These days many of us prefer to throw damaged things away, whereas in the past people used to repair damaged items and keep them for a long time. What are the effects of this change in attitude?
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a lettr to the manager of your insurance company. In your letter
The table below gives information on concusmer spending on different items in five different countries in 2002.
the table below gives information on consumer spending on different items in five different countires in 2002.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the manager of your insurance company. In your letter 1. Describe the item you lost 2. explain how you lost it 3. tell the insurance company what you would like them to do
Recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager
-Describe the item
-Why it is important to you
-What you would likr the airline manager to do
These days, people prefer to throw damaged items away, while in the past, they used to repair and use things for a long time. Why do you think this change has happened? What are the effects of this change?
You recently returned from oversea by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter
.Describe the item you left behind
.Say why it is important to you
.Explain what you would like the airline manager to do
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
The table below gives information on consumer spending on different items in five different countries in 2002 Summarize the information by selecting and reporting the main features, and make comparisons where irrelevant. The image contains a table detailing the percentage of national consumer expenditure by category for 2002 across five countries. Ireland's expenditure includes 28.91% on Food/Drinks/Tobacco, 6.43% on Clothing/Footwear, and 2.21% on Leisure/Education. Italy's expenditure comprises 16.36% on Food/Drinks/Tobacco, 9.00% on Clothing/Footwear, and 3.20% on Leisure/Education. Spain reports 18.80% for Food/Drinks/Tobacco, 6.51% for Clothing/Footwear, and 1.98% for Leisure/Education. Sweden exhibits an expenditure of 15.77% on Food/Drinks/Tobacco, 5.40% on Clothing/Footwear, and 3.22% on Leisure/Education. Turkey demonstrates a spending pattern with 32.14% on Food/Drinks/Tobacco, 6.63% on Clothing/Footwear, and 4.35% on Leisure/Education.
You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
•describe the item you lost
•explain how you lost it
•tell the insurance company what you would like them to do
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Nowadays many of us prefer to throw damaged things away, whereas in the past people used to repair damaged items and keep them for a long time. Why has this change happened? What are the effects of this change? Give relevant examples from your knowledge or experience.
The table data shows the proportion of income adults and children spent on 4 common items in the United Kingdom in 2005.
It is now possible to order almost any item over the internet and have it delivered to one's home. As a result people are no longer patient or careful in their shopping habits. To what extent do you agree or disagree with this statement?
You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
An increasing number of people want to buy clothes, shoes, and other items produced by famous international brands. Why is this? Do you think it is a positive or a negative development?
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Percentage of national consumer expenditure by category - 2002
Some people believe that technological tools such as body scanners and CCTV have significantly enhanced our safety and security, while others feel that they have resulted in a loss of privacy. Do the benefits of these items outweigh their disadvantages?
The table below gives information on customer spending on different items in five different countries in 2002.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
The table shows the proportion of income spent on 4 common items in the UK in 1998. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The table shows proportion of income adults and children spent on 4 common items in the UK in 1998.
According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want exitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?
Write a letter to a friend about an item you borrowed last week, that accidentally got damaged. In your letter – Describe the item. – What was the damage? – What do you intend to do to rectify the problem?
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
Write a letter to the company from who you purchased an item from which you are disappointed write about the product and why you are disappointed and what are you expect from
You have lost an item of value on a train.
Write a letter to the railway company. In your letter.
* Describe the item
*Explain where and when you left it
*Say what action you would like the company to take
Young people today spend too much money on fashion and technological items. Some people say that this trend has negative impact on the society. To what extend do you agree or disagree?
More and more people want to buy famous bands with clothes, cars and other items. What are the reasons? Do you think it is a positive or negative development?
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. •describe the item you lost •explain how you lost it •tell the insurance company what you would like them to do
On a recent holiday you lost a valuable item fortunately, you have travel insurance to cover the anything lost write a letter to the manager of you insurance company in your letter.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
After Staying in a hotel in another city for a week when you got home, you discovered that you had forgotten something of value in the hotel room.
Write a letter to the hotel manager. In your letter,
•Describe the item you forgot and say where you left it
•ask hotel to send it to you
•Suggest a way to pay for the postage.
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.