You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.
write a letter of apology to the person who complained. In your letter,
say how sorry you are that the person has had a poor experience
explain what action has been taken against the staff member
offer a free meal for four at the restaurant as a gesture of goodwill.
You feel the evening programs on a local television station are uninteresting.
Write a letter to the manager of the television station. In your letter
* explain why you do not like the current programs
* describe what kind of programs you would like to see instead
* explain why these programs would be better
You are going to take a short holiday in Singapore and you want to rent a holiday apartment while you are there. Write to the tourist information office. In your letter:
-Explain what you need.
- Say when you plan to be there.
- Ask for information about prices.
The maps below show the changes that have taken place at West Park Secondary School since its construction in 1950. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people say it is important to keep your home and your work place tidy, with everything organised and in the correct place. write an essay and give your opinion.
Lack of fresh is becoming a global issue of increasing importance. What problems does this shortage cause? What measures could be taken to overcome this problem?
Some people are leaving the countryside to live in cities and towns, leaving only old people in the countryside. what problems are caused by this issue ? what can be done to solve the situation ?
Nowadays people are trying to have a successful career and happy family life at the same time. What problems could this create? How can people overcome them? Give reasons for your answer and include relevant examples from your personal knowledge or experience.
The use of violence in music lyrics, video games and films seen by children is causing concern in many societies. What problems may be caused by this type of violent imagery, and what steps could be taken to lessen the impact on young people?
In some countries, a few people earn extremely high salaries. While some people think that this is good for a country, others believe that salaries should be controlled by the government to limit the amount people can earn. Discuss both views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The first chart below shows the number of British visitors to the US and American visitors to the UK from 2011 to 2015. The second chart shows the amount spent by those visitors in that period.
Some people think that paper money and coins will be replaced completely by credit cards and online method of payments in the near future. Do you agree or disagree with their statement?
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
ask your friend to send you one of the photographs
explain why you need that particular photograph
and tell your friend what happened to your copy of it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
Nowadays, people have developed poor eating habits and do not eat balanced diet. What are the reasons behind this? Suggest possible solutions to control this.
Most people accept that we now live in a globalised world but not everyone agrees that this is benefcial. To what extent is globalisation a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or examples
During a recent plane journey, you sat next to a businessman who owns a chain of restaurants. You talked to him and he suggested that you should contact him about a possible job in one of his restaurants.
Write a letter to this businessman.
In your letter,
remind him when and where you met
tell him what kind of job you are interested in
say why you think you would be suitable for the job
Some people say that all popular TV entertainment programs should aim to educate viewers about important social issues. To what extent do you agree or disagree with this statement?
A family member recently had a baby and is overwhelmed by parenting. Write an email: Encouraging the young couple in their role as new parents. Explaining why you think that parents are the best teachers. Offering support (suggestions for organizations they could turn to, financial, babysitting, etc.)
The charts below shows the most popular film genres among men and women, along with general ticket sales for various types of films in the USA in 2010.
Electriv vehicles are considered to be less harmful to the environment than petrol and diesel vehicles. What prevents individuals from choosing electric vehicles? Discuss some ways to encourage people to buy electric vehicles?
The most effective way to solve traffic and transport problems in the cities is to encourage people from the suburbs or the countryside to live in the cities. To what extent do you agree or disagree?
Eating too much sugar is harmful for our health. Some people think it is government responsibility to limit people's sugar consumption, while others think it is an individual's responsibility to limit the amount of suger they eat. Discuss both views and give your opinion.
The growing nuber of overweight people is putting a strain on the health care system in an effort to deal with the health isssues involved. Some people think that the best way to deal with this problem is to introduce more physical education lessons in the school curriculum. To what extent do you agree or disagree?
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
It is more important for a building to serve a purpose than to look beautiful. Architects shouldn't worry about producing building as a work of art. Do you agree or disagree?
Parents should not pressure their children to choose particular profession. Young people should have the freedom to choose path they like. To what extend do you agree or disagree?
In the last few decades there have been more and more cases of famous peoples being hounded by the press. Some people think that famous people in the media have no right privacy. To what extend do you agree?
Some people say that the avdertisement is extremely sucessful at perduading us to buy things. Other people think that advertising is so common that they no longer pay attention to it. Discuss both views and give your opinion.
Some people believe that professionals, such as doctors and engineers, should be required to work in the country where they did their training. Others believe they should be free to work in another country if they wish. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You are going to take a short holiday in Singapore and you want to rent a holiday apartment while you are there. Write to the tourist information office. In your letter:
• explain what you need
• say when you plan to be there
• ask for information about prices
Begin your letter as follows: Dear Mr/Ms __________
In some countries, governments pay unemployed people on a weekly basis. How would this impact people as well as the government? Do you agree or disagree with that?
Some people believe that professionals, such as doctors and engineers, should be required to work in the country where they did their training. Others believe they should be free to work in other countries. Discuss both views and give your opinion.
Nowadays a lot of information about medical conditions and illnesses is freely available on the internet. Is this a good thing or a bad thing for most people? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Most people strive to maintain a successful career and happy family at the same time. What problems can this situation create? What are the possible solutions?
Some people think that government should not spend money for faster public transport,others think that there asrrbother important priorities of public transport eg cost and environment.Discuss both view and give your opinion
Some people believe that purchasing imported agricultural products has a positive effect. Others thinks consuming domestic products is better. Discuss both views and give your own opinion.
Some people perceive shopping as a form of self-indulgence, while others think that people should only buy things they need. Discuss both views and give your opinion.
Some people think that the teenage years are the happiest time of most people's lives. Others think that adult life brings more happiness, in spite of greater responsibilities. Discuss both these views and give your own opinion.
Successfai sports professionals can earn a great deal more money than people in other important professions. Some people think this is fully justified while others think it is unfair.Discuss both these views and give your own opinion.
In many countries it is now illegal to smoke in public places. It is only fair that people who wish to smoke should have to leave the building. Do you agree or disagree?
Science will soon make it possible for people to live until 100 years, perhaps even to 200 years. Some people think that this would be a good thing. Others think that it would cause many problems. Discuss both views and give your own opinion.
One of the major issues facing the world today is overpopulation. What problems arise from this situation? What measures can be taken to deal with it?
Some people say that what people do to protect the environment cannot make a difference. Others say that individuals can help to protect the environment. Discuss both views and give your own opinion.
Some people think that parents have the greatest influence on their child´s academic development, while others think that a child´s teacher has more influence. Discuss both sides and give your opinion
The diagrams below show the changes that have taken place at West Park secondary school since it's construction in 1950. Summarise the information and reporting the main features and make comparisons where relevent 1950 Main road Houses school Farmland playground 1980 Main road Car park science block school Sports field play ground 2010 Main road Car park science block school Sports field play ground
Shopping is now one of the most famous forms of leisure activity in many countries for young adults. What is the reason? Is it positive or negative?
You recently attended a meeting at a hotel. When you returned home you found some important papers are missing. Write a letter to the Manager saying where you left the papers, how important the papers are, waht do you want him/her to do?
Famous sportsmen often earn a lot more money than people in other professions. Although sport is important in our lives, everyone should be equal and such big incomes of sport professionals are unjustified. Do you agree or disagree
The diagrams below show how an office building looks at present and the plan for its future development. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people get into debt by buying things they son't need and can't afford. What are the reasons for this behaviour? What action can be taken to prevent people from having this problem.