You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You recently returned from oversea by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter
.Describe the item you left behind
.Say why it is important to you
.Explain what you would like the airline manager to do
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
The table shows information about spending money on some items in 2002.
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your letter:
describe the item
explain what the problem is
say what you want the company to do.
The table below shows on consumer spending on different items in five diffrerent countries in 2002 .
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting main features, and make comparisons where relevant. (Minh)
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
On a recent holiday, you lost a valuable item. Fortunately, you have insurance to cover the cost of anything lost.
write a letter to the manager of your insurance company. In this letter
Describe the item you lost.
explain how you lost it.
tell the insurance company what you would like them to do?
Write a letter to the manager of your insurance company. In your letter:
Describe the item you lost.
Explain how you lost it.
Tell the insurance company what you would like them to do.
The graph below shows the average daily sales of selected food items at the Vista Cafe, by season. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
The graph below gives information about the sales of the three most commonly purchased items in a particular bakery for the year 2014. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
An increasing number of people are buying items which they need online. What are the advantages and disadvantages for both individuals and companies to shopping online.
The table below gives information on consumer spending on different items in five different countries in 2002. Summarise the information by selecting and reporting the main features, and make
You used a moving service to move your house.At your new address you discovered that some of the items were damaged.Write a letter to a manager of a company.
*Give details of your move.
*Describe your damage.
*What you would like than to do
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Young people today spend too much money on fashion and technological items. Some people say that this trend has negative impact on the society. To what extend do you agree or disagree?
Recent decades have witnessed the ever-increasing development of cutting-edge technological items, especially phones, tablets, or other portal devices which endanger the safety of humans when they both walk in the street and concentrate on using them. This essay will discuss several key negative consequences of the phenomenon and possible measures to improve it.
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
These days, many of us prefer to throw damaged things away, whereas in the past people used to repair damaged items and keep them for a long time. Explain why think this change has happened. What are the effects of this change in attitudes?
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
The table below gives information on consumer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. (Duc
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
**You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
- **explain what happened**
- **say how you are going to fix the issue**
The graph below shows the average daily sales of selected food items by season.
The table data shows the proportion of income adults and children spent on 4 common items in the United Kingdom in 2005.
You have lost an item of value on a train.
Write a letter to the railway company. In your letter.
* Describe the item
*Explain where and when you left it
*Say what action you would like the company to take
You found a lost item at the park and want to return it. Write a letter to the park manager.
Bullet points:
Describe the item
Say where and when you found it
Ask how to return it to the owner
The graph below shows the average daily sales of selected food items at the Brisk Cafe by season. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
you recently ordered something online. When the the delivery cam it was not complete
Write a letter to the company. In your letter:
explain what you ordered and what was missing from your delivery
explain the importance of this delivery
ask for a replacement item to be sent
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to comlain. In the letter.
-Explain why you are unhappy.
-Request a refound.
-Make arrangements to return The damaged item.
these days many of us prefer to throw damaged things away, whereas in the past people used to repair damaged items and keep them for a long time. explain why you this change has happened. what are the effects of this change in attitude?
You should spend about 20 minutes on this task. Write at least 150 words.
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
You had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
You have recently discovered that a product you particularly like, and often purchase, will no longer be produced.
You have decided to write a letter to the company to object to the discontinuation of this item:
•what the product is and why you like it so much
•how its removal from production will affect you
•what you would like the company to do as an alternative
You recently stayed at a hotel during a short trip. After returning home, you realized that you left an important item in your room.
Write a letter to the hotel manager. In your letter:
•Explain what item you left behind
•Describe where you think you left it
•Say what action you would like the hotel to take
1.You have joined a new job recently. Write to your friend about your new job.
In your letter
•describe the reason for quitting the previous job
•show your excitement for a new job and other details
• say about your salary package
You have borrowed something from your friend and it got damaged.
Write a letter to your friend. In the letter:
apologise for the damage to the item
explain what happened
say how you are going to fix the issue
On a recent holiday,you lost a valuable item.Fortunately,you have travel insurance to cover the cost of anything lost
Write a letter to the manager of your insurance company.In your letter;
1. describe the item you lost
2. explain how you lost it
3. tell the insurance company what you would like them to do
More and more people want to own famous brands of cars, clothes and other items. What are the reason for this. Is this a positive or negative trend?
The charts below show the amount of income per household spent on different items in the UK in 2010 and 2013. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
*You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
appology, you will be mad and sad, save money to buy it
- **explain what happened**
write a dissertation , fill water and it spread over keyboard, wipe it dry
- **say how you are going to fix the issue** appt apple store, ask how to fix, and let machanics fix, if not, buy a new one to you
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter