The given bar chart indicates spend on housing,transport,food,health care and other goods and services in Japan and Malaysia in the year 2010
Some people consider price as the most important thing to think about when buying products ( such as cell phone ) or services ( e.g: medical treatment ). Do you agree or disagree
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
I'm writing to you regarding my lost identification card.
I missed my ID card yesterday when I was coming on my way to the University, I noticed that it wasn't with me the moment I wanted to enter the University, I faced a real problem from the gate , as well as I had been forbidden from accessing the Library, I couldn't progress in my research. And not only that , to attend my chemistry laboratory I had to bring a permission from the dean, the problem that the permission I had was valid for only 48 hours, until I can get my new identification card.
As I need the card in every step in my college, most of my Business is hanging for now , I wouldn't be able to review some references or borrow them from the library, moreover , I have to submit my final research within one week , as the deadline is about to due , every day has a great value to me . Other problem , the missing laboratory classes are very hard to be substituted.
For all above reasons ,I want to apply for new card , hopefully, as soon as possible, in order to attend my classes and be able to finish my research in time , as you know the temporal permission would be expired by the end to today , I'm wondering if any official form should be filled . I brought my passport as requested and two passport size photos, if any further documents will be need , kindly contact me .
Your sincerely
Rehab Idries
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
At the present time, the population of some countries includes a relatively large number of young aults, compared with the number of older people. Do the advantages of this situation outweigh the disadvantages? Advantages - more creativity in the employment , less strain on health service Disadvantages - older people jobs replacement
Some people believe that unpaid community service should be a compulsorty part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Some people believe that some unpaid community service should be a compulsory part of high school programs (e.g. working in a charity, improving the relationship of neighborhood or teaching sports to children). To what extent do you agree or disagree?
Some people think that good health is a basic human need, so the medical service should not be run by profit making companies. Do you think the disadvantage of private health care outweigh the advantages.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Some people think the government should spend more money on public service rather than waste money on arts (i.e. music and painting). To extent do you agree or disagree?
You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter describe why your computer needed to be repaired explain why you are not happy with the service say what you would like the shop manager to do
The chart shows the information relating to people within 15-minute drive service in a particular region in the UK. It also compares the people living in urban areas and people living in rural areas. Write a report for a university lecturer describing the information given below.
The demand for coaching services has grown significantly in the digital age, with online coaching platforms becoming prevalent. Some now feel online coaching is a superior option to in-person coaching. To what extent do you agree or disagree?
It is sometimes argued that advertising power and the artificial needs of the people should be represented by products sold in high sales. In my opinion, it would be wrong to encourage people to spend unnecessary money.
There are several reasons why advertisements can be useful in society. Firstly, this can inform people about real bargains so brochures and catalogs enable people to compare products and services at leisure. Secondly, if people do not have time to shop around, they would rely on advertising, so they can learn about new products. Finally, the advertisement could inform people about the environmental impact of products. As a result, customers can consider the ecological effect of goods. Furthermore, people can easily find out, if a company supports fair trade.
One the other hand, the advertisement could extremely create artificial needs, while people maybe would not need to buy the product. By making these needs, people might spend many on that product, which could threaten the budget of the family. People might buy a thing because of the glamourous images associated with that product. For example, children are easily influenced by commercials, so they pester their parents to buy certain goods. Furthermore, I believe that the art of advertising might be subtly to persuade people to spend money on specific goods.
In conclusion, my view is that advertisements could create needs which are unreal, therefore, increase company sales.
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
The graph below shows consumers’ average annual expenditure on cell phone, national and international fixed-line and services in America between 2001 and 2010.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity works, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Health services are the basic necessity for a person. Private companies have made the health services quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?
Government investment in the arsts, such as music and theatre, is a waste of money. Government must invest this money in public services instead. Discuss both the views and views and give opinion.
Tipping is common practice at restaurants in many countries. Some believe tipping is a great way to appreciate service workers, others think it should be the responsibility of the boss. Discuss both sides and give your opinion.
some people believe that unpaid community services should be a compulsory part( for example working for a charity, improving the neighborhood, or teaching sports to younger children) of high school programs. to what extent do you agree or disagree
Governments should focus their spending on public services rather than on the art (e.g. Music and painting). To what extent do you agree or disagree?
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book.
Ask how much longer you will have to wait
and ask the manager what action he will take over this matter.
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
QUESTION
You are a member of your town’s public library. You received the following
message:
Dear Library Member,
We are updating our services and would like your input. What kind of
books or materials should we add? Do you think we should also organize
workshops or reading clubs? Please share your thoughts.
Sincerely,
Library Coordinator
1 - Informal Letter
Write to a friend who also uses the library. Share your opinion and ideas
about the changes.
Write about 50 words.
Some parents think that childcare centers provide the best services for children of preschool age. Other working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion.
Some people believe that unpaid commuty service should be a compulsory part of high school programmes(for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
The Government’s investment in arts, music and theatre is a waste of money. Government should invest these funds in public services instead .To what extent do you agree with the statements?
Should education and healthcare be free of charge and funded by the government, or should it be the responsibility of the people to pay for these services? To what extent you agree or disagree?
Some people consider price as the most important thing to consider when buying a product such as cell phones and service like medical treatment. Do you agree or disagree?
10 June 2025, The table below shows how patients evaluated different services at three health centres.
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
The pie charts show the result of a survey conducted by a university on the opinions of full-time and part-time students about its services
Some people argue that individuals should take responsibility for their own health and wellbeing, while others believe it's the government's duty to provide healthcare services to everyone in society. Discuss both these views and provide your own opinion. Support your answer with relevant examples and explanations.
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
The best way to reduce traffic congestion is to provide a free public transport service. To what extent do you agree or disagree?. Give your opinion and examples from your own experience.
The government investments in art ,music and theatre is a waste of money . Government should invest these funds in public services instead . What extent do you agree or disagree .
Writing task1
Letter
You recently stayed at a hotel and had a very pleasent experience.
Write a letter to the hotel manager to thank them for the excellent service.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
Some people say that when buying a product(for example, a mobile or cell phone) or choosing a service (e.g. medical treatment) , price is the most important thing to consider. Do you agree or disagree?
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You should spend 40 minutes Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
The pie charts illustrate visitors' responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write a letter to the restaurant's manager in abot 150-200 words.
- state what problems you had with the food you ordered
- complain about the service
- describe how you want the restaurant to resolve the problem
The money spent by the governments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?