You local library is hiring a new staff member,and you are interested in apply for the position.
Write a letter to the library manager to applyfor the job.
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
Some people think that managers alone should make decisions in the company, while others employees should be involved in the decision making process too. Discuss both views and give your opinion.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manage of the manager of the nearest private sports club. In your letter.
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout.
write a letter to the hotel manager. In your letter
Inform him about your stay
Describe the things hat you have forgotten there
State what you want them to do now
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
•describe the problems with the tour guide’s service
•explain how it affected your experience
•suggest what the company could do to ensure better service in the future
You saw an advertisement in the paper for a property management position at an apartment complex. Write a letter to express your interest. Include
•Why you are writing
•Your suitability for the role
•How you would approach the position
There is a problem related with the changing room of your gym in your community. You reported it several times, but it was not solved. Write a letter to the manager.
In your letter, you should:
• describe the problem
• what they said while reporting the problem
• what you want the manager to do.
You are studying for a qualification, and you would like some time off work to complete it. Write a letter to your manager. In your letter: Ask for some time off to complete a qualification. Suggest what you will do later at work if you have time off.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you
accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
•say how your work could be done while you are away
•ask for his/her help in arranging it,
Your friend is asking for your advice. He is going to university and can't decide whether to study music or business management. Write a letter
- How you felt when you got the letter
- What the good points are for both sides and
- What your advice is
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
ou are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter:
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
You had lost contact with a friend but you managed to get her contact lately and de
cide to write a letter
Explain how you got hold of her contact
explain why you want to contact her
ask questions about herself
It is often said that the subjects taught in schools are too academic in orientation and that it would be more useful for children to learn about practical matters such as home management, work and interpersonal skills. To what extent do you agree or disagree?
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
In your letter:
Tell the manager your decision and the reason
Describe what you have learnt in your current job
Ask the manager to write to you a reference letter.
You have decided to leave your current job even though you enjoy it . Write a letter to inform your manager of your decision.
You are unable to attend the farewell party for your manager at work.
Write a letter to him/her. In your letter:
say why you can’t come
tell them what you valued about working for him/her
give him/her your best wishes.
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company.
In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You are disturbed by the noise coming from a restaurant opened nearby recently. write a letter to the restaurant manager and say
1. what problem do you experience
2. what should the management do about it
3. what you will do if the problem is not resolved
You recently received a message from your local council about changes to a public park in your area.
📌 Write a letter to the manager of the park.
In your letter:
say how you feel about the changes
describe any problems these changes may cause
suggest what improvements you would like to see
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. in your letter
-Explain why you want to work in company's head office for six months
-Say how your work could be done while you are away
- Ask for his/her help in arranging it
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualificatiqons
You used a moving service to move your house.At your new address you discovered that some of the items were damaged.Write a letter to a manager of a company.
*Give details of your move.
*Describe your damage.
*What you would like than to do
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
You should spend about 20 minutes on this task.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
* describe what the group does
* explain why the group is good for the community
* suggest alternative days and times for practice
You should write at least 150 words.
Employers should ensure that there are equal numbers of males and females in managerial posts in company. What extend do you agree or disagree?
The table below shows the percentage of women in senior management in three companies between 1975 and 2015 .
There is a problem with the changing rooms in the sports centre that you visit. You have verbally complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter
Describe what the problems with the changing rooms is
Say what happened the last times you complained
Explain what you want the manager to do
You eat at the cafeteria of your workplace every day. You have been talking with some of your colleagues about the quality of the food and its nutritious level. Write a letter to the cafeteria manager. In your letter:
· explain what you like about the cafeteria
· say what you think should improve
· suggest how it could be improved
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have.
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
explain the reason for using a bicycle to commute
mention what problems you have encountered with parking
what you recommend to solve the problems
Write at least 150 words.
You recently moved to a new apartment and are facing some problems there.
Write a letter to the apartment manager. In your letter:
explain what the problems are
describe how these problems are affecting you
ask the manager to take action
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
Your next-door nieghbour often listens to loud music at night. Due to loud music, you often struggle to sleep and experience frequent headaches.
Write a letter to your building manager. In your letter;
*describe the situation
*explain the problems causing you
*offer at least one solution
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You have been working for a company for some time and other rival companies are willing to employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter:
Explain the situation;
Say what you would like the manager to do (increase the salary,etc);
Say what action you would take in case the manager fails to meet your demands.
Your work in a company has come changes and you need to take a training course. Write a letter to your manager.
In the letter, you should:
What you have done about your work last year
What you could have done better
What kind of training you want to take next year?
You should spend about 20 minutes on this task.
You had a job during the summer vacation, but the payment you received was not right. Write to the manager to state the following: 1) describe what has happened, 2) the work you did and how much you should have earned, and 3) what you want to happen next. You should write at least 150 words.
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
Task-1
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do