Dear Sir or Madam,
I am writing
this
letter to inform you about bitter experience of your bus service. I travelled to Pune from Ahmedabad on 28th Jan by one of your buses with booking number 1234. The registration number of the bus is GJ01WA2228.
Upon reaching Pune, I found out one of my skyBag suitcases of red colour was totally damaged and Linking Words
torned
. Correct your spelling
torn
turned
Moreover
, I lost some important documents which were kept in the bag. I highly suspect that the bag was damaged during loading.I promptly informed your staff about the same but he was not co-operative at that time.
I believe I should not bear the loss of your mistake and I think you should me get a new briefcase or refund for the damaged briefcase as there was negligence from your end Linking Words
while
handling the suitcase. Linking Words
Additionally
, I bought travel insurance for my journey which Linking Words
also
includes damage done to the items of luggage. Here is my travel insurance number 1234.
I look forward to hearing a positive response from you.
Yours Faithfully
KishanLinking Words
kishanpatel2550