Describe an advertisement you don't like You should say: What type of advertisement it is What product or service it advertises Where and when you first saw it And explain why you don’t like it
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
The local government is planning to change the bus timetable. You are not happy about the proposed changes. You have decided to write about it to the editor of a local newspaper.
Write a letter to the newspaper. In the letter
describe the changes
explain how that will affect you
say how you would like the service to be improved
Topic: Some people believe that unpaid community service should be a compulsory part of high school programmers (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Essay topics: Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private health care outweigh the advantages?
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
• Describe the service you received.
• Say what you would like the manger to do.
You recently attended a training course organised by a local community centre. You were very satisfied with the course and the support provided by the staff.
Write a letter to the manager of the community centre. In your letter:
•Introduce yourself
•Explain what you liked about the course and the service provided
•Give some suggestions for improvement
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ome people believe that unpaid community service should be a compulsory part of high school programs (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that unpaid community service should be compulsory part of high school programmes ( for example working for charity , improving the neighbourhood or teaching sports to younger childern ). To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programs. For example the neighborhood or teaching to younger children. To what extent do you agree or disagree?
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take