The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
An English-speaking friend wants to spend two weeks in your country and has written you an email asking for information and advice. Write a letter to your friend.
ou are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
Some people believe that natural ability is necessary to be successful at sports. Others believe that hardwork and practice is more important. Discuss both the sides and add your own opinion.
You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
The increasing use of packaging, especially plastic packaging, has become a common practice in the modern consumer market. Discuss the advantages and disadvantages of packaging.
Medical studies have shown that smoking not only leads to health problems for the smoker, but also for people close by. For this reason, smoking should not be allowed in public places. Opponents argue that the forbiddance of smoking would possibly affect the freedom of choice or lead to the closure of many bars and pubs. However, supporters of this ban place people’s health problems at the top of the scale.
Some people think that good health is very important to everyone so medical service should not be run by profit- making companies. Do the advantages of private health care outweigh the disadvantages.
Many companies sponsor sports to advertise their products or service. What advantages and disadvantages does this bring for the teams and individuals that these companies sponsor?
Nowadays people pay more attention to foods price instead of their process of making. Are you agree or disagree with this argument?
Your next door neighbour owns a small dog that barks throughout the day and the night. Write a letter to your neighbour requesting that something be done about the dog. Include in your letter-Your reason for writing, What you would like to happen. A nice, respectful style
You and some friends ate a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
⁃Give details of your visit to the restaurant
⁃Expain the reason for the celebration
⁃Say what was good about the food and the service
Nowadays, people are using internet for getting information on goods and services. What do you think are advantages overweight disadvantages?
You should spend about 20 minutes on this task.
A good friend has just changed schools and is having difficulty fitting in and needs your advice.
Write a letter to your friend. In your letter
• make suggestions as to how they could make friends
• suggest joining clubs, participating in school activities
• give any extra general advice
ou recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
Government should spend on public services such as healthcare and education rather than art like painting, and drawing. To what extent do you agree or agree?
Government investment in the art,such as music and theater is a waste of money. Government must invest this money in public services instead. Do you agree or disagree
Do you agree or disagree with the following statement? Providing Internet access is just as important as other services, such as building roads, so governments should offer Internet access to all of their citizens at no cost. Use specific reasons and examples to support your answer.
The table and charts below give information on the police budget for 2017 and 2018 in one area of Britain. The table shows where the money came from and the charts show how it was distributed. M
Some people think that woemn should not be allowed to work in police force . Do u agree or disagree ?
It is often claimed that wealthy nations should provide financial support to poorer countries for welfare, health and education. However, there are those who believe that it is the responsibility of developing nations to provide these service. Discuss both views and give your opinion.
The graph illustrates the average prices of three metals
The charts show information on transport and vehicle use in Edmonton. In pie diagram very noticeable that under half of all people use car to their needs
1. Third world countries need help from the international community. Some people prefer financial aid while others think practical aid and advice are better. Discuss both views and give your own opinion.
Some people believe that unpaid communities service should be a compulsory part of high School programmes (for example working for a charity,improving the neighbourhood or teaching sports to younger children).To what extent do you agree or disagree?
The diagram below shows the proposed changes to an office building. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The line graph illustrates the average monthly change in price of 3 metals during 2014
The line graph compares four countries in term of banana prices between 1994 and 2004. Overall, the countries experienced different trends in the time period. While the costes in USA and Japan countries increased, the prices in Germany declined. And the prices in France kept unchanged. As the chart compares , Japan's costes started around 190 in 1994 , and sharply rose approximately 290 until 1995. Then plummeted 200 prices in 1996. After experienced fluctuations between 1996 and 2001, with 2,00 and 2,30 , finally coming to 1,60 in 2001. Starting from 2001 if experienced gradual increase reaching a peak in 2004 with more than 2,60. Regarding France's prices in 1994 until 1997 remain unchanged. After prices fluctuations from 1998 to 2004 with 1,60. Afterward the Germany prices slightly plunged around 1,30 in 1995. Then prices fluctuations from 1996 to 2001, and between 2002 and 2004 keet unchanged. The costes in USA gradually climbed 1,20 from 1994 to 1995. Then slightly declined 1,00 in 1997. Afterward the costes keep unchanged between 1998 and 2004.
Some people believe that allowing children to make their own choices on everyday matters(such as food, clothes and entertainment) is likely to result in asociety of individuals who only think about their own wishes. Other people believe that it is important for children to make decisions about matters that affect them. Discuss both views and give your own opinion.
It is better for young people to get advice from old people than young ones. Do you agree or disagree??
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
Some people believe that price is the only consideration when buying something. Do you agree or disagree with this statement? Give your opinion and include relevant examples.
You have noticed a problem with the heating system in your rented apartment.
Write a letter to your landlord. In your letter:
Describe the problem
Say how it is affecting your daily life
Ask for it to be fixed as soon as possible
Now days, the people have two options; watching the movies on smart devices and/or going tp theater screens. I believe it depends on the people which option suits their need well. Let's discuss both of them here before coming to any conclusion.
you recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. you think he/she should get a job.
Write a letter to this friend. In your letter
- say why he/she would not enjoy going to college
- explain why getting a job is a good idea for him/her
- suggest rypes of job that would be suitable for him/her
· : Some people believe that if a police force carries guns, this encourages a higher level of violence in that society. To what extent do you agree or disagree with this opinion?
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Few countries think that people aged below 30 can do things like vote for country, marriage, getting driving license etc… while most of the countries oppose. What do you think ?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
The graph below shows the average house prices in three countries between the years 1997 and 2014. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
Students at universities often have a choice of place to live. They may choose to live in university dormitories, or they may choose to live in apartments in the community. Compare the advantages of living in university housing with the advantages of living in apartment in the community. Where would you prefer to live? Give reasons for your preference.
One of your pen friends wants to improve their English at a language school. they have never studied at a language school before and have asked for your advice on how to choose a good one. write a letter to your pen friend. advise them about the following the teaching method, the number of students in a class and the number of hours a week.
You reside in a shared college room. However, numerous issues with this setup make it challenging for you to work.
Write a letter to the college's accommodation officer. In your letter:
Describe the current situation.
Explain the problems and why it hinders your work.
Suggest the type of accommodation you would prefer.
Ensure your letter has at least 150 words.
The charts (line chart and bar chart) show the average ticket prices and average percentage of tickets sold in Merrintong theatre in the four quarters from 2010 to 2011. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
A young person will start work at your office next month to gain work experience. Write a letter to him/her.
In your letter
inform him/her about the work that needs to be done at the office;
explain what he/she is supposed to do on the first day;
suggest what he/she should bring to work.
Increasing the price of petrol is the best way to solve growing traffic and pollution problems. To what extent do you agree or disagree? What other measures do you think might be effectiv
In many cities, planners tend to arrange shops, schools, offices and houses in specific areas and separate them from each other. Do you think the advantages of this policy outweigh the disadvantages?
Some countries are struggling with an increase in the rate of crime. Some believe that having more police on the streets is the best way to reduce and combat crime. To what extent do you agree?
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
A friend from another country is moving to your city for work. He / she has asked you for advice about living in your city.
Write a letter to your friend. In your letter
• suggest an interesting part of the city to live in
• describe the public transport in your city
• say how your friend can meet new people there
You do NOT need to write any addresses.