Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that taxes are a bad thing. Discuss both views and give your own opinion.
The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You have lost your student identification card. This has created some problems for you. Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting
you request a new card
You do NOT need to write any addresses. Begin your letter as follows: Dear Sir/Madam,
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
In some countries, health care and education are only partially funded by the government. Some people argue that the government should be responsible for covering the full cost of these services. Do you support or oppose? Give opinion.
The table below shows how patients evaluated different services at three health centers.
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet.
Write a letter to the company and in your letter;
*introduce youself
*explain the problem
*state what action you would like from the company
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
1.You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
oGive details of your visit to the restaurant
oExplain the reason for the celebration
oSay what was good about the food and the services
The table below shows how patients evaluated different services at rhree health centres. Summarise the information by selecting and reporting the main features and make comparisions where relevant.
Some peopel believe that unpaid community service should be a compulsory part of high school programmes ( for example working for a charity, umproving the neighbourhood or teaching sports to younger childern. To what extent do you agree or disagree?
You are organizing a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will require.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
•mention the food and service
•explain that you really enjoyed the atmosphere
•suggest any improvements to make things better
Unpaid Community Service should be a compulsory part of high school programmes ( for example, working for a charity, improving the neighbourhood, or teaching sports to younger children ) To what extent do you agree or disagree ?
1-Some countries have implemented mandatory community service programs for young people. In these programs; children aged 16-18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
The two bar charts show the percentage of workers in three sectors — agriculture, industry, and services — in Germany, the USA, Japan, and China in 1980 and 2010
the money spent by government on space programs would be better spent on vital public services such as school and hospitals. in what extend do you agree or disagree?
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some feel government rather than private companies should be in charge of medical services. To what extent do you agree or disagree?
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-Give details of your visit to the restaurant
-Explain the reasons for the celebration
-Say what was good about the food and the service
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
With internet improvements, people can share views or opinions on certain goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion.
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Some people believe that advertisements are useful because they provide information about products and services. Others argue that advertising encourages people to buy things they do not really need. Discuss both views and give your own opinion.
You and your friend ate a meal at a restaurant to celebrate a special ocassion and you were very pleased with the food and service.
Write a letter to the manager of the restaurant. In you letter
*Give details of your visit to the restaurant
*Explain the reason for the celebration
*Say what was good about the food and the service.
Write a letter to the restaurant manager. In your letter:
• Give details of the food and services you ordered
• Describe the problems that occurred
• Explain what you want the restaurant to do
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
Some people think that taxation should be kept to a minimum as the money people arn should be theirs to do with as they wish. Others believe that people should pay a significant level of tax in order support the public services we all depend on. In your view,what is the fairest way to deal with the issue of taxation?
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
Some people believe that unpaid community services should be a compulsory part of high school programs (for example working for a charity ,improving the neighborhood or teaching sport to younger children). To what extent do you agree or disagree?
A government's role is only to provide defence capability and urban infrastructure( such as roads and water supplies). All other services ( education, health, social security) should be provided by private groups or individuals in the community. To what extent do you agree or disagree with this opinion?
Some people think the government should focus on improving the economy of the country. Other people think that government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
In some countries, the number of police officers in active service is decreasing. What do you think may be the reasons for this? What effects might this have on society? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The chart shows the infromation relating to people within 15 minute drive service in a particular region in UK. It also compares the people living in urban areas and people living in rural areas. write a report for a university lecturer describing the information given below
q. Some people think the government should focus on improving the economy of the country. Other people think the government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Government should focus their spending on public service rather than on arts such as music and painting. To what extent do you agree or disagree?
The government's investment in arts, music and theater is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
Some people believe that governments should spend more money on public services such as healthcare and education, while others think that investing in technology is more important. Discuss both views and give your opinion.
People believe that certain criminals should be made to do community service instead of putting them behind the bars. Up to what extent do you agree?
In some countries, people who commit less serious crimes are made to undertake community service instead of a prison sentence. Some people believe that all people who have committed a crime should be sent to prison. Do you agree or disagree?
Some people feel that governments should take a large proportion of pople's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both views and give your own opinion
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company: Dear Sir or Madam,
IELTS Writing Correction Service / Writing Samples / Band 5 In many countries, the amount of crime is increasing. What do you think are the main causes of this. How can we deal with those causes?
People can leave their views or opinions about certain goods or services they have purchased online. Is it a positive or negative development?