You have recently attended a professional course.
Write a letter to your manager to thank him/her for the opportunity.
In your letter, you should tell:
– What was it about?
– Explain why it was helpful to you.
– Suggest other co-workers who should attend the course.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You recently noticed a local restaurant that was offering a part-time job. Write a letter to the restaurant's manager. In your letter,
—explain that you would like to apply for the job
—give some details of any relevant experience that you have
—specify the days and times that would suit you
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
You need to take some time off of work to go on holiday.
Write a letter to your direct manager
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should
You do NOT need to write your own address.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
•introduce yourself
•say why are you interested in this sports club
• ask some questions about the club e.g facilities, membership, costs etc.
A lot of places in the world rely on the tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well manage. What are the advantages and disadvantages of tourism in the modern world? Do you think that the benefit of tourism outweight its drawback?
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurant's manager. In your letter, Explain that you would like to apply for the job Give some details of any relevant experience that you have Specify the date and times that would suit you
You are a member of a sports club located in an old building. The manager asked you to suggest some improvements to the building.
Write a letter to your manager and say
Why the club is important to you?
What improvements should be made in the building and
How these changes would benefits the members?
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
You visit a sports center regularly and there is a problem with the changing rooms in it. You have complained about it several times but with no success write a letter to the manager of sports center.
Write a letter to your manager requesting a cafeteria for the staff. In your letter, you should tell: what you heard about the inconvenience from the staff how you feel about it what suggestions you have.
On a recent holiday,you lost a valuable item.Fortunately,you have travel insurance to cover the cost of anything lost
Write a letter to the manager of your insurance company.In your letter;
1. describe the item you lost
2. explain how you lost it
3. tell the insurance company what you would like them to do
you recently bought a new television when you unpacted it at home you found that it was change write a letter to the manager of the shop where you bought the television in your letter give detail of the television and when you bought it and explain about the damage and say what you want the manager to do
You are invited to an event in other country. You need time off from your job.
Write a letter to your manager. In your letter:
• Explain the reason for the leave you need;
• Give details about the length of the leave;
• Give details how you are going to compensate your absence.
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
• say what action you want the post office to take
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
You recently used public transport and faced several problems . Write a letter to the manager of the transport authority. In your letter . describe te issues you experienced , explain why you were disastissffied , suggest how the service could be improved
You are organising a trip to Paris, France for a group of students from England.
Write to the manager of the Youth Hostel Association in Paris. In your letter, explain
when you want to visit Paris
how long you will stay
how many students are in your party, and what accommodation you will require
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
Some people think that organizations would benefit more from young managers than from older one. To what extent do you agree or disagree?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
● say where you think you left the papers
● explain why they are so important
● tell the manager what you want him/her to do
Directors and managers of organizations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
You work for an international company and need to take
some time off work to celebrate a family event.
Write a letter to your manager. In your letter
● give details of the family event and why it is important you
attend
● say how much time you will need away from the office
● suggest how your work could be covered while you are away
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you left the paper
Explain why they are so important
Tell the manager what you want him/her to do
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Your department needs you to work overtime on the weekend (Saturday and Sunday) Write an email to the Department Manager: Explaining why you can not work overtime on the weekend Asking for working from home and how you are able to handle that Stating what tools you need for your working from home Try to write a minimum of 50 words.
There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter:
Describe what the problems are
Explain how these problems are affecting you
Suggest what you would like the company to do
You saw an advertisement in the paper for a property management position at an apartment complex. Write a letter to express your interest. Include
Why you are writing
Your suitability for the role
How you would approach the position
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout.
write a letter to the hotel manager. In your letter
Inform him about your stay
Describe the things hat you have forgotten there
State what you want them to do now
Some people believe that all companies’ decisions should be decided by managers, while others think that it is better to include employees in decision making. Discuss both views and give your opinion?
You work for a small company. Your manager has asked you to organise a party for your colleagues at a local restaurant.
Write a letter to the manager of the restaurant. In your letter:
explain the reason for the party
give details about the date, time and the number of people attending
ask about the menu, the cost and how to make the booking
ou recently had your computer fixed at a local store however you are not pleased with the service you received
write a letter to the store manager
in the letter
describe the situation
explain why you are dissatisfied
say what you want the manager to do
You have seen an advertisement of a valudable equipment. Write a letter to your manager and ask to buy that product to be used in your company. Include the following in your letter:
- What the equipment is
- How it can be useful for the company
- Describe the procedure for buying the equipment
Nowadays the environmental problems are to big to be manage by individual persons or countries. In other words, it is an internationl problem. to what extend do you agree or disagree?
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong.
Write a letter to the centre manager and explain:
- what was the information required
- how was the wrong information provided?
- what problem did you have because of this?
You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken.
Write a letter to the shop manager. In your letter
- describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do.
I write a request letter to the manager of the sports center
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
describe the problem the new employee has caused
explain how other employees bout the new employee's conduct
say how you expect the HR manager to address the situation
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
Given details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the service.
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owner
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket. In your letter
Say who you are
Give details about the accident
Suggest how the supermarket could prevent similar accidents