ou work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it,
You should write at least 150 words.
The table below shows the percentage participation of women in senior management in three companies between 1975 and 2015.
You are due to move into a rented apartment next week but you will not be able to due to an unexpected problem.
Write a letter to the property manager. In your letter
· Explain the situation
· Describe your problems
· Tell him/her when you think you can move in
Write at least 150 words.
Begin your letter as follows:
Dear Ms. Williams
You want to organise a party in your office to celebrate something.
Write a letter to your manager about the party at the office. In your letter,
•say what the party is about
•mention why it is necessary
•explain what you expect from him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the manager of the HR department of a company requesting information about the interview that you attended but still waiting for results.
In your letter,
•describe the position you applied for
• why you think the interview went well
• why you need the result of the interview
you need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in a week’s time.
• Explain how & who will look after your work while you are away.
There is a problem with the changing room in the sports centre that you visit.You have complained several times but with no success
Write a letter to the manager of the sports centre.In your letter:
•describe what the problem with the changing room is
•say what happened last time you complained
•explain what you want the manager to do
On a recent holiday, you lost a valubale item.
Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company, in your letter -
Describe the item you lost
- Explain how you lost it
-Tell the insurance company what you would like to do
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
• say why you are interested in this sports club
• ask some questions about the club e.g. facilities, members, costs
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You work in a company and need to take a certain course.
Write a letter to you manager and say
Explain why you need this training course
Where and when you will take it ?
How will the company benefits from it?
You have recently experienced a laptop problem that makes it difficult for you to do your job properly. Write a letter to your manager. In your letter:
describe the problem
explain how it is affecting your work
suggest what you would like your manager to do about it
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Hoàng Trung)
Write a letter to the airport flight manager about missing a
business trip due to an accident that happened at the airport.
Explain
• - what was the accident?
• - what was the result of missing the flight?
• - what do you want them to do?
There have been some problems with the Internet service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the Internet company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
The office you work in does not have any cafeteria for staff. Write a letter to your manager to
request setting up a cafeteria for the staff. [F]
In your letter, you should mention
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurants manager.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
>describe the work you have been doing
>explain why you can no longer do this work
> recommend another person who is interested in the work
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
Some people believe that senior managers should be warm and friendly toward their employees. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You have just finished a language course provided by your company and want an- other. Write a letter to your manager. In your letter you should say: - why you liked the course - why you need more - and say where and when the course should take place
Write a letter to your manager asking for a training course, which
you would like to attend. In your letter explain
What the course is,
Why it is required for your job
How you will manage work while doing the course.
You work for an international company. You have been accepted onto a part-time study programme at a university in another country, and you would like permission to attend while continuing your job. Write a letter to your manager. In your letter:
explain why you want to join this study programme
say how your work could be managed while you study
ask for his/her help in arranging it
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
•Describe the damage
•Say what you would like the manager to do.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
●describe the problem with the equipment
●explain what happened when you phoned the shop
● say what you would like the manager to do.
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
* suggest a suitable date and time for the party
* recommend a place
* discuss the food and entertainment options that should be available
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience.In your letter:
. Thanks the manager for the opportunity to do work experience
. Explain what you hope to learn from the work experience
. Ask some questions about the work experience you are going to do
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
You have decided to leave your current job even though you enjoy it.
Write a letter to inform your manager of your decision. In your letter
- tell the manager about your decision and the reason for it.
- describe what you learnt in your current job
- and ask the manager to write a reference letter to help you with future employment
Dear Mr. Mathews,
Write a letter to the building manager. In your latter,
-describe the noisy behavior of your neighbor,
-expain how it is affecting you,
-suggest a solution to this problem.
You have missed some important papers accidently in a taxi. Write a letter to the manager of the Taxi Company. In your letter: Give the details of your journey Explain why those papers are important for you Suggest what can the manager do
Some people believe that all the company decisions should be taken by the managers whereas others think it is better to include employees while making decisions. Discuss both the points and give your opinion.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter
apologise for what happened
explain why you missed the deadline
tell him/her how you will avoid this situation in future.
You have been working for a company for some time and other rival companies are willing to employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter:
Explain the situation;
Say what you would like the manager to do (increase the salary,etc);
Say what action you would take in case the manager fails to meet your demands.
Write a letter to the manager of a hotel where you stayed and left two important things
- Give details of your stay
- Why those two things are important
- How he can return the things to you
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
• Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
you recently organize an all day meeting for your company which took place in our local hotel in their feedback participants at the meeting said that they like the hotel, but they were unhappy about the food that was sad for lunch.
write a letter to the manager of the hotel in your latter.
In most successful organizations, some people believe that communication between managers and workers are the most important factor, other people say that other factors are more important. Discuss both views and give your opinion.
Many young people do not know how to manage their money when graduating high school. What do you think are the reason what an be done to teach them this important skills
There are some problems in the changing room in your sport center. Write a letter to the sport center manager. In your letter, you should:
- Describe the problems in the changing room
- Explain why the sport center is important for you
- Suggest what the manager should do.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the manager what you want him/her to do
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
You will have to undergo a minor surgical procedure and you will not be able to do your job in full. Write to your manager – Explain about the operation. – Say what part of the job you will not be able to do. – Suggest a solution to this situation.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
- Explain what happened when you phoned the shop
- Say what you would like the manager to do
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager.
In your letter
describe the problem the new employee has caused
explain how other colleagues feel about the new employee's conduct
say how you expect the manager to address the situation.