to take a certain course. Write a letter to your manager and say
- Explain why you need this training course.
- Where and when will you take it?
- How will the company benefit from it?
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage should clo to improve the foocl in future
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
· Apologize for your absence and explain the reasoning
· Explain why you had to be at the other event
· Explain what you will do to catch up
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr. Brannagan
Nowadays, environmental problems are too big to be managed by an individual person or individual country. In other words, it is an international problem. To what extent do you agree or disagree?
There have been several complain about the reception area where visitors to your company arrive.Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.In your letter
•describe the complaints that have been made
•say why the reception area is important
•suggest how the reception area could be improved
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
You're supposed to move into a rented flat next week, but you won't be able to due to unforeseen problems.
Write a letter to the property manager. In your letter
1) Explain the situation
2) Describe your problems
3) Tell him/her when you think you can move in
Write at least 150 words.
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
Write a letter to the manager of the supermarket. In your letter
1. say who you are
2.give details about the accident
3. suggest how the supermarket could prevent similar accidents.
You are soon going to spend three months doing work experience in an organization.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
•thank the manager for the opportunity to work experience
•explain what you hope to learn from the work experience
•ask some questions about the work experience you are going to do
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card statement
Your office building doesn’t have enough parking spaces. Write a letter to your manager. In your letter:
· explain the problem
· suggest a solution
· say why more parking spaces would benefit all employees
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
•Explain the damage
•Ask the manager to solve your issue.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
say where you think you left the papers
explain why they are so important
tell the manager what you want him/her to do
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say
– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter,
•explain why you want to take time off work
•give details of the amount of time you need
•suggest how your work could be covered while you are away
(SOFIA) You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
Write a letter to the restaurant manager. In your letter:
•Give details of the food and services you ordered
•Describe the problems that occurred
•Explain what you want the restaurant to do
You work for an international company, and you would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
-Explain why you want to work in the company’s head office for six months
-Say how your work could be done while you are away
- Ask for her/his help in arranging
You are looking for a part time Job in a sports centre.write a letter to the manager of the sports centre.in your letter
Introduce yourself
Explain what experience and special skills you have
Tell him/her when you think you could start
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for launch.
Write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
Write at least 150 words.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
The company you work for is planning to provide special staff training Your duty is to find out if the local conference center has suitable facilities in order to hold the training. Write a letter to the manager of
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.