You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
You are looking for a part-time job at a football club. Write a letter to the manager of the football club. In your letter, introduce yourself explain what experience and special skills you have • tell him/her when you think you could start 7. You saw an advertisement
Today, in this competitive world when many new ideas are evolving every day. It is essential for everybody to be competent with communication as well as presentation skill. I agree that our current generation lacks these skills and to ensure that our future generation is strong with these must skills, we should start giving training from the school itself. This essay will assert few points justifying why speaking and presenting are very important skills for anybody to grow professionally.
The profession could be any like a manager in IT company or product company, politician, scientist at NASA, or a individual contributor in any project, in every day of professional life, you have to prepare a presentation and speak to your manager or supervisor to elaborate your ideas. If you lack in any of these skills, you will face problem in convincing people to follow your thoughts. It is very hard to become representative of company or a town or a country without having good communication skill.
Even, these skills are so important that almost all employers conduct group discussions before hiring a candidate.
Then, the important question is how to become expert with these skills? We learn many of our behaviours or skills either from parents or training institute. Without any doubt, parents are the initial teacher for any kids. Kids learn talking and good behaviors from parents. Once they are grown up and start going to school, responsibility partially shifts from parents to school as kids mingle with many other students in school and participate in many activities like speech competition, annual functions, exhibitions etc. So, the school should add special scheduled training to let students learn and practice presentation and speaking skills in public.
To conclude, speaking and presenting in public are essential skills for all to progress in professional life and school should give special attention to make their students far away from stage fear or presenting in public.
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
Thank you letter.
Write a letter to supermarket's manager to thank them
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
• say what action you want the post office to take
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
- What is the conference about?
- How did you know about the conference?
- Explain to him/her why it is important that you attend this conference.
You should write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear ......,
TASK-1
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an outside class learning. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting choice for determining companies. There are many steps that they must be dealing with the recruitment, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their probation to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not set up priorities. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing day-off to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their next path. Most students choose the companies based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
Write a letter to the manager of the HR department of a company requesting information about the interview that you attended but still waiting for results.
In your letter,
•describe the position you applied for
• why you think the interview went well
• why you need the result of the interview
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
It is often said that the subjects taught in schools are too academic in orientation and that it would be more useful for children to learn about practical matters such as home management, work and interpersonal skills. To what extent do you agree or disagree?
You are looking for a part time Job in a sports centre.write a letter to the manager of the sports centre.in your letter
Introduce yourself
Explain what experience and special skills you have
Tell him/her when you think you could start
You recently transferred money into your bank account through online banking but the money was not credited to your account.
Write a letter to your bank manager. In your letter,
introduce yourself
describe the situation
tell what you want him to do
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior
Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games
Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience.
Write a letter to the restaurant manager. In your letter:
Explain the reason for the celebration
Give details of your visit to the restaurant
Say what you would like the restaurant to do
You should spend about 20 minutes on this task.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
· Apologize for your absence and explain the reasoning
· Explain why you had to be at the other event
· Explain what you will do to catch up
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr. Brannagan
You have recently seen an advertisement in a local newspaper for a part-time job at a pharmacy. Write a letter to the hiring manager to apply for the position. In your letter:
Introduce yourself and explain why you are writing.
Describe your qualifications and experience relevant to the job.
Request further details about the job and the application process.
Write a letter to your manager requesting two weeks’ leave for a personal commitment.
Some people think that secondary or high secondary students should be taught how to use money management as it important life skills. Do you agree or disagree??
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter
a lot of place in the world are rely on tourism as they think it is main source of income .unfortunately tourism can be a problem if it is not well managed . what are the advantages and disadvantages.?
complain to the supermarket.
You were hurt in a minor accident inside a supermarket, and you wish to
Write a letter to the manager of the supermarket. In your letter
say who you are give details about the accident
suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You should spend about 20 minutes on this task.
You work for an international company, and would like to spend six months
working in its head office in another country.
Write a letter to your manager. In your letter
• explain why you want to work in the company's head office for six months
• say how your work could be done while you are away
• ask for his/her help in arranging it
Write at least 150 words .
You do NOT need to write any addresses .
Begin your letter as follows :
You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating or cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter
-Give details of what was wrong
-Explain what you had to do to overcome the problem at that time
-Say what action you would like the manager to take
You are resident of a community and found a gold chain. Write a letter to the manager to find the owner.
You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
Directors and managers are mostly older people. Some people believe young people will become better leaders. To what extent do you agree or disagree?
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
Given details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the service.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• Introduce yourself
• Say why you are interested in this club
• Ask some questions about the club ,facilities, members, costs.
You are planning a tour with your family to a tourist destination. Write a letter to a hotel manager asking about the availability of accommodation for the days you will be here and also tell him what type of room you prefer.
The table below shows the percentage of perticipants of women in senior management in three companies between 1975 and 2015.
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance. Write a letterto the manager of your insurance company. In your letter: Describe the characteristics of what you lost
Explain how you lost it.
Tell the insurance company what you need from them
You are applying for a new job and international company. You would like to ask your previous employer to write a reference letter for you. Write a letter to your previous manager in your letter. Remind your manager of the position you worked in tell him or her position you applying for why you want ask him to provide you with the directors letter
You are studying for a qualification, and you would like some time off work to complete it. Write a letter to your manager. In your letter: Ask for some time off to complete a qualification. Suggest what you will do later at work if you have time off.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter, - describe the training course you want to do - explain what the company could do to help you - say how the course will be useful for your job Begin your letter as follows: Dear Sir or Madam,
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well-managed. What are the advantages and disadvantages of tourism in modern world? Do you think that the benefits of tourism outweigh its drawbacks?
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
a lot of places in the work rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well-managed. What are the advantages and disadvantages of this?
(Livia) Your manager has asked you to arrange a party for a colleague who is leaving the company. Write a letter to your manager. In your letter
– Suggest a suitable date and time for the party
– Recommend a venue
– Propose the food and entertainment options that should be available.
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
To begin, a significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students time to gain experience in the practical field. The opportunity could be a program to encourage students in applying their theoretical knowledge in practice.
The need for better progress for today and the future is one of the reasons many students are looking for well-known companies to do outside class learning. Many efforts must be done to get a good place to work. And, by this process, students are often faced with daunting choices for determining companies. Frankly, there are many steps that they must be dealing with recruitment, it could be a long process of recruitment. Besides that, the situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do a graduate fellowship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Furthermore, Many internship business providers were established to help and solve a long process of placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internships since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfill their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work for hands-on with the real business. Also, a good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their probation to achieve good performances. In general, an Internship is a way to test drive jobs for students, whether they can pursue their goals or explore different career options.
Networking is often given by companies to students to gain new connections and learn how to communicate professionally. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skills to bring a positive impact to companies.
Time management will train students to be better at managing themselves and for the company. They won’t be able to survive in the company if they do not set up priorities. On the other side, they also must make all tasks is well organized, for example finishing tasks on deadlines, handling phone calls or managing day-off to break or get permission. As a conclusion, Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect a graduate fellowship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their next path. Most students choose companies based on the linearity of interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
These days the majority of employers require good social skills. While these social skills could improve employee management and bring effective networking, these could social skills could not determine exact qualification and abilities. What extent do you agree or disagree?