Your friend is asking for your advice. He is going to university and can't decide whether to study music or business management. Write a letter
- How you felt when you got the letter
- What the good points are for both sides and
- What your advice is
The school Library is seeking applicants for job over summer break. Write a letter to the library's manager, In the letter include:
A brief introduction of yourself
Your experience and relevant skills
Why you want the job
Dear Sir or Madam,
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.
In your letter,
– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experienc
You recently went to a movie theate to enjoy a movie, but unfortunately, you left your jacket there.
Write a letter to manager of the movie theater about the jacket. In your letter,
•describe the jacket
•describe where you were seated
•explain what you want the manager to do about it.
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group does
explain why the group is good for the community
suggest alternative days and times for practice
You should write at least 150 words.
There have been several complaints about the reception area where visitors to your company arrive. Your mannager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
You are working for a company. You need to take some time off work and want to adk your manager about this.
Write a letter to your manager. In your letter
• Explain why you want to take time off work
• Give details of the amount of time you need
• Suggest how your work could be covered while you are away
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
The best way to encourage employees is managers giving positive comments. What other methods can also be used? Discuss and give your opinion
Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
suggest a suitable date and time for the party
recommend a venue
propose the food and entertainment options that should be available.
Write a letter to your manager to report a mistake you found in a magazine article about your company In your letter
• Describe the magazine and the article.
• What was the mistake?
• Explain what you would like the manager to do about it.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform. Write a letter to the station manager. In your letter: give details of where and when you left the bag describe the bag and its contents suggest how you could get the bag back You do NOT need to write any addresses.
Your company recently used a hotel for an important meeting.
There was a problem with the facilities in the meeting room.
Write a letter to the hotel manager. In your letter-
-give details about this meeting,
-describe the problem with the meeting room facilities,
-say what you want the manager to do?
You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club e.g. facilities, members, costs
Begin as follows: Dear Sir or Madam,
In most successful organisations, some people believe that communications between managers and workers are important, other people said that other factors are more important. Discuss both sides and give your opinion.
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
complain to the supermarket.
You were hurt in a minor accident inside a supermarket, and you wish to
Write a letter to the manager of the supermarket. In your letter
say who you are give details about the accident
suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
Directors of large companies often receive much bigger salary than ordinary workers. Employers' organizations say that in a global market this is necessary to attract the best management talent. What is your opinion?
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Hà Vy)
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
You are studying for a qualification, and you would like some off work to complete it. Write a letter to your manager. In your letter: - ask for some time off to complete a qualification. - Suggest what you will do later at work if you have time off. - Say how the qualification helps your job or company.
Your employer has recently allowed some employees to work remotely from home. You would also like to work from home.
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
mention why you are writing
explain why you would like to work from home
say how this can benefit you and the company
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience.In your letter:
. Thanks the manager for the opportunity to do work experience
. Explain what you hope to learn from the work experience
. Ask some questions about the work experience you are going to do
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter.
•Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him /her to do
write a letter to airport manager for missing luggage.
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
-Describe the toy
-Explain the problems with it
-Tell the manager what you would like her/him to do
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
You recently visited a public library in your town and found some facilities were not in good condition. Write a letter to the library manager. In your letter:
Describe the problems you found
Explain how these problems affected your visit
Suggest what the library should do to improve
Write a letter to the manager of a hotel where you stayed and left two things.
Give details of your stay
Why those 2 things ar important
How he can return
you work in an international company and want to request some time off to attend a family event. qeite an email to the manager in about 150-200 words. Ask for time off describe the event say how you will make up the time missed
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurant manager. In you letter, Explain that you would like to apply for the job, give some details of any relevant experience that you have, specify the days and times that would suit you
Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
You recently organised an all-day meeting for your company, which took place in local hotel. In their feeback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
1. say what the participants liked about the hotel
2. explain why they were unhappy about the food
3. suggest what the manager should do to improve the food in future.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write a letter to the restaurant's manager in abot 150-200 words.
- state what problems you had with the food you ordered
- complain about the service
- describe how you want the restaurant to resolve the problem
You recently bought a new computer for your job in the office. There is a problem with the internet connection to your computer.
Write a letter to the IT support manager. In your letter:
· Explain the details of your computer
· Describe the problem that you have
· Ask for help to solve this problem
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the changing rooms. Write to the gym manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
Imagine that your name is wrong in the ielts certificate. Write a letter to the marketing manager for the British council in your area.
• Give your information
• Tell the manager about the problem
• Ask him to correct the mistake within three days since you have to submit the documents.
You ride a bicycle to work, but there is a problem with the parking. Write a letter to the building manager to provide bicycle parking.
In your letter, you should:
why you ride a bicycle to work
what the problem is with the parking
what your suggestions are.
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.