You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
You went to another city for a training course and stayed at a friend's house for a week. They have been great hosts.
Write a letter to your friend. In your letter,
thank them for having you at their house for a week
express your gratitude for their hospitality
say how much you miss them
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .................,
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You are going to visit the town where your friend went to university.
Write a letter to your friend. In your letter,
•explain why you will be visiting the town
•give details of where you will be staying
•ask your friend to recommend some evening entertainment
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
The chart below gives information about European people of different age groups who went to gyms once a month or more between 1990 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The two pie charts compare five categories household expenditure( food, housing, education other products and services, healthcare) between 2019 and 2020. Units are measured in percentage. It's noticible that the household of expenditure food, housing, education experienced at a significant fall other the 10- years period while this figure for other products and service and Healthcare so a big rise. In 2019 of an average household expenditure went on food which was the largest of the pie chart, however, by 2020 the figure for this category had fallen by one of twenty during of half decade the expenditure housing consumer experience it a considerable fall from 55% to 20% in terms of other products and services the household expenditure this category made up 7% in 2019 and after 1 years this figure saw a significant increase at 18% making in the largest household of all. In the smallest household of expenditure to healthcare in the first year. However next year the period, there was 15 percent rise in this sector.
You went to another city for a training course and stayed at a friend’s house for a week. They have been great hosts.
Write a letter to your friend. In your letter,
thank them for having you at their house for a week
express your gratitude for their hospitality
say how much you miss them
ou recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
ou should spend about 20 minutes on this task. The table describes the changes of people who went for international travel in 1990, 1995, 2000 and 2005. (million). Summarise the information by selecting and reporting the main features and make comparisons where relevant.
People living in the twenty-first generally have a better quality of life than people who lived in previous century. To what extent do you agree or disagree?
You recently went to a concert and thought one of the band players was very good.You want to tell how you feel.Write a letter to the band player.
In your letter:
Say how you feel about his/her performance
Give details of your music-related activities
Explain how you would like him/her to help you with you music-related activities
The graph below shows the percentage of adults whose healthcare need went unmet in the past year from 2008 to 2022 in 6 different European nations. Summarise the information by selecting and reporting the main features, and make coparisons where relevant.
You should spend about 20 minutes on this task.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
Your friend wants to send her/his child to leam music. He/she asked you for some information about the music academy that you went to
Write him/her a letter. You should
-Describe the music school
-Suggest a teacheror a class to go to
- Explain why you recommend it
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
You should spend about 20 minutes on this task. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You should write at least 150 words
The given line graph represents the number of three types of distributes which were generate above twenty six years from 1981 to 2007
You recently attended a family celebration at a hotel. Although the event went well, you were not satisfied with the hotel facilities.
Write a letter to the hotel manager. In your letter:
say what the occasion was and when it took place
mention what you liked about the event
explain why you were unhappy with the hotel facilities
suggest how the hotel can improve its service
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
You recently went on a trip with a friend and you both took some photographs. Write a letter to your friend. In your letter
-ask your friend to send you one of the photographs.
-explain why you need that particular photograph
-and tell your friend what happened to your copy of it.
You recently went to visit a friend in their new home. Write a letter to your friend. In your letter
• tell your friend what you liked about his/her new house
• say what you did or enjoyed most about your stay with your friend
• suggest when and where you could meet your friend next
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You recently went on a business trip to another country and you faced an issue at the airport.
- inconvenience
Write a letter to the airport management and include
● what the details of your flight were.
- AL187 to the Delhi International Airport on 28 Jan at 10:27 AM
● what the problem at the airport was.
- The security check in machine was down due to lack of sufficient repair. Caused an almost half mile long waiting line in the airport and had to rushed to the gate one it was completed
● some suggestions for improvement. - Add an additional line + use software to track maintenancevand always to PM
You recently went to a concert and thought one of the singers was very good. You want to tell him how you feel.
Write a letter ro the singer. In your letter
. say how you feel about his performance
. give details of your musical activities
. explain how you would like him to help you with your musical activities
The line graph compares the average visitation figures for patients in four categories who went to clinics at a specific hospital weekly between 2010 and 2016.
The graph illustrates the amount of shops that went out of service and the count of new shops that opened in one county between 2011 and 2018.
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You recently went on holiday and your friend let you a travel guidebook.
Write a letter to friend in your letter.
Tell your friend about that book
Explain how the guidebook was helpful
Say when and how you will return the guidebook.
People with 10 or more years' experience are far more knowledgeable than people still in their twenties. It is therefore logical that employees should always choose older people over young people for work. What are your opinions on this?
You and your friend arranged a program at a restaurant and all of you went there to have a meal. You were satisfied with the food and service of the restaurant
Write a letter to the manager of the restaurant. In you letter
*Mention what kind of program it was.
*Describe the environment of the restaurant.
*Describe what you like about the food and the service.
People living in the twenty-first century have a better quality of life than people who live in previous countries. To what extent do you agree or disagree?
During last twenty years, the assessment of students has undergone a major transformation. Many educational institutions have shifted their focus from traditional examination towards variety of innovative assessment techniques, as they believe traditional examination results are not often true to student's ability. To what extent do you agree with this?
The graph below shows the contribution of three sectors-agriculture, manufacturing, and business and financial services-to the UK economy in the twentieth century.
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
The table below shows the amount of waste production (in millions of tonnes) in six differerent countries over a twenty-year period.
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
WRITING TASK 1
You should spend about 20 minutes on this task.
You've got a new job in Germany and want to improve your German. A friend of yours also went to language school last year to study German.
Write a letter to your friend asking them about their experience. In your letter
⚫ give your friend your news
⚫ ask them if they would recommend the school
invite them to Germany
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You have recently organized an event at a restaurant.
Write a letter to the manager. In your letter:
• Give details about the event and how it went;
• Tell how you were pleased with the restaurant’s service;
• Suggest some improvements the restaurant could make.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
Nowadays, people are getting married in their thirties, unlike many years ago when people got married in their twenties. Is this a positive or negative development? Give reasons for your answer and include relevant examples from your knowledge or personal experience.
You and a friend recently went on a holiday together. There is a problem with the photos you have taken during the holiday. Write a letter to your friend to ask for a particular shot. In your
letter:
● tell him/her about the problem with your photos
● say which photo you would like him/her to send you
● explain why you need this photo.
You went to a museum with an elderly friend last week who found it difficult to walk around in the museum and figure out things.
Write a letter to the management of the museum. In your letter,
● introduce yourself
● describe the problems or inconvenience faced
● suggest solutions to enhance the museum experience for elderly people
You should spend about 20 minutes on this task. Write at least 150 words.
You have just returned from holiday and were not satisfied with your trip. Write to the travel agency. In your letter
•Say where / when you went on holiday
•Explain why you are not satisfied with your holiday
•Tell them what you would like them to do
The chart below shows the results of a survey about people's coffee and tea buying and drinking habits in five Australian cities. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Coffee and tea buying and drinking habits in five cities in Australia 70% 65% 60% 55% 50% 45% 40% 35% 30% 25% 20% Sydney Melbourne Brisbane Adelaide Hobart Bought fresh coffee in last 4 weeks Bought instant coffee in last 4 weeks Went to a café for coffee or tea in last 4 weeks
The chart below gives information about how many Europeans citizens of different age groups who frequently went to gym between 1990 and 2010.
You recently went to a concert and thought one of te singers was very good. You want to tell him hoe you feel.
Write a letter to the singer. In your letter
- say how you feel about his performance
-give details of your musical activities
-explain how you would like him to help you with your musical activities
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take