You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good s. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of psckacking of goods others augur that customer should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company.
The charts and table below show the percentage of customers choosing different kinds of websites when shopping online and the percentage of customers shopping online for different reasons in two countries in 2012. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
In recent years, the small local shop has closed because customers travel to two large Shopping Centre for the mall to do their shopping in this a positive or negative development?
The table below gives information on customer spending on different items in five different countries in 2002.
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend? Write at least250 words.
Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging. Discuss both ideas and give your opinion
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development?
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
Part 2 In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping. is it a positive or a negative development?
Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
In recent years, many small local shops have closed because customers travel to large shopping centres or mall to do their shopping. Is this a positive or negative development?
the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
The diagram illustrates the process of making milk and dairy products. Overall, there are 8 stages in the process, starting with cows grazing in the fields and culminating with ready goods being delivered to supermakets and shops. In the first 4 stages, cows graze on the grass, after which they are taken to a milking machine to be milked twice a day. Following this, the milk is left in refrigeration storage. In the next step, the milk is delivered to Dairy in milk tankers on a daily basis. In the last 4 stages, once the milk is delivered to Dairy, it is subsequently put through a pasteurisation process. It is then turned into various dairy products such as cheese, cream, and butter. Finally, as soon as milk and dairy products are packaged, they are sent out to supermarkets and shops where they are displayed to be purchased by customers.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
Food travels thousands of miles from producers to customers. Some people think that it would be better for the environment and economy if people only ate the local food produced by farmers. Advantages and disadvantages.
Food travels thousands of miles before it reaches customer. Why is this? Is this a positive or negative trend.
If a product is good and meet customer needs,then people will buy it. So advertising it is unneccessary. To what extend do you agree or disagree?
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
Some custome and tradition are no longer useful and should be given up .To what extent do you agree or disagree ?
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. discus both view and give your opinion.
You bought a TV week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help
Write a letter to the company in your letter
●introduce yourself ●explain the problem ●and state what action you would like from company
In recent years,many small local shops have closed because customers travel to large shopping centersor malls to do their shopping. Is this a positive or a negative develpoment?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or expirience.
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both and opine.
In recent years, many small local shops have closed because customers travel to large shopping center or mall to do their shopping. Is this a positive or a negative development?
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.