The graph show the average annual expenditure on cell phone and residential phone services
Some people consider price as the most important thing to consider when buying a product such as a cell phone and services like medical treatment. Do you agree or disagree?
You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book.
Ask how much longer you will have to wait
and ask the manager what action he will take over this matter.
Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
1-Some countries have implemented mandatory community service programs for young people. In these programs; children aged 16-18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Some people think the government should focus on improving the economy of the country. Other people think that government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
Some people believe that the government should fund and support the arts, while others think that it should prioritize other public services such as healthcare and education. Discuss both views and give your own opinion
Health services are the basic necessity for a person. Private companies have make the health services quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages？
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
Write a Letter to a hotel manager for bad services during stay.
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
Some people argue that arts, such as painting and music, are a waste of money and the government should spend this money on other public services. To what extent do you agree or disagree with this statement?
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The government's investment in arts, music and theater is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
Government investment in the arts, such as music and theatre, is a waste of money. Government must invest this money in public services instead. To what extent do you agree or disagree?
One of the highly discussed issues is that some people believe that unpaid community service should be a compulsory part of high school programmes, it is undeniable that community service is the good deeds that erase trash from the street and improve social awareness and it is become essential part of responsibilities
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this proces, students are often faced daunting proces for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
SOME PEOPLE BELIEVE THAT UNPAID COMMUNITY SERVICE SHOULD BE A COMPULSORY PART OF HIGHSCHOOL PROGRAMS. to what extent do you agree or disagree ?
Governments should focus their spending on plic services rather than on the arts. To what extent do you agree or disagree?
Some parents think that childcare centre's provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better to care for their kids. Discuss both views and give your opinion.
road transport is taking over rail service. discuss the positive effects of this development. is this situation true for your country?
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
The bar chart illustrates information about the percentage of three sectors (agriculture,industry,services) of India’s GDP from 1960 to 2000.Units are measured in percent.
Some people consider price as the most important thing to think about when buying product (such as cell phone) or service (medical treament). Do you agree or disagree?
ou recently had your computer fixed at a local store however you are not pleased with the service you received
write a letter to the store manager
in the letter
describe the situation
explain why you are dissatisfied
say what you want the manager to do
You recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
The table below shows how patients evaluated different services at rhree health centres. Summarise the information by selecting and reporting the main features and make comparisions where relevant.
Some people argue that arts, such as paintings and music are a waste of money and the government should spend this money on other public services. To what extent do you agree or disagree with this statement ?
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the services
The charts below show the proportion of people’s total spending on different commodities and services in a particular European country in 1998 and 2008.
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
the chart below shows the different types of goods and services purchased online in Australia, Canda, and the United Kingdom last year.
You have lost your student identification card. This has caused some problems for you. Write a letter to the director of student services. In your letter,
-advise them of your situation
-explain how it is affecting you
-request a new card
ar chart illustrates the different forms of gross domestic product (IT and Service industry) in the united kingdom from 1992 to 2000. These values are calculated in percentages
Government should focus their spending on public services rather than on arts such as music and painting. To what extent do you agree or disagree?
The graph shows average annual expenditure on cell phone and residential phone services between 2001 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experiences
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for charity, improving the neighborhood or teaching sport to young children). To what extend do you agree or disagree?
ou are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the pubic, they have asked library users to send them suggestions in writing. Write a letter to the librarian.
In your letter
*describe what you like about the library
*say what you dont like
*make suggestions for improvements.
You are not satisfied with the service and have already let them know about it.
Write a letter to a sports club.
- what exactly is wrong with their service
- what happened after you complained the first time
- what you want the club to do after your letter
You recently encountered some problems with a public transportation service in your area
Write a letter to the manager of the public transport company and say
-where and what the problems were
-explain how these problems affect the public
-suggest what changes could be made to improve the situation.
The diagram below gives information about the number of parcels delivered by two major mailservices companies from 1920 to 2000.
Some of people believe that unpaid community service should be compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what xtent do you agree or disagree?