Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong.
Write a letter to the centre manager and explain:
- what was the information required
- how was the wrong information provided?
- what problem did you have because of this?
You recently stayed in a hotel and left an item in the room. Write a letter to the manager of the hotel. In your letter:
● describe the item that you left in the room
● explain where you think the item might be
● suggest how the manager can return the item to you
you are soon going to spend three months doing work exprience in an organisation. write a letter to the manager of the organisation where you are going to do work exprience. in your letter
thank the manager for the opportunity to do work exprience
explain what you hope to learn from the work exprience
ask some questions about the work exprience you are going to do
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
You have recently heard that your manager will be leaving the company next month. You and your colleague are planning to buy a farewell gift for her.
Write a letter to your colleague. In your letter:
say how you feel about your manager leaving
describe a present you think would be suitable
discuss arrangements for buying the gift or planning a farewell celebration
You have recently seen an advertisement in a local newspaper for a part-time job at a pharmacy. Write a letter to the hiring manager to apply for the position. In your letter:
Introduce yourself and explain why you are writing.
Describe your qualifications and experience relevant to the job.
Request further details about the job and the application process.
Write a letter to your manager to nominate a person for the best employee of the year award. Explain in your letter:
Who this person is
Why you choose him/her
What the characteristics of the good employee are
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of nearest private sports club. In your letter
• introduce yourself
• say why you are interested in this sport club
• ask some questions about the club e.g. facilities, members, costs
A festival takes place in your town every year , The festival manager has asked for people to help with this year’s festival . You would like to help :
Write a letter to the festival manager , in your letter
* Give your opinion of last year’s festival
* Say what you could do to help with this year’s festival
* Ask some questions about the festival
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
IELTS writing sample: The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
- A brief introduction of yourself
- Your experience and relevant skills
- Why you want the job
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
You need to take some time off of work to go on holiday.
Write a letter to your direct manager. In your letter:
Ask for time off and explain why
Provide the dates and times for which you will be unavailable to work
Describe what you will do to prepare or make up for your absence
Write at least 150 words.
Begin your letter as follows:
Dear Ms. Snyder,
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter
- describe the training course you want to do
– explain what the company could do to help you
– say how the course will be useful for your job
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
Some people think that secondary or high secondary students should be taught how to use money management as it important life skills. Do you agree or disagree??
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager. In your letter:
say what experience you have
ask what the work involves
enquire about conditions
Begin your letter as follows: Dear Sir / Madam
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
Your apartment manager is asking your opinion about the swimming pool in your building. Currently, your building has a swimming pool, but it is really old and needs to be renovated. Some tenants prefer to have a small gym instead of a pool. The apartment manager has asked you to complete an opinion survey.
Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150–200 words.
Option A: I would like to keep the swimming pool.
Option B: I would like to have a gym.
You have just returned from a conference and want to give a presentation to your colleagues.Write a letter to your manager about this.Include
What the conference was about
your plans for the presentation
its impact on your company
You have made a reservation at a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager.
In your letter:
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write a letter to the television channel Manager about boring programs during the day time. Tell him about the programs, give suggestions.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
You are going to have a family party in a private room in a hotel.
Write a letter to the hotel manager and say :
Why you need to use this private room
What you need them to provide for the party
inquire about the price of the food you are ordering.
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should clo to improve the food in future
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat in both vegetarian and family-friendly places
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
• what you heard about the inconvenience from the staff
• how you feel about it
• what suggestions you have about setting up a cafeteria
•
• Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
You are going to have a family party in a private room in a
hotel.
Write a letter to the hotel manager. In your letter, say:
● why you need to use this private room
● what you need them to provide for the party
● inquire about the price of the food you are ordering
Write a letter to your friend, who is also a member of the club. Write about your feelings
and what you think the club management should do about the situation. Write about 50
words.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
●Describe the problem with the equipment
●Explain what happened when you phoned the shop
●Say what you would like the manager to do
Students in some countries leave school without good understanding of how to manage their money. What do you think are the reasons? What are the solutions to this problem？
You have just started a course in a college which have no sports facilities of its own.
Write a letter to the manager of the nearest private sports club. In your letter
*introduce yourself
*say why you are interested in this sports club
*ask some question about the club e.g., facilities, members, cost
You have just started a course at a college that does not have its own sports facilities. Write a letter to the manager of the nearest private sports club.
.Introduce yourself
.Tell me why you are interested in this sports club
.ask some questions about the club, e.g. objects, members, costs
Begin with: Dear Sir or Madam
Student leave high school without leaving the way how to manage their money. What are the reason and solution of this issues?
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Đức Trung)
You recently moved to a new city and want to join a local gym.
Write a letter to the gym manager. In your letter:
Ask about the types of membership available
Explain your fitness goals
Request information about trial sessions or discounts
Your neighbours have been smoking in their apartment.
Write a letter to the management company. In your letter
• give details about the problem
• explain how you would like the problem to be solved
• describe other issues you've been having with the neighbours
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do.
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
-Explain that you would like to apply for the job
-Give some details of any relevant experience that you have
-Specify the days and times that would suit you
you recently brought an electronic product froma store.and found that the product is not working properly.write a letter to store manager.In your letter. Complain about the problem,proposed action for the store to take and ,request confirmation that this regard.
You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
1) Describe the jacket
2) explain when you visited the restaurant and where you were sitting
3) Say what you want the manager to do.