Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you lett the bag
• describe the bag and its contents
• suggest how you could get the bag back
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat in both vegetarian and family-friendly places
You are studying for a qualification, and you would like some time off work to complete it. Write a letter to your manager. In your letter: Ask for some time off to complete a qualification. Suggest what you will do later at work if you have time off.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
●Where you stayed
●What the problem were
●How they can fix your complaintd
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter:
Describe what the problems are
Explain how these problems are affecting you
Suggest what you would like the company to do
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.
Some people think that organizations would benefit more from young managers than from older ones. To what extent do you agree or disagree?
You work for a company. You have seen some information online about a training course that would be useful for your work, but it is very expensive. Write a letter to your manager. In your letter
• describe the content of this course and its benefits
• why you would like to attend this course
suggest how him/her could help you
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work. Write a letter to the building manager.
1) Explain the reason for using a bicycle to commute
2) what problems have you encountered with parking
3) what are your recommendations to solve the problem
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
You should spend about 20 minutes on this task. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You should write at least 150 words
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective?
These days the majority of employers require good social skills. While these social skills could improve employee management and bring effective networking, these could social skills could not determine exact qualification and abilities. What extent do you agree or disagree?
You recently bought an oven for your kitchen but it does not work. You called up the shop but no action was taken.
Write a letter to the shop manager. In your letter:
• describe the problem with the oven
• explain what happened when you called up the shop
• State what you would like the manager to do
You should spend about 20 minutes on this task.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter,
describe the training course you want to do
explain what the company could do to help you
say how the course will be useful for your job
Write at least 150 words.
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board. Write a letter to Mr. Walker, and ▪️Give your reason for writing ▪️Tell about your education ▪️Describe your work experience and explain why you would be suitable for the job.
You work for an international company and you need some time off to attend a family celebration. Write a letter to the company's manager. In your letter:
-give details of the celebration
- explain the reason why you need time off
- suggest a way to have your work done during that time
You were hurt in a minor accident inside a supermarket, and you wish you complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-Say who you are
-Give details about the accident
-Suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do Not need to write any addresses.
Letter to a Cinema Manager
Write a letter to the manager of a cinema (movie theatre) about a jacket you have left behind after a film. In your letter:
Describe the jacket
Describe where you were seated
Explain what you want to be done
Your next-door neighbor like to listen to music late of night. Because of the loud music, you often lose sleep. Write a letter to the building manager.
You are looking for a part-time job at a football club.
Write a letter to the manager of the football club. In your letter,
introduce yourself
explain what experience and special skills you have
tell him/her when you think you could start
You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
1) Describe the jacket
2) explain when you visited the restaurant and where you were sitting
3) Say what you want the manager to do.
you recently organised a party for your company at a hotel. write a letter to the hotel manager. in your letter describe the party and how itwent. explain why you were pleased with the hotel's service.suggest some improvements that the hotel could make
I write a request letter to the manager of the sports center
Write a letter to your manager to nominate a person for best employee of the year award.
Who is this person?
Why did you choose him?
What is the characteristic of a good employee?
You missed an important meeting at work.
Write a letter to your manager. In the letter:
• Apologise for not attending
• Explain why you did not attend
• Say what you will do to make up for it
You recently visited a local gym and were unhappy with the cleanliness and maintenance of the facilities. Write a letter to the manager of the gym.
In your letter:
•Explain the problems you noticed
•Describe how these problems affected your experience
•Suggest what could be done to improve the situation
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries.
Many areas in the globe depend on tourism as a major source of income. Sadly, tourism might be a source of problem if it is not well managed. discuss the advantage and disadvantage of tourism and give opinion
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout. Write a letter to the hotel manager.
A building company is planning to build new houses on some land near where you live , and has asked the public for comments.
Write a letter to the manager of the building company in your letter
+ say how you heard about the building company’s plan
+ give your opinion of the plan
+ say what you hope the building company will do
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
You should spend about 20 minutes on this task.
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board.
Write a letter to Mr. Walker, and
•Give your reason for writing
• Tell about your education
• Describe your work experience and explain why you would be suitable for the job.
Write at least 150 words.
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms.
IELTS mentorship program
Write to the gym manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .........................,
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In your letter
•give details of the course
•say how the course would be useful
•explain how the company could help you do this course.
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future
The office building where you work doesn't have any parking spaces available for employees. Write a letter to your manager. In your letter
-explain the problem
- suggest a solution
- say how on-site or nearby parking would benefit employees.
You have been working for a company for some time, and other rival companies are willing to
employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter
• Explain the situation
• Say what you would like the manager to do (increase the salary etc.)
• Say what action you would take in case the manager fails to meet your demands
You do NOT need to write any addresses.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future
You have decided to leave your current job even though you enjoy it. Write a letter to inform your manager of your decision. In your letter
-tell the manager about your decision and the reason for it.
-describe what you learned in your current job.
-and ask the manager to write a reference letter to help you with future employment.