An increasing number of people want to buy clothes, shoes, and other items produced by famous international brands. Why is this? Do you think it is a positive or a negative development?
The bar chart shows the monthly spending in dollars of a family in the USA on three items in 2010. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
•describe the item
•explain where and when you left it
•say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
The table below gives information on consumer spending on different items in 5 different countries in 2002. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The charts below show the amount of income per household spent on different items in the UK in 2010 and 2013. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
explain why people are interested in it
say how the story personally relates to you
You own an old item that you think is valuableand would like to sell. write a letter to the owner of an antique shop. in your letter
explain how you found the shop
describe the item that you would like to sell
say how much you would like to sell the item for
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
1.You have joined a new job recently. Write to your friend about your new job.
In your letter
•describe the reason for quitting the previous job
•show your excitement for a new job and other details
•say about your salary package
The graph below shows the average daily sales of selected food items at the Brisk Café, by season. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
An incraesing number of people want to buy clothes, shoes and other items produced by famous international brands. Why is this? do you think it is a posituve or a negative development?
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
You Have Recently Purchased a Gift Item for One of Your Friends. Write a Letter to This Friend. in Your Letter,
Tell Him/her About the Gift.
Tell Me How You Want to Send the Gift to This Friend?
Explain Why You Chose This Gift for Your Friend?
You have a pen friend living abroad. He is interested to learn about the major news items in your country.
Briefly describe any piece of news that is being broadcast on TV and reasons why you are interested to share this news with him.
In your letter
•say how you feel when you receive the letter
•mention why the incident in question is important for you and your countrymen
• give regards to her parents
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Nhi
It is now possible to order almost any item over the internet and have it delivered to one's home. As a result people are no longer patient or careful in their shopping habits. To what extent do you agree or disagree with this statement?
We have become a throw-away society, preferring to buy new products rather than reparing the existing items. What do you think are the reasons? How can this trend be reversed?
On a recent holiday, you lost a valubale item.
Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company, in your letter -
Describe the item you lost
- Explain how you lost it
-Tell the insurance company what you would like to do
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover
the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
● Dear Sir or Madam,
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You recently stayed at a hotel during a business trip. After returning home, you realize that you left a personal item in your room. Write a letter to the hotel manager. In your letter:
Describe the item you left behind
Explain where you think the item might be
Suggest how the hotel can return the item to you
Write at least 150 words
You own an old item that you think is valuable and you would like to sell it. Write a letter to the owner of an antiques shop. In your letter:
explain how you found the shop
describe the item you would like to sell
say how much you would like to sell it for
Write a letter to an electronic company requesting information about their latest model of digital camera you have seen advertised. Ask about the following items
The price and availability of the new camera
The exact size and special functions the set have
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press.
The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
**You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
You have lost an item of value on a train. Write a letter to the railway company. In your letter
•Describe the item
•Explain where and when your left it
•Say what action you would like the company to take
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
•describe the item you lost
•explain how you lost it
•tell the insurance company what you would like them to do
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You recently went to the cinema and think that you left something that belongs to you there. Write a letter to the cinema manager. In your letter say when you were at the cinema and which film you saw describe what item you have lost and where you think you left it tell the manager what you want him/her to do
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
• describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
More and more people today want to own famous brands of clothes, cars and other items. What are the reasons for this? Do you think this is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task .
You recently borrowed an item of cloting from a friend. While you had this item , it was damaged.
Write a letter to your friend . In your letter you should :
Apologise for damaging the item of clothing
Explain how it became damaged
Say what you will do to fix the problem
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique's shop.
In your letter:
• explain how you found the shop
• describe the item that you would like to sell
say how much you would like to sell the item for
Write at least 150 words. You do NOT need to write any addresses
The table below gives information on consumer spending on different items in five countries in the year 2002. Summarise the information by selecting and reporting the main features and make comparisons where relevant (Vu Huyen)
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
You recently visited a friend in their new house and noticed that a few items were not functioning properly. Write a letter to your friend. In your letter:
Thank them for hosting you.
Mention the items that were not working properly.
Suggest what they could do to fix these issues.
Despite a large number of gyms, a sedentary lifestyle is gaining popularity in the contemporary world. What problems are associated with this? What solutions can you suggest? excitement
You have recently discovered that a product you particularly like, and often purchase, will no longer be produced.
You have decided to write a letter to the company to object to the discontinuation of this item:
•what the product is and why you like it so much
•how its removal from production will affect you
•what you would like the company to do as an alternative
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter
Write a letter to a friend about an item you borrowed last week, that accidentally got damaged. In your letter – Describe the item. – What was the damage? – What do you intend to do to rectify the problem?
You should spend about 20 minutes on this task. Write at least 150 words.
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do