The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the results of surveys asking visitors how satisfied they were with their visit, during the same two periods.

The table and chart compare the levels of satisfaction and the number of people who visited a museum before and after it was renovated. At first glance, we can see that both visitor numbers and levels of satisfaction increased after the refurbishment. First of all,

it is clear that

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there were numerous people who were not satisfied with the museum before it underwent changes. In fact, half of the respondents said that they were either dissatisfied or very dissatisfied (40% and 10% respectively). Two years later,

this

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had fallen considerably, with only 5% saying they were very unhappy with the museum’s facilities.

By contrast

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, the percentage of people who said they were very pleased more than doubled, going from 15% to 35%, and those who responded that they were satisfied rose from 30% to 40%, meaning that the

overall

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levels of satisfaction climbed from below half (45%) to a whopping 75% just one year after the improvements had been made. At the same time, visitor numbers went up significantly, jumping from 74,000 to 92,000.

To conclude

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, the majority of visitors expressed dissatisfaction with the museum before its transformation

whereas

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the majority were very satisfied a year later, though 5% did not respond to the survey on both occasions.