You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In some countries the average worker is obliged to retire at the age of 50, while in others people can work until they are 65 or 70. Meanwhile, we see some politicians enjoying power well into their eighties. Clearly, there is little agreement on an appropriate retirement age. Until what age do you think people should be encouraged to remain in paid employment? Give reasons for your answer.
Today, many people spend less and less time at home. What are the reasons for this? What are the effects of this on individuals and on society? Explain your viewpoint with reasons and include appropriate examples based on your knowledge or experiences.
In many countries governments are investing in new technology to deal with the public. Why is this happening? Do you think this is an app ropriate use of government money?
Nowaday, many government budget money for the sports industry. Why do you think governments are funding sports so heavily? Do you think this an appropriate investment?
The chart below shows the spending by 18-20 years olds in one country on five different products in 2010 and 2014. Provide an overview on the information by identifying and describing the key details and include comparisons where appropriate
Many people assume that the goal of every country should be to produce more materials and goods. To what extent do you agree or disagree that constantly increasing production is an appropriate goal?
The process diagram details the steps by which liquid chocolate is produced from cocoa beans. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate. (Minh Bùi)
In many contries governments are investing in new technology to deal with the public. Why is this happening? Do you think this is an appropriate use of government money?
Some peopele believe that homework should not be given to school children. Others, however, say that homework is an important requirement for children to be able to develop appropriately. Discuss both views and give your own opinion.
The charts below show the main reasons why students chose a particular university in the UK in 1997 and 2007. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropria.
Dogs are one of the most popular pets in the world, Yet many would argue that their buildup is inappropriate .Do you agree or disagree?
The pie charts below show the percentage of housing owned and rented in the UK in 1991 and 2007. Summarize the information by describing the main features of the charts and making comparisons where appropriate.
The table below gives information about changes in modes of travel in England between 1985 and 2000. Describe the information in the table and make comparisons where appropriate.
The maps below show an industrial area in Norbiton and the planned future development of the site. Summarise the information by selecting and stating the main features and making comparisons where appropriate.
You have a friend who lives in a city abroad. You have decided that you would like to apply to do a course at one of the colleges in this city.
- Write to your friend explaining what you would like to do.
- Tell him/ her what type of work or studies you have been doing for the past few years .
- Ask for assistance in contacting an appropriate institution.
In mant countries governments are investing in new technology to deal with the public Why is this happening? Do you think this is an appropriate use of money?
Some believe that the government should support artists like musicians, painters, and poets, while others argue that this is a misuse of funds. Consider both arguments and present your viewpoint. Explain your viewpoint with reasons and include appropriate examples based on your knowledge or experiences.
. some peopre fhlnk sports ond gornes orc importonl for sociely, while ofhers beft'eve they should be foken os leisure ocfivifies. Discuss bolh yiews ond give your opinio
The graph shows the monthly expenditure on three types of restaurant food in Australia. The plot shows the annual number of restaurant visits for the same types of food between 1965 and 2015. Summarise the information in the charts and make comparisons where appropriate.
IN MANY COUNTRIES GOVERNMENTS ARE INVESTING IN NEW TECHNOLOGY TO DEALT WITH THE PUBLIC. WHY IS THIS HAPPENING? DO YOU THINK THIS IS AN APPROPRIATE USE OF GOVENRMENT MONEY?
The first chart illustrates the value of clothing exported from Bangladesh from 1900 to 2012, and the second chart shows the destinations and value of exported clothing in the year 2012. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate.
These days many people prefer to rent rather than buy their own house. Why is this this so? Discuss the relative advantages and disadvantages of renting or buying, and give your own opinion. Give reasons for your answer and examples from your personal experience where appropriate.
The process diagram details the steps by which liquid chocolate is produced from cocoa beans. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate.
To many parts in the world there is continuous coverage of sports opr television. some believe that this discourages young from taking part discuss both and give your opinion.
Boxing is a blood sport which often results in physical injury. It is inappropriate for this sport to exist in modern age. Do you agree or disagree? Give reasons for your answers, and include any relevant examples from you knowledge and experiences.
It is not appropriate to have pet dog in built up inner city. Do you agree or disagree?
In many countries government are investing in new technology to deal with the public? Why is this happening? Do you think this is an appropriate use of government university?
Boxing is a bloody sport that often results in physical injuries. It is inappropriate for this sport to exist in the modern age. Do you agree or disagree? #sport
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
ou have a friend who lives in a city abroad . You have decided that you would like to apply to do a course at one of the colleges in the city .
Write to your friend explaining what you would like to do.
Tell him or her what type of work or studies you have been doing for the last few years .
Ask for assistance in contacting an appropriate institution.
In some countries, prisoners are allowed comfortable accommodation, good food, and healthcare. Do you think this is appropriate? To what extent do you agree or disagree? Give specific reasons and examples to support your position.
Some peopre believe governmenfs should spend moneY on building troin ond subway lines fo reduce lroffic congeslion. Ofhers think lhot buitding more ond wider roods ore lhe befler woy lo reduce lroffic congesfion. Discuss bolh views ond give your opinion
The diagram below shows the process for producing olive oil. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate.the diagram shows
In many countries government are investing new technology to deal with the public. Why this is happening? Do you think this is an appropriate use of government money?
Many people today believe that there should be fixed punishments for specific crimes. However, others are of the opinion that this approach is inappropriate. Discuss both views and give your opinion.
Some societies believe that the appropriate method to educate children to cooperate is through club sports at school. To what extent do you agree or disagree
n many countries governments are investing in new technology to deal with the public. Why is this happening? Do you think this is an appropriate use of government money?
The maps below show Huntingdon as it is now, and how it will change in the future. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate.
You know the information on employment rates across 6 countries in 1995 and 2005. Describe the main idea, and make comparisons where appropriate
You stayed at a friend's house while he/she was away. There was a prob-
lem with a kitchen appliance.
Write a letter to your friend. In your letter explain
· how you liked staying at his/her house
· what the problem with the kitchen appliance was
· what you did to solve the problem
Write about 150 words in an appropriate format and style.
You can use this page for any rough work
The world health organization recommends that people should eat five or more portions of fruit and vegetables per day. The bar chart shows the percentage of males and females in the UK by age group in 2006. Summarize the information by describing the main features of the charts and making comparisons where appropriate.
Woman can do everything that men can and they even do it better. They also can do many thing that men cannot. But it is a fact that their work is not appropriated as much as men, although they have to sacrifice a lot to their family and career. What do you think?
You have a friend who lives in a ity abroad. You have decided that you would like to apply to do a course at one of the colleges in this city.
Write to your friend explaining what you would like to do. Tell him/ her what type of work or studies you have been doing for the pastfew years and ask for assistance in contacting an appropriate institution.
Describe the information in the table and make comparisons where appropriate. » Average distance in miles travelled per person per year Changes in modes of travel in England between 1985 and 2000 20012006 Walking255237 Bicycle5141 Car31994806 Local bus429274 Local distance bus54124 Train289366 Taxi1342 Other450585 All modes47406475
The graphs below compare the water levels of six cities in Australia during October 2009 and October 2010. Provide an overview of the information by identifying and describing the key details, and include comparisons where appropriate.
Your landlord has increased the amount of rent you pay every month and you don’t find it appropriate. Write a letter to the landlord and in your letter,
Explain why you are writing
Describe why you find the increase inappropriate
What you want to do now
You stayed at your friend’s house when you attended a conference in Australia. Unfortunately, you left a large envelope with some important documents in your room.
Write a letter to your friend. In the letter:
· thank your friend for the stay
· describe where you left the envelope
· ask him/her to return it to you by post
Write at least 150 words in an appropriate style and format.
The technology allowed us to have more ways to communicate. However, some people say that the internet and social network create more opportunities for conflicts and erase the line of respect and appropriateness. To what extent do you agree
You work at home and have a problem with a piece of equipment that
you use for your job.
Write a letter to the shop or company which supplied the equipment.
In your letter
describe the problem with the equipment
explain how this problem is affecting your work
• say what you want the shop or company to do
Write about 150 words in an appropriate format and style.
You can use this page for any rough work.