You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
People say that high school students must be made part of unpaid community service programmes. Write your openion if you agree or disagree.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The line graph below shows the number of monthly active users of some social network and messaging services between 2010 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages of private healthcare outweigh the disadvantages?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Some people believe that governments should spend more money on public services like education and healthcare, while others think that investing in infrastructure such as roads and bridges is more important. Discuss both views and give your own opinion.
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
Today more and more people want things instantly ( goods, service, news ). Why is this? Is it a positive or negative development?
Government must invest this money in public services instead. To what extent do you agree or disagree with this statement?
The graph shows average annual expenditures on cell phone and residential phone services between 2001 and 2010.
The table gives information about monthly expenditure of people on various services.
Some people think that governments should invest more in public services instead of wasting money on arts such as music and painting. To what extent do you agree or disagree?
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
The government investment in art, such as music and theatre is a waste of money.goverment must invest money in public service instead.Do you agree or disagree?
Some people believe that children should be required to do community service in their free time. To what extent do you agree or disagree?
"Unpaid community service should be a compulsory part of high school programs." To what extent do you agree or disagree with this statement?
The two pie charts compare five categories household expenditure( food, housing, education other products and services, healthcare) between 2019 and 2020. Units are measured in percentage. It's noticible that the household of expenditure food, housing, education experienced at a significant fall other the 10- years period while this figure for other products and service and Healthcare so a big rise. In 2019 of an average household expenditure went on food which was the largest of the pie chart, however, by 2020 the figure for this category had fallen by one of twenty during of half decade the expenditure housing consumer experience it a considerable fall from 55% to 20% in terms of other products and services the household expenditure this category made up 7% in 2019 and after 1 years this figure saw a significant increase at 18% making in the largest household of all. In the smallest household of expenditure to healthcare in the first year. However next year the period, there was 15 percent rise in this sector.
In some countries, people who commit less serious crimes are made to undertake community service* instead of a prison sentence. Some people believe that all people who have committed a crime should be sent to prison. Do you agree or disagree?
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
ou bought a TV a week ago but
when you got home you
discovered it did not work
properly. You called customer
service to report the problem but
you have not yet received any
help.
Write a letter to the company and
in your letter:
• introduce yourself
• explain the problem
• and state what action you
would like from the company
Some people think that governments should only focus their spending on public services, and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
Some people belive that unpaid community service should be compulsary part of high school programs. To what extend do you agree or disagree?
The money spent by hovernments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree .
Government investments in the art, such as music and theatre are a waste of money. Government must invest this money in public services instead. To what extent do you agree or disagree? Give reasons and examples.
Some people feel that governments should take a large proportion of people’s salaries to pay necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both views and give your own opinion.
Some believe that unpaid community service should be a compulsory part of high school Programmes (for example, working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
Some people feel that governments should take a large proportion of pople's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both views and give your own opinion
you have won first prize in our competition . The prize is a meal for two at the best restaurants in town.
your evening begins at 7:00p.m when we will send a car to collect you and your guest.
you will driven to the four Seasons restaurant and served with the delicious three course meal.
write a letter in which you:
Describe your evening and whyb you enjoyed it (or didn't enjoy it)
comment on the quality of the meal and the service at theDear
You are not satisfied with the service and have already let them know about it.
Write a letter to a sports club.
- what exactly is wrong with their service
- what happened after you complained the first time
- what you want the club to do after your letter
You visited a hotel during your holidays, You were greatly impresses. Write a letter to the hotel authorities thanking
them for the service and facilities provided to you.
The graph below shows the contribution of three sectors – agriculture, manufacturing, and business and financial services – to the UK economy in the twentieth century. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some countries have implemented mandatory community service programmes for young people. In these programmes, childred aged 16 to 18 do charity work, help old people and work with animals. Discuss the advantages and disadvantages and give your opinion
The money spent by government on space programme would be better spent on vital public services such as schools and hospitals.To what extent do you agree or disagree?
Some people believe that governments should spend more money on public services rather than on the arts (e.g., music, painting, and theatre). To what extent do you agree or disagree?
10 June 2025, The table below shows how patients evaluated different services at three health centres.
You have been experiencing problems with your internet service, such as slow speed or frequent disconnections.
Write a letter to the internet service provider to complain about the issue. In your letter:
- describe the problems you are facing with the internet service,
- explain how these problems are affecting your daily activities,
- request immediate action to fix the issue or offer compensation.
Some people believe that unpaid community service should be a compulsory part of high school programmers (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
the government's investment in art's music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extend do you agree with the statement?
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Government investment in the arts, such as music and theatre, is a wast of money. Government must invest this money in public services instead. To what extend do you agree with this statement.
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
Some people consider price as the most important thing to consider when buying a product such as cell phones and service like medical treatment. Do you agree or disagree?
Nowadays more and more people want to get things done instantly (services, information, tasks). Why is this? Do you think it is a positive or negative development?
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
Some people consider price as most important thing to think about when buying product (such as cell phone) or service (eg medical treatment). Do you agree or disagree?
In many countries people have to pay for medical care, but some think that it should be a free service provided by the government. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.