You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
You borrowed an item from a friend. While it was in your possession, it got damaged. Write a letter to your friend. In your letter
• thank your friend for lending the item to you
• explain how it got damaged
• tell your friend what you plan to do about it
Begin your letter as follows:
Dear…….
Recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager
-Describe the item
-Why it is important to you
-What you would likr the airline manager to do
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
explain why people are interested in it
say how the story personally relates to you
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You own an old item that you think is valuable and you would like to sell it. Write a letter to the owner of an antiques shop. In your letter:
explain how you found the shop
describe the item you would like to sell
say how much you would like to sell it for
Question:
Write a letter to a company asking for a refund for something you bought from them online. In your letter:
Describe the item you bought
Outline what the problem is
Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lot an item of value on a train. Write a letter to the raiway company.
You borrowed an item from your friend. While it was in your possession, it got damaged.
Write a letter to your friend. In your letter:
Thank your friend for lending the item to you.
Explain how it got damaged.
Tell your friend what you plan to do about it.
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.
You recently bought a piece of equipment for your kitchen (e.g., a washing machine or a fridge), but it stopped working after only two days. You called the shop, but they refused to help you.
Write a letter to the manager. In your letter:
Describe the item you bought and when you bought it.
Explain what the problem is.
Tell the manager what you want them to do about the situation.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
The two charts display the the total energy expenditure and electricity creation of the world since last year. Overall, oil was the most consumed item around the globe, while coal was the most used item for electricity production.Other sources experienced slight increases over the course of a period. In world energy consumption, oil was mostly consumed(34.3), followed by coal(25.1) and gas(20.9). The rest of the sources like nuclear, hydro and renewable wastes were utilized in very minute amounts. In total work energy generation, coal(39.8)was used almost double the amount as compared to energy expenditure, followed by gas(19.6). Other sources like hydro and nuclear were used in the same amount 16.1 and 15.7 respectively. Oil was used almost five times less as compared to energy consumption which is 6.7. Other items were used in the least amount which is 2.1.
ou recently ordered an electronic item online, but when it arrived, it was damaged.
Write a letter to the online store. In your letter:
Describe the item you ordered
Explain the damage that occurred
Say what you would like the company to do
You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press.
The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.
You recently stayed in a hotel and left an item in the room. Write a letter to the manager of the hotel. In your letter:
● describe the item that you left in the room
● explain where you think the item might be
● suggest how the manager can return the item to you
You should spend about 20 minutes on this task .
You recently borrowed an item of cloting from a friend. While you had this item , it was damaged.
Write a letter to your friend . In your letter you should :
Apologise for damaging the item of clothing
Explain how it became damaged
Say what you will do to fix the problem
You have lost an item of value on a train.
Write a letter to the railway company. In your letter.
* Describe the item
*Explain where and when you left it
*Say what action you would like the company to take
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
It is now possible to order almost any item over the Internet and have it delivered to one’s home. As a result, people are no longer patient or careful in their shopping habits. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
Describe an item of technology that you own which is very important to you. You should say: where you got it from how long you have had it what you use it for and explain why it is important to you.
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
ou recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday you lost a valuable piece of jewellery. Fortunately you have travel insurance which covers the cost of any lost or damaged items. White a letter to the manager of your insurance company. In your letter,
-Describe the item you lost
-Explain how you lost it
-Tell the insurance company what you would like to do
ou have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
Write a letter to a friend about an item you borrowed last week, that accidentally got damaged. In your letter – Describe the item. – What was the damage? – What do you intend to do to rectify the problem?
you recently ordered something online. When the the delivery cam it was not complete
Write a letter to the company. In your letter:
explain what you ordered and what was missing from your delivery
explain the importance of this delivery
ask for a replacement item to be sent
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You should spend about 20 minutes on this task. You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item • explain where and when you left it • say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
You have lost an item of value on a train. Write a letter to the railway company. In your letter
•Describe the item
•Explain where and when your left it
•Say what action you would like the company to take
You recently borrowed an item of clothing from a friend. While you had this item, it was damaged.
Write a letter to your friend. In your letter you should:
• apologise for damaging the item of clothing
• explain how it became damaged
• say what you will do to fix the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
•describe a news story in your country
•explain why people are interested in it
•say how the story personally relates to you
You do NOT need to write any addresses. Begin your letter as follows:
Dear ...,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell:-
- What item did you order?
- Why and when did you order that item?
- How would you like them to resolve this issue?