Some conversations are easier to have in person, while other conversations are easier on phone or by text messaging. Do you find this to be true? why or why not? In what situations do you prefer one mode of communication over another? Give reasons to support your opinion?
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Some experts believe that when a country is rich, any additional increase in the economic wealth does not satisfy its citizen anymore. To what extent do you agree or disagree?
A growing number of people feel that animals shouldnot be exploited by people and that they should have the same rights as humans, while others argue that humans must employ animals to satisfy their various needs, including uses for food and research. Discuss both views and give your opinion.
some poeple work for the same organisation all their working life. Others think thst it is better to work for different organisations. discuss both these view and give your opinion.
Your new neighbours have recently invited you to a party they are holding next Saturday. However, you have other plans on Saturday evening and cannot attend the party.
Write a letter to your neighbours. In your letter:
• Thank them for the invitation
• Mention what plans you already have
• Suggest when you can meet them
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contributes to job satisfaction? How realistics is the expectation of job satisfaction for all workers? Give reasons for your answer and include relevant examples from your own knowledge and experience.
Some people work for the same organisation all their working life. Others think that it is better to work foe different organisations. Discuss both these views and give your own opinion?
You attended a language course, and felt that it did not meet your expectations.
Write a letter to improve the quality of the course for future learners
Explain why you were not satisfied from the course
Suggest some ways to improve, such as teaching methods, materials and the structure of the course
Explain how these changes will improve the course for future learners
The table below shows the numbers of visitors to Ashdown Museum duringthe year before and the year after it was refurbished. The charts show theresult of surveys asking visitors how satisfied they were with their visitduring the same two periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
One of the major problems that faces today’s governments is creating enough satisfactory housing for their increasing populations whilst still trying to protect the environment. Discuss this statement and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
The chart below shows the results of two surveys, carried out at the beginning and end of the year, asking a restaurant's unhappy customers why they were dissatisfied with their experience.
Some people argue that managers are responsible for the organisation's success, while others think various features of the organisation play a vital role in it. Discuss both the views and give your own opinion.
There are many things that can motivate people to perform well in their work. These can include the salary, job satisfaction or the chance to help others. What do you feel is the best motivation to do well at work? Give reasons for your answer and include any relevant examples from your knowledge or experience.
in the modern word it is possible to shop, communicate, work on the internet without a face-to-face conversation. do you think it is a positive or negative development?
Some people work for the same organization all their working life. Others think it is better to work for different organisations. Discuss both the views anf give your opinion.
You are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
A growing number of people feel that animal should not be exploited by people and they should have same rights as human . while othere believe that human must emoploy animal to satisfy their various need including uses for food and research . Discuss both the view and gve your opinion.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
You stayed at a hotel to attend a company meeting, and you were dissatisfied with your stay. Write a letter to the meeting organizer.
Provide details of your meeting
Explain what you were dissatisfied with
Suggest what the hotel should do to resolve the issue.
some people believe that it is best to accept a bad situation, such as an unsatisfactory job or shortage of money, others argue that it is better to try and improve such conditions. Discuss both these views and give your opinion.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
Some people believe that it is best to accept a bad situation such as an unsatisfactiory job or shortage of money. Others argue that it is better to try and improve such situations. Discuss both these views and give your own opinion
The line graph shows the level of satisfaction with healthcare system in four countries from 1991 to 2007
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage
was lost. You did not receive your luggage until the last day of your holiday. Write to the airline,
•complaining about this situation
•saying why it caused you problems
•seeking suitable compensation
Begin your letter ‘Dear --------’
Do not write any addresses
Some people believe that charities should help people in need no matter where those people are in the world. Others feel that these organisations should only serve the people living in the country where they are based. Discuss both sides and give your own view.
Some people believe that it is best to accept a bad situation,such as an unsatisfactory jib or shortage of money.Others argue that it is better to try and imprive such situations. Discuss both views and give your own opinion.
Some people work for the same organisation all their working life. Other thinki that it is better to work for different organisations. Discuss both these views and give your own opinion
The leaders or directors of organizations are often elderly people. However, some sat that young people can also take the lead of organizations or companies. To what extent do you agree or disagree?
Some people think that charities should help people in need no matter where those people are in the world.Others feel that these organisations should only serve the people living in the country.Discuss both the views give your side.
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
During a recent plane journey, you sat next to a businessman who owns a chain of restaurants. You talked to him and he suggested that you should contact him about a possible job in one of his restaurants.
Write a letter to this businessman. In your letter:
•remind him when and where you met
• tell him what kind of job you are interested in
• say why you think you would be suitable for the job
Some people think that the news channels and media nowadays have sensationalised and influenced people’s lives in negative ways. Others disagree and say that it is also positive. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience
Assignment 2: One problem faced by almost every large city is traffic congestion. · What do you think the causes are? · What solutions can you suggest? ❗️Submit until Saturday morning, March 28
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Although glabalisation can be positive for some nations' economies, the negative impact on local communities should not be ignored. Do you agree or disagree?
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should spend about 40 minutes on this task. People who decide on a career path early in their lives and keep to it are more likely to have a satisfying working life than those who change jobs frequently.To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from own knowledge or experience. You should write at least 250 words.
You should spend about40 minutes on this task. Some people believe that it is best to accept a bad situation, such as an unsatisfactoryjob or shortage of money. Others argue that it is better to try and improve such situations. Discuss both these views and give your own opinion
Many people say that globalisation and the growing number of multinational companies have a negative effect on the environment. To what extent do you agree or disagree?
With the scale of globalisation today, it would be of unquestionable benefit to have a single world currency. To what extend do you agree or disagree.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
There is no doubt that globalisation has benefited the world by bringing together people, business and nations. People who criticise it stand in the way of progress. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Some people believe that it is best to accept a bad situation. Such as an unsatisfactory job or shortage of money. Others argue that it is better to try and improve such situations. Discuss both points and express your opinion.
Some people say that all mobile/cell phone conversations should be banned in public and crowded places. Others disagree. Discuss both sides and give your own opinion.
Some people think advertisements may have positive economic effects whereas others think there are negative social effects because individuals are not satisfied with who they have. Discuss both views.
Some people nelieve that it is best to accept a bad situation, such as an unsatisfied job or shortage of money. Others argue that it is better to try and improve such situtations. Discuss both these views and give your own opinion.
The pie charts give information about average percentages of sodium saturated fats and added typical meals consumed in the USA Summarise the information by selecting the main features, and make comparisons where relevant