You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You recently had something delivered to your home. You now realize the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
The table below gives information on customer spending on different items in five different countries in 2002.
You recently attended a dinner at your friend’s house. You had a wonderful time, but you accidentally left without paying enough attention to the host’s valuable items and one of them got damaged.
Write a letter to your friend. In your letter:
thank your friend for the dinner and hospitality
explain what happened with the damaged item
suggest how you will fix the situation
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
These days many people throw away damaged items rather than repairing them. Why has this change occurred? What are the effects of this change in attitude?
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
explain why people are interested in it
say how the story personally relates to you
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the costs of anything lost.
write a letter to the manager of your insurance company. In your letter :
describe the item you lost
explain how you lost it
tell the insurance company what woul you like them to do.
You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item. Explain where and when you left it Say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
People nowadays are used to disposable items meaning that they use things for short time and throw them away. What do you think is the cause of this and what problems can it lead to?
More and more people want to buy clothes, cars and other items with famous brands. What are the reasons? Is it a positive or a negative development?
The table shows proportion of income adults and children spent on 4 common items in the UK in 1998.
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
These days, many of us prefer to throw damaged things away, whereas in the past people used to repair damaged items and keep them for a long time. Explain why think this change has happened. What are the effects of this change in attitudes?
More and more people want to own items such as car, clothing and other things, that are made by famous brand. What are the reasons for this? Do you think is it a positive or negative development?
On a recent holiday,you lost a valuable item.Fortunately,you have travel insurance to cover the cost of anything lost
Write a letter to the manager of your insurance company.In your letter;
1. describe the item you lost
2. explain how you lost it
3. tell the insurance company what you would like them to do
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
An incraesing number of people want to buy clothes, shoes and other items produced by famous international brands. Why is this? do you think it is a posituve or a negative development?
The charts show the percentage of household income spent on various items by two different group in one European country. Summerize the information, reporting the main feature and making comparison too.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company.
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
The Bar graph below shows the Expenditure in Million Pounds on fast food items by income groups in the UK. Write a report for a university lecturer describing the information below. » »
*You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
more ans more people want to buy clothes, cars and other items with famous brans . what are the reason?is it a positive or negative development.
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have not seen a close friend for a very long time. You still have a few of your friend's belongings that were left at your house, the last time he visited.
Write a letter to your friend. In your letter,
● state why you are writing
● write what you have been doing since you last spoke
● apologise for still having the items and ask how you can return them
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique's shop.
In your letter:
• explain how you found the shop
• describe the item that you would like to sell
say how much you would like to sell the item for
Write at least 150 words. You do NOT need to write any addresses
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press.
The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
you recently ordered something online. When the delivery came it was not complete. write a letter to the company to explain what you ordered and what is missing, explain the importance of missing item, ask for replacement item.
The table below shows how much children (aged 7-15) spend per week on various items. Write a report for a university lecturer describing the information.
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
You should spend about 20 minutes on this task.
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
explain why people are interested in it
say how the story personally relates to you
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
You should spend about 20 minutes on this task .
You recently borrowed an item of cloting from a friend. While you had this item , it was damaged.
Write a letter to your friend . In your letter you should :
Apologise for damaging the item of clothing
Explain how it became damaged
Say what you will do to fix the problem
Thanks to technology we can save effort and time. Inmeantime, many individuals have household commodities such as television, microwave ,rice cookers and mobile cells.I personally believe that their merits surpass their demerits for reasons. In this essay, my point of view will be demostrated before reaching a conclusion.
To begin with, people of present era have a hectic work schedule which can be compensated by getting their work done by using these cutting edge technological gadgets. This will save us from doing such labourious household chores. These equipments are easy to use and operate with less consumption of electricity. For instance, Television keeps us updated by providing plenty of information around the globe, air conditioner keeps our space clean and cool, washing machine is used to clean dirty clothes and save our hands from hazardous effect of chemical used in soap and laundry detergent.Therefore, it can be claimed that modern technolgy save us healthily and comfortably.
In addition to this, Time spent in preparation of food, washing or ironing of clothes, is far less these days than it used to be in the past, and thanks to new technologies. A prime example is that just hundred years ago, it was unimaginable that you could keep your meats and other food items for months, to prepare some meals in just a couple of minutes or to wash a large number of clothes in just 30 minutes. That is the biggest advantage of these consumer goods, modern people spend far less time in doing household chores than they used to. Hence,it can be said that people can save time as it is the most valuable aspect in the modern society.
In conclusion , after I have explained my perspective, it can be reiterated that modern appliances are invented to make people’s life easier and they are successful in that. However, we have to use them wisely in order no to be influenced by their negative sides.That's why it is recommended that we should not count on them on almost daily basis.
You recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter:
Describe the item you left behind
say why it is important to you,
explain what you would like the airline manager to do
We have become a throw-away society, preferring to buy new products rather than reparing the existing items. What do you think are the reasons? How can this trend be reversed?
Recent decades have witnessed the ever-increasing development of cutting-edge technological items, especially phones, tablets, or other portal devices which endanger the safety of humans when they both walk in the street and concentrate on using them. This essay will discuss several key negative consequences of the phenomenon and possible measures to improve it.
You have a pen friend living abroad. He is interested to learn about the major news items in your country.
Briefly describe any piece of news that is being broadcast on TV and reasons why you are interested to share this news with him.
In your letter
•say how you feel when you receive the letter
•mention why the incident in question is important for you and your countrymen
• give regards to her parents
Write a letter to a friend about an item you borrowed last week, that accidentally got damaged. In your letter – Describe the item. – What was the damage? – What do you intend to do to rectify the problem?
You recently went shopping at the local supermarket. When you got jome and noticed your bill, you found that you had Bern charged for for items you did not buy. Write a letter to the supermarket manager explaining what has happened.
In your letter, tell the manager:
-Describe the stuation
-How you fell about the error
-What you would like him/her to do about it