You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
•describe a news story in your country
•explain why people are interested in it
•say how the story personally relates to you
You do NOT need to write any addresses. Begin your letter as follows:
Dear ...,
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to
cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item:
- give details about the order you made
- explain what was wrong with the item
-tell the company what you want them to do about it
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
Write a letter to the manager of your insurance company. In your letter 1. Describe the item you lost 2. explain how you lost it 3. tell the insurance company what you would like them to do
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
You have recently ordered an item through the Internet, but you are not happy with the product.
Write to the company. In your letter: describe what you purchased explain why you are not happy with the product
tell them what you would like them to do about it
You should spend about 20 minutes on this task.
You recently stayed at a hotel during a business trip. After returning home, you realize that you left a personal item in your room. Write a letter to the hotel manager. In your letter:
Describe the item you left behind
Explain where you think the item might be
Suggest how the hotel can return the item to you
Write at least 150 words
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover
the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
● Dear Sir or Madam,
Dear Sir or Madam,
ou have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
Write a letter to a friend about an item you borrowed last week, that accidentally got damaged. In your letter – Describe the item. – What was the damage? – What do you intend to do to rectify the problem?
On a recent holiday, you lost a valuable item. Fortunately, you have insurance to cover the cost of anything lost.
write a letter to the manager of your insurance company. In this letter
Describe the item you lost.
explain how you lost it.
tell the insurance company what you would like them to do?
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
• describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
You should spend about 20 minutes on this task.
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
explain why people are interested in it
say how the story personally relates to you
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
• describe the item
• explain where and when you left it
• say what action you would like the company to tak
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
• Tell them where you saw the discount advertised
• Tell them what you would like them to do about the situation
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:
- Describe the item you bought
- Outline what the problem is
- Explain why you want a refund
You have lost an item of value on a train. Write a letter to the railway company. In your letter
•Describe the item
•Explain where and when your left it
•Say what action you would like the company to take
You recently had lunch at a restaurant and accidentally left behind a valuable item. Write a letter to the restaurant manager. In your letter:
When and where you lunched
What item you left behind
What you would like them to do
You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter:
- Explain what you ordered and what was missing from your delivery
- Explain the importance of this delivery
- Ask for a replacement item to be sent
You recently borrowed an item of clothing from a friend. While you had this item, it was damaged.
Write a letter to your friend. In your letter you should:
• apologise for damaging the item of clothing
• explain how it became damaged
• say what you will do to fix the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows
You Have Recently Purchased a Gift Item for One of Your Friends. Write a Letter to This Friend. in Your Letter,
Tell Him/her About the Gift.
Tell Me How You Want to Send the Gift to This Friend?
Explain Why You Chose This Gift for Your Friend?
You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do
You lost an item while travelling on a
bus. An employee of the bus company
assisted you in recovering your lost
item. Write a letter to the company
manager to thank the employee. In youro
letter,
- Describe what you lost and how the
employee helped you find it
- Say how you felt after recovering it
- Explain why it was important to you
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item.
- Explain where and when you left it
- say what action you would like the company to take
- Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owner
On a recent holiday, you lost a valubale item.
Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company, in your letter -
Describe the item you lost
- Explain how you lost it
-Tell the insurance company what you would like to do
It is now possible to order almost any item over the internet and have it delivered to one's home. As a result people are no longer patient or careful in their shopping habits. To what extent do you agree or disagree with this statement?
You have lost an item of value on a train. Write a letter to the railway company. In your letter ->describe the item ->explain where and when you left it ->say what action you would like the company to take
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
describe what you lost and why it was important to you
how the employee helped you find it
and explain how you felt after recovering it.