There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

Dear Mr Thompson, I am writing

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letter in connection with your request to provide some alternatives to ameliorate the reception area of the company. Let me start by outlining the main negative comments about the company's reception which is its lack of space. Many visitors have said that they had to wait outside when they arrived, while others have mentioned the absence of a receptionist during the morning. With regards to the importance of

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area is due to the

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impression it causes to outsiders. In fact, everyone who is visiting has their

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contact with the company at the entrance.

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, I would like to explore some alterations aiming to better

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area, which could be enlarged by removing some walls. An extra receptionist may

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be hired to work during the morning;

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, there will be a receptionist during all working hours. I am looking forward to discussing these changes in more detail. Yours sincerely, Christina Smith