The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting main features, and make comparisons where relevant. (Minh)
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have borrowed something from your friend and it got damaged. Write a letter to your friend. In the letter:
Apologize for the damage to the item
Explain what happened
Say how you are going to fix the issue
You have just rented an unfurnished flat and a friend has told you that the opportunity shop is the shopping centre has cheap secondhand furniture.
Write to the shop, owner, describing what you need and asking whether they have this items and what they cost.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
1.You have joined a new job recently. Write to your friend about your new job.
In your letter
•describe the reason for quitting the previous job
•show your excitement for a new job and other details
• say about your salary package
Recently, you went for shopping at a famous mall. When you returned, you realised that you had been charged for items you did not actually buy.
Write a letter to the authority in-charge explaining what has happened. In your letter,
● describe the situation
● explain the items you have bought and their cost
● tell him how you feel about the error and ask him to do something about it
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Nhi
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
People nowadays are used to “throw away” items which means that they use them a in short time and throw it away. What do you think is the cause and the problems it may lead to?
Nowadays, many people prefer to buy famous brand of clothes, cars and other items. What are the reasons for this? Do you think this is a positive or negative development?
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
• Tell them where you saw the discount advertised
• Tell them what you would like them to do about the situation
Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell:-
- What item did you order?
- Why and when did you order that item?
- How would you like them to resolve this issue?
The table below shows on consumer spending on different items in five diffrerent countries in 2002 .
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
More and more people want to buy clothes, cars and other items with famous brands. What are the reasons? Is it a positive or negative development?
the table below gives information on consumer spending on differnet items in five different countries in 2002.
“A complaint about receiving the wrong model of headphones and a faulty item from an online store.”
Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!
The table illustrates the expense of the consumer on various items in five countries (Ireland, Turkey, Italy, Spain and Sweden) in the year of 2002.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the costs of anything lost.
write a letter to the manager of your insurance company. In your letter :
describe the item you lost
explain how you lost it
tell the insurance company what woul you like them to do.
Studies suggest that the rise in the consumption of junk foods is the major cause of obesity. Some people argue that this problem can be tackled to a great extent by increasing the price of these food items. Do you agree or disagree?
More and more people want to own items such as cars, clothing, and other things made by famous brands. What are the reasons for this? Do you think it is a positive or negative development?
More and more people want to buy famous brands ofclothes, carsand other items. What are the reasons? Do you think it is a positive or negative development?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Shops are selling more of imported food items. Some people think that they should sell local food rather than imported items. What extent do you agree or disagree.
Question:
Write a letter to a company asking for a refund for something you bought from them online. In your letter:
Describe the item you bought
Outline what the problem is
Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
you recently ordered something online. When the the delivery cam it was not complete
Write a letter to the company. In your letter:
explain what you ordered and what was missing from your delivery
explain the importance of this delivery
ask for a replacement item to be sen
You have a pen friend living abroad. He is interested to learn about the major news items in your country.
Briefly describe any piece of news that is being broadcast on TV and reasons why you are interested to share this news with him.
In your letter
•say how you feel when you receive the letter
•mention why the incident in question is important for you and your countrymen
• give regards to her parents
studies suggest that the rise in the consumption of junk food is the major cause of obesity, some people argue that this problem can be tackled to a graet extent by increasing the price of these food items. do you agree or disagree?
A young person is going to spend his first day at the office next month. Write a letter to explain what he should do on his first day.
In your letter, you should tell:
– what work should be done in the company
– what he/she will do on the first day of work
– what items/objects he /she needs to take along.
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
Some people believe that universities should focus only on academic subjects, while others think students should also learn practical skills such as cooking, managing money, and fixing household items. Discuss both views and give your own opinion.
The table data shows the proportion of income adults and children spent on 4 common items in the United Kingdom in 2005. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
more ans more people want to buy clothes, cars and other items with famous brans . what are the reason?is it a positive or negative development.
You recently went to the cinema and think that you left something that belongs to you there. Write a letter to the cinema manager. In your letter say when you were at the cinema and which film you saw describe what item you have lost and where you think you left it tell the manager what you want him/her to do
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Percentage of national consumer expenditure by category - 2002 Country Ireland Italy Spain Sweden Turkey Food/Drinks/Tobacco Clothing/Footwear Leisure/Education 28.91¾ 6.43% 2.21% 16.36% 9.00% 3.20% 18.80% 6.51% 1.98% 15.77% 5.40% 3.22% 32.14% 6.63% 4.35%
Some people believe that manufacturers should be responsible for reducing the large amounts of packaging they use. Others say consumers should avoid buying heavily packaged items. Discuss both views and state your opinion. Give reasons for your answer and include examples from your experience.
Nowadays many people want to buy famous brands of clothes,cars and other items.what athe reasons for this? Do you think it is positive or negative development?
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You recently borrowed something from a friend. Unfortunately, the item has become damaged. Write a letter to this friend. In your letter
remind your friend that you borrowed something from him/her
explain how the item became damaged
suggest how you can resolve the issue of the damaged item
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
THE TABLE BELOW GIVES INFROMATION ABOUT CONSUMER SPENDING ON DIFFERENT ITEMS IN FIVE DIFFERENT COUNTRIES IN 2002
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.