You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel
•describe the problems you faced during your stay
•say what you would like the manager to do about it
ome people consider price as most important thing to buy product (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
The money spent by government on space program would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
The graph shows average annual expenditure on cell phone and residential phone services between 2001 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
You and some friends ate a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
⁃Give details of your visit to the restaurant
⁃Expain the reason for the celebration
⁃Say what was good about the food and the service
The graph below shows the contribution of three sectors-agriculture, manufacturing and businessand financial service-to the uk economy in the twentieth century summerise the information by selecting and reporting the main features, and make comparisons where relevent.
Write a complaint letter to the manager of the restaurant .Say about bad service and awful meals
Some people think that taxation should be kept to a minimum as the money people arn should be theirs to do with as they wish. Others believe that people should pay a significant level of tax in order support the public services we all depend on. In your view,what is the fairest way to deal with the issue of taxation?
The table below shows how patients evaluated differnet services at three health centres.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You should spend about 20 minutes on this task.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
The government’s investment in arts, music and theater is a waste of money. Government should invest these funds in public services instead. To what extent do you agree with this statement?
What Make an Internship Important?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
The graph below shows the contribution of three sectors - agriculture, manufacturing and business and financial service - to the UK economy in the twentieth century.
we should introduce law to make business and state services employ equal numbers of male and female worker in every department or area of the company. How far do you agree this idea? give reasons for your answer, and support your essay with ideas and examples from your own experience.
Some people think that good health is a basic human need and the medical service should not be run by profit-making companies. Do disadvantages outweigh advantages? Give your opinion.
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agreee or disagree?
Buying goods and service online is very popular and has many advantages, but it is not always safe to shop online. do you think the advantages gained from shopping online outweigh the disadvantages.
some parents think that childcare centers provide the best services for children of pre- school age. Other working parents think that family members such as grandparents will be better choice for kids. Discuss both views and give your opinion.
Some people think that government should provide Internet access at no charge. others, however, argue that people should pay for this service. discuss both these views and give your own opinion.
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
Some people believe that unpaid community services should be a compulsory part of high school programs (for example working for a charity ,improving the neighborhood or teaching sport to younger children). To what extent do you agree or disagree?
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Some people think that taxation should be kept to a minimum as the money people earn should be theirs to do with as they wish. Others believe that people should pay a significant level of tax in order to support the public services we all depend on. In your view, what is the fairest way to deal with the issue of taxation?
Example Question– Some people believe that unpaid community service should be a compulsory part of high school programmers' (for example working for a charity, improving the neighborhood or teaching sports to younger children). Do you agree or disagree?
Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. Do you agree or disagree? Education is not a luxury, but a basic human right and as such should be free for everyone irrespective of personal wealth. Do you agree or disagree.
the government's investment in art's music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extend do you agree with the statement?
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently attended a family celebration at a hotel. Although the event went well, you were not satisfied with the hotel facilities.
Write a letter to the hotel manager. In your letter:
say what the occasion was and when it took place
mention what you liked about the event
explain why you were unhappy with the hotel facilities
suggest how the hotel can improve its service
Some people think that child care centres provide the best services for children of pre school age.other working parents think that family members such as grand parents will be better careers for their kids.discuss both views and give your opinion.
The table below shows how patients evaluated different services at rhree health centres. Summarise the information by selecting and reporting the main features and make comparisions where relevant.
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example, working for charity, improving the neighborhood, or teaching sports to the younger). To what extent do you agree or disagree?
Some people think that good health is very important to every person, so medical services should not be run by profit-making companies. Do the advantages of private health care outweigh the disadvantages?
Some people consider price as the most important thing to think about when buying products (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
The government's investment in arts, music and theatre is a waste of money. Governtments should invest funds in public services instead. To what extent do you agree with this statement?
You want to complain about the service you received in the hotel you stayed
in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
• describe the meeting
explan the posite it the evice
suggest what the meeting organiser should do.
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
At the present time, the population of some countries includes a relatively large number of young aults, compared with the number of older people. Do the advantages of this situation outweigh the disadvantages? Advantages - more creativity in the employment , less strain on health service Disadvantages - older people jobs replacement
today more and more people want things instantly (eg goods, service,...) why is it? Is it a positive or a negative development ?
Government investment in the arts, such as music and theater ,is a waste of money . Government must the money in public services instead. To what extend do you agree with this situation?
with internet improvements, people can share views or opinion on certain gooda or services that they have purchased. Is it a positive or a negative trend.
Road transport is taking over rail services.Discuss the positive and negative effects of this development.Is this situation true for your country?