You recently ordered something online; when you opened the packet the product was damaged with which you were disappointed

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Dear Customer Service, I am writing to address a concerning issue regarding a recent order I placed on your online platform.

Firstly

, I acquired a beautiful

dinner

set from Maya Home Decor as a

birthday

gift for my sister, a transaction made with excitement and anticipation.

However

, upon receiving the package and eagerly opening it in preparation for her

birthday

celebration, I was dismayed to find that the

dinner

set was damaged. The delicate pieces were cracked and chipped, diminishing the intended joy and surprise of the gift.

Furthermore

this

dinner

set holds great importance as it was meant to be a special and memorable gift for my sister's

birthday

, symbolizing our bond and shared moments of celebration. Equally, its aesthetic appeal and functional utility were carefully chosen to complement her home and enhance her hosting experiences. Given the unfortunate condition in which the

dinner

set arrived, I kindly request your immediate assistance in arranging a replacement. I believe

this

would not only rectify the situation but

also

uphold the reputation of your brand for quality products and customer satisfaction.

Moreover

, I have attached images clearly depicting the extent of the damage for your reference, and the order number is KX453454, delivered on 24/05/24. Thank you for your attention to

this

matter. I eagerly await your prompt response and the replacement of the damaged

dinner

set in time for my sister's

birthday

. Alternatively, another possibility would be to provide a refund or compensation for the inconvenience caused.

Nevertheless

, I trust that you will take the necessary steps to address

this

issue promptly. Yours sincerely,

Submitted by Alma Islam on Sat Apr 20 2024

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task achievement

Your letter is clear, comprehensive, and addresses the key issues at hand, making it easy for the reader to understand the situation and your request.

task achievement

You have managed to include relevant specific examples, such as the order number, the delivery date, and the condition of the product, which makes your letter more convincing and grounded in reality.

coherence cohesion

The logical structure of your letter is strong, with each paragraph flowing nicely into the next. You introduced the problem, explained its significance, and proposed a solution effectively.

coherence cohesion

There is a clear introduction and conclusion, which frames your letter well and provides a clear start and end point for the reader.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

Paragraph 1 - Introduction

Sentence 1 - Background statement
Sentence 2 - Detailed background statement
Sentence 3 - Thesis
Sentence 4 - Outline sentence

Paragraph 2 - First supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 3 - Second supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 4 - Conclusion

Sentence 1 - Summary
Sentence 2 - Restatement of thesis
Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

7
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Introduction & conclusion present

Supported main points

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Clear & comprehensive ideas

Relevant & specific examples

Appropriate word count

6 paragraphs

264 words

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You recently ordered something online; when you opened the packet the product was damaged with which you were disappointed

Fully explain your ideas

Nowadays,many people choose to be self-employed,rather than to work for a company or organisation.why might this be the case?what could be the disadvantage of being self-employed?

Sport is becoming a business. More and more companies are getting involved in sporting events. Do you think that it is a positive or negative development?

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Some people say that the main environmental problem of our time is the loss of particular species of plants and animals. Others say that there are more important environmental problems. Discuss both these views and give your own opinion

When asked to choose between a life without work and working most of the time, people would always choose not to work. Do you agree or disagree with the statement?