The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Government should spend on public services such as healthcare and education rather than art like painting, and drawing. To what extent do you agree or agree?
Some people believe that unpaid community service should be a compulsory part of high school program. To what extent do you agree or disagree?
Some people belive that unpaid community service should be compulsory part of high school programs. To what extend do you agree or disagree?
Some people think that the government should invest more in public services instead of arts like music and painting. To what extent do you agree or disagree?
Essay topics: Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private health care outweigh the advantages?
You have bought a new home recently and you want to hire an interior decorator. Write a letter to the interior decorator seeking information about his services. In your letter • let him know how you came to know about his work/name • specify about your condominium {flat) • discuss your furnishing taste
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008.
the government's investment in art's music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extend do you agree with the statement?
In some countries, the number of police officers in active service is decreasing. What do you think may be the reasons for this? What effects might this have on society? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this proces, students are often faced daunting proces for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
some changes to the bus services which created inconveniences for you. In your letter, explain: what are the changes what are the problems you are facing what part of the service would you like to change
The money spent by the governments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
You and some friends ate a meal at a restaurant to celebrate a special occasion and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
* give details of your visit to the restaurant
* explain the reason for the celebration
* say what was good about the food and saervice
Some people argue that arts, such as paintings and music are a waste of money and the government should spend this money on other public services. To what extent do you agree or disagree with this statement ?
Some people believe that unpaid community service should be a compulsory part of high school programme (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
Government investment in the visual arts, the kind you commonly see in art galleries, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
some people think that the government sould spend more money on puplic service rather than wasthing money on the arts. to what extend do you agree
Write a letter to the person who organised the meeting. In your letter
describe the meeting
explain the problems with the service
suggest what the meeting organiser should do.
Some parents think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
Some people think that childcare centers provide the best services for children of preschool age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
Government should focus their spending on public services rather than on arts such as music and painting. To what extent do you agree or disagree?
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?
You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant.
Letter
You recently stayed at a hotel and had very pleasany axperience.
Write a letter to the hotel manager to thank them for the excellent service.
The best way to reduce traffic congestion is to provide a free public transport service. To what extent do you agree or disagree?. Give your opinion and examples from your own experience.
The youth in many countries are unemployed and unskilled, while at he same time, the military service are in need of people. compulsory military service is beneficial and neccessary. To what extent do you agree or disagreeThe youth in many countries are
Some people believe that unpaid community service should be a compulsory part of high school programes (for example working for a charity, improving the nighborhood or teaching sports to younger children). What extent do you agree or disagree?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process students are often face daunting processes from determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
Also, they expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity works, help old people or work with animals. What are some advantages and disadvantages of this for young people?
The graph below shows the contribution of three sectors – agriculture, manufacturing and business and financial services – to the UK economy in the twentieth century. Write a report for a university lecturer by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
Some people believe that unpaid community service should be a compulsory part of high school. To what extent do you agree or disagree?
Some people believe that advertising is useful and informative while others believe it provides false information in order to increase the price of products and services. Discuss both these views and give your own opinion
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some feel government rather than private companies should be in charge of medical services. To what extent do you agree or disagree?
Insomecountries,healthcareandeducationareonlypartiallyfundedby thegovernment.Somepeoplearguethatthegovernmentshouldbe responsibleforcoveringthefullcostoftheseservices.Doyousupportor oppose the opinion? Explain your position.
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
Some peopel believe that unpaid community service should be a compulsory part of high school programmes ( for example working for a charity, umproving the neighbourhood or teaching sports to younger childern. To what extent do you agree or disagree?
Test date 5/10/2019 Government investment in the arts, theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?such as music and
Writing task1
Letter
You recently stayed at a hotel and had a very pleasent experience.
Write a letter to the hotel manager to thank them for the excellent service.
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the pubic, they have asked library users to send them suggestions in writing. Write a letter to the librarian.
In your letter
*describe what you like about the library
*say what you dont like
*make suggestions for improvements.
Every country should have a free health service even if this means the latest medical treatment may not be available through the service because they are too expensive. To what extent do you agree or disagree
Some people think that people should pay more taxes for various services while other think that it should be minimum, according to desires of public. Discuss both views and give your opinion.