QUESTION
You are a member of your town’s public library. You received the following
message:
Dear Library Member,
We are updating our services and would like your input. What kind of
books or materials should we add? Do you think we should also organize
workshops or reading clubs? Please share your thoughts.
Sincerely,
Library Coordinator
1 - Informal Letter
Write to a friend who also uses the library. Share your opinion and ideas
about the changes.
Write about 50 words.
Governments should focus their spending on plic services rather than on the arts. To what extent do you agree or disagree?
Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private-health care outweigh the advantages?
In some countries, very few young people are willing to do unpaid community services (for example, working for a charity, improving the neighbourhood or teaching sport to younger children). What problems might this cause? What do you think is the best way to solved these problems?
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
I'm writing to you regarding my lost identification card.
I missed my ID card yesterday when I was coming on my way to the University, I noticed that it wasn't with me the moment I wanted to enter the University, I faced a real problem from the gate , as well as I had been forbidden from accessing the Library, I couldn't progress in my research. And not only that , to attend my chemistry laboratory I had to bring a permission from the dean, the problem that the permission I had was valid for only 48 hours, until I can get my new identification card.
As I need the card in every step in my college, most of my Business is hanging for now , I wouldn't be able to review some references or borrow them from the library, moreover , I have to submit my final research within one week , as the deadline is about to due , every day has a great value to me . Other problem , the missing laboratory classes are very hard to be substituted.
For all above reasons ,I want to apply for new card , hopefully, as soon as possible, in order to attend my classes and be able to finish my research in time , as you know the temporal permission would be expired by the end to today , I'm wondering if any official form should be filled . I brought my passport as requested and two passport size photos, if any further documents will be need , kindly contact me .
Your sincerely
Rehab Idries
Some think that governments should provide free public transport for all citizens, while others believe people should pay for this service. Discuss both views and give your own opinion.
You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant.
Some parents think that childcare centres provide the best services for children of preschool age. other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give ur opinion
The youth in many countries are unemployed and unskilled, while at the same time, the military services are in need of people. Compulsory military service is beneficial and necessary. To what extent do you agree or disagree with this statement?
The line graph illustrates average annual expenditures on cell phone and residential phone services from 2001 to 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
Other people think the government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Some people feel that goverments should take a large proportion of people's salaries to pay for necessary services such as roads and school. Other feel that high taxes are a bad thing. Discuss both of view and your own opinion
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
The graph shows consumers' average annual expenditure on cell phone, national and international fixed- line services in America between 2001 in 2010
Unpaid community service should be a compulsory part of a high school program (for example, working for a charity, improving the neighborhood, or teaching to younger children). To what extent do you agree or disagree with this statement?
It is often claimed that wealthy nations should provide financial support to poorer countries for welfare, health and education. However, there are those who believe that it is the responsibility of developing nations to provide these service. Discuss both views and give your opinion.
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You travel by bus every weekday, and you always use the same bus route.
Recently the bus has not been reliable. You have also noticed that bus is dirtier than it used to be.
Write a letter to the manager of bus company. In your letter
- introduce yourself and explain why you are writing
- explain the situation
- suggest what should be done to improve the service.
You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much.
Write a letter to the restaurant to thank them. Mention the food, service and the atmosphere. Also, suggest any improvements to make things
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include:
* what delayed you
* how missing the flight effect you
* what you would like the airport to do about this issue
Some people think that the government should spend more money on public service rather than wasting money on the arts.
To what extent do you agree?
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
Goverment investment in the arts, such as music and theatre, is a waste of money. Goverments must invest this money in public services instead. Do you agree or disagree?
Some people argue that government funding for the arts is a
waste of money and should be allocated to more essential
services. Do you agree or disagree with this statement?
Justify your opinion.
You bought a TV week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help
Write a letter to the company in your letter
●introduce yourself ●explain the problem ●and state what action you would like from company
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
Assignment 2
It has been suggested by some people that employees should be remunerated on the extent of their input and output. In my opinion, I totally agree that people should be paid on how much they produce and sell because that will increase their level of diligence and productivity.
To start with, most of the 21st century youths wants free money and wants to be rich without working for it. But, if there is a realisation that the money will be earned based on the amount of goods and services being produced, people will be more diligent and work hard. In addition, there will also be an increase in the productivity of the employer. This is because more production will bring more sales and more sales will bring more profit to the company.
Furthermore, there will be a sense of fulfillment and satisfaction on the part of the workers because they are working for their pay. Moreso, it will teach the workers to be prudent in their spending because the money was earned under their sweat. In fact, more people will be encouraged to save for the rainy days. For example, there was a research done by the youth empowerment scheme which relates to being paid as you work and about 75% of the workers were in support of getting paid based on the work done.
In conclusion, the best way to motivate people and encourage diligence is to pay them based on how much they produce and sell.
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
Some people believe that unpaid company services should be a compulsory part of high school programs (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Every country should have a free-health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree?
Government should focus thier spending in public service rather than on arts such as music and painting. To what extent do you agree or disagree.
Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages outweigh the disadvantages?
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
The bar chart illustrates information about the percentage of three sectors (agriculture,industry,services) of India’s GDP from 1960 to 2000.Units are measured in percent.
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Road transport is taking over rail services. Discuss the positive and negative effects of this development. Is this true for your country?
Some people think that governments should only focus their spending on public services, and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008.
Some people believe today that everyone has a right to access to the Internet and that governments should provide this access for free. Other people believe that access to the internet is not a right and should be paid for like other services. Discuss both these views and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
Some people believe that unpaid community service should be a compulsory part of high education. To what extent do you agree or disagree?
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company. How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country.
You recently organized an all-day meeting for your company, which took place in a local hotel. In your letter to the hotel manager:
Describe the purpose of the meeting.
Explain why you were unhappy with the hotel’s service.
Suggest what the hotel could do to improve.
Write at least 150 words.
the government's investment in art's music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extend do you agree with the statement?