You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotel
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage should clo to improve the foocl in future
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
The table below shows the percentage participation of women in senior management in three companies between 1975 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently visited a museum with your old friend and some difficulties during the visit.
Write a letter to museum management
Why you visited the museum
What the problem was
What can be done to solve this problem
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
-Describe the work you have been doing
-Explain why you can no longer do this work
-Recommend another person who is interested in the work
Your work in a company has come changes and you need to take a training course. Write a letter to your manager.
In the letter, you should:
What you have done about your work last year
What you could have done better
What kind of training you want to take next year?
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
You recently broke your leg and your colleagues from work sent you get well cards and presents. Write a letter to them and say
Write a letter to your manager. In your letter
- Thanks them for supporting you
- Describe how you spend your time
- Explain about your recovery process
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe
Suggest an improvement to the cafe
Explain the benefits of your suggestion
some people think that government should take measures regarding healthy lifestyle of individuals.others think it must be managed by individuals. discuss both views and provide your own opinion
You have noticed a problem in a public park near your home. You decide to write to the park manager about this problem.
- say how often you visit the park
- describe the problem that you have noticed
- suggest a possible solution to this problem
You do not need to write any addresses
Begin your letter as follows
Dear Sir or Madam,
Students should be completely free to choose whether to study or play games. They should be allowed to manage their own time. Do you agree or disagree? Use specific reasons and examples to support your position.
You accidentally left an important item while checking out of a hotel. Please write a letter to the hotel manager and ask him/her to send the item back to you.
In your letter
provide the details of your stay;
describe the item you left behind;
tell the hotel manager how to return it to you.
You feel the evening programs on a local television station are uninteresting.
Write a letter to the manager of the television station. In your letter
* explain why you do not like the current programs
* describe what kind of programs you would like to see instead
* explain why these programs would be better
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
Of late, it is believed that students studying in secondary school and high school should be taught how to manage money as it is an important life skill. To what extent do you agree or disagree with this argument? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
You and some friends ate a meal at a restaurant to celebrate a special occasion and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
* give details of your visit to the restaurant
* explain the reason for the celebration
* say what was good about the food and saervice
You have booked a hotel for some reasons you need to change the booking dates and details.
Write a letter to the manager of the hotel for the same in your letter give details
For the booking you have made
Inform changes you want with your booking
State reasons for the changes.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area. Write a letter to the project manager to offer your help. In your letter: * Describe a local volunteer project that you are passionate about * Explain what you would like to do to help * Suggest how to gather more support for the cause
It is often said that the subjects taught in schools are too academic in orientation and that it would be more useful for children to learn about practical matters such as home management, work and interpersonal skills. To what extent do you agree or disagree?
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager.
In your letter
describe the problem the new employee has caused
explain how other colleagues feel about the new employee's conduct
say how you expect the manager to address the situation.
1. You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding the accommodation arrangements for your visit.
In your letter, you should:
• introduce yourself and your company
• ask the availability of their rooms
• tell him / her your every arrangement and needs.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
• Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
In many countries, students leave high school without learning how to manage their money. Why is that the case? What could be done to tackle the issue? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
TASK-1
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
Essay topics: You work for an in the international company. you have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
. Describe the training course you want to do.
.explainwhat the company could do to help you.
. say how the course will be useful for your job.
You want to organise a party in your office to celebrate something.
Write a letter to your manager about the party at the office. In your letter,
•say what the party is about
•mention why it is necessary
•explain what you expect from him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You went to a museum with your elderly friend last week. However, he/she found it difficult to walk around the museum. Write a letter to the manager and say:
* Whom did you visit the museum with?
* What problems/inconveniences did he/she face?
* also, suggest solutions to enhance the museum visit experience for an elderly person.
Your company has recently introduced a new work uniform. You are mostly happy with the uniform, but there is one thing that you do not like. Write a letter to your manager. In the letter
say what you like about the uniform
explain what you don’t you like about the uniform
suggest how the uniform can be improved
The table below shows the proportion of the workforce who are women and the percentage of managers who are women in five different countries.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
Describe the problems
Explain how these problems are affecting the public
Suggest some changes that could be made
Write at least 150 words. You do NOT need to write any addresses.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement.
Write a letter to the manager of that company. In your letter;
• describe the product you bought
• state the description the advertisement gave of the product
• say what you want the company to do to make it up to you
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in future
Write at least 150 words.
You have decided to leave your current job even though you enjoy it. Write a letter to inform your
manager of your decision.
In your letter:
tell the manager your decision and the reason
describe what you have learnt in your current job
ask the manager to write you a reference letter.
The table below shows the information about the posts held by women in parliament and in management in 5 countries in 2000. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter,
a. Explain why you would like to change to working part-time work
b. Say what times and days of the week would suit you best
c. Suggest how your work could be covered or completed if you work part-time
You recently attended a meeting at a hotel. When you returned home, you found you had Jett some important papers at the hotel. Write a letter to the manager of the hotel. In your letter • say where you think you Jett the papers • explain why they are so important • tell the manager what you want him/her to do
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
Question: " Discuss the role of lifestyle choices in maintaining overall health. Consider factors such as diet, exercise, and stress management. How can individuals make informed choices to promote their well-being?” You should give reasons for your answer and include any relevant examples from your own experience or knowledge to support your response.
Some people think that it is a good thing for senior management positions to have much higher salaries than other workers in a company. To what extent do you agree or disagree?