You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
The charts show the percentage of household income spent on various items by two different group in one European country. Summerize the information, reporting the main feature and making comparison too.
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
"According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want excitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?"
You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item. Explain where and when you left it Say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
• Tell them where you saw the discount advertised
• Tell them what you would like them to do about the situation
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
You borrowed an item from your friend. While it was in your possession, it got damaged.
Write a letter to your friend. In your letter:
Thank your friend for lending the item to you.
Explain how it got damaged.
Tell your friend what you plan to do about it.
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
The invention of the Smartphone marks a crucial turning point in innovation, becoming the most necessary item on everyone’s list. Today, it is rare to see a person without one, constantly entering data and searching for information. However, while it is a social milestone, the Smartphone is also responsible for a changing culture. Please share your perspectives on this topic and discuss your views on the subject from both a personal and professional perspective
You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter:
- Explain what you ordered and what was missing from your delivery
- Explain the importance of this delivery
- Ask for a replacement item to be sent
The table data shows the proportion of income adults and children spent on 4 common items in the United Kingdom in 2005. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The bar chart shows the monthly spending in dollars of a family in the USA on three items in 2010. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The table below gives information on consumer spending on differents items in the five different countries in 2002. Summarize the information by selecting and reporting the main features , and make comparisons where relevant.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday you lost avaluable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
-describe the item you lost
-explain how you lost it
-tell the insurance company what you would like them to do.
Some people believe that manufacturers should be responsible for reducing the large amounts of packaging they use. Others say consumers should avoid buying heavily packaged items. Discuss both views and state your opinion. Give reasons for your answer and include examples from your experience.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
*You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
appology, you will be mad and sad, save money to buy it
- **explain what happened**
write a dissertation , fill water and it spread over keyboard, wipe it dry
- **say how you are going to fix the issue** appt apple store, ask how to fix, and let machanics fix, if not, buy a new one to you
Write a letter to the manager of your insurance company.
-Describe the item you lost
-How you lost it
-What you would like the insurance company to do for you.
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover
the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
● Dear Sir or Madam,
Dear Sir or Madam,
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
The table below gives infromation on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
•describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
The table below gives information on consumer spending on different items in five different countires in 2002. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You accidentally left an important item while checking out of a hotel. Please write a letter to the hotel manager and ask him/her to send the item back to you.
In your letter
provide the details of your stay;
describe the item you left behind;
tell the hotel manager how to return it to you.
Some people believe that technological tools such as body scanners and CCTV have significantly enhanced our safety and security, while others feel that they have resulted in a loss of privacy. Do the benefits of these items outweigh their disadvantages?
More and more people give money as a gift rather than buy some items. What is the reason for this? Is it a negative or positive trend?
These days, people prefer to throw damaged items away, while in the past, they used to repair and use things for a long time. Why do you think this change has happened? What are the effects of this change?
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows
The table below gives information about consumer spending on different items in fiver different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The table below presents the perceptions of CEOs and their partners/spouses as to the main causes of stress in the CEO lifestyle. Items are expressed as percentages and more than one response was permitted. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Write a letter to an electronic company requesting information about their latest model of digital camera you have seen advertised. Ask about the following items
The price and availability of the new camera
The exact size and special functions the set have
The graph below shows the average daily sales of selected food items at the Vista Cafe, by season. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows
The table below gives information on consumer spending on different items in five different countries in 2002.
1.You have joined a new job recently. Write to your friend about your new job.
In your letter
•describe the reason for quitting the previous job
•show your excitement for a new job and other details
• say about your salary package
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
You recently returned from oversea by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter
.Describe the item you left behind
.Say why it is important to you
.Explain what you would like the airline manager to do
The table below gives information on consumer spending on different items in five different countires in 2002. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. (Cong Thanh)
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.