You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
You should spend about 40 minutes on the task. Some people think that there is no need to travel to work anymore because businesses can use the internet to communicate. Others disagree. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. Write at least 250 words.
Global warming is one of the most serious issues that the world is facing today. What are the causes of global warming and what measures can govemet and individuals take to tackle the issue.
Some feel that tourism endangers culture while others feel it is beneficial. DIscuss both sides and give your own opinion.
In some countries young people have a little leisure time and are under pressures to work hard in their studies. What do think are the causes of this? What solutions can you suggest?
Every year millions of people around the world suffer from poor health as a result of air pollution What do you think are the causes of this? What solutions can you suggest?
The position of women in society has changed markedly in the last twenty years. Mant of the problems young people now experience, such as juvenile delinquency, arise from the fact that many married women now work and are not at home to care for their children. To what extent do you agree or disagree?
The chart below shows the amount of time that 10 – 15-year-olds spend chatting on the Internet and playing on games consoles on an everage school day in the UK.
Many people rely on news reporting to their information. However some think that the journalists cannot be trusted. Do you agree or disagree and what qualities should a journalist have?
Many countries spend large amounts of money on world sporting events such as the Olympic Games and football World Cup. Instead these monies can be spent on encouraging young children to take up sports at a young age. Do you agree or disagree with this statement?
Presently, most products and drinks contain artificial sugar which can cause health problems. Some believe governments should make all these products more expensive to solve the problem. To what extent do you agree or disagree?
The internet has changed the way people share and use information, but it has also create problem that did not exit in the past. What are the main problems assosiated with the internet? What solutions can you suggest?
Many people judge success solely by money and material possessions. However, success can be achieved or measured in other way. To what extent do you agree or disagree with this statement.
some people say that organisations are more successful when managers and workers communicate well with each other. Other people say that there are more important factors that make organisations successful. Discuss both views and give your own opinion.
water scarcity is a serious problem in many countries. What are the causes of this? And what solutions can be done by individuals and the government?
22 May 2025 (REV), The pie charts show various career and academic choice taken by high school graduates in lakeside county in 2010 and 2020. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
"Nowadays, the way people interact with each other has changed because of technology. In what ways has technology affected the types of relationships people make? Has this become a positive or negative development? Type two: type one is this alright?"
Nowadays, many people move to different countries for work. Why do people choose to work abroad? What problems can this cause?
Human activities has negative impact on plants and animals around the world. Some people think that this cannot be changes, while others believe actions can be taken to bring about a change. Discuss both and give y opinion.
You are going to teach English to your friend's child. Write a letter to your past English teacher to ask if you can borrow some books from him/her. In this letter :
Say how well you know your friend.
Describe the qualifications and experience that your friend has.
Explain why your friend would be suitable for this job.
Parents are busy nowadays and they are not able to give time to their children. So they are becoming indisciplined and careless. What do you think are the main factors behind this? What remedial actions can be taken by the parents?
Your English speaking friend has asked for your help with a college project he/she is doing about celbrating New Year in different countries.
Write a letter to your friend. In your letter
-say how important New Year is to people in your country
-describe how New Year is celebrated in your country
-explain what you like about New Year celebrations in your country
You want to sell your bicycle. Your friend has told you that his cousin might like to buy it from you.
Write a letter to your friend’s cousin. In your letter
explain why you are selling the bicycle
describe the bicycle and how much it will cost
suggest a date when your friend’s cousin can come and see the bicycle
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………………
You should spend about 20 minutes on this task.
Environmental issues, such as pollution, climate change, and deforestation, have become major global concerns. What do you think are the main causes of these problems, and what solutions can you suggest to address them? Provide specific examples and evidence to support your ideas.
The gap between rich and poor is growing. What problems does this create? What can be done to tackle them?
•In the age of digital communication and social media, face-to-face interactions are becoming less common. Some people think that this is decreasing people’s ability to communicate well in person. Do you agree or disagree with this view?
Many criminals commit further crime as soon as they are released from prison. What do you think are the causes of this? What effects will this have on society?
some people believe that people who read books can develop more imagination and language skill than those who prefer to watch TV. What extent do you agree or disagree?
While social media platforms can have their benefits, using them too much can make you feel increasingly unhappy and decrease your self-esteem in the long run. Discuss with examples.
The diagram shows how photographs can be produced using digital photographic equipment.
Studies suggest that many teenagers these days prefer socialising online to meeting one another in person. Why do you think this is the case? What measures could be taken to encourage teenagers to spend more time meeting one another in person? Give reasons for your answer and include any relevant examples from your own knowledge or experience
Some young people like to copy the behaviour and clothes of famous people today. Why might this be the cause? What problem can this cause?
In recent years a large number of highly skilled professionals like doctors, engineers and IT professionals from poorer countries are migrating to developed countries for better- paying jobs. What are the possible problems of this and what solutions can you suggest to deal with this issue?
more and more people are relying on the private car as their means of transportation. Describe some of the problems oreliance on cars can cause, and suggest at leats 1 possible solution.
the chart below shows the results of a survey about people's coffee and tea buying and drinking habits in five Australia cities. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
In today's world with the dominance of capitalism, many people buy more items than before, particularly luxury ones such as brand-name clothes and cars. In this essay, the reasons behind this situation will be discussed in detail and examine whether this can have positive or negative consequences.
The map illustrates the main developments in the town of Springer from 1970 until the present time. Overall, a multitude of arrangements and amenities changed the city's landscape in the aforementioned fifty-year period. In 1970 the pueblo consisted of a wide forest landscape with a large farmland and only a few constructions, especially 2 houses and one shop. However, Springer Town did dramatically change throughout the decades. Indeed, we notice that diverse facilities were developed at the expense of the wide forest. A school has been erected in the center of the town with lots of shops all around. At the top right-hand corner, an airport has been constructed, near a small portion of forest and some flats at the top of the shops. In addition, the huge farmland has been restricted to a small area in order to allow room for some apartment buildings and a house. There has also been a surge in the number of streets and avenues between buildings than the 1970 model. Even though, we can still notice some green spaces kept from the previous forest, especially a band of Greenland alongside- the west town. To conclude, the town of Springer changed drastically from 1970 to nowadays, moving from a rural to an urban area.
Young people are often influenced in their behaviors and situations by others in the same age. This is called "peer pressure". Do the disadvantages outweigh the advantages？
Some people support profesional women as it is good economical growth of a country.Whereas some other people think otherwise indicating family affairs connected to the most of the women. Disscuss both these views and give your opinion.
Being a celebrity can bring many benefits and problems. What are the problems and what solutions can be taken?
Individuals can do nothing to improve the environment; only governments and large companies can make a difference. To what extent do you agree or disagree?
It is common practice for some students to take a gap between high school and university in order to do charitable work abroad in under developed countries
We live in a world in which we are constantly exposed to advertising. To what extent does advertising influence our choices as consumers, and what effect does it have on our lifestyles? Discuss this issue and give your opinion.
There is less communication between family members. Do you agree or disagree? To what extent do you agree?
Many university degree holders cannot find a job in their chosen profession.What factors may have caused this situation and what, in your opinion, should be done about it ?
Schools should focus on academic success and passing examinations. Skills such as cookery, dressmaking and woodwork should not be taught at school as it is better to learn these from family and friends. To that extent do you agree or disagree.
In many countries, the quality of life in the large cities is worsening. What possibly can cause this problem? What measures can be taken to resolve it
"In many countries today, there are concerns about the unhealthy lifestyles that people lead. What health issues are linked to modern lifestyles? What answers to these problems can you suggest?" Give reasons for your answer and include any relevant examples from your own knowledge or experience.
many musseums charge for admission while others are free. do you think the advantages of charging people for admission to museums outweight the disadvantages?
Nowadays, people in some countries can choose to live and work anywhere they want because of the improvement in transportation and communication technologies. Discuss the benefits and the drawbacks of this