Q.Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
The graph below shows the contribution of three sector - agriculture, manufacturing, and business and financial services - to the UK economy in the twentieth century
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
ou recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
The youth in many countries are unemployed and unskilled, where at the same time, the military services are in need of people. Compulsory military service is beneficial and necessary. To what extent do you agree or disagree with this statement? Give reasons for your answer, and include any revelent examples from your own knowledge or experience.
You should spend about 20 minutes on this task.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
Some people tend to buy products or get services instantly, without waiting. Why is it happening? Is this a positive or a negative development?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The demand for online coaching services and video courses has grown significantly in the digital age. Some now feel this method of learning is a superior option to in-person learning. To what extent do you agree or disagree with this opinion?
Some people believe that governments should prioritize spending on public services rather than arts such as music and painting. To what extent do you agree or disagree?
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experiences
Some people argue that individuals should take responsibility for their own health and wellbeing, while others believe it's the government's duty to provide healthcare services to everyone in society. Discuss both these views and provide your own opinion. Support your answer with relevant examples and explanations.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
* mention the food and service
* explain that you really enjoyed the atmosphere
* suggest any improvements to make things better
The diagram below gives information about the number of parcels delivered by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
Some people think that students should be required to do unpaid community service as a part of their school curriculum. To what extent do you agree or disagree?
The graph below shows the contribution of three sectors—agriculture, manufacturing, and business and financial services—to the UK economy in the twentieth century.
Some people feel that governments should take a large proportion of people's salaries to pay for necessary public services such as schools and roads. Other feel that high taxes are a bad thing. Discuss both views and give your own opinion.
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
Your Local Public Library wants to make improvement to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in witing, write a letter to the librarian in your letter.
discribe what you like about the library. say what you don't like - make suggestion for improvement.
4 years ago Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teachign sports to younger children). To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsary part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
road transport is taking over rail service. discuss the positive effects of this development. is this situation true for your country?
Some people believe that governments should spend more money on public services like education and healthcare, while others think that investing in infrastructure such as roads and bridges is more important. Discuss both views and give your own opinion.
Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages of private healthcare outweigh the disadvantages.
Some people think that good health is a basic human need, so the medical service should not be run by profit making companies. Do you think the disadvantage of private health care outweigh the advantages.
Some people believe that unpaid community service should be compulsory part of high school program (for example, working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
Some people think investment in art is necessary, but others say money is better spent on public services and facilities. Discuss both views and give your own opinion.
You are a university student and require access to certain research materials that are not available in your campus library.
Write a letter to the university library requesting access to these materials through interlibrary loan or other services. In the letter:
Introduce yourself and your research needs
Explain the importance of the materials for your academic work
Request assistance in obtaining access to the required resources
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process students are often face daunting processes from determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
Also, they expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Your local public library wants to make improvements to there services & facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to librarian in your letter - describe what you like about the library - say what you don't like - make suggessions for improvements
“Some people believe that unpaid community service should be a compulsory part of high school programs (For example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?”
The graph shows consumers' average annual expenditure on cell phone, national and international fixed- line services in America between 2001 in 2010
Governments should focus their spending on public services rather than on arts such as Music and Painting . To what extend do you agree or discuss both?
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
A government’s role is only to provide defense capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
you recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Children should do community service in their free time as it will be good for them and the society. Do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmers (for example working for the charity, teaching sports to younger children. To what extent do you agree or disagree?
You should spend 40 minutes Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
Some people think that the government should invest more in public services instead of arts like music and painting. To what extent do you agree or disagree?
In some countries, health care and education are only partially funded by the government. Some people argue that the government should be responsible for covering the full cost of these services. Do you support or oppose the opinion? Explain your position.
Some people say that while buying a product ( mobile phone etc.) or choosing a service ( medical treatment etc.) the price is the most important thing. Do you agree or disagree ?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make