12.Some people believe that all company decisions should be made by managers. Others feel that it is better to include employees when making decisions. Discuss both views and give your opinion.
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
You were hurt in a minus accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket. In your letter :
* Say who you are.
* Give details about the accident.
* Suggest how the supermarket could prevent a similar accident
Your neighbours have been smoking in their apartment.
Write a letter to the management company. In your letter
• give details about the problem
• explain how you would like the problem to be solved
• describe other issues you've been having with the neighbours
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
You have been working in a company for three years, but now wish to
leaving job. Write a letter to the manager of the company.
In your letter:
• What have you learned while working for the company
• Did you enjoyed working there
• What are your reasons for leaving the job
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
There are some problems in the changing room in your sport center. Write a letter to the sport center manager. In your letter, you should:
- Describe the problems in the changing room
- Explain why the sport center is important for you
- Suggest what the manager should do.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
A bag containing a valuable company documents that you were carrying has been stolen. write a letter to your manager mentioning;
How the bag was stlen.
what the bag contained.
how important the docs were for your company.
what you have done about it so far.
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
explain what accommodation you require and when you want to stay
ask what will be included in the price
enquire about activities and places of interest near the hotel
You use the local swimming pool often and during one of your visits you encountered a problem.
Write a letter to the manager and say
A lot of places in the world relied on tourism as a main source of income unfortunately can also be a source of problems if it isn’t managed currently. Describe the adv and dis? Do you think benefits of tourism is drawback?
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
-Say what you would like the manager to do
Write a letter to your manager complaining about parking situation at work.
In your letter, you should:
describe the problems are
explain why should solve the problems
suggest how to solve the problems.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved
Please write a letter to our manager. In the letter
• Describe the complaints
• Say why the reception area is important
• Suggest how the reception area could be improved
Some people think it is a good thing for senior managers to have much higher salaries than other workers in a company. To what extent do you agree or disagree ?
ou should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
You have just started a cource in a college which has no sport
facilities of its own.Write a letter to the manager of the nearest private sports club in your letter.
•introduce yourself
•say why you are interested in this sport club
•ask some questions about the club e.g.facilities,members,costs.
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Cao Huy)
Some people believe that secondary or high school students should be taught how to use money management as it is an important life skill.Do you agree or disagree.
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
Write a letter to the library manager to apply for the job
You visit a cafe every day. Write a letter to the manager of the restaurant.
In your letter
say what you like about the cafe
suggest an improvement to the cafe
explain the benefits of your suggestion.
You have just started a course in a collage which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• Introduce yourself
• say why you are interested in this sports club
• ask some questions about the club
you recently brought an electronic product froma store.and found that the product is not working properly.write a letter to store manager.In your letter. Complain about the problem,proposed action for the store to take and ,request confirmation that this regard.
Nowadays, managers and team leaders in many organizations and companies are much younger compared to the past. What are the reasons for it? Is it positive or negative development?
Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
ou work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter, - describe the training course you want to do - explain what the company could do to help you - say how the course will be useful for your job Begin your letter as follows: Dear Sir or Madam,
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager.In your letter,
•explain that you would like to apply for the job
•give some details of any relevant experience that you have
•specify the days and times that would suit you.
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
Apologize for your absence and explain the reasoning
Explain why you had to be at the other event
Explain what you will do to catch up
You do NOT need to write any addresses.
Task-1
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions
Write a letter to your manager asking for a training course, which
you would like to attend. In your letter explain
What the course is,
Why it is required for your job
How you will manage work while doing the course.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
Employers should ensure that there are equal numbers of males and females in managerial posts in company. What extend do you agree or disagree?
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
Write at least 150 words. You do NOT need to write any addresses.
you recently organize an all day meeting for your company which took place in our local hotel in their feedback participants at the meeting said that they like the hotel, but they were unhappy about the food that was sad for lunch.
write a letter to the manager of the hotel in your latter.
You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say
– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?
Answer
You’ve read an article about the company you work for in a business magazine. The article contains information that is wrong.
Write a letter to your manager. In your letter:
• give details of the magazine
• explain what information about your company is wrong
• suggest what you think your manager should do
You have been offered a job, asking you to start next week. You want the job very much but, because of
a previous commitment, you want to delay the start for another two weeks.
Write to the Manager, accepting the job, but explaining your situation and asking for the change to
your start date.
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
· Describe the problems
· Explain how these problems are affecting the public
· Suggest some changes that could be made
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ELast week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance.
Write letter to the manager of your insurance company. In your letter:
- Describe the characteristics of what you lost
- Explain how you lost it
- Tell the insurance company what you need from them
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter:
-explain why you want to take time off work
-give details of the amount of time you need
-suggest how your work could be covered while you are away