You were recently helped by an employee at the airport, write to the airport manager. In your letter:-
- describe the problem
- Talk about how you were helped
- Suggest how to reward the employee
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
You would like to request some time off work to attend a family event. Write a letter to your manager. In your letter:
• explain the reason for the time off
• give the dates and times when you will be away
• say how you will make up for the missed work
a lot of places in the work rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well-managed. What are the advantages and disadvantages of this?
You are a member of a local sports club. Recently, the club has introduced new rules that you are unhappy with. Write a letter to the club manager. In your letter:
explain why you are unhappy with the new rules
describe how these rules are affecting you and other members
suggest what the club should do instead
you recently went on a sightseeing tour, and you are not happy with the quality of the tour. Write an email to the tour's manager in about 150-200 words. your email should do the following things. Describe why you selected the tour explain what you did not like about the tour guide give suggestions to the manager to improve the tour.
It is a good thing for people in senior management positions to get a higher salary than other workers in the same company. To what extent do you agree or disagree?
You should spend about 15 minutes on this task.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter,
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do.
You have seen an advertisement for part time job at a restaurant and want to apply for it.
Write a letter to the manager.
In you letter
-describe you experience
-tell him why you are interested in the job
-say why you think you would be suitable for the job
Write a letter to a bookstore manager who is loving in another city. Ask him/her to make available book that you are interested in.In your letter
What bookbyou are looking for
Why you need this book
How you plan to purchase the book
You have seen an advertisement of a valudable equipment. Write a letter to your manager and ask to buy that product to be used in your company. Include the following in your letter:
- What the equipment is
- How it can be useful for the company
- Describe the procedure for buying the equipment
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your latter
•Explain why you want to work in the company’s head office for six months
•Say how your work could be done while you are away
• Ask for his/her help in arranging it
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Hà Vy)
You were hurt in a minus accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket. In your letter :
* Say who you are.
* Give details about the accident.
* Suggest how the supermarket could prevent a similar accident
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In the letter:
* give details of the course
* say how the course would be useful
* explain how the company could help you do this course.
You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager in your letter:
•describe the problem with the equipment
•explain what happened when you phoned the shop
•say what you would like the manager to do
You attended a training course, but the quality of the course was not satisfactory.
Write a letter to the training center manager.
Explain the problems you faced during the course
Describe how these problems impacted your learning experience
Suggest ways the training center could improve the course
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the manager of the library. In the letter,
-Describe who you are and the details of your university course
-Explain the problem at the library
-Suggest what you think the manager should do
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You would like to buy some electrical goods at a shop in a town which is far from your home.
Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
You are a student living in university accommodation. The heating has not worked for some
time. Write a letter to the management. In your letter Explain why you complain;
Describe the problems
Tell what you want them to do
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
One of your friend has asked you for a reference letter for the job as Sports instructor. Write a reference letter to Manager of the Sporting facility reccomending your friend. In your letter include
What is your name and how do you know him/her
What skills does your friend have
Why he/she is suitable candidate for the position
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
•Explain the damage
•Ask the manager to solve your issue.
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
say which play you saw and when
describe the problems you experienced in the theatre
suggest what the manager should do
[Dri]
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
Environment problems are too big to managed by individual persons or individual countries.in other words it is an international problem.To what extent do you agree or disagree.
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Too much money is spent on maintaining and repairing old buildings. Some people think that they should be knocked out to give way to modern buildings.
To what extent do you agree or disagree?
The vast majority people believe on constructing stylish buildings to live in while many suggest to keep the ancient buildings. Ancient buildings send message to the new generation on what did look like and their behaviors.
There are many reasons to illustrate on how the old buildings are important for the new generations. First of all, the ancient buildings are made by our ancestors and I personally believe that we should have a look their imaginations and constructing buildings. Second of all, to see the constructing historic buildings make us more creative persons in our live to make even better buildings for the generations ahead.
On the other hand, new constructions can be an innovative model. If I point it out to some example, the connection of people in highly raised buildings are more simplified than the old ones. For instance, the high raised buildings are more proper for the economy and population. Office workers can be easily contacted.
Consequently, office workers and city dwellers do not waste the connection time. Many people are also happy to manage their things closely in office and it’s definitely preventing by going for away from on office to another.
You and some friends had dinner in a restaurant a few nights ago. The service at the restaurant was terrible and the food was bad. You and two of your friends had severe stomachaches the following day. The food was also overpriced.
Write to the manager of the restaurant. In your letter,
-explain these problems
-give details that you think are relevant
-ask the manager to do something about the situation
Some people think that students in primary schools and secondary school should be taught how to manage money because it is an important life skill. Do you agree or disagree?
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manage of the manager of the nearest private sports club. In your letter.
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
Students leave high school without learning the way how to manage their money. What are the reasons and solutions of this issue?
On a recent holiday you lost a valuable piece of jewellery. Fortunately you have travel insurance which covers the cost of any lost or damaged items. White a letter to the manager of your insurance company. In your letter,
-Describe the item you lost
-Explain how you lost it
-Tell the insurance company what you would like to do
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university’s notice board.
Write a letter to Mr. Walker, and
Give your reason for writing
Tell about your education
Describe your work experience and explain why you would be suitable for the job.
With improvements in today's health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with increase in number of elderly people today and how can it be managed? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Nowadays environmental problems are too big to be managed by individual persons or individual countries. In other words, it is an international problem. To what extent do you agree or disagree?
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
Letter
You have just started a course in college which has no sports facilities of its own. Write a letter to the manager of the nearest private clubs in your letter.
Interduce yourself
Say why you are interested in this sports club
Ask some questions about the club e.g. facilities, memubers, cost.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
In most successful organisations, some preople believe that communication between managers and workers is important, while other people said that other factors are more significant. What is your opinion?
Some people say that governments need to prioritize the treatment and management od diseases of the people in the community. Otherss say that it should pay attention to primary health care more. Discuss both of these views and give your opinion.
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurant manager. In you letter, Explain that you would like to apply for the job, give some details of any relevant experience that you have, specify the days and times that would suit you
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
•Apologize for your absence and explain the reasoning
•Explain why you had to be at the other event
•Explain what you will do to catch up
Begin your letter as follows:
Dear …………………….,