There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Write at least 150 words.
The chart shows the usage of yellow taxis and 2 ride-sharing services in New York city from 2015 to 2018. Summarise the information by selecting and reporting the main features, and make Icomparison where relevant.
Some people argue that arts, such as painting and music, are a waste of money and the government should spend this money on other public services. To what extent do you agree or disagree with this statement?
Governments should spend money on public services rather than the arts. To what extent do you agree or disagree?
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
Some people believe that governments should spend more money on public services rather than on the arts (e.g., music, painting, and theatre). To what extent do you agree or disagree?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Some parents think that childcare centers provide the best services for children of preschool age. Other working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion.
Some people think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better careers for their kids. Discuss both views and give your opinion.
Some people believe that unpaid community activity service should be a compulsory part of high school programs (for example, working for a charity, improving the neighbourhood, or teaching sports to younger children). To what extent do you agree or disagree?
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
In your letter:
describe when and why you stayed at the hotel,
mention specific things you liked about the service or facilities,
express your appreciation and say you would recommend the hotel to others.
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company: Dear Sir or Madam,
some people believe that the government should invest more in public services rather than in the arts. To what extent do you agree or disagree?”
20.People who damage public property, such as buildings or status should be required to do community service (such as cleaning parks) as a punishment rather than other forms of punishment (such as paying a fine or going to prison). To what extent do you agree or disagree?
Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages of private health care outweigh the disadvantages?
Some parents think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will provide better care for their kids. Discuss both views and give your opinion.
The table below shows how patients evaluated different services at three health centres. How patients evaluated health centre services
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
The money spent by the governments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
Some people believe that unpaid community service should be a compulsory part of high school programmers (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
I'm writing to you regarding my lost identification card.
I missed my ID card yesterday when I was coming on my way to the University, I noticed that it wasn't with me the moment I wanted to enter the University, I faced a real problem from the gate , as well as I had been forbidden from accessing the Library, I couldn't progress in my research. And not only that , to attend my chemistry laboratory I had to bring a permission from the dean, the problem that the permission I had was valid for only 48 hours, until I can get my new identification card.
As I need the card in every step in my college, most of my Business is hanging for now , I wouldn't be able to review some references or borrow them from the library, moreover , I have to submit my final research within one week , as the deadline is about to due , every day has a great value to me . Other problem , the missing laboratory classes are very hard to be substituted.
For all above reasons ,I want to apply for new card , hopefully, as soon as possible, in order to attend my classes and be able to finish my research in time , as you know the temporal permission would be expired by the end to today , I'm wondering if any official form should be filled . I brought my passport as requested and two passport size photos, if any further documents will be need , kindly contact me .
Your sincerely
Rehab Idries
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant mnager. In your letter
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the service
The government’s investment in arts, music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take
Complain to the manager of a hotel about service quality.
A friend from another coutry moving to your city for work. he asked you to advise about living in your city.
Write a letter to your friend. In your letter
1. suggest an interesting part of the city to live in. - beautiful river , italian restaurants , different culture
2. describe the public transport in your city. - 5 minute bus service , convenient, affordable pass , all day pass.
3. say how your friend can meet new people there. - Visit shops , bars and art gallery ,join tourist group destination.
You have bought an electronic equipment and within two days problem started
occurring. Write a letter to the shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem .
Some people think that childcare centres provide the best services for children of pre school age. Other working people think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
The diagram below gives information about the number of parcels delivered by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
Your Local Public Library wants to make improvement to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in witing, write a letter to the librarian in your letter.
discribe what you like about the library. say what you don't like - make suggestion for improvement.
The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. How patients evaluated health centre services how patients evaluated different services at three health centres.
Some people feel that governments should take a large proportion of people’s salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bag thing. Discuss both views and give your own opinion.
Government investment in the arts, such as music and theater, is a waste of money, government must investment this money in public services. To what extent do you agree with this statement?
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
-advising them of your situation.
-explain how this is affecting you.
-request a new card.
Some people say arts such as music and painting cannot directly improve the quality of people's life, so the government should not put money on art such as music and painting, instead, they should spend more money on construction of public services. Do you agree or disagree?
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You are a manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained.
You are not happy about service you received a couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain the poor service you received from its employee.
Some people believe that unpaid community service should be compulsory in high school programs (for example, working for a charity, improving the neighbourhood or teaching sports to younger children). Do you agree or disagree?
Your local public library wants improvement to their services and facilities .In order to get ideas from the public , they have asked library users to send them suggestions in writing.
Write a letter to the librarian.In your letter.
. describe what you like about the library
. say what you don't like
. make suggestions for improvements
You have lost your student identification card. This has caused some problems for you. Write a letter to the director of student services. In your letter,
-advise them of your situation
-explain how it is affecting you
-request a new card
Some people believe that unpaid community services should be a compulsory part of high school programs (for example working for a charity ,improving the neighborhood or teaching sport to younger children). To what extent do you agree or disagree?
The government investment in art, such as music and theatre is a waste of money.goverment must invest money in public service instead.Do you agree or disagree?