The line graph gives data about the number of users of five different communication services worldwide from 1998 to 2008. Units: per 100 inhabitants
You are not happy about service you received a couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain the poor service you received from its employee.
complaint letter
You stayed in a hotel and was not satisfied with service. Write a letter to manager
The graph illustrates the amount of shops that went out of service and the count of new shops that opened in one county between 2011 and 2018.
The chart shows the infromation relating to people within 15 minute drive service in a particular region in UK. It also compares the people living in urban areas and people living in rural areas. write a report for a university lecturer describing the information given below
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Some people believe that unpaid community service should be compulosry part of high school programmes. To wat extent do you agree or disagree?
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people think that goverment should only focus their spending on public service and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private health care outweigh the advantages?
Some people believe that unpaid community service should be a compulsory part of high school progerammes (for example woking for a charity, improving the neighbourhood or teaching sports to younger children). To What extend do you agree or disagree?
Some people believe that unpaid community service should be compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching to younger children). To what extent do you agree or disagree?
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the services
Government investment in the arts, such as music and theater, is a waste of money, government must investment this money in public services. To what extent do you agree with this statement?
Some people think that governments should spend money on public services and facilities rather than on arts, such as music and painting. To what extent do you agree or disagree?
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter
• describe the party and how it went
• explain why you were pleased with the hotel’s service
• suggest some improvements that the hotel could make
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to the librarian. In your letter describe what you like about the library say what you don't like make suggestions for improvements
The government's investment in arts, music and theater is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
Some believe that unpaid community service should be a compulsory part of high school Programmes (for example, working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
In the current era,the need for unpaid community services such as social charity,cleaning and maintaining neighbourhoods or supporting weak children has surged. In my opinion, it should be a mandatory part of the school program, extending the book knowledge.This essay explains the pointers as to why it should be a compulsory part of the program.
Some people believe that children should be required to do community service in their free time. To what extent do you agree or disagree?
To begin, a significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students time to gain experience in the practical field. The opportunity could be a program to encourage students in applying their theoretical knowledge in practice.
The need for better progress for today and the future is one of the reasons many students are looking for well-known companies to do outside class learning. Many efforts must be done to get a good place to work. And, by this process, students are often faced with daunting choices for determining companies. Frankly, there are many steps that they must be dealing with recruitment, it could be a long process of recruitment. Besides that, the situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do a graduate fellowship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Furthermore, Many internship business providers were established to help and solve a long process of placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internships since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfill their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work for hands-on with the real business. Also, a good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their probation to achieve good performances. In general, an Internship is a way to test drive jobs for students, whether they can pursue their goals or explore different career options.
Networking is often given by companies to students to gain new connections and learn how to communicate professionally. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skills to bring a positive impact to companies.
Time management will train students to be better at managing themselves and for the company. They won’t be able to survive in the company if they do not set up priorities. On the other side, they also must make all tasks is well organized, for example finishing tasks on deadlines, handling phone calls or managing day-off to break or get permission. As a conclusion, Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect a graduate fellowship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their next path. Most students choose companies based on the linearity of interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Government must invest this money in public services instead. To what extent do you agree or disagree with this statement?
Some people consider price as the most important thing to think about when buying a product (such as cell phone) or a service (e.g. medical treatment). Do you agree or disagree?
The graph shows average annual expenditures on cell phone and residential phone services between 2001 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
People believe that certain criminals should be made to do community service instead of putting them behind the bars. Up to what extent do you agree?
Some people believe that teenagers should be required to do unpaid community services in their free time. This can benefit the community and the teenagers. To what extent do you agree or disagree
Some people consider price as most important thing to consider when buying a product or service. Do you agree or disagree ?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an outside class learning. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting choice for determining companies. There are many steps that they must be dealing with the recruitment, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their probation to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not set up priorities. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose the companies based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Some people think that good health is very important to every person, so medical services should not be run by profit-making companies. Do the advantages of private healthcare outweigh the disadvantages?
The graph below shows US consumers’ average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Should education and health care be free of cost and funded by government or should it be the responsibility of the people to pay for these services? Do you agree or disagree?
You and your neighbors have noticed that the rubbish collection services where you live have become quite bad.
Write a letter to your local council. In your letter:
-Explain what you have recently experienced .
-Explain what your neighbors recently experienced .
-Ask what action will be taken to improve the service.
Some people feel that governements should take a large proportion of people’s salaries to pay for necessary public services such as roads and schools .Others feel that high taxes are a bad thing. Discuss both views and give your own opinion.
The chart shows the percentage of household expenditure on goods and services in a country from 1995 to 2005.Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
People are using a lot of online language translation apps are the advantages more than the disadvantages of such services. Nowadays masses have been using huge range of web applications for translating languages.
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet.
Write a letter to the company and in your letter;
*introduce youself
*explain the problem
*state what action you would like from the company
Goverments investment in the arts, such as music and theatre, is a waste of money. Goverments must invest this money in public services instead. Do you agree or disagree?
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
Some people belive that unpaid community service should be compulsory part of high school programs. To what extend do you agree or disagree?
The graph below shows the contribution of three sectors – agriculture, manufacturing, and business and financial services – to the UK economy in the twentieth century. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You are a university student and require access to certain research materials that are not available in your campus library.
Write a letter to the university library requesting access to these materials through interlibrary loan or other services. In the letter:
Introduce yourself and your research needs
Explain the importance of the materials for your academic work
Request assistance in obtaining access to the required resources
Some people think that people should pay more taxes for various services while other think that it should be minimum, according to desires of public. Discuss both views and give your opinion.
some people belive that unpaid community service should be a compulsary part of high school programmes. to what extent do you agree or disagree
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.