The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Some people think that the government should invest more in public services instead of arts like music and painting. To what extent do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company
You bought a TV a week ago but when you got home you discovered it was not working properly. You called customer service to report the problem but you have not received any help. Write a letter to the company and in your letter 1. Introduce yourself 2. Explain the problem 3. State what action you would like from the company
Some parents think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
Government invest in the arts, such as music and theatre is waste of money. Government must invest this money in public services instead. To what extent do you agree with this statement? Give reason for your answers and include any relevant examples from your own experience or knowledge.
Some people think that governments should invest more money in public services instead of wasting it on arts, such as music and painting. To what extent do you agree or disagree with this statement?
Some people belive that unpaid community service should be compulsary part of high school programs. To what extend do you agree or disagree?
Some people believe that governments should prioritize spending on public services rather than arts such as music and painting. To what extent do you agree or disagree?
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that taxes are a bad thing. Discuss both views and give your own opinion.
Your local public library wants to make improvements to their services and facilities.
In order to get ideas from the public, they have asked library users to send them
suggestions in writing.
Write a letter to the librarian. In your letter
• describe what you like about the library
• say what you don’t like
• make suggestions for improvements
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You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
Some people think that governments should invest more in public services such as health care and education, while others believe that more money should be spent on building infrastructure like roads and bridges. Discuss both views and give your own opinion.
The graph below shows the contribution of three sectors - agriculture, manufacturing and business and financial service - to the UK economy in the twentieth century.
Example Question– Some people believe that unpaid community service should be a compulsory part of high school programmers' (for example working for a charity, improving the neighborhood or teaching sports to younger children). Do you agree or disagree?
Government investment in the arts, such as music and theater ,is a waste of money . Government must the money in public services instead. To what extend do you agree with this situation?
Unpaid community service should be a compulsory part of a high school program (for example, working for a charity, improving the neighborhood, or teaching to younger children). To what extent do you agree or disagree with this statement?
the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country. European Health Expenditure as Percentage of Gross Domestic Product, 2002, 2007 and 2012
Some people believe that governments should invest more money in public services instead of the arts (such as music, painting, and theatre). To what extent do you agree or disagree with this statement?
Some people say that while buying a product ( mobile phone etc.) or choosing a service ( medical treatment etc.) the price is the most important thing. Do you agree or disagree ?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagre
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
Write a letter to the service provider. In your letter:
•Explain what the appointment was and when it was scheduled
•Describe what mistake occurred that caused you to miss it
•Say what you would like the service provider to do
with internet improvements, people can share views or opinion on certain gooda or services that they have purchased. Is it a positive or a negative trend.
Governments should focus their spending on public services rather than on the arts (e.g. music and painting). To what extent do you agree or dis agree?
The government should allocate more funds to public services instead of wasting money on arts such as music, painting and so on. Do you agree or disagree with this statement? Give your own opinion.
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
What Make an Internship Important?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Some people think the government should focus on improving the economy of the country. Other people think that government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. •State what problems you had with the food you ordered. •Complain about the service. •Describe how you want the restaurant to resolve the problem to your satisfaction.
The graph below shows the contribution of three sectors-agriculture, manufacturing, and business and financial services-to the UK economy in the twentieth century.
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
The graph below shows consumers' average annual expenditure on cell phone, national and international fixed-line and services in America between 2001 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The line graph shows the average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Public health systems should provide better services for those who willing to pay more money ? To what extand do you agree or disagree.
Tipping is a common practice at restaurants in many countries. Some people believe tipping is a great way to show service workers you appreciate them, while others believe it should be the responsibility of the boss or company to pay their workers. Discuss both sides and give your opinion.
The manager of your company Wants to advertise the company on the radio . He/she has asked you to write for a radio station about this .
Write a letter to the advertising director of the radio station . In your letter :- 1. Describe your company’s products and/or services .
2. Explain why your company wants to advertise on this radio station .
3. ask some questions about advertising on this radio station .
(150 words )
You and your friend arranged a program at a restaurant and all of you went there to have a meal. You were satisfied with the food and service of the restaurant
Write a letter to the manager of the restaurant. In you letter
*Mention what kind of program it was.
*Describe the environment of the restaurant.
*Describe what you like about the food and the service.
Many countries have compaulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possible for women too. Do you agree or disagree with this statement?
The graph below shows consumers' average annual expenditure on cell phone, national and international fixed-line services in America between 2001 and 2010.
Some people feel that governments should take a large proportion of people’s salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bag thing. Discuss both views and give your own opinion.
You were unhappy about a meal in a restaurant.
write a letter to the manager, tell him why you chose his restaurant, explain why you were not happy about the service and tell him what to do.
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
The table below shows how patients evaluated different services at three health centers.
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter. –
describe the party and how it went -explain why you were pleased with the hotel service. -suggest some improvements that the hotel could make