You borrowed an item from your friend. While it was in your possession, it got damaged.
Write a letter to your friend. In your letter:
Thank your friend for lending the item to you.
Explain how it got damaged.
Tell your friend what you plan to do about it.
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of the lost item. Write a letter to the insurance manager. In your letter: describe the item you lost, explain how you lost it, tell the insurance company what you would like them to do.
You have recently discovered that a product you particularly like, and often purchase, will no longer be produced.
You have decided to write a letter to the company to object to the discontinuation of this item:
•what the product is and why you like it so much
•how its removal from production will affect you
•what you would like the company to do as an alternative
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Write a letter to the company from who you purchased an item from which you are disappointed write about the product and why you are disappointed and what are you expect from
You live near a record shop that sells music, movies, and books.
Write a letter to the shop asking if they have a few different items you are looking for.
– Ask what the prices are and if they can be orders
– Ask when they would arrive and if you can have them held in advance
You have lost an item of value on a train. Write a letter to the railway company.
In your letter,
-Describe the item
-Explain where and when you left it
-Say what action you would like the company to take
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Percentage of national consumer expenditure by category - 2002 Country Ireland Italy Spain Sweden Turkey Food/Drinks/Tobacco Clothing/Footwear Leisure/Education 28.91¾ 6.43% 2.21% 16.36% 9.00% 3.20% 18.80% 6.51% 1.98% 15.77% 5.40% 3.22% 32.14% 6.63% 4.35%
The table below gives information on consumer spending on different items in five different countries in 2002 Summarize the information by selecting and reporting the main features, and make comparisons where irrelevant. The image contains a table detailing the percentage of national consumer expenditure by category for 2002 across five countries. Ireland's expenditure includes 28.91% on Food/Drinks/Tobacco, 6.43% on Clothing/Footwear, and 2.21% on Leisure/Education. Italy's expenditure comprises 16.36% on Food/Drinks/Tobacco, 9.00% on Clothing/Footwear, and 3.20% on Leisure/Education. Spain reports 18.80% for Food/Drinks/Tobacco, 6.51% for Clothing/Footwear, and 1.98% for Leisure/Education. Sweden exhibits an expenditure of 15.77% on Food/Drinks/Tobacco, 5.40% on Clothing/Footwear, and 3.22% on Leisure/Education. Turkey demonstrates a spending pattern with 32.14% on Food/Drinks/Tobacco, 6.63% on Clothing/Footwear, and 4.35% on Leisure/Education.
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The graph below shows the average daily sales of selected food items at the Vista Cafe, by season. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
We have become a disposable society, preferring to buy new products rather than repair existing items. Why do you think this is? How can this trend be reversed?
Present a written argument or case to an educated reader with no specialist knowledge of the following topic: According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want excitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?
The Bar graph below shows the Expenditure in Million Pounds on fast food items by income groups in the UK. Write a report for a university lecturer describing the information below. » »
You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter:
- Explain what you ordered and what was missing from your delivery
- Explain the importance of this delivery
- Ask for a replacement item to be sent
You have a pen friend living abroad. He is interested to learn about the major news items in your country.
Briefly describe any piece of news that is being broadcast on TV and reasons why you are interested to share this news with him.
In your letter
•say how you feel when you receive the letter
•mention why the incident in question is important for you and your countrymen
• give regards to her parents
You recently bought something from a TV home shopping channel. The product that was delivered does not have the same specifications / functions as the one advertised on TV. Write a letter to the TV channel. In your letter;
Say why and when you bought the item
Say what is the difference / what is wrong with it
Say what action you would like them to take
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
• Tell them where you saw the discount advertised
• Tell them what you would like them to do about the situation
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter:
Introduce yourself
Explain the situation
Say what action you would like the company to take.
According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want exitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?
More and more people want to own items such as car, clothing and other things, that are made by famous brands. What are the reasons for this. Do you think it is a positive or negative development
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
More and more people want to buy famous bands with clothes, cars and other items. What are the reasons? Do you think it is a positive or negative development?
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to
cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
The table shows the proportion of income spent on 4 common items in the UK in 1998. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You Have Recently Purchased a Gift Item for One of Your Friends. Write a Letter to This Friend. in Your Letter,
Tell Him/her About the Gift.
Tell Me How You Want to Send the Gift to This Friend?
Explain Why You Chose This Gift for Your Friend?
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
You lost a valuable item while staying at a hotel .
Write a letter to the hotel manager to request help finding it .
In your letter:
-dicribe the item you lost and when you lost it
-explain why it is important to you
-ask the manager to check if it has been found and how they can help.
You own an old item that you think is valuable and you would like to sell it. Write a letter to the owner of an antiques shop. In your letter:
explain how you found the shop
describe the item you would like to sell
say how much you would like to sell it for
The bar chart shows the monthly spending in dollars of a family in the USA on three items in 2010. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique's shop.
In your letter:
• explain how you found the shop
• describe the item that you would like to sell
say how much you would like to sell the item for
Write at least 150 words. You do NOT need to write any addresses
You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
• describe a news story in your country
• explain why people are interested in it
• say how the story personally relates to you
You do NOT need to write any addresses. Begin your letter as follows:
Dear ...,
You should spend about 20 minutes on this task.
You should write at least 150 words.
Studies suggest that the rise in the consumption of junk foods is the major cause of obesity. Some people argue that this problem can be tackled to a great extent by increasing the prices of these food items. Do you agree or disagree.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
More and more people want to buy a famous brand with clothes,car and other items. What are the reason? Do you think it is positive or negative development?
You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
More and more people today want to own famous brands of clothes, cars and other items. What are the reasons for this? Do you think this is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item:
- give details about the order you made
- explain what was wrong with the item
-tell the company what you want them to do about it
The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.