You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve ttE food in future
You should spend about 20 minutes on this task.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
Some people believe that senior managers should be warm and friendly toward their employees. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter.
•Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him /her to do
Many young people do not know how to manage their money when graduating high school. What do you think are the reason what can be done to teach them this important skills
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
The company you work for is planning to provide special staff training Your duty is to find out if the local conference center has suitable facilities in order to hold the training. Write a letter to the manager of
You have visited another city in your country.
Prior to the visit you requested some information from a tourist centre,
but the information was incorrect. Write a letter to the manager of the centre and say
- What information were you looking for?
- What was incorrect in it?
- What happened to you because of it.
Your manager has asked you to arrange a programme for three first day at work of a new employee. You can only be there for the morning
Write a letter to your manager. In your letter
- Explain why you can only be there for the morning.
- say how you could help the new employee in the morning.
- suggest what the new employee could do in the afternoon.
A lot of places in the world rely on tourism as a main source of income. unfortunately, tourism could be also a source of problems if it's not well-managed. What are the advantages and disandvantages of tourism in modern world?Do you think the benefits of tourism ootweigh its drawbacks?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
ou recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
You want to join a gym. Write a letter to the gym manager. Include:
• ask about membership
• ask about the schedule
• ask about the price
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
•Apologize for your absence and explain the reasoning
•Explain why you had to be at the other event
•Explain what you will do to catch up
Begin your letter as follows:
Dear …………………….,
Instructions
Read the question below and write a letter.
You should spend about 20 minutes on this task.
Write at least 150 words.
You are looking for a part-time job at a golf club.
Write a letter to the manager of the golf club.
In your letter, introduce yourself
explain what experience and special skills you have
tell him/her when you could start
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In the letter:
•describe the training course you want to do
•explain what the company could do to help you
•say how the course will be useful for the job
A festival takes place in your town every year , The festival manager has asked for people to help with this year’s festival . You would like to help :
Write a letter to the festival manager , in your letter
* Give your opinion of last year’s festival
* Say what you could do to help with this year’s festival
* Ask some questions about the festival
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You are soon going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you going to do work experience. In your letter.
Thank the manager for the oppurnity to do work experience.
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do.
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You bought an electronic device, and it is not working properly. Write a letter to the manager.
- Describe the product you bought
- Tell me what you do to resolve the problem
- Tell the manager what you want
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter
explain why you would like to change to working part-time work
say what times and days of the week would suit you best
suggest how your work could be covered or completed if you work part-time
Write a letter to the restaurant manager. In your letter:
• Give details of the food and services you ordered
• Describe the problems that occurred
• Explain what you want the restaurant to do
You should spend about 20 minutes on this task.
Write at least 150 words. One of your pen pals will shortly be visiting your city. For some reasons, you can not manage to meet him at the airport on time.
Write a letter asking him to wait for you at the airport and tell him how to identify you.
You recently attended a conference and you would like to give a presentation in your office about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
Q.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it. Write a letter to the manager, In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do?
You have seen a job advertised in the newspaper. You want to apply for the job. Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job You do NOT need to write any addresses.
Begin your letter as follows:
Dear,
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
Write a letter to the cinema manager to inform him/ her that you have lost your bag in the cinema. In your letter you should
- tell exactly what happened and when
- explain where you think you left the bag
- ask the manager to help find your bag.
Your apartment manager is asking your opinion about the swimming pool in your building. Currently, your building has a swimming pool, but it is really old and needs to be renovated. Some tenants prefer to have a small gym instead of a pool. The apartment manager has asked you to complete an opinion survey.
Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150–200 words.
Option A: I would like to keep the swimming pool.
Option B: I would like to have a gym.
You recently visited a local gym and were unhappy with the cleanliness and maintenance of the facilities. Write a letter to the manager of the gym.
In your letter:
•Explain the problems you noticed
•Describe how these problems affected your experience
•Suggest what could be done to improve the situation
Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager including: Apologize. Explain why you don’t have time to help out. Suggest a way to solve the problem.
SOFIA Your manager has asked you to arrange a party for a colleague who is leaving the company. Write a letter to your manager.
In your letter –
Suggest a suitable date and time for the party –
Recommend a venue –
Propose the food and entertainment options that should be available
occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
• give details of your visit to the restaurant
• explain the reason for the celebration
• say what was good about the food and the service
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In the letter:
* give details of the course
* say how the course would be useful
* explain how the company could help you do this course.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
• say how your work could be done while you are away
• ask for his/her help in arranging it
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
A local company is looking for people to do part-time work. You would like to work at the company in summer.
Write a letter to the company manager. In your letter:
•explain why you want to work there.
• say why you think you would be suitable for this work.
• give details of when you would be free to work.
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows: Dear Sir or Madam,
You have seen an advertisement in the local newspaper for swimming lessons at your community sports centre. You want to find out more about these lessons. Write a letter to the manager of the sports centre. In the letter
● describe how well you can swim at the moment
● explain why you want to learn to swim better
● enquire about the time and cost of the swimming lessons
Some people think that managers alone should make decisions in the company, while others thing that employee should be involved in the decision-making process too. Discuss both views and give your own opinion.
Some people argue that managers are responsible for the organisation's success, while others think various features of the organisation play a vital role in it. Discuss both the views and give your own opinion.
write a letter to hotel manager where you stayed and left two important things
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
•Describe the poor experience you had
•Include ideas for what the library should change
•Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You have been doing some voluntary work to hepl you local commnity. However, now you are unable to continue doing this work.
write a letter to the manager of the organisation where you have been working
In most successful organisations, some people believe that communication between managers and workers is important, other people say that other factors are more important. What is your opinion?
You learned the news from your friend regarding a part-time job at a new international company near your house. Write a letter to the manager of the company.
In your letter, you should:
explain why you need that job
give details of what you can do for the company suggest the time that you can work.
You have been doing some voluntary work to help your local community. However, now you are unabled to continue doing this work. Write a letter to your manager of the organization where you have been working.
describe the work you have been doing.
explain why you can no longer do this work.
recommend another person choice interested in the work.
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre