ome people consider price as most important thing to buy product (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Some people feel that governements should take a large proportion of people’s salaries to pay for necessary public services such as roads and schools .Others feel that high taxes are a bad thing. Discuss both views and give your own opinion.
Some parents think that child care centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both the views and give your opinion.
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
You have bought an electronic equipment and within 2 days , problem started occuring.
Write a letter to the Shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem.
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
Many countries have compulsary military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement?
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
Some people believe that unpaid community activity service should be a compulsory part of high school programs (for example, working for a charity, improving the neighbourhood, or teaching sports to younger children). To what extent do you agree or disagree?
Some people believe that advertising is useful and informative while others believe it provides false information in order to increase the price of products and services. Discuss both these views and give your own opinion. (29th Aug) (GT)
Some people believe that unpaid community service should be a compulsory part of high school programs. For example the neighborhood or teaching to younger children. To what extent do you agree or disagree?
Every country should have a free-health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree?
Some people think that good health is medical service should not be run by profit-making companies. Do the advantages of private healthcare outweight the disadvantages.
The chart shows the percentage of household expenditure on goods and services in a country from 1995 to 2005
Example Question– Some people believe that unpaid community service should be a compulsory part of high school programmers' (for example working for a charity, improving the neighborhood or teaching sports to younger children). Do you agree or disagree?
3. Goverment investment in the arts, such as music and theatre, is a waste of money Government mus invert this money in public services instead. To what extent do you agree with this statement.
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Government investment in the arts, such as music and theatre, is a wast of money. Government must invest this money in public services instead. To what extend do you agree with this statement.
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
You should spend about 20 minutes on this task:
Your internet connection has recently been slow and unreliable.
Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home
-Request a reduction in your bill
You do not need to write any addresses
Write at least 150 words.
The graph below shows the contribution of three sectors-agriculture, manufacturing and businessand financial service-to the uk economy in the twentieth century summerise the information by selecting and reporting the main features, and make comparisons where relevent.
Government should focus their spending on public services rather than on arts. To what extent, do you agree or disagree?
The bar graph illustrates the gross domestic product from IT and industry services in the UK throughout an 8-year period from 1992 to 2000.
Some people believe that unpaid community service should be a compulsory part of high school programmes. To what extent do you agree or disagree?
Some people feel that governments should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both these views and give your own opininos.
Some people believe that unpaid community service should be a compulsory part of high school programs (for e.g. working for a charity improving the neighborhood or teaching sports to younger children). To what extend do you agree or disagree?
One of the highly discussed issues is that some people believe that unpaid community service should be a compulsory part of high school programmes, it is undeniable that community service is the good deeds that erase trash from the street and improve social awareness and it is become essential part of responsibilities
You should spend 40 minutes Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
You recently stayed at a hotel during a holiday, but you were not satisfied with the service.
Write a letter to the hotel manager. In your letter:
Explain why you chose that hotel
Describe the problems you faced
Say what you expect the manager to do
In many countries people have to pay for medical care, but some think that it should be a free service provided by the government. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience. Write at least 250 word
The table below shows how patients evaluated different services at rhree health centres. Summarise the information by selecting and reporting the main features and make comparisions where relevant.
Government investment in the art, such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree
Some people think that governments should spend money on public services and facilities rather than on arts, such as music and painting. To what extent do you agree or disagree?
Road transport is taking over rail services.Discuss the positive and negative effects of this development.Is this situation true for your country?
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for charity, improving the neighborhood or teaching sport to young children). To what extend do you agree or disagree?
Your local public library wants to make improvements to their services and facilities.
In order to get ideas from the public, they have asked library users to send them
suggestions in writing.
Write a letter to the librarian. In your letter
• describe what you like about the library
• say what you don’t like
• make suggestions for improvements
The charts below show the distribution of employment among agriculture, industries and services in three countries in 1980 and projected distribution in 2020. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country.
Some people think that cinemas will one day close due to the popularity of online streaming services for films and series. Do you agree or disagree?
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
•give details of your visit to the restaurant
•explain the reason for the celebration
•say what was good about the food and the service
The pie chart illustrates the results of a review conducted by the university of the opinions of full-time and part-time students about services.
The diagram below gives information about the number of by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
more and more people today expect to get what they want instantly ( goods, services, news), without having to wait. Why is this ? Do you think this expectations to get things instantly is a positive or negative development?
occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
• give details of your visit to the restaurant
• explain the reason for the celebration
• say what was good about the food and the service
Some parents think that childcare centres provide the best services for children of preschool age. Other working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion.
In many countries, young people are encouraged to take part in unpaid community services in their free time to help the local community, such as working for local charities, improving the neighborhood, or teaching sports to younger children. It's widely believed that this would benefit both individual teenagers and society as a whole. Write an essay to discuss whether young people should be encouraged to take part in unpaid community services.
The line graph gives data about the number of users of five different communication services worldwide from 1998 to 2008.