The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Urbanisation has meant that more and more families are raising their children in the city; however, the countryside is a far better environment to bring up children. To what extent do you agree or disagree with this opinion
You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems.
Write a letter of complaint to the agent. In your letter
- remind the agent about the holiday
- explain to them what happened
- ask for compensation
You recently took a long-distance bus trip and were dissatisfied with the service. Write a letter of complaint to the bus company. In your letter:
Describe the specific problems you encountered
Explain how these problems affected your experience
Say what you would like the company to do to make up for the issues
Write at least 150 words. You do NOT need to write any addresses.
Some people work for the same organization all their working life. Others think it is better to work for different organisations. Discuss both the views anf give your opinion.
During a recent plane journey,you sat next to a businessman who owns a chain of restaurants.You talked to him and he suggested that you should contact him about a possible job in one of his restaurants.
Write a letter to this businessman.In your letter
•remind him when and where you met
•tell him what kind of job you are interested in
•say why you think you would be suitable for the job
During a recent plane journey, you sat next to a businessman who owns a chain of restaurants. He suggested you should contact him for a possible job opportunity. Write a letter to this businessman. In your letter:
* remind him when and where you met
* tell him what kind of job you are interested in
* say why you think you would be suitable for this job
You stayed at a hotel to attend a company meeting and you were dissatisfied with your stay. Write a letter to the meeting organiser. In your letter
– Provide the details of your meeting
– Explain what you were dissatisfied with
– Suggest what the hotel should do to resolve the issue.
Even through globalisation affects the world's economics in a very positive way it's negative side should be not be forgotten. Discuss both view and give an opinion.
You are having a graduation party next Saturday night. You have invited 50 people to celebrate at an outdoor barbecue evening, which may continue till late night.
Write a letter to your elderly neighbour. In your letter:
explain what will be happening
offer your apologies in advance
invite him/her to visit your house someday
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You are not happy with the course you are doing at college and would like to change to a different course.
Write a letter to the Head of Department to change your course. In your letter, explain:
what course you are doing now
why you are not satisfied with that course
what course you would like to change to
Write at least 150 words.
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
Most people in the world need to work in order to lead a decent life or even just to survive. Many workers are motivated by money: if the job pays well, they are willing to do it. However, some people are not concerned with the size of their pay packet: they simply enjoy their job and choose to do it whether they earn a high salary or not. What is more important – salary or job satisfaction? Discuss and give reasons for your answer.
The table below shows the numbers of visitors to the Ashdown museum during the year before and the year after it was refurbished. The chart shows the results of a survey asking visitors how satisfied they are with their visit during the same two periods.
Some people believe that it is best to accept a bad situation, such as an unsatisfactory kob or shortage of money. Others argue that is better to try and improve such situations. Discuss both these views and give your own opinion.
Some people work for the same organization all their working life. Others think that it is better to work for different organisations. Discuss both the views and give your own opinion.
One of the major problems that face today’s governments is creating enough satisfactory houses for their increasing populations whilst still trying to protect the environment. Discuss this statement and give your opinion.
Some people believe charity organisations should only offer help to people of their own countries. Others against it. Discuss both views and give your opinion.
Internet development has great impact on people’s life. Some people say social media do more harm to the youth. Other people sat they do the great to the youth, Discuss both views and give your own opinion.
Nowadays many people choose to be self-employed, ather than to wor for a company or organisation. Why might be the case? What could be the disadvantages of being self-employed?
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
Write a letter to your professor outlining why you are not satisfied with their course.
In your letter:
write the reasons why you are not satisfied with the course
request to change your course
indicate what course you want to take instead
Write at least 150 words.
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think that it is best to accept a bad situation, such as an unsatisfacory job or shortage of money. Others argue that it is better to try to improve such situations. Give your opinion.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
·give details of the purchase
·describe the problem
·explain why you need a replacement urgently
The chart below gives information on the percentage of Canadians gave money to charitable organisations by age range for the years 2000 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people work for the same organisation all their working life. Others think that it is better to work for different oraganisation. Discuss and give your opinion
Write a letter to your professor outlining why you are not satisfied with their course.
In your letter:
– write the reasons why you are not satisfied with the course
– request to change your course
– indicate what course you want to take instead
You should spend about 20 minutes on this task.
You and your family are living in rented accommodation in an English-speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to the landlord. In your letter
introduce yourself
explain what is wrong with the furniture
say what action you would like the landlord to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
More developing countries are given aid from international organisations to help them in their development plans. Some people argue that financial aid is important but others suggest that practical aid and advice are more important? Discuss both views and give your opinion.
The charts present the average percentage in typical meals of sodium, saturated fats, and added sugars, all of which may unhealthy if eaten too much.
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage
was lost. You did not receive your luggage until the last day of your holiday. Write to the airline,
•complaining about this situation
•saying why it caused you problems
•seeking suitable compensation
Begin your letter ‘Dear --------’
Do not write any addresses
Write at least 150 words
The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the result of surveys asking visitors how satisfied they were with their visit, during the same period.
Nowadays many people choose to be self- employed, rather than to work for a company or organisation. Why might be the case ? What could be the disadvantage?
The table shows the number of visitors to Edinburgh Zoo during the year before and and after 2 pandas were introduced . The charts show the result of surveyss asking visitors how satisfied they were with their visits, during the two periods.
Some people believe that it is best to accept a bad situation, sucha as an unsatisfactory job or shortage of money. Others argue that it is better to try and improve such situations. Discuss both these views and give your own opinions.
In many countries, people are starting to discuss their financial matters, such as spending and incomes, more often than before in daily conversation. In my opinion, in many places, people are considered to be trustworthy to share personal things with, thus making others comfortable to share matters such as financial problems. This will be beneficial toward the social condition since people will no longer feel ashamed of sharing sensitive matters like economic status.
Some people believe that it is best to accept a bad situation,such as an unsatisfactory jib or shortage of money.Others argue that it is better to try and imprive such situations. Discuss both views and give your own opinion.
Some people believe that it is best to accept a bad situation, such as an unsatisfactory jon or shortage of money. Others argue that it is better to try and improve such situations. Discuss both these views and gives your opinion.
An organisation has given an advertisement for part time volunteering job for local children. Write a letter to the administrator of the organisation in your letter
introduce yourself
Why you think you are suitable for this. Job
State when you will be able to join
You are going on holiday next week and you need to ask your friend to watch your dog while you are away.
Write a letter to your friend. In your letter,
•state how long you will be away
•tell them what needs to be done
•state how you will compensate them
Some people shay that advertising has positive economic effects, others think is has negative social effects because it will make people feel dissatisfied with who they are and what they have. Discuss both views and give your own opinion.
Assignment 2:
One problem faced by almost every large city is traffic congestion.
· What do you think the causes are?
· What solutions can you suggest?
❗️Submit until Saturday morning, March 28
It is a positive thing for people who are in senior management positions in companies to have much higher salaries than other employees in the same company or organisation. To what extent do you agree or disagree?
You have bought some clothing online and are not satisfied with your purchase
Write a letter to the company that you bought the company from. In you email
Give details of he purchase
describe the problem
explain why you need a replacemnet urgently
You have bought an electronic equipment and within 2 days , problem started occuring.
Write a letter to the Shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem.
The table below shows the number of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the result of surveys asking visitors how satisfied they were with their visit, during the same two periods.
Some people believe that it is best to accept an unfavourable situation, such as an unsatisfactory job or shortage of money. Others argue that it is better to try and improve such situations. Discuss both views and give your opinion.