You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it

Dear Sir/Madam, I hope you are doing well. Recently, I ordered a
shirt
online from your online store and my
order
number was e29776. I ordered a large size. Today, I received my
order
and after unboxing the
order
I found that the size is medium. I do not know how
this
happened even more the colour of the
shirt
is
also
different. I ordered a white
shirt
but
instead
of that, I received a black colour. I think
this
is not my
order
but the address on the box is
also
right. Can you please look into
this
matter? And help me with my
order
. I want
this
shirt
for my birthday which is coming next week. With
this
email, I am
also
sending photos of the product. The
shirt
is in its original packaging. I hope you understand my situation. I am going to wait for your reply. Yours Sincerely, Kumar Rama.
Submitted by vivek6909127 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
To improve coherence and cohesion, ensure consistent use of punctuation, such as commas, and consider dividing complex sentences for clarity.
task achievement
To achieve a higher score in task achievement, provide more detailed information on why receiving the wrong size/color is an issue and suggest a specific solution, such as an exchange or refund.
coherence cohesion
The letter has a clear greeting and closing, making it polite and easy to read.
task achievement
The writing tone is suitable for a formal complaint letter, showing respect and politeness.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Ultimate Speaking practice for IELTS

Practice speaking step by step, answer real-life questions, and build your confidence. Start your free trial and improve your speaking skills today!
What to do next:
Look at other essays:

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!