The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
In some countries, criminal trials are shown to the public on television. Do the advantages of this trend overweight the disadvantages?
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
Countries around the world will be facing significant challenges relating not only to the environment, but population and education as well. What problems will your country face in the next ten years? How can these problems be overcome? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Some people say that advertising is extremely successful at persuading us to buy things. Others think that advertising is so common that we no longer pay attention to them. Discuss both the views and give ur opinion.
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
The best way to motivate people to be more productive is paying them according to their sales or production. Do you agree or disagree?
You have been experiencing problems with your internet service, such as slow speed or frequent disconnections.
Write a letter to the internet service provider to complain about the issue. In your letter:
- describe the problems you are facing with the internet service,
- explain how these problems are affecting your daily activities,
- request immediate action to fix the issue or offer compensation.
The main reason for going to the shopping mall will be for entertaiment not to shop. Do you agree or disagree?
You recently saw an advertisement in a newspaper seeking volunteers to do unpaid work with local children. You are interested in this work. Write a letter to the head of the organization. In your letter
– express your interest
– ask for details of the work that needs to be done
– let them know when you are available.
The tendency for news reports in the media to focus on problems and emergencies rather than on positive developments is harmful to the individual and to society. To what extent do you agree or disagree
The bar chart shows the average size class in primary schools and lower secondary schools in 6 countries compared to the world average in 2006.
Present a written argument or case to an educated non-specialist audience on the following topic. Globalization has led to the introduction of many new international products into local shops and markets. What do you think are the main advantages and disadvantages of this example of globalization? You should use your own ideas, knowledge and experience and support your arguments with examples and relevant evidence.
You work for an international company and you need some time off to attend a family celebration. Write a letter to the company's manager. In your letter:
-give details of the celebration
- explain the reason why you need time off
- suggest a way to have your work done during that time
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
A research suggests that damage to the environment is an inevitable consequence of worldwide improvements in the standard of living. Write 150-200 words discussing whether you agree or disagree and why do you take that stance. What effects could it have if the government goes with either choice? Option A: Support the topic. Option B: Go against the topic.
You have been invited to the engagement party of a friend from another country. You cannot go but you have bought a gift for him/her.
Write a letter to this friend. In your letter
• say how you feel about the engagement
• explain why you cannot go
• tell your friend about the gift you have bought for him/her
Write at least 150 words
You do NOT need to write any addresses
Begin your letter as follows:
Dear....
You want to learn a language. A teacher who teaches this language lives near the area where you live.
Write a letter to the teacher. In your letter,
say how you came to know about him/her
explain why you want to learn this language
ask what help he/she can offer
You went on a holiday organized by a tour company. you think your tour guide was excellent. right a letter to the manager in your letter
*described the details of your holiday explain *what the tour guide did that was helpful *suggests how he can be rewarded
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
An old friend is coming to town and has invited you to go to the cinema. Write to your friend. In your letter
• Explain that you are unable to come
• Find out how long your friend is staying in town
• Arrange a suitable time to meet
Some people think that schools should select students only according to their academic abilities while others believe that it is better to consider students’ other abilities. Discuss both views and give your own opinion.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia. Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will reuire.
You recently visited a public library in your town and found some facilities were not in good condition. Write a letter to the library manager. In your letter:
Describe the problems you found
Explain how these problems affected your visit
Suggest what the library should do to improve
Write a letter to the information officer at the tape information office asking for information about the tertiary preparation certificate.
Describe your education background and your reason for wanting to do the course
1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
osay why you are writing and how you feel
o explain what happened
o tell them what you would like them to do.
You have a neighbor who is often burning rubbish at their house. Write a complaint about it to the local council and say
– What is happening?
– How is your family harmed by that?
– What could be the solution, in your opinion?
The diagram explains the process for the making of chocolate. There are a total of ten stages in the process, beginning with the growing of the pods on the cacao trees and culminating in the production of the chocolate. To begin, the cocoa comes from the cacao tree, which is grown in the South American and African continents and the country of Indonesia. Once the pods are ripe and red, they are harvested and the white cocoa beans are removed. Following a period of fermentation, they are then laid out on a large tray so they can dry under the sun. Next, they are placed into large sacks and delivered to the factory. They are then roasted at a temperature of 350 degrees, after which the beans are crushed and separated from their outer shell. In the final stage, this inner part that is left is pressed and chocolate is produced.
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
A restaurant near your home is making a lot of noise. Write a letter to the manager. In your letter
Describe the problems you are facing
How it solve this problem and suggest solution
What will you do if it cannot solve this problem
You attended a meeting last week but you are not happy with the hotel which you stayed in. Write a letter to the organizer who hotel for you. In your letter, you should tell:
(a) what the problems were
(b) what you didn't like about the hotel
(c) what do you want organizer to do.
You want to join a local sports club but you would like some more information before joining. write a letter to the manager of the sport club. In your letter, say how you found out about this sport club, give details of an activity you want to do, ask some questions about the club.
Government plans to construct an airport in your locality. Write a letter to the authority.
-Explain where you came to know about the news.
-Describe the negative effects of airport construction
-Ask to consider alternate site for airport construction
No less than 150 words
An old care left on the street near your apartment block several weeks ago. You telephoned the local Council to get them take it away, but nothing has been done about it. The car is now causing a problem for residents.
Write a letter to the council, in your letter
• Describe the car
• Outline the problems it is causing
• Tell the Council what you want them to do
Governments around the world allocate funds to the development of technology or social development far more than arts and culture.
Do you think this is a positive or negative development?
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
You have been doing some voluntary work to hepl you local commnity. However, now you are unable to continue doing this work.
write a letter to the manager of the organisation where you have been working
The chart below shows average prices per kilometre of clothing imported into the European Union from six different countries in 1993 and 2003 are shown in the bar chart below. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practice in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
•describe what the group does
•explain why the group is good for the community
•suggest alternative days and times for practice
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
Crime rates are likely to decline due to the advancements in technology, which will help to prevent and solve crimes in an easier way. Do you agree or disagree?
You have been invited to talk about your country at the international meet at an American college. Write a letter to the secretary of the International community.
You should write :
1. Accept the invitation and find a suitable date.
2. Discuss what you should talk about
3. Ask if you require any instrument.
For the past year you have been a member of a local club. Now you want to discontinue your membership.
Write a letter to the club secretary.
In your letter
-state what type of membership you have and how you have paid for this
-give details of how you have benefited from the club
-explain why you want to leave
many feel that gong to the gym is the best way to stay fit. others think ther are more effective methods. discuss both views and give your own opinion
You recently went to a concert and thought one of the singers was very good. You want to tell him how you feel. Write a letter to the singer. In your lettersay how you feel about his performance give details of your musical activities explain how you would like him to help you with your musical activities
The maps below show the present building of a college and the plan for changes to the college site in the future.
Influence of human beings on the world's ecosystem is leading to the extinction of species and loss of bio diversity. What are the primary causes of loss of bio-diversity? What solutions can you suggest?
Write a letter to the local council about the problem of the road near your house
Explain where you live
Describe the problem
Explain when you want him to do
You are having a graduation party next Saturday night. You have invited 50 people to celebrate at an outdoor
barbecue evening, which may continue into late into the night. Write a letter to your elderly neighbour. In your
letter:
explain what will be happening
offer your apologies in advance
invite her to join the celebration