"According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want excitement on their holidays and are keen to participate in unusual and challenging activities.
Do you agree or disagree?"
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
-describe the item you lost
-Explain how you lost it
- tell the insurance company what would you like them to do
YOU RECENTLY HAD SOMETHING DELIVERED TO YOUR HOME . YOU NOW REALISED THE PERSON WHO DELIVERED IT DAMAGED SOMETHING IN YOUR HOME WHILE THEY WERE DELIVERYING THE ITEM. Write a letter to the manager of the delivery company. In your letter:
Give details of the delivery
Describe what was damaged
Say what you would like the manager to do
Some people argue that fashion items cost too much money. Others say that this is acceptable because fashion is an important part of life. Discuss both these views and give your own opinion.
You have meet and old friend in another city on your last business trip. Now you are going on another business trip in the same city and want to meet him again. Write a letter to your friend and say
- Express your excitement about the last meeting.
- Give details about your new business trip.
- Suggest an arrangement to meet again.
The table below gives information on consumer spending on different items in five countries in 2002. Summurise the information by selecting and reporting the main features, and make comparisonswhere relevant.
More and more people want to own items such as car, clothing and other things, that are made by famous brand. What are the reasons for this? Do you think is it a positive or negative development?
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the costs of anything lost.
write a letter to the manager of your insurance company. In your letter :
describe the item you lost
explain how you lost it
tell the insurance company what woul you like them to do.
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique's shop.
In your letter:
• explain how you found the shop
• describe the item that you would like to sell
say how much you would like to sell the item for
Write at least 150 words. You do NOT need to write any addresses
Young people today spend too much money on fashion and technological items. Some people say that this trend has negative impact on the society. To what extend do you agree or disagree?
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
• Tell them where you saw the discount advertised
• Tell them what you would like them to do about the situation
An increasing number of people waNT TO BUY CLOTHES, SHOES, AND OTHER ITEMS PRODUCED BY FAMOUS INTERNATIONAL BRANDS.
WHY IS THIS? DO YOU THINK IT IS A POSITIVE OR A NEGATIVE DEVELOPMENT
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item:
- give details about the order you made
- explain what was wrong with the item
-tell the company what you want them to do about it
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
•Describe the item you bought
•Outline what the problem is
•Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
**You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
In some countries, people are purchasing fewer new items and more second-hand goods. What are the reasons for this? Is this positive or negative trend?
You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do
Write a letter to the manager of your insurance company. In your letter: -describe the item you lost -explain how you lost it -tell the insurance company what you would like them to do.
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
Recent decades have witnessed the ever-increasing development of cutting-edge technological items, especially phones, tablets, or other portal devices which endanger the safety of humans when they both walk in the street and concentrate on using them. This essay will discuss several key negative consequences of the phenomenon and possible measures to improve it.
Some people prefer to spend their lives by making the same items and avoiding change. Other think that change is always a good thing. Discuss both views and give your opinion.
The graph below shows the average daily sales of selected food items at the Vista Cafe,
by season.
Summarize the information by selecting and reporting the main features, and make comparisons
where relevant.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Write a letter to the manager of your insurance company. In your letter 1. Describe the item you lost 2. explain how you lost it 3. tell the insurance company what you would like them to do
You should spend about 20 minutes on this task.
You recently stayed at a hotel during a business trip. After returning home, you realize that you left a personal item in your room. Write a letter to the hotel manager. In your letter:
Describe the item you left behind
Explain where you think the item might be
Suggest how the hotel can return the item to you
Write at least 150 words
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
1.You have joined a new job recently. Write to your friend about your new job.
In your letter
•describe the reason for quitting the previous job
•show your excitement for a new job and other details
•say about your salary package
Your friend has offered to sell you something. Write a letter to the friend. In your letter include:
What the item is
Questions requesting details of the item being sold
What price you think is fair
More and more people want to buy famous brands of clothes, car and other items. Why is this trend? Do you think it is a positive or negative development?
You recently returned from oversea by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter
.Describe the item you left behind
.Say why it is important to you
.Explain what you would like the airline manager to do
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
Nowadays many people want to buy famous brands of cloth, cars and other items. what are the reasons for this? Do you think it is a positive or negative development?
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
You recently bought a camera while travelling
overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter
• give details of the camera and where you
bought it
• explain what has happened
• say what you want him/her to do about it
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost .
Write a letter to the manager of your insurance company . In your letter
•Describe the item you lost
•Explain how you lost it
•Tell the insurance company what you would like them to do
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter
-describe the item you lost
-explain how you lost it
-tell the insurance company what you would like them to do.
Imagine that you are preparing for a trip. You plan to be away from home for a year. In addition to clothing and personal care items, you can take one additional things. What would you take and why? Use specific reasons and details to support your choice.
You accidentally left an item of clothing at your friend’s house. Write a letter to your friend. In your letter:
· describe the item of clothing
· explain where you left it
say what you would like your friend to do with the item of clothing
You should spend about 20 minutes on this task.
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
explain why people are interested in it
say how the story personally relates to you
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
The increasing trend of buying second-hand clothes and items is a positive development for society. To what extent do you agree or disagree with this statement?
The Bar graph below shows the Expenditure in Million Pounds on fast food items by income groups in the UK.
Write a report for a university lecturer describing the information below.
» You should spend about 20 minutes on this task.
» You should write at least 150 words.
You recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter:
Describe the item you left behind
say why it is important to you,
explain what you would like the airline manager to do