The table below presents the perceptions of CEOs and their partners/spouses as to the main causes of stress in the CEO lifestyle. Items are expressed as percentages and more than one response was permitted. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
On a recent holiday you lost avaluable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
-describe the item you lost
-explain how you lost it
-tell the insurance company what you would like them to do.
The table below gives information on consumer spending on different items in five different countires in 2002. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. (Cong Thanh)
You have just rented an unfurnished flat and a friend has told you that the opportunity shop is the shopping centre has cheap secondhand furniture.
Write to the shop, owner, describing what you need and asking whether they have this items and what they cost.
Write a letter to the manager of your insurance company. In your letter: -describe the item you lost -explain how you lost it -tell the insurance company what you would like them to do.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You have lost an item of value on a train. Write a letter to the railway company. In your letter
•Describe the item
•Explain where and when your left it
•Say what action you would like the company to take
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique's shop.
In your letter:
• explain how you found the shop
• describe the item that you would like to sell
say how much you would like to sell the item for
Write at least 150 words. You do NOT need to write any addresses
The table below gives information on consumer spending on differents items in the five different countries in 2002. Summarize the information by selecting and reporting the main features , and make comparisons where relevant.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
The graph below shows the average daily sales of selected food items at the Brisk Cafe by season. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows consumer spending on six different items in Germany, Italy, France and Britain.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You have recently ordered an item through the Internet, but you are not happy with the product.
Write to the company. In your letter: describe what you purchased explain why you are not happy with the product
tell them what you would like them to do about it
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
In your letter
•provide the details of your shipment
•describe the damage
•say what action you want the company to take
People nowadays are used to disposable items meaning that they use things for short time and throw them away. What do you think is the cause of this and what problems can it lead to?
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
More and more people want to buy famous brands in clothes cars and other items. What are the reasons behind this trend? Do you think it is a positive or negative development
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
More and more people want to buy a famous brand with clothes,car and other items. What are the reason? Do you think it is positive or negative development?
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
More and more people want to own famous brands of cars, clothes and other items. What are the reason for this. Is this a positive or negative trend?
You lost a valuable item while staying at a hotel .
Write a letter to the hotel manager to request help finding it .
In your letter:
-dicribe the item you lost and when you lost it
-explain why it is important to you
-ask the manager to check if it has been found and how they can help.
The charts below show the percentage of monthly household income spent on various items by two different groups in one European country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
The graph below shows the average daily sales of selected food items at the Brisk Café, by season. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
The table below gives information on consumer spending on different items in five different countires in 2002. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
n a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company.
In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to
do.
Shops are selling more of imported food items. Some people think that they should sell local food rather than imported items. What extent do you agree or disagree.
You recently had something delivered to your home. You now realize the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
The table below gives information on consumer spending on different items in five different countries in 2002. Write a report for University describing the information shown below. Make comparison where relevant.
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting main features, and make comparisons where relevant. (THU HA)
You have just rented an unfurnished flat and a friend has told you about a shop that has cheap
second-hand furniture. Write to the shop owner. In your letter:
describe what you need
ask whether they have these items
and ask what they cost.
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The table below gives information on consumer spending on different items in five different countries in 2002 Summarize the information by selecting and reporting the main features, and make comparisons where irrelevant. The image contains a table detailing the percentage of national consumer expenditure by category for 2002 across five countries. Ireland's expenditure includes 28.91% on Food/Drinks/Tobacco, 6.43% on Clothing/Footwear, and 2.21% on Leisure/Education. Italy's expenditure comprises 16.36% on Food/Drinks/Tobacco, 9.00% on Clothing/Footwear, and 3.20% on Leisure/Education. Spain reports 18.80% for Food/Drinks/Tobacco, 6.51% for Clothing/Footwear, and 1.98% for Leisure/Education. Sweden exhibits an expenditure of 15.77% on Food/Drinks/Tobacco, 5.40% on Clothing/Footwear, and 3.22% on Leisure/Education. Turkey demonstrates a spending pattern with 32.14% on Food/Drinks/Tobacco, 6.63% on Clothing/Footwear, and 4.35% on Leisure/Education.
1.You have joined a new job recently. Write to your friend about your new job.
In your letter
•describe the reason for quitting the previous job
•show your excitement for a new job and other details
• say about your salary package
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
It is now possible to order almost any item over the internet and have it delivered to one's home. As a result people are no longer patient or careful in their shopping habits. To what extent do you agree or disagree with this statement?
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
More and more people want to own items by famous brands. What are the reasons for this? Is it a negative or positive impact?
The table below gives information on consumers spending on different items in 5 different countries in 2002.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You have lost an item of value on a train. Write a letter to the railway company.
In your letter,
-Describe the item
-Explain where and when you left it
-Say what action you would like the company to take