You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place studying a course in a college. Unfortunately, because of a previous appointment, you cannot come at the time they wish.
Write a letter to the admissions tutor:
explain your position
apologise and offer to come on another day or later the same day.
ask how long the interview will be and whether there will be any tests during it.
You do NOT need to write your own address.
You should write at least 150 words.
The government should close companies that produce toxic waste materials without their own waste treatment facility in order to protect the environment. To what extent do you agree or disagree?
You have recently travelled on a train and unfortunately left your luggage.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
Write at least 150 words.
General Training
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
You get 20 minutes to complete this task.
as is often that "Prevention is better than cure". For this reason, governments should spend national health budget more on the prevention of diseases than on treatment. To what extent do you agree or disagree with this opinion?
High school should allow students to study the courses that students want to study. Specify reasons and example to support your opinion.
There are opinions that students who are in high school take more courses in the relevant subject. I personally believe that attendant to extra courses make a person more active and well-prepared.
Extra-courses make a person well prepared while rare puppets do it while they are taking high school. It can be several reasons why students should take extra courses while they are in needs. Firstly, they are on the point of graduation the University; they should be extremely hard working on their studies to pass the university entrance exams. Secondly, high school is a great and a unique chance for every single student to well-prepared for the next terms. Thirdly, a well prepared will be helped to have a high rank in university department where she/he wants to get in for four year diploma.
On the other hand, taking more course cause self-confidence for the individuals and as well as for studies ahead. I believe that more courses will be effective for the following studies due to a person has at least a general scamming or scanning, or even knowing any formula or any details of the lesson formulas.
Eventually, I strongly hint to any students who are already in high school or who are attempting to high school to join extra-courses in order to have a smooth transition from high school to a university with a great eligibility and powerfully.
Nowadays a growing number of people with health problems are trying alternatives medicine and treatments instead of visiting their usual doctor. Do you think this is a positive or negative development?
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops. what are the advantages and disadvantages of shopping in larger shopping centers rather than smaller, more traditional shops?
You are about to go on a vacation for a month. A friend from another town will come and stay in your apartment. Write a letter to this friend. In your letter
•Explain where your friend can get the key to the apartment
•Give your friend some instructions about using your apartment
•Recommend some places to go
Some people believe that governments should make the investment in building public libraries in every town, while others think it is a waste of money because we have access to information via the Internet. Discuss both these views and give your own opinion.
You have been invited to attend an interview for a place studying a course at a college. Unfortunately, because of a previous appointment, you cannot come at the time they wish. Write a letter to the admission tutor.
While some people like to live at home, other people think that living in an apartment has more advantages. Discuss both views.
The maps show the layout of Lakeview Apartments in the present and development plans for the year 2030. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Due to growth of population many people live in apartments with limited space and no outdoor areas. Do this trend advantages of outweigh disadvantages?
Write a letter to your college administration department complaining about the college facility.
In your letter, include:
• what the problem is
• how this problem has affected you
• what the college should do to fix this problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear/ Madam
You have been invited to attend an admissions interview for a prestigious college. Unfortunately, you cannot come at the proposed time due to a previous appointment.
Write a letter to the admissions tutor and explain your position. In your letter:
Introduce yourself and state your interest in the program
Apologize and offer to come at a different time
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are about to go on vacation for a month. A friend from another town will come and stay in your apartment.
Write a letter to this friend. In your letter:
explain where your friend can get the key to the apartment
give your friend some instruction about using your apartment
recommend some places to go
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
• say what actions you want him/her to take.
Some people argue that teaching children of different abilities together benefits all of them. Others believe that intelligent children should be taught separately and given special treatment. Discuss both views and give your opinion.
As is often said that “Prevention is better than cure,” For this reason, governments should spend national health budget more on the prevention of diseases than on treatment. To what extent do you agree or disagree with this opinion?
You are interested in attending a training course abroad but require financial support to do so. Write a letter to the education department requesting financial assistance.
In your letter
introduce yourself
describe the training course and how it would benefit your work
explain why you need financial assistance.
Some people think intelligent children should learn with others together, since it will benefit for everyone while other people think intelligent children should learn separately and also should get special treatment. Discuss both sides points and give your own opinion.
Some people believe that living in an apartment instead of a university dormitory has many advantages while others say that it has many disadvantages. Discuss the advantages and disadvantages of living in an apartment instead of a university dormitory. Also, state your preference and say why you would choose that.
Nowadays, a growing number of people with health problems are trying alternative medicines and treatments instead of visiting their usual doctor. Do you think this is a positive or a negative development? NN
Some people think that healthcare should be free for everyone. Others believe that people should pay for their own medical treatment. Discuss both views and give your opinion.
Some people prefer to live in a house, while others feel that there are more advantages to living in an apartment. Are there more advantages than disadvantages of living in a house compared with living in an apartment?
Some people think that governments should spend money on railways. Others believe that there should be more investment into new roads. Discuss both sides and give your opinion.
Many people believe that music is just a form of entertaintment, whilst others beliee that music has a much larger impact on society today. Discuss both views and give your own opinion. (250 words)
Some people prefer to live in a house, while others feel that there are mores advantages to living in a apartment. Are there more advantages than disadvantages of living in a house compared with living in an apartment?
You are due to move into a rented apartment next month but you will not be able to because you have some problems.
Write a letter to the course provider. In your letter,
explain your situation
describe your problems
tell him/her when you think you can move in
Nowadays, a growing number of people with health problems are trying alternative medicines and treatments instead of visiting their usual doctor. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people say that governments need to prioritize the treatment and management od diseases of the people in the community. Otherss say that it should pay attention to primary health care more. Discuss both of these views and give your opinion.
Some people think it is more important to spend public money on prompting healthy lifestyle in order to spend it on the treatment for people who are already ill. To what extent do you agree or disagree?
Living in a country where you have to speak a foreign language can cause serious social problems, as well as practical problems. To what extent do you agree or disagree with this statment?
Although the prices of fuels have greatly increased over the last decade or two, it is argued that further increases in fuel prices are the only way to reduce world consumption of fuel and lessen pressure on the world's fuel resouces. to what extent do you agree or disagree with this statatment?
Test date 5/10/2019 Government investment in the arts, theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?such as music and
Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline. Write an email to the Airline in about 150-200 words. Your email should do the following things: Problems faced by regular passengers Complain about the poor service
A friend has agreed to stay in your flat (apartment) and look after it while you are away. You want to give your friend some information about the flat.
Write a letter to this freind. In your letter:
· Give information about the flat
· Provide any important instructions
· Say what he/she should do if there are any problems
The prevention of health care and illness is more important than treatment and medicine. Government funding should reflcet this. To what extent do you agree?
Many people believe that music is just a form of entertaintment, whilst others believe that music has a much larger impact on society today. Discuss both views and give your own opinion. (250 words)
While some argue that low-risk investments offer greater financial security and stable returns, others believe that taking risks in volatile markets can lead to substantial financial gains.”
Five mmonths ago, you started renting an apartment on a six-month agreement. You wish to stay in the apartment for longer than the six months you originally agreed with the owner.
write a letter to the owner of your apartment. In your letter.
say how long you now want to rent the apartment for
explain why your plans have changed
tell the owner about a problem in the apartment.
Research into new types of medicine and treatments are essential to improve health and deal with diseases. Who do you think should fund these researches : private companies, individuals or the government ?
Nowadays, a growing number of people with health problems are trying alternative medicine and treatment instead of visiting their usual doctor. Do you think this is a Positive or a negative development?
ome people consider price as most important thing to buy product (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Some people consider price as most important thing to think about when buying product (such as cell phone) or service (medical treatment). Do you agree or disagree?
the most important aim science should be to improve peoples lives. to what extent do you agree or disagree with this statment?
You have just moved to a new apartment.
Write a letter to your friend inviting them to come to your new home. In the letter you should:
Explain why you moved.
Describe your new home.
tell them how to get to your apartment.