You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
"You recently had a problem with a product you bought from a store. Write a letter to the store manager to explain the issue. In your letter, you should:
1.Describe the problem with the product.
2.Explain how you would like the problem to be resolved.
3.Request a response from the manager."
You recently attended a training course organised by your company. You found the course useful, but you think it could be improved.
Write a letter to your manager. In your letter:
describe the training course you attended
explain how the course has helped you
suggest some improvements for future training courses
Write a letter to a museum's manager after visting the museum. Give some advice for improvement as you had a mixed experience.
ou recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend.
In your letter
•say how well you know your friend
• describe the qualifications and experience that your friend has
• explain why your friend would be suitable for this job.
Expenses are increasing day by day for all kind of human requirements like food, accommodation and children education, etc. and living standard is improving due to various technological innovations. So, it has become common for many families to have both parents working. There are two kinds of families having working parents nowadays. Some may choose for having a better life and to make their future financially secured, while another chooses because of their financial needs. Recently, from the last decade women empowerment has seen a significant improvement. So, Women are sharing equal responsibilities with men in all professions.I believe that families having both working parents have edge over others in a financial perspective. But its impact on children must be recognized first. In families, when parents go to work, children are left at home alone. Some people argue that children become independent and they learn how to manage their selves. In addition, they believe that children who grow up having the support of their relatives in the family make them more social and kind.On the contrary, other believe that both working parents do not give enough attention to children’s development. Thus, children become undisciplined and may go out of hand sometimes. According to them, if one of the parents is earning enough money, then another should concentrate on children’s development. Money is not a serious matter always. Parents should not become too greedy.There are many examples of both working parents from my friend circle. They are good parents and understand their responsibilities towards their children. So, as a conclusion, I will say it depends on the way of thinking of individuals and the way of interacting with their kids. One should identify own situation and requirements and act accordingly.
a lot of place in the world are rely on tourism as they think it is main source of income .unfortunately tourism can be a problem if it is not well managed . what are the advantages and disadvantages.?
You have an upcoming meeting with your manager to discuss your performance in the past years. write a letter to the manager.
In your letter.
Describe your achievements in the past year.
Say what areas/skills need to improve on
Suggest plan to improve those skills/areas.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter:
&Describe the complaints that have been made.
&Say why the reception area is important.
&Say why the reception area could be improved.
You recently broke your leg and your colleagues from work sent you get well cards and presents. Write a letter to them and say
Write a letter to your manager. In your letter
- Thanks them for supporting you
- Describe how you spend your time
- Explain about your recovery process
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You have recently moved to a new company and you want to write to the manager.In your letter.
•Introduce yourself
•mention what you have done since you moved to the company
•and ask to meet the manager to discuss your needs and concerns.
Some people believe that company CEOs should receive far higher salaries than other employees and low-ranking managers. Do you agree or disagree?
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Thảo)
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
It is a good thing for people in senior management positions to get a higher salary than other workers in the same company. To what extent do you agree or disagree?
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not manage correctly. Describe the merits and demerits of tourism in the world. Do you think that benefits of tourism outweigh it's drawbacks.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the managef of the nearest private sports club. In your letter
● introduce yourself
● say why you are interested in
this sports club
● ask some questions about the
club e.g. facilities, members,
costs
You have just started a course at a college that does not have its own sports facilities. Write a letter to the manager of the nearest private sports club.
.Introduce yourself
.Tell me why you are interested in this sports club
.ask some questions about the club, e.g. objects, members, costs
Begin with: Dear Sir or Madam
Write a letter to a restaurant manager to organize a party
Why you want to give the party?
What special arrangements you will need?
Any relevant questions
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
• Describe the damage
• Say what you would like the manager to do.
There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved
Please write a letter to our manager. In the letter
• Describe the complaints
• Say why the reception area is important
• Suggest how the reception area could be improved
1. You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding the accommodation arrangements for your visit.
In your letter, you should:
• introduce yourself and your company
• ask the availability of their rooms
• tell him / her your every arrangement and needs.
You recently ate at a restaurant. When you got home, you realized you had left your
jacket behind.
Write a letter to the restaurant manager. In your letter,
• explain how and when you lost your jacket
• describe your jacket
• say what you would like the manager to do to help you find it
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
You have recently experienced a laptop problem that makes it difficult for you to do your job properly. Write a letter to your manager. In your letter:
describe the problem
explain how it is affecting your work
suggest what you would like your manager to do about it
(Livia) You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
You should spend about 20 minutes on this task.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
You should write at least 150 words.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
●describe the problem with the equipment
●explain what happened when you phoned the shop
● say what you would like the manager to do.
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
- Explain what happened to your watch
- Describe your watch
- Ask the manager to help you find it
You recently attended a professional training course that you found highly beneficial for your career growth. Write a letter to your manager, requesting the company to arrange a similar training course for your colleagues. In your letter, you should: - Explain the training course you attended and its benefits - Suggest why it would be helpful for your colleagues - Provide details on how the company can arrange this training course
You recently went to a movie theatre to enjoy a movie, but unfortunately, you left
your jacket there.
Write a letter to the manager of the movie theatre about the jacket. In your letter,
• describe the jacket
• describe where you were seated
• explain what you want the manager to do about it
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
Dear Mr. Garg,
I am writing this to seek your permission to allow me to attend a conference on the subject of AI in Communication, which is going to be held on 5th December 2023 at the University conference hall.
The idea of the event is to make people understand about the future aspect of robots in the field of efficient marketing and communication. Additionally, the speaker is Mr Park, who has been working in the field of technology for the last 10 years.
Too many banners and advertisement around the city are promoting the event. As far as I am concerned I came to know about this from a local advertisement. To get a booking I called an organisation and he advised me to book space in advance.
As our company has recently started taking a serious move for digital marketing, I thought this type of event would be helpful for me to understand what type of changes have been occurring in marketing. That will be helpful for me to develop new strategies.
I would request you to allow me to be a participant in the conference and oblige that.
Yours faithfully,
Jaimini Patel.You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
- What is the conference about?
- How did you know about the conference?
- Explain to him/her why it is important that you attend this conference.
You should write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear ......,
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
Your office building doesn't have parking available.
Write a letter to the manager. In your letter:
• Explain the problem
• Suggest a solution
Say why parking will benefit all employees
You believe that your local library needs some improvements.
Write a letter to the library manager to suggest changes.
WORK: Most high level positions in companies are filled by men, even though the workforce in many developed countries consists of 50 percent female workers. Companies should be required to allocate a certain percentage of management positions to women. Discuss, what is your opinion?
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
Write a letter to the manager of the supermarket. In your letter
1. say who you are
2.give details about the accident
3. suggest how the supermarket could prevent similar accidents.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
You should spend about 20 minutes on this task.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
Write at least 150 words
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
You are soon goi na to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience.in your letter
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
You have found out that a building company is planning to build new houses close to your home. Write a letter to the manager of the construction company. In your letter
say how you found out about their plan
describe how you feel about the proposed development
explain what you hope the building company will do