Write a letter to your manager asking for a training course, which
you would like to attend. In your letter explain
What the course is,
Why it is required for your job
How you will manage work while doing the course.
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage should do to improve the food in future
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
You should spend about 15 minutes on this task.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter,
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You stayed in a hotel where you faced a great deal of noise in the early morning due to faulty central heating system. Write to manager to discuss the problem, the conversation you had with the manager and what do you want from manager
You have recently been appreciated by a client.
Write a letter to your manager. In your letter
Describe the appreciation you have received.
Describe the work you have done.
Ask him for a raise.
There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter:
Describe what the problems are
Explain how these problems are affecting you
Suggest what you would like the company to do
You need to take leave from your work of over one month for personal reasons.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You took an elderly member of your family, who was not able to walk properly, to a museum and he/she faced a few problems.
Write a letter to the manager of the museum. In your letter,
say why you visited the museum
describe the problems you faced
suggest what can be done to avoid those problems
There is a problem with the changing room in the sports centre that you visit.You have complained several times but with no success
Write a letter to the manager of the sports centre.In your letter:
•describe what the problem with the changing room is
•say what happened last time you complained
•explain what you want the manager to do
A company is planning to invest in a new training program to enhance employee skills and productivity. The management team has to decide between two different approaches. Some people support that Develop online courses that employees can complete at their own pace, offering flexibility and convenience is better to consider while other believe that Organize in-person workshops led by expert trainers, providing hands-on experience and immediate feedback will be the better option.
Directors of large companies often receive much bigger salary increases than ordinary workers. Employers' organizations say that in a global market this is necessary to attract the best management talent. What are your views? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
You have seen an advertisement for part- time job at a restaurant and want to apply for it.
Write a letter to the manager.
In your letter:
-describe your experience.
-tell him why you are interested in the job.
-say why you think you wojld be suitable for the job.
ou recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter
• explain why you want to take time off work
• give details of the amount of time you need
• suggest how your work could be covered while you are away
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your own opinion.
The office building where you work doesn't have any parking spaces available for employees. Write a letter to your manager. In your letter
-explain the problem
- suggest a solution
- say how on-site or nearby parking would benefit employees.
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
your company does not have a staff rest area. write a letter to your manager to request an office that can be used as a staff rest area. in the letter
-explain the benefits of this action
-suggest an office that can be used
-what should be done to transform the office into a staff rest are
You have just started a course in a college which has no sports facilities of its own.Write a letter to the manager of the nearest private sports club.In your letter
• introduce yourself
• say why you are interested in this sports club
• ask some qustions about the club e.g facilities,members,costs.
Some people think that students should be taught how to manage money in primary schools and secondary schools because it is an important life skill. Do you agree or disagree?
[Adri]You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
complaint letter
You stayed in a hotel and was not satisfied with service. Write a letter to manager
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
•explain why you took the job
•describe the problems that you experienced
•suggest what could be done about them
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
It is often said that the subjects taught in schools are too acade ic in orientation and that it would be more useful for children to learn about practical matters such as home management, work and interpersonal skills. To what extent do you agree or disagree?
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manage of the manager of the nearest private sports club. In your letter.
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
2. You received a letter from a friend who asked for a recommendation letter from you for the job that he/she is applying for.
Write a letter to the manager:
– Explain how well you know this person
– Describe how this person work
– Why you think this person is suitable for the job.
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
-Explain what you hope to learn from the work experience
-Ask some questions about the work experience you are going to do
Some people become famous in their early age. Is it bad or good? Discuss and give your opinion.
Write a letter to your manager to request setting up a cafeteria for the staffs.
In your letter, you should tell:
what you heard about the inconvenience from the staffs
how you feel about it
what suggestion you can give
A lot of places in the world rely on the tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well manage. What are the advantages and disadvantages of tourism in the modern world? Do you think that the benefit of tourism outweight its drawback?
Nowadays,environment problems are too big to managed by individual person or individual countries.In other words it is an international problem.To what extent do you agree or disagree.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
• explain what you want the manager to do.
You have just started a course in a college which has not sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
Introduce yourself
Say why you are interested in this sports club
Ask some questions about the club
Example- facilities, members, costs
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform. Write a letter to the station manager. In your letter: • give details of where and when you left the bag • describe the bag and its contents • suggest how you could get the bag back
Today, in this competitive world when many new ideas are evolving every day. It is essential for everybody to be competent with communication as well as presentation skill. I agree that our current generation lacks these skills and to ensure that our future generation is strong with these must skills, we should start giving training from the school itself. This essay will assert few points justifying why speaking and presenting are very important skills for anybody to grow professionally.
The profession could be any like a manager in IT company or product company, politician, scientist at NASA, or a individual contributor in any project, in every day of professional life, you have to prepare a presentation and speak to your manager or supervisor to elaborate your ideas. If you lack in any of these skills, you will face problem in convincing people to follow your thoughts. It is very hard to become representative of company or a town or a country without having good communication skill.
Even, these skills are so important that almost all employers conduct group discussions before hiring a candidate.
Then, the important question is how to become expert with these skills? We learn many of our behaviours or skills either from parents or training institute. Without any doubt, parents are the initial teacher for any kids. Kids learn talking and good behaviors from parents. Once they are grown up and start going to school, responsibility partially shifts from parents to school as kids mingle with many other students in school and participate in many activities like speech competition, annual functions, exhibitions etc. So, the school should add special scheduled training to let students learn and practice presentation and speaking skills in public.
To conclude, speaking and presenting in public are essential skills for all to progress in professional life and school should give special attention to make their students far away from stage fear or presenting in public.
On a recent holiday you lost valuable item. Fortunately, you have travel insurance company to cover the cost of anything lost. write a letter to the manager of your insurance company. In your letter
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
Some people think that secondary or high secondary students should be taught how to use money management as it important life skills. Do you agree or disagree??
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-Give details of your visit to the restaurant
-Explain the reasons for the celebration
-Say what was good about the food and the service
You work for an international company, and would like to spend six months working in its head office in another country. Write a letter to your manager. In your letter explain why you want to work in the company's head office for six months say how your work could be done while you are away ask for his/her help in arranging it
A festival takes place in your town every year , The festival manager has asked for people to help with this year’s festival . You would like to help :
Write a letter to the festival manager , in your letter
* Give your opinion of last year’s festival
* Say what you could do to help with this year’s festival
* Ask some questions about the festival
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
You visit a sports center regularly and there is a problem with the changing rooms in it. You have complained about it several times but with no success write a letter to the manager of sports center.
You and some friends had dinner in a restaurant a few nights ago. The service at the restaurant was terrible and the food was bad. You and two of your friends had severe stomachaches the following day. The food was also overpriced.
Write to the manager of the restaurant. In your letter,
-explain these problems
-give details that you think are relevant
-ask the manager to do something about the situation
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take