You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You should spend about 20 minutes on this task .
You recently borrowed an item of cloting from a friend. While you had this item , it was damaged.
Write a letter to your friend . In your letter you should :
Apologise for damaging the item of clothing
Explain how it became damaged
Say what you will do to fix the problem
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
More and more people want to buy a famous brand with clothes,car and other items. What are the reason? Do you think it is positive or negative development?
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item:
- give details about the order you made
- explain what was wrong with the item
-tell the company what you want them to do about it
You recently attended a dinner at your friend’s house. You had a wonderful time, but you accidentally left without paying enough attention to the host’s valuable items and one of them got damaged.
Write a letter to your friend. In your letter:
thank your friend for the dinner and hospitality
explain what happened with the damaged item
suggest how you will fix the situation
You recently went shopping at the local supermarket. When you got jome and noticed your bill, you found that you had Bern charged for for items you did not buy. Write a letter to the supermarket manager explaining what has happened.
In your letter, tell the manager:
-Describe the stuation
-How you fell about the error
-What you would like him/her to do about it
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
The table below gives information about consumer spending on different items in fiver different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
aN INCREASING NUMBER OF PEOPLE WANT TO BUY CLOTHES, SHOES, AND OTHER ITEMS PRODUCED BU FAMOUS INTERNATIONAL BRANDS. Why is this? Do you think it is a positive or a negative development?
“A complaint about receiving the wrong model of headphones and a faulty item from an online store.”
Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!
You have lost an item of value on a train. Write a letter to the railway company. In your letter ->describe the item ->explain where and when you left it ->say what action you would like the company to take
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
You recently bought a new piece of technology for your home. Your friend is interested in purchasing the same item. Write a letter to your friend. •Explain what the technology is. •Describe how it is helpful to you. •Give your advice on whether your friend should buy it or not.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell:-
- What item did you order?
- Why and when did you order that item?
- How would you like them to resolve this issue?
1.On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
o● describe the item you lost
o● explain how you lost it
o ● tell the insurance company what you would like them to do.
the table below gives information on consumer spending on differnet items in five different countries in 2002.
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
A young person is going to spend his first day at the office next month. Write a letter to explain what he should do on his first day.
In your letter, you should tell:
– what work should be done in the company
– what he/she will do on the first day of work
– what items/objects he /she needs to take along.
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting main features, and make comparisons where relevant. (Minh)
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The table below gives information on consumer spending on different item in five different countries in 2020.
You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter:
Introduce yourself
Explain the situation
Say what action you would like the company to take.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The table data shows the proportion of income adults and children spent on 4 common items in the United Kingdom in 2005.
You have just rented an unfurnished flat and a friend has told you that the opportunity to shop in the shopping center has cheap second-hand furniture.
Write to the shop owner describing what you need and asking whether they have these items and what they cost
you have lost an item of value on a train. write a letter to the railway company
Present a written argument or case to an educated reader with no specialist knowledge of the following topic: According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want excitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?
You recently borrowed something from a friend. Unfortunately, the item has become damaged. Write a letter to this friend. In your letter
remind your friend that you borrowed something from him/her
explain how the item became damaged
suggest how you can resolve the issue of the damaged item
ou recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
You recently stayed in a hotel and left an item in the room. Write a letter to the manager of the hotel. In your letter:
● describe the item that you left in the room
● explain where you think the item might be
● suggest how the manager can return the item to you
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a lettr to the manager of your insurance company. In your letter
The bar chart shows the monthly spending in dollars of a family in the USA on three items in 2010.
More and more people want to own items such as car, clothing and other things, that are made by famous brand. What are the reasons for this? Do you think is it a positive or negative development?
The table shows the proportions of income spent on 4 common items in the UK in 1998.
**You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
A new neighbour has moved in next door and has taken your main rubbish bin.
Write a letter to your new neighbour requesting that they return the item. In the letter:
– Explain that new bins must be sourced from the local council
– Request that the person returns your bin immediately
– Inform the person of what further actions you will take should they not return your bin
Recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager
-Describe the item
-Why it is important to you
-What you would likr the airline manager to do
Your friend has offered to sell you something. Write a letter to the friend. In your letter include:
What the item is
Questions requesting details of the item being sold
What price you think is fair
You accidentally left an important item while checking out of a hotel. Please write a letter to the hotel manager and ask him/her to send the item back to you.
In your letter
provide the details of your stay;
describe the item you left behind;
tell the hotel manager how to return it to you.
The graph below shows the average daily sales of selected food items at the Brisk Café, by season. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press.
The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
Write a letter to a friend about an item you borrowed last week, that accidentally got damaged. In your letter
– Describe the item.
– What was the damage?
– What do you intend to do to rectify the problem?
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the costs of anything lost.
write a letter to the manager of your insurance company. In your letter :
describe the item you lost
explain how you lost it
tell the insurance company what woul you like them to do.