15.Some people believe that managers are responsible for the organization’s success, while others think various features of the organization play a vital role in it. Discuss both views and give your own opinion.
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
You recently attended a training course organised by your company. You found the course useful, but you think it could be improved.
Write a letter to your manager. In your letter:
describe the training course you attended
explain how the course has helped you
suggest some improvements for future training courses
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
▪️You work for a company where the manager is soon going to retire. Write a letter to the assistant manager. In your letter:
▪️ Propose how the retirement party for the manager can be organised.
▪️Explain how the manager has influenced you at work.
▪️Suggest a suitable retirement gift for the manager.
Write at least 150 words.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You should spend about 20 minutes on this task.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Write at least 150 words.
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
oexplain why you missed the deadline
otell him/her how you will avoid this situation in future.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
Childhood obesity is a serious problem in many counties. What are the causes of this and how can the problem be managed.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
ady fo
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
You have an appointment with your bank manager, but you cannot attend the meeting. You are writing to him to make another appointment. In your letter
• Apologize for any inconvenience
• Explain why you cannot attend this meeting
• Make an appointment for another meeting
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
You have just started a course in a college which has no sports facilities of its own.Write a letter to the manager of the nearest private sports club.In your letter.
•introduce yourself
•say why you are interested this sports club
•ask some questions about the club facilities, members,costs
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter
explain why you would like to change to working part-time work
say what times and days of the week would suit you best
suggest how your work could be covered or completed if you work part-time
You were hurt in a minor accident inside a supermarket, and you wish you complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-Say who you are
-Give details about the accident
-Suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do Not need to write any addresses.
Begin you letter as follows:
Dear Sir or Madam,
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Describe the problem
Explain how it affects you
Ask for a solution
Some people say that governments need to prioritize the treatment and management od diseases of the people in the community. Otherss say that it should pay attention to primary health care more. Discuss both of these views and give your opinion.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
1)Say what the participants liked about the hotel
2)Explain why they were unhappy about the food
3)Suggest what the manager should do to improve the food in future
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
(2024) You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter,
say where you think you left the papers explain why they are so important tell the manager what you want him/ her to do
give me band and transcript
You have noticed a problem in a public park near your home. You decide to write to the park manager about this problem.
- say how often you visit the park
- describe the problem that you have noticed
- suggest a possible solution to this problem
You do not need to write any addresses
Begin your letter as follows
Dear Sir or Madam,
You learned the news from your friend regarding a part time job at a new international company near your house. Write a letter to the manager of the company in your letter, you should:
Explain why you need that job give detailed suggest the time that you can work.
With the improvements in today’s health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with the increase in numbers of elderly people today and how can it be managed? Give reasons for your answer and includ
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at hotel.
Write a letter to the manager of the hotel. In your letter
-say where you think you left the papers
-explain why they are so important
-tell the manager what you want him/her to do
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
You eat in your college cafeteria everyday lunchtime. However, you think it needs some improvements.
Write a letter to the college manager . In your letter,
•explain what you like about the cafeteria
•say what is wrong with it
•suggest how it could be improved
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
You have purchased some goods from a company and the goods were supposed to be delived within three days of purchase. Seven days have already gone and you have not received the products yet. Write a letter to a company manager with whom you arranged the delivery of goods. In your letter: inform him/her what itmes you have purchased ask the reason for the delay in delivery suggest what can be done about this matter
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe
Suggest an improvement to the cafe
Explain the benefits of your suggestion
> “You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel manager. In your letter:
Explain when you want to come and how long you will stay
Ask about activities and places of interest nearby
**Ask about facilities and services at the hotel”**
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
describe the problem the new employee has caused
explain how other employees bout the new employee's conduct
say how you expect the HR manager to address the situation
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
“Some people believe that managers are responsible for the company's success, while others think various features of the organization play vital role in it. Discuss both views and give your own opinion.”
You are disturbed by the noise coming from a restaurant opened nearby recently. write a letter to the restaurant manager and say
1. what problem do you experience
2. what should the management do about it
3. what you will do if the problem is not resolved
Students generally prefer to choose the period they are supposed to study and the period they are free to have fun. They should be allowed to do their time management. Do you agree or disagree?
Write a letter to your manager telling him about how sitting for long hours for your work has affected your health.
In your letter you should mention;
1. What health problems are you facing.
2. Give suggestions as to about what changes can be brought about to reduce the health risks on you and on your colleagues.
3. How will these changes be beneficial to the company when it comes to future employees.
You work for an international company,and would like to spend six months working in its head office in another country.
write a letter to your manager.in your letter
explain why you want to work in the companys hear office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
You recently saw an advertisement of a business conference that can be really helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter say
What is the conference about
How did you know about the conference
Explain to him/her why it is important for you attend it
Inform him about the schedule and venue
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
You recently travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
The flight details
What the problem was
What you suggest
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
It is a good thing if senior management workers in a company get a much high salery than other workers in tha same company. Do you agree or disagree?
You have a problem with the computer at the office which has affected your work Write a letter to your manager and say What problem do you have What difficulties does this create for you What could be done about it.
To begin, a significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an outside class learning. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting choice for determining companies. Frankly, there are many steps that they must be dealing with the recruitment, it could be a long process of recruitment. Besides that, he situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Furthermore, Many internship business providers were established to help and solve a long process of placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. Also, a good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their probation to achieve good performances. In general, an Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not set up priorities. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing day-off to break or get permission. As a conclusion, Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their next path. Most students choose the companies based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.