You recently ordered something online; when you opened the packet the product was damaged with which you were disappointed

Dear Customer Service, I am writing to address a concerning issue regarding a recent order I placed on your online platform.
Firstly
, I acquired a beautiful
dinner
set from Maya Home Decor as a
birthday
gift for my sister, a transaction made with excitement and anticipation.
However
, upon receiving the package and eagerly opening it in preparation for her
birthday
celebration, I was dismayed to find that the
dinner
set was damaged. The delicate pieces were cracked and chipped, diminishing the intended joy and surprise of the gift.
Furthermore
,
this
dinner
set holds great importance as it was meant to be a special and memorable gift for my sister's
birthday
, symbolizing our bond and shared moments of celebration. Equally, its aesthetic appeal and functional utility were carefully chosen to complement her home and enhance her hosting experiences. Given the unfortunate condition in which the
dinner
set arrived, I kindly request your immediate assistance in arranging a replacement. I believe
this
would not only rectify the situation but
also
uphold the reputation of your brand for quality products and customer satisfaction.
Moreover
, I have attached images clearly depicting the extent of the damage for your reference, and the order number is KX453454, delivered on 24/05/24. Thank you for your attention to
this
matter. I eagerly await your prompt response and the replacement of the damaged
dinner
set in time for my sister's
birthday
. Alternatively, another possibility would be to provide a refund or compensation for the inconvenience caused.
Nevertheless
, I trust that you will take the necessary steps to address
this
issue promptly. Yours sincerely,
Submitted by Alma Islam on

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coherence cohesion
The logical flow and organization of ideas throughout the letter.
task achievement
The complete and comprehensive response to the task, addressing all components required effectively.
content
Using specific examples and details to support the main points, enhancing the clarity and persuasiveness of the letter.

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To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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