Online reviews are a popular way to find out about the quality of products and services nowadays. Write an essay expressing your opinion about this topic and support it with arguments including:
In some countries, health care and education are only partially funded by the government. Some people argue that the government should be responsible for covering the full cost of these services. Do you support or oppose the opinion? Explain your position.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service. Write a letter to the restaurant manager. In your letter.
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.
Some people believe that unpaid community service should be a compulsary part of high school programmes e(for example working for a charity, improving the neighbourhood or teaching sports to younger children).
To what extent do you agree or disagree?
The illustrated two pie charts exhibit the data about a bus company's service which are shown in reality and their goals as well as clients' protests.
The graph illustrates the amount of shops that went out of service and the count of new shops that opened in one county between 2011 and 2018.
Online currencies have become more common in recent years. Why is this? Is this a positive or negative development? Many people today would argue that cinemas are becoming irrelevant due to new streaming services. To what extent do you agree or disagree?
Some people say that high taxes are necessary so that the government will have enough money to provide good public services for the population. However, others disagree. Discuss both views and give your opinion.
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel
•describe the problems you faced during your stay
•say what you would like the manager to do about it
The chart shows the information relating to people within 15-minute drive service in a particular region in the UK. Summarize the information by selecting and reporting the main features and make comparisons with relevant
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
· Give details of your visit to the restaurant
· Explain the reason for the celebration
· Say what you liked about the food or service
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Some people think that goverment should only focus their spending on public service and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
The governments investment in art such as music and theatre is a waste of money, government must invest money on public service instead. Do you agree or disagree?
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. •State what problems you had with the food you ordered. •Complain about the service. •Describe how you want the restaurant to resolve the problem to your satisfaction.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
Some people consider price as the most important thing to consider when buying a product such as a cell phone and services like medical treatment. Do you agree or disagree?
You are not satisfied with the meal service provided at your university hostel.
Write a letter to the accommodation manager. In your letter:
Explain what the issues are with the current service
Describe how it is affecting you and others
Suggest improvements you would like to see
You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much.
Write a letter to the restaurant to thank them.
In your letter –
• Mention the food, service and the atmosphere.
• Suggest any improvements to make things better.
Last week, you visited a local supermarket and you got satisfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
you ordered an item from online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet Last week you sent an email about the situation to rhe shop,but you did not receive a reply.
write a letterto the manager. In the letter
explain the situaruon
complain about the bad service
ask for the immediate deliver of your order or your money back
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
• give details of your visit to the restaurant
• explain the reason for the celebration
• say what was good about the food and the service
You are not happy about a service you recei A couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain about the poor service you received from it's employees
Some people believe that unpaid community service should be compulsory part of high school program (for example, working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
In some countries, people who commit less serious crimes are made to undertake community service instead of a prison sentence. Some people believe that all people who have committed a crime should be sent to prison. Do you agree or disagree?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
Your local public library wants to make improvements to there services & facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to librarian in your letter - describe what you like about the library - say what you don't like - make suggessions for improvements
Government investment in the art such as music and theatre is a waste of money. Goverment must invest this money in the public services instead. Do you agree or disagree ?
In many countries people have to pay for medical care, but some think that it should be a free service provided by the government. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience. Write at least 250 word
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
Some people believe that teenagers should be doing unpaid community service. This could benefit the teenagers and community. To what extent to you agree or disagree with this statement.
The money spend by the governments on space programmes would be better pent on public services such as schools and hospitals. To what extent do you agree or disagree?
Some people consider price as the most important thing to consider when buying a product such as cell phones and service like medical treatment. Do you agree or disagree?
The charts below show the proportion of people's total spending in a particular european country was spent on different commodities and services in 1958 and in 2008.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
some people believe that the government should invest more in public services rather than in the arts. To what extent do you agree or disagree?”
You and your friend ate a meal at a restaurant to celebrate a special ocassion and you were very pleased with the food and service.
Write a letter to the manager of the restaurant. In you letter
*Give details of your visit to the restaurant
*Explain the reason for the celebration
*Say what was good about the food and the service.
Some people think that good health is a basic human need and the medical service should not be run by profit-making companies. Do disadvantages outweigh advantages? Give your opinion.
Many countries have compulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Buying goods and services online is very popular and has many advantages, but it is not always safe to shop online. do you think the advantages gained from shopping online outweigh the disadvantages?
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and some friends ata a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Expain the reason for the celebration
Say what was food about the food and the service
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
The government 's investment in art, music and theatre is a waste of money. Government should invest these funds in public services instead.To what extent do you agree with this statement.
Some people think that unpaid community service should be compulsory for high school students such as work for charity, important environment and aware younger to sports. To what extend do you agree or disagree?
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
- introduce yourself and say when the incident happened
- describe what you saw and heard
- say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.