IELTS Writing Samples by topic

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I am writing this letter to you because I recently ordered iPhone that was advertised as having a discount from the normal price. However, I have found that when I paid, I did not get the discount. I saw an ad on YOU TUB
I am writing with some concern about an item I recently purchased from your brand website. It was a new jacket and a hat. I ordered those items by following the instructions on the website.
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