The chart shows the usage of yellow taxis and 2 ride-sharing services in New York City from 2015 and 2018.
The graph below shows consumers' average annual expenditure on cell phone, national and international fixed-line and services in America between 2001 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel – I was in town with my family
•describe the problems you faced during your stay – the equipments were not working and shower water was cold
•say what you would like the manager to do about it change or repair heater
Some people believe that governments should spend the money from taxes on healthcare services, while others think that this budget should be invested in other fields. Discuss both of these views and give your own opinion.
Some people consider price as the most important thing to consider when buying a product such as a cell phone and services like medical treatment. Do you agree or disagree?
Governments investment in arts, music and theatre is a waste of money. Government should invest these funds in public services instead. To what extent do you agree with this statement.
Some people think that good health is very important to every person, so medical services should not be run by profit-making companies. Do the advantages of private health care outweigh the disadvantages?
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experiences
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
complaint letter
You stayed in a hotel and was not satisfied with service. Write a letter to manager
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from company.
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company. How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
The money spent by hovernments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree .
You and some friends ate a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
⁃Give details of your visit to the restaurant
⁃Expain the reason for the celebration
⁃Say what was good about the food and the service
Some employers involve employees in the decision- making process of products and services. What are the advantages and disadvantages of such policies.
The table below shows how patients evaluated different services at three health centres. How patients evaluated health centre services
Online currencies have become more common in recent years. Why is this? Is this a positive or negative development? Many people today would argue that cinemas are becoming irrelevant due to new streaming services. To what extent do you agree or disagree?
Some people consider price as the most important thing to think about when buying a product (such as cell phones) or a service (medical treatment). Do yo agree or disagree?
Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages outweigh the disadvantages?
The graph below shows the contribution of three sectors-agriculture, manufacturing, and business and financial services-to the UK economy in the twentieth century.
The charts below show the proportion of people’s spending on different commodities and services in a particular European country in 1958 and in 2008
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
The chart below shows the proportion of people's total spending in a particular European country was spent on different commodities and services in 1958 and in 2008.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You bought a TV week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help
Write a letter to the company in your letter
●introduce yourself ●explain the problem ●and state what action you would like from company
ou should spend about 40 minutes on this task. Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people believe that unpaid community service should be a compulsory part of high school programs. For example the neighborhood or teaching to younger children. To what extent do you agree or disagree?
Some people think that cinemas will one day close due to the popularity of online streaming services for films and series. Do you agree or disagree?
Last week, you visited a local supermarket and you got satisfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
The graph below shows the contribution of three sectors – agriculture, manufacturing and business and financial services – to the UK economy in the twentieth century. Write a report for a university lecturer by selecting and reporting the main features, and make comparisons where relevant.
Some people think that governments should invest more money in public services instead of wasting it on arts, such as music and painting. To what extent do you agree or disagree with this statement?
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
The given pie charts below illustrate a comparison of the total expenditures that residents of a European country spent on various goods and services in two different years: 1958 and 2008.
Assignment 2
It has been suggested by some people that employees should be remunerated on the extent of their input and output. In my opinion, I totally agree that people should be paid on how much they produce and sell because that will increase their level of diligence and productivity.
To start with, most of the 21st century youths wants free money and wants to be rich without working for it. But, if there is a realisation that the money will be earned based on the amount of goods and services being produced, people will be more diligent and work hard. In addition, there will also be an increase in the productivity of the employer. This is because more production will bring more sales and more sales will bring more profit to the company.
Furthermore, there will be a sense of fulfillment and satisfaction on the part of the workers because they are working for their pay. Moreso, it will teach the workers to be prudent in their spending because the money was earned under their sweat. In fact, more people will be encouraged to save for the rainy days. For example, there was a research done by the youth empowerment scheme which relates to being paid as you work and about 75% of the workers were in support of getting paid based on the work done.
In conclusion, the best way to motivate people and encourage diligence is to pay them based on how much they produce and sell.
Many countries have compulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
some parents think that childcare centers provide the best services for children of pre- school age. Other working parents think that family members such as grandparents will be better choice for kids. Discuss both views and give your opinion.
To begin, a significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an outside class learning. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting choice for determining companies. Frankly, there are many steps that they must be dealing with the recruitment, it could be a long process of recruitment. Besides that, he situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Furthermore, Many internship business providers were established to help and solve a long process of placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. Also, a good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their probation to achieve good performances. In general, an Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not set up priorities. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing day-off to break or get permission. As a conclusion, Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their next path. Most students choose the companies based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
you ordered an item from online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet Last week you sent an email about the situation to rhe shop,but you did not receive a reply.
write a letterto the manager. In the letter
explain the situaruon
complain about the bad service
ask for the immediate deliver of your order or your money back
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
Government investment in the arts, such as music and theater ,is a waste of money . Government must the money in public services instead. To what extend do you agree with this situation?
Some people think that unpaid community service should be compulsory for high school students such as work for charity, important environment and aware younger to sports. To what extend do you agree or disagree?
Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Some feel government rather than private companies should be in charge of medical services. To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsary part of high school programmes e(for example working for a charity, improving the neighbourhood or teaching sports to younger children).
To what extent do you agree or disagree?
The two pie charts compare five categories household expenditure( food, housing, education other products and services, healthcare) between 2019 and 2020. Units are measured in percentage. It's noticible that the household of expenditure food, housing, education experienced at a significant fall other the 10- years period while this figure for other products and service and Healthcare so a big rise. In 2019 of an average household expenditure went on food which was the largest of the pie chart, however, by 2020 the figure for this category had fallen by one of twenty during of half decade the expenditure housing consumer experience it a considerable fall from 55% to 20% in terms of other products and services the household expenditure this category made up 7% in 2019 and after 1 years this figure saw a significant increase at 18% making in the largest household of all. In the smallest household of expenditure to healthcare in the first year. However next year the period, there was 15 percent rise in this sector.