Some people belive that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, imroving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and school. Other feel that high taxes are a bad thing. Discuss both views and give your own opinion.
Some people believe that unpaid community service should be a compulsory part of high school programmes (15/16 years) (for example for a charity, improving the neighbourhood or teaching sports to younger children). Do you agree or disagree?
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Write at least 150 words.
You recently traveled by plane from London to Sydney. Write a letter to the airline company about your experience. In your letter:
• Describe the purpose of your trip and when you traveled.
• Explain what you liked about the flight and the airline's service.
• Mention any areas where you feel improvements could be made.
• Provide suggestions or recommendations for enhancing the overall travel experience.
Write at least 150 words.
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include:
* what delayed you
* how missing the flight effect you
* what you would like the airport to do about this issue
Children should do community service in their free time as it will be good for them and the society. Do you agree or disagree?
The money spent by the governments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree? your argument well.
Present a written argument or case to an educated reader with no specialist knowledge of the following topic. open services for making PASPOR, VISA, KITAS, KITAP for Indonesian citizens and foreignerss when designing a building, the most important factors is intended use of the building rather than it’s outward appearance. To what extent do you agree or disagree?
The demand for coaching services has grown significantly in the digital age, with online coaching platforms becoming prevalent. Some now feel online coaching is a superior option to in-person coaching. To what extent do you agree or disagree?
Government invest in the arts such as music and theatre is a waste of money. Government must invest this money in public services instead. To what extent do you agree with this statement?
Government investment in arts is a waste of money. Governmnet must invest this money in public services instead. To what extent do you agree with this statement?
You want to complain about the service you received in the hotel you stayed
in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
• describe the meeting
explan the posite it the evice
suggest what the meeting organiser should do.
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
The money spent by governments on space programmes would be better spent on vital public services such as shcools and hospitals. To what extent do you agree or disagree?
The graph below shows the contribution of three sectors—agriculture, manufacturing, and business and financial services—to the UK economy in the twentieth century.
Some peole think the government should focus on improving the economy of the country. Other people think that government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
Some people think that governments should invest more in public services instead of wasting money on arts such as music and painting. To what extent do you agree or disagree?
Governments investment in arts, music and theatre is a waste of money. Government should invest these funds in public services instead. To what extent do you agree with this statement.
What do you think are the causes of this? What can be done to draw people's attention to art? The government's investment in arts, music and theatre is a waste of money. Governments should invest these funds in public services instead.
It's considered that good health is one of basic human needs. The question of whether private healthcare has more advantages or disadvantages is a complex issue that requires careful consideration of different factors. In my perspective there are more disadvantages than advantages when medical services are run by profit-making companies.
The graph below shows consumers’ average annual expenditure on cell phone, national and international fixed-line and services in America between 2001 and 2010.
The graph below shows the contribution of three sector - agriculture, manufacturing, and business and financial services - to the UK economy in the twentieth century
The youth in many countries are unemployed and unskilled, where at the same time, the military services are in need of people. Compulsory military service is beneficial and necessary. To what extent do you agree or disagree with this statement? Give reasons for your answer, and include any revelent examples from your own knowledge or experience.
Today more and more people want things instantly (eg: goods, services , news ) Why is this? Is it a positive or negative development?
In some countries, people who commit less serious crimes are made to undertake community service instead of a prison sentence. Some people believe that all people who have committed a crime should be sent to prison. Do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmes ( for example working for a charity, improving the neighbour or teaching sports to younger children). To what extent do you agree or disagree. Give reasons for your answer and Include any relevant examples from own knowledge or experience.
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
I'm writing to you regarding my lost identification card
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The best way to reduce traffic congestion in cities is to provide a free public transport service. To what extent do you agree or disagree? Give your opinion and examples from your own experience.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Test date 5/10/2019 Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neibourhood or teaching sports to younger children). To what extent do you agree or disagree?
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country.
complaint letter
You stayed in a hotel and was not satisfied with service. Write a letter to manager
Some people think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents willl be better carers for their kids. Discuss bot views and gave your opinion.
The bar chart illustrates the percentage contribution of three economic sectors—agriculture, industry, and services—to India’s GDP
Some people consider price as most important thing to think about when buying product (suld as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Some people believe that governments should spend more money on public services such as healthcare and education, while others think that investing in technology is more important. Discuss both views and give your opinion.
Some people believe that unpaid community service should be a compulsory part of high school programs. For example the neighborhood or teaching to younger children. To what extent do you agree or disagree?
Write a letter to express great service from hotel during your day
Bar chart - the components of GDP in the UK, from 1992 to 2000 Gross domestic product from IT and service inductry of the UK, (as a % of GDP)
Some people feel that governments should take a large proportion of people’s salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bag thing. Discuss both views and give your own opinion.
Some people believe that unpaid commuty service should be a compulsory part of high school programmes(for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?