50 Latest Custome IELTS Topics

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In recent years, many small local shops have closed because band customers travel to large shopping centre or malls to do their shopping. Is this a positive or a negative development?
You bought a TV a week ago but when you got home it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company.
The pie charts portray the level of visitor satisfaction about customer services was recorded in a survey at the Parkway Hotel in 2005 and 2010.
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter: Explain what problems you faced during your flight. Describe how these issues affected your travel experience. Say what you would like the airline to do as compensation.
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers. Introduce your shop Introduce your services And offer a special discount for the new customers. Write your letter in an appropriate style and format in 150 words on your answer sheet.
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
Modern Shopping centre are more convenient, however, small local super markets still are have many customers. Discuss advantages and disadvantages? Which one is better
If a product is good and meets customer needs, then people will buy it and advertising is unnecessary. To what extent do you agree or disagree?
Today's food travels thousands of miles before it reaches customers. Why is this? is this a positive or negative trend?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: *introduce yourself *explain the problem *and state what action you would like from the company: Dear Sir or Madam,
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter -Describe what is wrong with the service -Explain why you are not happy with the company's response -Say what action you want the manager to take
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: -introduce yourself; -explain the problem; -and state what action you would like from the company.
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Sample band 8:
You have recently had an unsatisfactory experience with the customer service of an online company. Write a letter to the company's customer service department. In your letter • describe the problem you faced while using their service • explain how this issue has impacted you • request appropriate actions to resolve the problem You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help. Write a letter to the company and in your letter: •introduce yourself •explain the problem •and state what action you would like from the company.
Some people think visitors to others countries should initiate local customers and behaviors. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
In recent years many local shops have closed because customers travel to large shopping centers to do their shopping. Is it a positive or negative development?
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter: - Give details about the car rental and explain why you rented the car. - Explain what the problem was and how you responded - Describe what action you want the manager to take
Some people feel tha manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging.Discuss bothe views and give your opinions.
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company. Write a letter to the company you bought the laptop from. In your letter give details of what the problem is. complain about the customer service you have received. tell the company what action you want them to take.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goids with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter: Describe the problem with the product Explain what you have already done to fix it State what you would like the company to do
You should spend about **40 minutes** on this task. Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write **at least 250 words.**
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
You bought a TV a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you haven't yet received any help. Write a letter to company and in your letter: •introduceyourself •explain the problem •and state what action you would like from company
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: 1. Introduce yourself 2. Explain the problem 3. And state what action you would like from the company
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter: - Explain what you ordered and what was wrong with it - Describe the inconvinience this has caused State what you would like the company to do
You bought milk and it was • it was expired • it went sour • unsatisfactory customer service Write a letter to shop manager. In your letter • introducing your reason for writing • what went wrong • what you would like to happen
You bought a TV week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help Write a letter to the company in your letter ●introduce yourself ●explain the problem ●and state what action you would like from company
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
In recent years, many small local shops have closed because customers travel to large shopping centres or mall to do their shopping. Is this a positive or negative development?
Today’s food travel thousands of miles before it reaches the customer. Some people say that it would be better for the economy and environment if people ate food produced from local farmers. Would the advantages of this idea outweigh the disadvantages?
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet. Write a letter to the company and in your letter; *introduce youself *explain the problem *state what action you would like from the company
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend? Write at least250 words.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: • describe the item you lost explain why you weren't happy with the customer service • say what action you would like the company to take. Write at least 150 words. You do NOT need to write any addresses.
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include: *  what delayed you 
 * how missing the flight effect you  
 *  what you would like the airport to do about this issue
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color. Write a letter to the customer service department. In your letter: describe the item you ordered explain what the problem is say what you would like the company to do
In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping. Is it a positive or a negative development?
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
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