Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
•explain what has happened
•describe the bag and its contents
•say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
In the past, there were strict guidelines about how people should dress for work, but in recent times dress codes seem to have been relaxed. Is this a positive or negative development?
The chart illustrates how annual salaries of certain professionals were changing over the course of 15 years, in thousands of dollars Summarize the given information by selecting and reporting the main features, and make comparisons where relevant
Your car is hired by a company and while you were driving on holiday, you had a small accident. You will have to write a report to the company to explain it..
Write a letter to the company. In your letter, you need to explain the following:
when and where you hired the car describe how the accident happened what kind of action you took after the accident
Do you agree or disagree with the following statement? Parents today are more involved in their children’s education than were parents in the past. Use specific reasons and examples to support your answer.
You recently stayed at a hotel during your holiday, but you were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
explain the problem you experienced
describe how it affected your stay
say what action you would like the hotel to take
Describe a toy that you often played with as a child You should say: What the toy was? How old you were when you had it? Did you play with the toy by yourself or with other kids? And explain how you felt about this particular toy.
The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the results of surveys asking visitors how satisfied they were with their visit, during the same to periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The table below shows the number of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the results of surveys asking visitors how satisfied they were with their visit, during the same two periods. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
After being involved in an accident, you were looked after by another person.
Write a letter to him/her. In your letter
Thank him/her for the timely assistance
Describe how emergent the situation is
Think highly of his/her selfless behavior
The pie charts give detailed information about the proportion of students who were offered to take different courses in the year 1985 and at present.
The bar chart below shows how exports from one country were transported in three different years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In many parts of the world, families were larger in the past because people had more children. Do you think there were more advantages or disadvantages to being part of a large family in the past?
The table below shows the number of visitors to ashdown museum duringthe year befor and year after it was refurbished. The charts show the result of surveys asking visitors how satisfied they were with their visit, during the same two periods.
You were absent from an important event held by the company you work for. Write a letter to your manager. In your letter:
Apologize for your absence and explain the reasoning.
Explain why you had to be at the other event.
Explain what you will do to catch up.
People today are not fit as they were in the past . What are the causes for this? What steps can be taken to deal with this issue?
Some people think that in this today's world, getting old is entirely bad. However, other people believe that the lives of older people are much better now than they were in the past. Discuss both points of view and express your own opinion?
The bar chart shows the percentage of adults who were overweight or obese in one country from 1965 to 2015. the pie chart shows the proportion of adults who were overwieght, obese or severely obese in 2015.
You and some friends ate a meal at a restaurant to celebrate a special occasion and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
* give details of your visit to the restaurant
* explain the reason for the celebration
* say what was good about the food and saervice
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter
• describe the party and how it went
• explain why you were pleased with the hotel’s service
• suggest some improvements that the hotel could make
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter. –
describe the party and how it went -explain why you were pleased with the hotel service. -suggest some improvements that the hotel could make
The pie charts below show the different types of courses, which were followed by the students during the years of 1984, 1994 and 2004.
The chart below shows the percentage of men and women aged 60-64 who were employed in four countries (Australia, Japan, the USA, and Belgium) in 1970 and 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You were recently disrespected by one of the employees at your local supermarket,
Write a letter to the supermarket manager. In your letter
●tell him/her why you were speaking with the employee
●describe the employee's rude behaviour
●explain what you'd like the manager to do
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
Explain the circumstances of your visit to the restaurant.
Describe the service you received.
Say what you would like the manger to do.
Question :Do you agree or disagree with the following statement? Teachers were more appreciated and valued by society in the past than they are nowadays. Use specific reasons and examples to support your answer.
Society is based on rules and laws. If individuals were free to do whatever they want to do, it could not function. To what extent do you agree or disagree with the above statement?
the graph below shows average carbon dioxides emission per person in the United Kingdom, Sweden, Italy and Portugal between 1967 and 2007. summerize the information by selecting and reporting the main feature, and make comparisons were relevant
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The diagram below shows how geothermal energy is used to produce electricity. Summarize information by selecting and reporting the main features and make comparisons were relevant.
The charts compares the value changes in UK metal industry between 1970 and 2000. While, UK demand and UK production fell over time, the import rose . The second line graph reveals the employment status in UK steel industry. As the graph shows, UK demand in the beginning was in the higher line with 200000 in 1970, but it decreased slowly about 180000 in 1980. Then the UK demand declined rapidly to approximately 110000 in 1990. Afterward, the demand went down slightly from 1990 to 2000. The UK production in the beginning was around 160000 in 1970. However, the value dropped steadily to approximately 9000 from 1970 to 1990. Afterward the value kept unchanged between 1990 and 2000. The import at first was in the bottom line with around 1 in 1970. Then gradually increased to 500000 from 1970 to 1990. Afterward, the import climbed substantially to around 700000 in 2000. Regarding working parties status in UK steel industry. In the beginning of year employments were 50000 in 1970. Then slowly fell to 40000 between 1970 and 1980, and plunged considerably to 20000 in 1990. Then the status decreased slightly to around 19000 from 1990 to 2000.
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this proces, students are often faced daunting proces for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
ou recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
IN THE PAST, LECTURES WERE USED AS A WAY OF TEACHING LARGE NUMBERS OF STUDENTS, BUT NOW WITH THE DEVELPEMNT OF TECHNOLOGY FOR EDUCATION, MANY PEOPLE THINK THERE IS NO JUSTIFICATION FOR ATTENDING LECTURES. TO WHAT EXTENT DO YOU AGREE OR DISAGREE?
The line graph depicts the link between age and criminality rate last year ,whilst the pie chart showcases the percentage of numerous kinds of crimes during the same year. Overall, the majroity of criminals are youngsters and a large portion of this phenomenon features violence. It is conspicuous that young people are the prime lawbreakers in the british society. In fact, according to the data, individuals who are 20 are responsible for 80% of crimes. It is also noticeable that there is no criminal under the age of 8 years old. Hence, criminality starts from this period. Furthermore, the crime rate decreases dramatically from the age of 20 to 28 years old, passing from 80% to exactly 20%. Afterwards, it plummets steadily until becoming under the 10% at the age of 60. On the other hand, the pie chart puts forward the fact that violent acts are the most that occured. Indeed, this genre of detrimental action accounts for 46%, followed by property crimes that represent 23% of the total. Then, 22% of crimes that occured the previous year were related to narcotics. Finally, public order crime accounts only for 9%.
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel
•describe the problems you faced during your stay
•say what you would like the manager to do about it
In some countries, governemtn safety laws include things such as wearing a hard hat on a building site or wearing safety clothes in certain factories. To what extent are laws of this kind a good idea? What sort of safety law would you introduce, if you were given a chance?
In the past, most people lived in small villages where everyone knew everyone else. Nowadays, most people live in large cities where they only know a few people in their area. What do you think were the advantages and disadvantages of living in a small community? Give reasons for your answer and include any relevant examples from your own knowledge and experience. Make a list of advantages and disadvantages. Which is better: living in a large city or a small community?
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the Internet. During the year 2005, the most sold product was electronic appliances with 35% whilst the second most purchased via online shopping was home furnishings with 22% from all the vending. Comes after food and beverage and video games with the former taking 22% of the global online market and the latter representing the smallest proportion at 18% Nonetheless, the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total sales with 30%, but weren’t the first product to be sold. Food and beverage took the lead with a proportion of 32% of the total sales. In addition, video games came in the 3rd position representing 23% of online purchases in Canada whilst home furniture became the last position of online bargains with 15%. In general, electronics have always represented an important part of the online market in Canada.
Many people welcome the opening of shopping areas near their homes. On the other hand , some people are strongly opposed to the construction of such facilities. If the opening of a large shopping centre in your neighbourhood were announced, would you support or oppose its construction? Use specific reasons and details to support your answer
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
People today are not fit as they were in the past . What are the causes for this ? What can the government do to deal with this isss?
It student, were given the choice between not to study and study Most of the time They would Choose not to study. Do you agree or disagree with the following Statements?
The bar graph shows what kinds of food ingredients were popular for Korean people between 1970 and 2000.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
The table shows the number of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the result of surveys asking visitors how satisfied they were with their visit, during the same two periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You visited a hotel during your holidays, You were greatly impresses. Write a letter to the hotel authorities thanking
them for the service and facilities provided to you.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.