The table gives information about monthly expenditure of people on various services.
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom last year. Write a report for a university lecturer describing the information below.
You should spend about 20 minutes on this task.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses. Begin your letter as follows:
Dear
You should write at least 150 words.
Many countries have compulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
Online currencies have become more common in recent years. Why is this? Is this a positive or negative development? Many people today would argue that cinemas are becoming irrelevant due to new streaming services. To what extent do you agree or disagree?
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
More and more today people want to get things done instantly (services, information, goods and tasks) without having to wait. Why is this? Do you think this is a positive or negative development?
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
Government investment in the arts is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
The given pie charts below illustrate a comparison of the total expenditures that residents of a European country spent on various goods and services in two different years: 1958 and 2008.
Some people feel that governments should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both these views and give your own opininos.
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Every country should have a free healthcare service, if this means the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree?
some people believe that unpaid community service should be a comulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to young children) to what extent do agree or diagree? write 250 words
The line graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
Some people believe that advertising encourages people to buy unnecessary things, while others think that advertising provides useful information about products and services. Discuss both views and give your own opinion.
Some people believe that unpaid commuty service should be a compulsory part of high school programmes(for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Some parents think that childcare centres provide the best services for children of pre school age. Others working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion?
The government investments in art ,music and theatre is a waste of money . Government should invest these funds in public services instead . What extent do you agree or disagree .
Some people believe that advertising is useful and informative while others believe it provides false information in order to increase the price of products and services. Discuss both these views and give your own opinion. (29th Aug) (GT)
Government investment in the art such as, music and theater is a waste of money.goverment Must invest money in public service instead. Do you agree or disagree?
The diagram below gives information about the number of parcels delivered by two major mail services companies from 1920 to 2000.
You were unhappy about a meal in a restaurant.
write a letter to the manager, tell him why you chose his restaurant, explain why you were not happy about the service and tell him what to do.
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
■ Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
Many people today would argue that cinemas are becoming irrelevant due to new streaming services. To what extent do you agree or disagree?
People are using a lot of online language translation apps are the advantages more than the disadvantages of such services. Nowadays masses have been using huge range of web applications for translating languages.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
The government’s investment in arts, music and theater is a waste of money. Government should invest these funds in public services instead. To what extent do you agree with this statement?
Government investments in the arts such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree?
Government investment in the arts such music and theatre , it is waste of money . Governments invest this money in public service instead . To what extent do you agree or disagree with statement .
Some people believe that unpaid community service should be a compulsory part if high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To waht extent do you agree or disagree?
Write a letter to the person who organised the meeting. In your letter
describe the meeting
explain the problems with the service
suggest what the meeting organiser should do.
Write a Letter to a hotel manager for bad services during stay.
Some people believe that unpaid rommunity service should be a compulsory part of the high schind vurziculus (for example, working for a charity, improving the neighborhood, or teaching sports fo younger childrval To what extent do you agree or disagre
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
You and some friends ate meal at the restaurants to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager.
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was the good about the food and services.
Government inves tment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree or disagree with this statement?
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008. Summarize the information by selecting and reporting the main featureand make comparisons where relevant
The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Government should spend on public services such as healthcare and education rather than art like painting, and drawing. To what extent do you agree or agree?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Write a complaint letter to the manager of the restaurant .Say about bad service and awful meals
Government investment in the arts, such as music and theatre, is a waste of money. Government must invest this money in public services instead. To what extent do you agree or disagree?
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country. European Health Expenditure as Percentage of Gross Domestic Product, 2002, 2007 and 2012
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,