Some people think that government should provide Internet access at no charge. others, however, argue that people should pay for this service. discuss both these views and give your own opinion.
Some people consider price as most important thing to think about when buying product (such as cell phone) or service (medical treatment). Do you agree or disagree?
The charts below show the proportion of people’s total spending on different commodities and services in a particular European country in 1998 and 2008.
Some people feel that governments should take a large proportion of people’s salaries to pay necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both views and give your own opinion.
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
You should spend 40 minutes Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
Tipping is common practice at restaurants in many countries. Some believe tipping is a great way to appreciate service workers, others think it should be the responsibility of the boss. Discuss both sides and give your opinion.
With recent improvements online, it is increasingly possible for people to leave reviews for goods and services they have purchased. What are the advantages and disadvantages of this?
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
I'm writing to you regarding my lost identification card
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
The government's investment in arts, music and theatre is a waste of money. Governtments should invest funds in public services instead. To what extent do you agree with this statement?
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Government investment in the arts, such as music and theatre, is a wast of money. Government must invest this money in public services instead. To what extend do you agree with this statement.
The table below shows how patients evaluated different services at three health centers.
The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people think that government should spend money on public services, while others believe that it should be spent on arts, such as music and theatre. Discuss both views and give your opinion.
Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
The money spent by government on space programme would be better spent on vital public services such as schools and hospitals.To what extent do you agree or disagree?
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
People who damage public property, such as buildings or statues should be required to do community service (such as cleaning parks) as a punishment rather than other forms of punishment (such as paying a fine or going to prison). To what extent do you agree or disagree?
Some people argue that , such as paintings and music , are a waste of money , and the government should spend this money on other services. To what extent do you agree or disagree with this statement?
With the continuous evolution of the first class services, some people may think that the airplane companies neglected the advantages of other passengers. In my opinion, while first-class passengers certainly enjoy premium service, most advances benefit all passengers.
Should wealthy people be obliged to share their financial success with poor people by supporting health services and education, or is this the responsibility of the poor to improve their own standard of living? Give your opinion.
The graph below shows the contribution of three sectors – agriculture, manufacturing and business and financial services – to the UK economy in the twentieth century. Write a report for a university lecturer by selecting and reporting the main features, and make comparisons where relevant.
You should spend about 20 minutes on this task:
Your internet connection has recently been slow and unreliable.
Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home
-Request a reduction in your bill
You do not need to write any addresses
Write at least 150 words.
The chart shows the usage of yellow taxis and 2 ride-sharing services in New York City from 2015 and 2018.
The government investment in art, such as music and theatre is a waste of money.goverment must invest money in public service instead.Do you agree or disagree?
Write a letter to a local NGO (charity organization) and ask how you can join that organization. In your letter:
•Introduce yourself
•Why do you want to join the organization
•How will your services help the society?
There is growing demand for vaccination services in many countries after the coronavirus. What problems can this situation cause? What are the possible solutions?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write a letter to the restaurant's manager in abot 150-200 words.
- state what problems you had with the food you ordered
- complain about the service
- describe how you want the restaurant to resolve the problem
The local government is planning to change the bus timetable. You are not happy about the proposed changes. You have decided to write about it to the editor of a local newspaper.
Write a letter to the newspaper. In the letter
describe the changes
explain how that will affect you
say how you would like the service to be improved
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from company.
In some countries very few young prople are willing to do unpaid community service (for example working for a charity , improving thr neighbourhood , or teaching sports to younger children ). What problem might this cause? What do you think is the best way to solve this problems?
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages? Keywords: health Type: Advantages & Disadvantages
Government investment in the arts such music and theatre , it is waste of money . Governmentust invest this money in public service instead . To what extent do you agree or disagree with statement .
You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom last year. Write a report for a university lecturer describing the information below.
The charts below show the proportion of people's total spending in a particular European country was spent on different commodities and services in 1958 and in 2008. Summarize the information by selecting and reporting the main feature and make comparisons where relevant
Topic 2: Some peole think the government should focus on improving the economy of the country. Other people think that government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
Some people think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better careers for their kids. Discuss both views and give your opinion.
Some parents are thinking about the advantages and disadvantages of having an au pair. discuss some advantages and disadvantages and give your opinion about the au pair domesctic services.
The line graph shows the average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Some people believe that unpaid community service should be a compulsory part of high school programmes ( for example working for a charity, improving the neighbour or teaching sports to younger children). To what extent do you agree or disagree. Give reasons for your answer and Include any relevant examples from own knowledge or experience.
ou are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant