Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
Today, people have become accustomed to living in “throwaway” society which means that they use things for a short time and then throw away. What are the causes of this? What problems may this lead to?
Some people feel that manufacturers and supermarkets are responsible for reducing the packaging of goods. At the same time, others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.while others aruge that customers should avoid buying goods with alot of packaging.Discuss both views and give your opinion.
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
In some countries, some small town-center shops are going out of business because customers are shopping at large out-of-town stores. As a result, some people without cars have limited access to shops, and there may be an increase in the use of cars. Do the disadvantages outweigh the advantages
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company: Dear Sir or Madam,
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
Today, the high sales of popular customer goods reflect the power of adversting and not the real need of society in which they are slod. To what extent do you agree or disagree?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do their shopping. Is this a positive or a negative developnment?
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The diagram illustrates the process of making milk and dairy products. Overall, there are 8 stages in the process, starting with cows grazing in the fields and culminating with ready goods being delivered to supermakets and shops. In the first 4 stages, cows graze on the grass, after which they are taken to a milking machine to be milked twice a day. Following this, the milk is left in refrigeration storage. In the next step, the milk is delivered to Dairy in milk tankers on a daily basis. In the last 4 stages, once the milk is delivered to Dairy, it is subsequently put through a pasteurisation process. It is then turned into various dairy products such as cheese, cream, and butter. Finally, as soon as milk and dairy products are packaged, they are sent out to supermarkets and shops where they are displayed to be purchased by customers.
It is sometimes argued that advertising power and the artificial needs of the people should be represented by products sold in high sales. In my opinion, it would be wrong to encourage people to spend unnecessary money.
There are several reasons why advertisements can be useful in society. Firstly, this can inform people about real bargains so brochures and catalogs enable people to compare products and services at leisure. Secondly, if people do not have time to shop around, they would rely on advertising, so they can learn about new products. Finally, the advertisement could inform people about the environmental impact of products. As a result, customers can consider the ecological effect of goods. Furthermore, people can easily find out, if a company supports fair trade.
One the other hand, the advertisement could extremely create artificial needs, while people maybe would not need to buy the product. By making these needs, people might spend many on that product, which could threaten the budget of the family. People might buy a thing because of the glamourous images associated with that product. For example, children are easily influenced by commercials, so they pester their parents to buy certain goods. Furthermore, I believe that the art of advertising might be subtly to persuade people to spend money on specific goods.
In conclusion, my view is that advertisements could create needs which are unreal, therefore, increase company sales.
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both views and give your opinion.
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.
Today’s food travels thousands of miles before it reaches customers. Why is this? Is this a positive or negative trend? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should spend about **40 minutes** on this task. Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write **at least 250 words.**
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion
Some people believe that companies should be allowed to collect data about customers freely, while others believe this practice should be restricted. Discuss both sides of this issue.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?
In recent years, many small scale local shops have closed because customers travel to large shopping centers or malls to to shopping. Is it a positive or negative development?
You bought a TV a week ago but when you got home you discovered it ddi not work properly. You called customer servise to report the problem but you have not yet received any help.
Write a letter to thr company and in you letter:
■ introdunce yourself
■ explain the problem
■ and state what action you
would likefrom teh company
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and giveyour opinion
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
The table below gives information on customer spending on different items in five different countries in 2002.
Companies pay salespeople according to how much they sell to customers. Do the advantages outweigh the disadvantages both to salespeople and customers?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
In recent years many local shops have closed because customers travel to large shopping centres to do their shopping. Is it a positive or negative development?
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior
Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games
Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
Some customers are increasely choosing to buy goods that are produces in their local area, rather than imported goods. What are the reason for this ? is this positive or negative trend
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.