Government investment in the arts, such as music and theater, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
Nowadays more and more people want to get things done instantly (services, information, tasks). Why is this? Do you think it is a positive or negative development?
You want to complain about the service you received in the hotel you stayed
in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
• describe the meeting
explan the posite it the evice
suggest what the meeting organiser should do.
Test date 5/10/2019 Government investment in the arts, theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?such as music and
Today more and more people want things instantly (eg: goods, services , news ) Why is this? Is it a positive or negative development?
You should spend about 20 minutes on this task.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
Some people believe that governments should spend more money on public services like education and healthcare, while others think that investing in infrastructure such as roads and bridges is more important. Discuss both views and give your own opinion.
People who damage public property, such as buildings or statues should be required to do community service (such as cleaning parks) as a punishment rather than other forms of punishment (such as paying a fine or going to prison). To what extent do you agree or disagree?
Buying goods and service online is very popular and has many advantages, but it is not always safe to shop online. do you think the advantages gained from shopping online outweigh the disadvantages.
The table below shows how patients evaluated different services at three health centre. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people believe that unpaid community service should be a compulsary part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
Some people believe that children should be required to do community service in their free time. To what extent do you agree or disagree?
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The money spent by the governments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree? your argument well.
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
People say that high school students must be made part of unpaid community service programmes. Write your openion if you agree or disagree.
Some people believe that unpaid community service should be compulsory in high school programs (for example, working for a charity, improving the neighbourhood or teaching sports to younger children). Do you agree or disagree?
The line graph below shows the number of monthly active users of some social network and messaging services between 2010 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The best way to reduce traffic congestion is to provide a free public transport service. To what extent do you agree or disagree?. Give your opinion and examples from your own experience.
Write a letter to the restaurant manager. In your letter:
•Give details of the food and services you ordered
•Describe the problems that occurred
•Explain what you want the restaurant to do
Road transport is taking over rail services. Discuss the positive and negative effects of this situation. Is this situation true for your country?
Some people think that good health is essential to every person, so medical services should not be run by profit-making companies. Do the advantage of private health care outweigh the advantage?
The chart shows the percentage of household expenditure on goods and services in a country from 1995 to 2005.Summarise the information by selecting and reporting the main features and make comparisons where relevant.
SOME PEOPLE BELIEVE THAT UNPAID COMMUNITY SERVICE SHOULD BE A COMPULSORY PART OF HIGHSCHOOL PROGRAMS. to what extent do you agree or disagree ?
“Some people believe that unpaid community service should be a compulsory part of high school programs (For example working for a charity, improving the neighborhood or teaching sports to younger children).
To what extent do you agree or disagree?”
The graph below shows the contribution of three sectors - agriculture, manufacturing, and business and financial services - to the UK economy in the twentieth century. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
Some people think that childcare centres provide the best services for children of pre school age. Other working people think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
The pie charts below show the results of a survey conducted by a university library on the opinions of full-time and part-time students about its services.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The bar chart illustrates the percentage contribution of three economic sectors—agriculture, industry, and services—to India’s GDP
With internet improvements, people can share views or opinions on specific goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
Should education and healthcare be free of charge and funded by thr government or should it be the responsibility of the people to pay for these services? give reasons for your answer and relevant examples.
Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity works, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Road transportation is taking over rail services.Discuss the positive and negatives effects of this development.is this situation true for your country?
You have lost your student ID Card. This has created some problems for you. Write a letter to the director of student service. Write: Advise them of your situation; Explain how this is affecting you; Request a new card
ome people consider price as most important thing to think about when buying product (suld as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Services such as shops, schools and commercial centres should be relocated out of the city center. To what extent do you agree?
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
Often former government regulators are offered jobs by the industries that they had previously been overseeing. Critics say that this is a conflict of interest, while others say it’s not justifiable to restrict individuals’ actions once they’ve left public service. What do you think? Give reasons and examples to support your opinion.
More and more people today expect to get what they want instantly (goods, services, news), without having to wait. Why is this ? Do you think this a positive or negative development?
Government investment in art, such as music and theater is a waste of money. Government must invest in pubic services instead. Do you agree or disagree?
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter: -introduce yourself; -say why you are satisfield; -say thank you and write about your future visits;
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say
– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.
complaint letter
You stayed in a hotel and was not satisfied with service. Write a letter to manager
Some people believe that governments should spend the money from taxes on healthcare services, while others think that this budget should be invested in other fields. Discuss both of these views and give your own opinion.