You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
More and more people are using a lot of online languages translation apps. Are there more advantages or more disadvantages of such services.
The number of people being Insent to prison is increasing year by year. While some people believe prison is the best way to tackle crime, others suggest that community service is more successful. Discuss both views.
Some people believe that advertising is useful and informative while others believe it provides false information in order to increase the price of products and services. Discuss both these views and give your own opinion
Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
Some people consider price as most impertant things to think about when buying products ( such as cell phone) or service (e.g.medical treatment). Do you agree or disagree.
Road transport is taking over rail services. Discuss the positive and negative effects of this situation. Is this situation true for your country?
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
ou should spend about 40 minutes on this task. Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some of people believe that unpaid community service should be compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what xtent do you agree or disagree?
Some countries have implemented mandatory community service programmes for young people. In these programmes, children aged 16 to 18 do charity work, help old people and work with animals. Discuss the advantages and disadvantages and give your opinion.
today more and more people want things instantly (eg goods, service,...) why is it? Is it a positive or a negative development ?
In some countries, very few young people are willing to do unpaid community services (for example, working for a charity, improving the neighbourhood or teaching sport to younger children). What problems might this cause? What do you think is the best way to solved these problems?
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
Some countries have free health services. However, some people feel that those who live unhealthy lifestyles should not receive free healthcare. Do you agree or disagree with this view?
In some countries, health care and education are only partially funded by the government. Some people argue that the government should be responsible for covering the full cost of these services. Do you support or oppose the opinion? Explain your position.
What Make an Internship Important?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Government investment in the arts such music and theatre , it is waste of money . Governments invest this money in public service instead . To what extent do you agree or disagree with statement .
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
With internet improvements, people can share views or opinions on specific goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion
A government’s role is only to provide defense capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages outweigh its disadvantages?
With internet improvement people can & opinions on certain goods or service that they purchased. Is this good or bad thing? . Discuss both the views and give your opinion.
Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
Government should focus their spending on public services rather than on arts such as music and painting. To what extent do you agree or disagree?
Government investment in arts such as music and theaters is a waste of money. Government must invest that money in public services instead. Do you agree or disagree?
> “You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel manager. In your letter:
Explain when you want to come and how long you will stay
Ask about activities and places of interest nearby
**Ask about facilities and services at the hotel”**
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. Students face daunting processes from the first step determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences will provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students will experience chance to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking are good places to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
Also, they expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
The table below shows how patients evaluate different services at three health center. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Test 17: Governments should focus their spending on public services rather than on the art (e.g. Music and painting). To what extent do you agree or disagree?
Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline. Write an email to the Airline in about 150-200 words. Your email should do the following things: Problems faced by regular passengers Complain about the poor service
You want to complain about the service that you received in the hotel you stayed in while attending a recent meeting. Write a letter to the person who organized the meeting. In the letter
Describe the meeting
Explain the problems with the service
Suggest what the meeting organizer should do.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the services
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Government investment in the arts is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
you had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edition verion. Write an email to bookseller in about 150-200 words. your email should include complain about the service of the online site and state about the urgency of the latest edition
Road transport is taking over rail services. Discuss the positive and negative effects of this development. Is this true for your country?
(2024) You recently enjoyed a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter,
give details of your visit to the restaurant mention the reason for the celebration say what was good about the food and the service
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
Some people feel that multinational companies improve life in the foreign countries where they sell their goods and services. To what extent do you agree or disagree.
Government investment in the arts, such as music and theater, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
Some people believe that unpaid community service should be a compulsory part of high education. To what extent do you agree or disagree?
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
Q) What are the changes?
Q) What are the problems you are facing?
Q) What part of the service would you like to change?
In some countries very few young prople are willing to do unpaid community service (for example working for a charity , improving thr neighbourhood , or teaching sports to younger children ). What problem might this cause? What do you think is the best way to solve this problems?
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?