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More and more people want to own famous brands of cars, clothes and other items. What are the reason for this. Is this a positive or negative trend?

People nowadays are used to disposable items meaning that they use things for short time and throw them away. What do you think is the cause of this and what problems can it lead to?

Advantages and Disadvantages

An increasing number of people are buying items which they need online. What are the advantages and disadvantages for both individuals and companies to shopping online.

You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room. Write a letter to the hotel. In your letter •describe the item that you left behind and say where you left it • ask the hotel to arrange to send it to you • suggest a way to pay for the postage

More and more people want to own items such as car, clothing and other things, that are made by famous brands. What are the reasons for this. Do you think it is a positive or negative development

You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do

you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy. write a letter to the store manager explain the problems you have had ask for a refund or exchange on the item

On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter ● describe the item you lost ● explain how you lost it ● tell the insurance company what you would like them to do. Begin your letter as follows: ● Dear Sir or Madam, Dear Sir or Madam,

n a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter ● describe the item you lost ● explain how you lost it ● tell the insurance company what you would like them to do.

You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say – When and where did it take place? – What is your complaint? – Suggest a reasonable solution.

You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter explain how you found the shop describe the item that you would like to sell Say how much you would like to sell the item for

You have just rented an unfurnished flat and a friend has told you about a shop that has cheap second-hand furniture. Write to the shop owner. In your letter: describe what you need ask whether they have these items and ask what they cost.

You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered. Write a letter to the store manager. In your letter, Describe the item you ordered Explain what was wrong with the item you received Say what you would like the manager to do.

More and more people want to own famous brands such as cars, clothes, or other items. This is positive or negative? Give out your opinion.

you recently ordered something online. When the the delivery cam it was not complete Write a letter to the company. In your letter: explain what you ordered and what was missing from your delivery explain the importance of this delivery ask for a replacement item to be sen

You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room. Write a letter to the hotel. In your letter • describe the item that you left behind and say where you left it • ask the hotel to arrange to send it to you • suggest a way to pay for the postage

You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take.

More and more people want to buy famous brands ofclothes, carsand other items. What are the reasons? Do you think it is a positive or negative development?

More and more people want to buy famous bands with clothes, cars and other items. What are the reasons? Do you think it is a positive or negative development?

The table shows the proportions of income spent on 4 common items in the UK in 1998.

You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager. In your letter, you should tell: when you stayed and in what room describe the item you left behind what you would like the manager to do about it.

The pie charts below show the percentages of expenditure on different items in the USA.

Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee. In your letter •describe what you lost and why it was important to you •how the employee helped you find it •and explain how you felt after recovering it.

You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy. Write a letter to the store manager

You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country. Write a letter to your Facebook friend. In your letter • describe a news story in your country • explain why people are interested in it • say how the story personally relates to you You do NOT need to write any addresses. Begin your letter as follows: Dear ..., You should spend about 20 minutes on this task. You should write at least 150 words.

You have lost an item of value on a train. Write a letter to the railway company. In your letter describe the item explain where and when you left it say what action you would like the company to take

You have just rented an unfurnished flat and a friend has told you that the Opportunity Shop in the shopping centre has cheap second-hand furniture. Write to the shop owner describing what you need and asking whether they have these items and what they cost.

You have lost an item of value on a train. Write a letter to the railway company. In your letter •describe the item •explain where and when you left it • say what action you would like the company to take

You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: •describe the item •explain what the issue is •suggest what you expect the manager to do

You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows:

You lost an item while travelling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee. In youro letter, - Describe what you lost and how the employee helped you find it - Say how you felt after recovering it - Explain why it was important to you

You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

The bar chart shows the monthly spending in dollars of a family in the USA on three items in 2010.

In some countries, there has been an increase in adverstisements that try to persuade children to buy snacks, toys and other items. Parents often argue that these announcements are unfair. Discuss both perspectives and give your opinion?

Question: Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter describe the item you lost explain how you lost it tell the insurance company what you would like them to do

You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it

You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter give details of the camera and where you bought it explain what has happened say what you want him/her to do about it

The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

Write a letter You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. Write an email to the store manager in about 150-200 words. Your email should do the following things: State what problem you had with the purchased item. Complain about the inability of the sales staff to address the problem. Describe how you want the store to solve the problem to your satisfaction."

Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter: - Describe the item you bought - Outline what the problem is - Explain why you want a refund

1.You have joined a new job recently. Write to your friend about your new job. In your letter •describe the reason for quitting the previous job •show your excitement for a new job and other details • say about your salary package

The bar chart shows the monthly spending in dollars of a family in the USA on three items in 2010. Summarize the information by selecting and reporting the main features and make comparisons where relevant.

The table shows how export values of diffirent items changedfrom 2009 to 2010

The table below shows the proportion of income spent on 4 common items in the UK in 1998. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the mainfeatures, and make comparisons where relevant.

The table below shows the proportion of income spent on 4 common items in the UK in 1998.

The graph below gives information about the sales of the three most commonly purchased items in a particular bakery for the year 2014.

You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service. You have decided to write a letter to the manager to complain about: •the table you were seated at •the long delays and unavailability of some items •the lack of concern by staff members regarding your problems

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