You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The technology allowed us to have more ways to communicate. However, some people say that the internet and social network create more opportunities for conflicts and erase the line of respect and appropriateness. To what extent do you agree
In some countries, secondary schools aim toprovide a general education across a range ofsubjects. In others, children focus on a narrowrange of subjects related to a particular careerWhich do you think is appropriate in today's world?
Write a letter to the police sub inspector complaining about the lack of discipline in your locality with respect to the behavior of certain youth mishaps.
1. Discuss the complaint in detail clarifying the erroneous troublemaking behavior of the young people in your locale.
2. Suggest what could be done to find appropriate solution.
3. Suggest what you expect from the police.
the two maps below show an island before and after the construction of some touristic facilities. Summarise the information by selecting and reporting the main feature and make comparisons where appropriate.
The maps below show an industrial area in Norbiton and the planned future development of the site. Summarise the information by selecting and stating the main features and making comparisons where appropriate.
Some people believe that it's appropriate for children to learn foreign languages in primary school. Does the advantages of this outweigh its disadvantages?
Boxing is a blood sport which often results in physical injury. It is inappropriate for this sport to exist in the modern age. Do you agree or disagree? Give reasons for your answer, and include any relevant examples from your own knowledge or experience.
A growing number of people believe that animals deserve appropriate treatment and care, while the others stick to the point that animals are the best examples of investigation. Discuss both points of view and give your personal opinion. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
Some people say the money spent by governments on space programmes would be appropriate. Others believe that it is better spent on vital public services such as schools and hospitals. Discuss both views and give your own opinion.
Nowadays, schools in various parts of the world report that students tend to have behavioural problems. Unfortunately, this will make it harder for schools to educate students as problematic behaviours are likely to interfere with the education process.
There are some reasons as to why students behave inappropriately. Firstly, the way society works these days affect students’ behavioural patterns. For instance, parents might spend more time at work than at home and as a result, children lack parental guidance, not knowing how they are supposed to behave. This, in turn, is likely to cause them to have behavioural problems. Secondly, such behaviours might be caused by external influences, such as internet and television. Students, for example, might watch TV shows that use a lot of violence. Therefore, they are likely to imitate in real life by being more aggressive and using more violence. After all, students, especially teenagers, are easily affected by external parties.
In order to counter such problem, teachers should be friendly while still maintaining their professionalism. By being friendly, teachers might be able to understand students’ point of views and thus devise the right strategies to connect with them. This is because students are more likely to listen to teachers if they feel they can relate to the teachers and that the teachers understand them. Furthermore, it is also important to handle students patiently. This is really crucial since rough treatments might worsen their behaviours or encourage them to play truant. It is, therefore, wiser to be patient and guide students gradually to be well-behaved rather than using force to do so.
In conclusion, behavioural problems result from the way society works these days (e.g. lack of parental guidance) and external parties, such as bad influences from TV shows. Nevertheless, by understanding students’ views and guiding them patiently, students can gradually change and behave in a more appropriate manner.
The chart shows the percentage of fuel from renewable energy used in the transport sector in six European unions in 2009 and 2010, compared to the average. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate.
Some people believe that exams are an inappropriate way of measuring students' performance and should be replaced by continuous assessment. To what extent do you agree or disagree?
The line graph shows the number of overseas visitors who came to the UK for different purposes between 1989 and 2009. Summarize the information by describing the main features of the charts and making comparisons where appropriate.
The chart below shows the spending by 18-20 years olds in one country on five different products in 2010 and 2014. Provide an overview on the information by identifying and describing the key details and include comparisons where appropriate
The table below gives information about changes in modes of travel in England between 1985 and 2000. Describe the information in the table and make comparisons where appropriate.
n some countries, secondary school aims to provide a general education across a range of subjects. In others, children focus on a narrow range of subjects related to a particular career. Which do you think is appropriate in today’s world?
In some countries, prisoners are allowed comfortable accommodation, good food, and healthcare. Do you think this is appropriate? To what extent do you agree or disagree? Give specific reasons and examples to support your position.
Describe the information in the table and make comparisons where appropriate. » Average distance in miles travelled per person per year Changes in modes of travel in England between 1985 and 2000 20012006 Walking255237 Bicycle5141 Car31994806 Local bus429274 Local distance bus54124 Train289366 Taxi1342 Other450585 All modes47406475
The chart below show the number of magazines sold per person in five countries in 2003 and 2005, with projected sales for 2007. Summarize the information by describing the main features of the charts and making comparisons where appropriate.
The pie charts below show the percentage of housing owned and rented in the UK in 1991 and 2007. Summarize the information by describing the main features of the charts and making comparisons where appropriat
some people think that a sense of competition in childeren should be encouraged .others believe that children who were tought to co-oprate rather than compete become more useful adults. Discuss both views and give your opinion.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
One of the widely discussed issues nowadays is should women join the army, the navy and the air force while others would argue that these jobs are not appropriate for women
Is it approprite for students and teachers to be friends on Facebook? How much do you agree or disagree with this opinion and why? Giver reasons and examples to support your answer.
Is it appropriate for students and teachers to be friends on Facebook? How much do you agree with the opinion and why? Give reasons and examples to support it.
Write a letter to your neighbour. In your letter
explain the problem
explain how it is causing you
provide an appropriate solution
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Mr .........,
In many countries government spend a lot of money in improving internet access. Why is it happening? Do you think it is the most appropriate use of government money?
The graph below shows information on employment rates across 6 countries in 1995 and 2005. Summarise the information by choosing and describe the main idea, and make comparisons where appropriate.
Many people believe that eighteen years old is the appropriate age to finish school. To what extend do you agree or disagree with this statement?
(VMN)In many countries governments are investing in new technology to deal with the public. Why this happening? Do you think this is an appropriate use of government money?
In many countries, governments are spending a large amount of money on improving internet access. Why is it happening and do you think it is the most appropriate use of government money?
In many countries government spent a large amount of money on improving internate access. why is it happening and do you think it is the most appropriate use of government money.
Your landlord has increased the amount of rent you pay every month and you don’t find it appropriate. Write a letter to the landlord and in your letter,
Explain why you are writing
Describe why you find the increase inappropriate
What you want to do now
In most countries disabled people are not catered adequately, e.g. buildings are often inappropriately designed. Governments rely heavily on charities and voluntary organizations to provide assistance and funding. To what extent do you support this measure?
in many countries goverment are investing in new technology to deal with the public. why is this happening ? do you think this is a appropriate use of goverment money?
Some societies believe that the appropriate method to educate children to cooperate is through club sports at school. To what extent do you agree or disagree
The process diagram details the steps by which liquid chocolate is produced from cocoa beans. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate. (Minh Bùi)
n many countries governments are investing in new technology to deal with the public. Why is this happening? Do you think this is an appropriate use of government money?
The first chart below shows the proportion of school-aged girls and boys who were at secondary school in four world regions in 2000. The second chart shows the percentages of college-aged men and women in higher education in the same year. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate.
In some countries the average worker is obliged to retire at the age of 50, while in others people can work until they are 65 or 70. Meanwhile, we see some politicians enjoying power well into their eighties. Clearly, there is little agreement on an appropriate retirement age. Until what age do you think people should be encouraged to remain in paid employment? Give reasons for your answer.
More and more work is being carried out by machines in all areas of our lives. What are the advantages and disadvantages of this development? Discuss with appropriate examples.
. some peopre fhlnk sports ond gornes orc importonl for sociely, while ofhers beft'eve they should be foken os leisure ocfivifies. Discuss bolh yiews ond give your opinio
The process diagram details the steps by which liquid chocolate is produced from cocoa beans. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate. Dũng
In mant countries governments are investing in new technology to deal with the public Why is this happening? Do you think this is an appropriate use of money?
Some people believe that exams are an inappropriate way of measuring student's performance and should be replaced by continuous assessment. Do you agree or disagree with this view?
In some countries, secondary schools aim to provide a general education across a range of subjects. In others, children focus on a narrow range of subjects related to a particular career. Which do you think is appropriate in today’s world?
In many countries governmens are interesting in new technology to deal with the public. Why is this happening? Do you think this is an appropriate use of government money?
In many countries the problem of drug-taking is increasing. Governments and the general public are particularly concerned about young people using illegal drugs such as marijuana, ecstasy and heroin. What methods could be used to prevent young people from taking drugs? Is it appropriate to send young drug-users to prison? Give reasons for your answer.
You are Dimitar Borisov/Elena Borisova. You do not feel your school is doing enough to give the students access to and knowledge of computers. Write a formal letter to your head teacher, Mr Page, suggesting ways to improve access to IT resources in your school. In your letter:
• suggest the formation of a lunchtime and/or after-school computer club;
• propose ways to improve the facilities available (e.g. replacing old and outdated equipment, etc.);
• outline the potential benefits of these changes.
Start and finish the letter in an appropriate way.