The table below gives information on consumer spending on different items in 5 different countries in 2002. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
1.On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
o● describe the item you lost
o● explain how you lost it
o ● tell the insurance company what you would like them to do.
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
The table below shows the proportion of income spent on 4 common items in the UK in 1998. The proportion of income adults and children spent on 4 common items in the UK in 1998 food electronic equipment 5% 10% music videos adults 25% 14% 5% 5% 1% men 2% women 39% 10% 9% 11% 1% 5% 39% 38% 40% 0.5% 12% 18% 17% children boys girls 23% 18% 5%
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
the table below shows consumer spendings on different items in 5 countires in 2002.
More and more people want to buy clothes,cars and other items with famous brands. -What are the reasons? -Is that a positive or negative development?
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting main features, and make comparisons where relevant. (MINH BUI)
We have become a throw-away society, preferring to buy new products rather than reparing the existing items. What do you think are the reasons? How can this trend be reversed?
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a lettr to the manager of your insurance company. In your letter
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the costs of anything lost.
write a letter to the manager of your insurance company. In your letter :
describe the item you lost
explain how you lost it
tell the insurance company what woul you like them to do.
You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item.
- Explain where and when you left it
- say what action you would like the company to take
- Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
On a recent holiday, you lost a valuable item. Fortunately, you have insurance to cover the cost of anything lost.
write a letter to the manager of your insurance company. In this letter
Describe the item you lost.
explain how you lost it.
tell the insurance company what you would like them to do?
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting main features, and make comparisons where relevant. (HOANG NHI)
More and more people want to buy clothes, cars and other items with famous brands. What are the reasons? Is it a positive or negative development?
You had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
You recently bought a new piece of technology for your home. Your friend is interested in purchasing the same item. Write a letter to your friend. •Explain what the technology is. •Describe how it is helpful to you. •Give your advice on whether your friend should buy it or not.
More and more people want to buy clothes , cars and other items with famous brand . What are the reason ? Is it positive or negative development?
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
More and more people want to own famous brand name cars, clothes and other items. What are the reasons for this? Is this a negative or positive trend?
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make
Present a written argument or case to an educated reader with no specialist knowledge of the following topic: According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want excitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?
The two charts display the the total energy expenditure and electricity creation of the world since last year. Overall, oil was the most consumed item around the globe, while coal was the most used item for electricity production.Other sources experienced slight increases over the course of a period. In world energy consumption, oil was mostly consumed(34.3), followed by coal(25.1) and gas(20.9). The rest of the sources like nuclear, hydro and renewable wastes were utilized in very minute amounts. In total work energy generation, coal(39.8)was used almost double the amount as compared to energy expenditure, followed by gas(19.6). Other sources like hydro and nuclear were used in the same amount 16.1 and 15.7 respectively. Oil was used almost five times less as compared to energy consumption which is 6.7. Other items were used in the least amount which is 2.1.
The table shows the proportion of income spent on 4 common items in the UK in 1998. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You have just rented an unfurnished flat and a friend has told you about a shop that has cheap
second-hand furniture. Write to the shop owner. In your letter:
describe what you need
ask whether they have these items
and ask what they cost.
The table below gives information on consumers spending on different items in 5 different countries in 2002.
You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to comlain. In the letter.
-Explain why you are unhappy.
-Request a refound.
-Make arrangements to return The damaged item.
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
the table below gives information on consumer spending on differnet items in five different countries in 2002.
The table show the proportion of income spent on common items in the uk in 1998
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
An increasing number of people want to buy clothes, shoes, and other items produced by famous international brands. Why is this? Do you think it is a positive or a negative development?
Nowadays, many people prefer to buy famous brand of clothes, cars and other items. What are the reasons for this? Do you think this is a positive or negative development?
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
According to those in the travel business, the nature of the average ‘holiday’ is changing. Rather than seeking a relaxing break in a far-away place, people now want excitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
More and more people want to own items such as cars, clothing, and other things made by famous brands. What are the reasons for this? Do you think it is a positive or negative development?
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owner
You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.
Write a letter to the local representative of the company. In your letter
give details of the camera and where you bought it
explain what has happened
say what you want him/her to do about it
The table bellow gives information on consumer spending on different items in five different countries in 2002
You recently bought a jacket online, but when it arrived it was wrong in size and color.
Write a letter to the online store. In your letter:
1. Describe the jacket you ordered
2. Explain what was wrong with the item you received
3. Say what you would like the company to do