You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
The unpaid community services (such as teaching children sports or working for the charity) should be made a necessary part in college programs. To what extent do you agree?
Some people belive that unpaid community service should be compulsary part of high school programs. To what extend do you agree or disagree?
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
Some people feel that governments should take a large proportion of people' salaries to pay for public services such as roads and schools. Other thinks high taxes are bad. Discuss both views and give your opinion.
Some people believe that governments should spend money on the arts. Others assert that this money should be used to improve public services and infrastructure. Discuss both sides and give your opinion.
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
The pie charts below show the results of a survey conducted by a university library on the opinions of full-time and part-time students about its services.
Some people believe that good health is a basic human need, so the medical service should not be run by profit-making companies. Do the advantages of private healthcare centers outweigh its disadvantages?
Many countries spend a lot of money in the arts. Some people think investment in the arts Is necessary, but others say money is better spent on public services and facilities. Discuss Both views and give your own opinion.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
Some think that governments should provide free public transport for all citizens, while others believe people should pay for this service. Discuss both views and give your own opinion.
The graph below shows the contribution of three sectors- agriculture, manufacturing, and business and financial services- to the UK economy in the twentieth century. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
the graph below shows the contribution of three sectors- agriculture, manufacturing, and business and financial services- to the UK economy in the twentieth century. Summarise the information by selecting and reporting the main features and make comparisons where relevant
People can leave their views or opinions about certain goods or services they have purchased online. Is it a positive or negative development?
Some people consider price as the most important thing to think about when buying products (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Some people believe that governments should prioritize spending on public services rather than arts such as music and painting. To what extent do you agree or disagree?
The pie charts show the results of a survey conducted by a university on the opinions of full-time and part-time students about its services.
The government's investment in arts, music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
Some people believe that government must apply high taxes to provide good public services for everyone. What is your opinion?
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and school. Other feel that high taxes are a bad thing. Discuss both views and give your own opinion.
You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much.
Write a letter to the restaurant to thank them. Mention the food, service and the atmosphere. Also, suggest any improvements to make things
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
Some people consider price as most impertant things to think about when buying products ( such as cell phone) or service (e.g.medical treatment). Do you agree or disagree.
Some people believe that unpaid community service should be a compulsary part of high school programmes e(for example working for a charity, improving the neighbourhood or teaching sports to younger children).
To what extent do you agree or disagree?
Governments should focus spending only on public services, not waste on the arts. To what extent do you agree or disagree?
Government investment in the arts, such as music and theatre, is a waste of momey. Governments must invest money in public services instead. To what extend, do you agree or disagree?
The charts below show the distribution of employment among agriculture, industries and services in three countries in 1980 and projected distribution in 2020. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Last week, you visited a local supermarket and you got satisfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
Some people believe that unpaid community service should be a compusory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree.
Some people believe that unpaid communities service should be a compulsory part of high School programmes (for example working for a charity,improving the neighbourhood or teaching sports to younger children).To what extent do you agree or disagree?
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
today more and more people want things instantly (eg goods, service,...) why is it? Is it a positive or a negative development ?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
given bar chart illustrates the different forms of gross domestic product(IT and Service industry) in the Uk from 1992 to 2000. These values are caluculated in percentages. given bar chart illustrates the different forms of gross domestic product(IT and Service industry) in the Uk from 1992 to 2000. These values are caluculated in percentages.
Do you agree or disagree with the following statement? Providing Internet access is just as important as other services, such as building roads, so governments should offer Internet access to all of their citizens at no cost.
The chart shows the information relating to people within 15-minute drive service in a particular region in the UK. It also compares the people living in urban areas and people living in rural areas. Write a report for a university lecturer describing the information given below.
Some people say arts such as music and painting cannot directly improve the quality of people's life, so the government should not put money on art such as music and painting, instead, they should spend more money on construction of public services. Do you agree or disagree?
Many people think that the government should invest more in public services instead of arts like music and theatre. To what extent do you agree or disagree?
Some people believe that unpaid community service should be compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching to younger children). To what extent do you agree or disagree?
Some people think that governments should invest more money in public services instead of wasting it on arts, such as music and painting. To what extent do you agree or disagree with this statement?
Some people believe that education and healthcare should be free of charge and funded by the government. Others think that it should be the responsibility of the people to pay for these services. Discuss both views and give your own opinion.
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008. Summarize the information by selecting and reporting the main featureand make comparisons where relevant
Essay topics: Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private health care outweigh the advantages?
Government should focus their spending on public services rather than on the arts (e.g music and painting). To what extent do you agree or disagree?
Some people believe today that everyone has a right to access to the Internet and that governments should provide this access for free. Other people believe that access to the internet is not a right and should be paid for like other services. Discuss both these views and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.