A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
-explain why you want to work in the company’s head office for six months
-say how your work could be done while you are away
-ask for his/her in arranging in
You joined a sports club recently and are experiencing some problems. Write to the club manager.
In your letter
Say why you joined the club
Explain about the problems you are experiencing
Suggest solutions to fix them
You should spend about 20 minutes on this task.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
•say what the participants liked about the hotel
•explain why they were unhappy about the food
•suggest what the manager should do to improve the food in future
Write at least 150 words.
You recently stayed at a hotel and had a bad experience. Write a letter to the hotel manager. In your letter:
Explain the issues you faced
Describe how they affected you
Suggest what the hotel should do to improve
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
•Give details of the delivery
•Describe what was damaged
•Say what you would like the manager to do
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
There have been several complaints about the receiption area where visitors to your company arrive. Your manager has asked you to suggest how the receiption area could be improved.
Write a letter to your manager. In your letter
-Describe the complaints that have been made
-Say why the reception area is important
- Suggest how the receiption area could be improved
You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.
write a letter of apology to the person who complained. In your letter,
say how sorry you are that the person has had a poor experience
explain what action has been taken against the staff member
offer a free meal for four at the restaurant as a gesture of goodwill.
You and your friends ate a meal at a restaurant to celebrate a
special occasion, and you were extremely disssatisfied with the experience.
Write a letter to the restaurant manager. In your letter:
Explain the reason for the celebration
Give details of your visit to the restaurant
Say what you would like the restaurant to do
It is often said that the subjects taught in schools are too academic in orientation and that it would be more useful for children to learn about practical matters such as home management, work and interpersonal skills. To what extent do you agree or disagree?
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
-Give details of the situation
-Describe the documents
-Say what action you want tobe taken.
Many young people do not know how to manage their money when graduating high school. What do you think are the reasons? What come be done to teach them this important skill?
The school library is seeking applicants for a job over summer break. Write a letter tothe library’s manager.
In your letter include:
- A brief introduction of yourself
- Your experience and relevant skills
- Why you want the job
You made a reservation at a hotel for you and your colleagues to stay during a business trip, but you need to make some changes to your booking. Write a letter to the hotel manager. In your letter – Give details of your booking – Explain what changes you need to make – Ask for some special arrangements to be made for your business meetings
Write a letter to the manager of the sports club. In your letter,
-introduce yourself
-say why are you interested in this sports club
-ask some questions about the club e.g facilities, membership, costs etc. Write at least 150 words.
You should spend about 20 minutes on this task.
You recently stayed at a hotel during a business trip. After returning home, you realize that you left a personal item in your room. Write a letter to the hotel manager. In your letter:
Describe the item you left behind
Explain where you think the item might be
Suggest how the hotel can return the item to you
Write at least 150 words
The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
– A brief introduction of yourself
– Your experience and relevant skills
– Why you want the job
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
-describe the item you lost
-Explain how you lost it
- tell the insurance company what would you like them to do
Some people think the government should take measures regarding the healthy lifestyles of individuals. Others think it must be managed by individuals. Discuss both sides and give your opinion.
Write a letter to your manager for a 3-day leave to attend a training course. In your letter
-what is the course about
-how this course will be helpful to your work
-suggest how your work could be covered while you are away
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
You work for an international company. You enjoy this work but now you want to leave the company.
Write a letter to the manager of the company. In your letter
- Tell the manager why you want to leave the company
- Explain what you have learnt from working at the company
- Say why you have enjoyed working for the company
There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter
-describe the problems
-explain how these problems are affecting the public
-suggest some changes that could be made.
Your manager has asked you to do a presentation at the upcoming training session. Write a letter to your manager and say
What is the topic of presentation ?
What is the benefit of conducting a session on that topic ?
What are your requirements for conducting this presentation ?
You recently visited a museum with your old friend and some difficulties during the visit.
Write a letter to museum management
Why you visited the museum
What the problem was
What can be done to solve this problem
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board. Write a letter to Mr. Walker, and ▪️Give your reason for writing ▪️Tell about your education ▪️Describe your work experience and explain why you would be suitable for the job.
You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
You recently visited a museum in your local town and you had a mixed experience. Write a letter to the museum’s manager.
In your letter,
– explain when you visited and what you saw
– explain the positive parts of your experience and what you liked
– explain the negative parts of your experience and give some advice for improvements.
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
mention why you are writing
explain why you would like to work from home
say how this can benefit you and the company
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You work in an office and have recently been experiencing a health problem. You think that the problem started because of the working conditions in the office. Write a letter to your manager. In your letter: •describe the health problem •explain why you think it was caused by conditions in the office •suggest what the manager should do to improve the working conditions in the office
1.You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
oGive details of your visit to the restaurant
oExplain the reason for the celebration
oSay what was good about the food and the services
Some people think that secondary education should be taught how to usw money management as it is important in lifestyle. Do you agree or disagree??
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
Write a letter to your manager to nominate a person for best employee of the year award.
Who is this person?
Why did you choose him?
What is the characteristic of a good employee?
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
“Some people think that Government should take measures to improve the health of its citizens. Others think it must be managed by individuals. Discuss both views and give your opinion”
There have been several complaints about the reception area where visitors to your company arrive. Your mannager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to the gym manager.