ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter:
Introduce yourself
Explain the situation
Say what action you would like the company to take.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
On a recent holiday, you lost a valuable item. Fortunately, you have insurance to cover the cost of anything lost.
write a letter to the manager of your insurance company. In this letter
Describe the item you lost.
explain how you lost it.
tell the insurance company what you would like them to do?
On a recent holiday,you lost a valuable item.Fortunately,you have travel insurance to cover the cost of anything lost
Write a letter to the manager of your insurance company.In your letter;
1. describe the item you lost
2. explain how you lost it
3. tell the insurance company what you would like them to do
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
• Tell them where you saw the discount advertised
• Tell them what you would like them to do about the situation
You have lost an item of value on a train. Write a letter to the railway company. In your letter ->describe the item ->explain where and when you left it ->say what action you would like the company to take
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
You recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter:
Describe the item you left behind
say why it is important to you,
explain what you would like the airline manager to do
You lost an item while travelling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employees In your letter:
- Describe what you lost and how the employee helped you to find it.
- Say how you felt after recovering it
- Explain why it is important to you
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
It is now possible to order almost any item over the Internet and have it delivered to one’s home. As a result, people are no longer patient or careful in their shopping habits. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to comlain. In the letter.
-Explain why you are unhappy.
-Request a refound.
-Make arrangements to return The damaged item.
you ordered an item from online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet Last week you sent an email about the situation to rhe shop,but you did not receive a reply.
write a letterto the manager. In the letter
explain the situaruon
complain about the bad service
ask for the immediate deliver of your order or your money back
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
You recently returned from oversea by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter
.Describe the item you left behind
.Say why it is important to you
.Explain what you would like the airline manager to do
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owne
You lost a valuable item while staying at a hotel .
Write a letter to the hotel manager to request help finding it .
In your letter:
-dicribe the item you lost and when you lost it
-explain why it is important to you
-ask the manager to check if it has been found and how they can help.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
explain why people are interested in it
say how the story personally relates to you
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to
cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
you have lost an item of value on a train. write a letter to the railway company
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover
the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
● Dear Sir or Madam,
Dear Sir or Madam,
On a recent holiday you lost valuable item. Fortunately, you have travel insurance company to cover the cost of anything lost. write a letter to the manager of your insurance company. In your letter
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
You recently had lunch at a restaurant and accidentally left behind a valuable item. Write a letter to the restaurant manager. In your letter:
When and where you lunched
What item you left behind
What you would like them to do
You have lost an item of value on a train. Write a letter to the railway company.
In your letter:
describe the item
explain where and when you left it
say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows: accelerat
Dear Sir or Madam,
Write at least 150 words.
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
You have lost an item of value on a train. Write a letter to the railway company. In your letter
•Describe the item
•Explain where and when your left it
•Say what action you would like the company to take
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
On a recent holiday you lost avaluable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
-describe the item you lost
-explain how you lost it
-tell the insurance company what you would like them to do.
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You should spend about 20 minutes on this task. You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item • explain where and when you left it • say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell:-
- What item did you order?
- Why and when did you order that item?
- How would you like them to resolve this issue?
Write a letter to the manager of your insurance company. In your letter:
Describe the item you lost.
Explain how you lost it.
Tell the insurance company what you would like them to do.