You travelled by a long distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter •Inform the bus company of when and to where you travelled •Describe your suitcase and what happened to it • Explain why the company should pay for a new suitcase

Dear Sir or Madam, I am writing

this

letter to inform you about bitter experience of your bus service. I travelled to Pune from Ahmedabad on 28th Jan by one of your buses with booking number 1234. The registration number of the bus is GJ01WA2228. Upon reaching Pune, I found out one of my skyBag suitcases of red colour was totally damaged and

torned

Correct your spelling

torn

turned

.

Moreover

, I lost some important documents which were kept in the bag. I highly suspect that the bag was damaged during loading.I promptly informed your staff about the same but he was not co-operative at that time. I believe I should not bear the loss of your mistake and I think you should me get a new briefcase or refund for the damaged briefcase as there was negligence from your end

while

handling the suitcase.

Additionally

, I bought travel insurance for my journey which

also

includes damage done to the items of luggage. Here is my travel insurance number 1234. I look forward to hearing a positive response from you. Yours Faithfully Kishan