Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed in a hotel and left an item in the room. Write a letter to the manager of the hotel. In your letter:
● describe the item that you left in the room
● explain where you think the item might be
● suggest how the manager can return the item to you
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
• Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
You should spend about 20 minutes on this task.
You have a Facebook friend living in another country and s/he is curious to learn about a major news item in your country.
Write a letter to your Facebook friend. In your letter
describe a news story in your country
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owner
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy.
write a letter to the store manager
explain the problems you have had
ask for a refund or exchange on the item
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
On a recent holiday you lost a valuable item fortunately, you have travel insurance to cover the anything lost write a letter to the manager of you insurance company in your letter.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
You recently borrowed an item of clothing from a friend. While you had this item, it was damaged. Write a letter to your friend. In your letter you should: apologise for damaging the item of clothing explain how it became damaged say what you will do to fix the problem
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
On a recent holiday you lost valuable item. Fortunately, you have travel insurance company to cover the cost of anything lost. write a letter to the manager of your insurance company. In your letter
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
You recently purchased an item from an online store, but when it arrived, it was damaged. Write a letter to the company. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
Your friend has offered to sell you something. Write a letter to the friend. In your letter include:
What the item is
Questions requesting details of the item being sold
What price you think is fair
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
you recently ordered something online. When the the delivery cam it was not complete
Write a letter to the company. In your letter:
explain what you ordered and what was missing from your delivery
explain the importance of this delivery
ask for a replacement item to be sen
Write a letter to the manager of your insurance company. In your letter 1. Describe the item you lost 2. explain how you lost it 3. tell the insurance company what you would like them to do
Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell:-
- What item did you order?
- Why and when did you order that item?
- How would you like them to resolve this issue?
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of the lost item. Write a letter to the insurance manager. In your letter: describe the item you lost, explain how you lost it, tell the insurance company what you would like them to do.
You recently bought a piece of equipment for your kitchen (e.g., a washing machine or a fridge), but it stopped working after only two days. You called the shop, but they refused to help you.
Write a letter to the manager. In your letter:
Describe the item you bought and when you bought it.
Explain what the problem is.
Tell the manager what you want them to do about the situation.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have lot an item of value on a train. Write a letter to the raiway company.
You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: - Explain what you ordered and what was missing from your delivery - Explain the importance of this delivery - Ask for a replacement item to be sent
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to comlain. In the letter.
-Explain why you are unhappy.
-Request a refound.
-Make arrangements to return The damaged item.
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.
You found a lost item at the park and want to return it. Write a letter to the park manager.
Bullet points:
Describe the item
Say where and when you found it
Ask how to return it to the owner
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
describe the item
explain where and when you left it
say what action you would like the company to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train. Write a letter to the railway company. In your letter ->describe the item ->explain where and when you left it ->say what action you would like the company to take
You recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter:
Describe the item you left behind
say why it is important to you,
explain what you would like the airline manager to do
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
•describe the item you lost
•explain how you lost it
•tell the insurance company what you would like them to do
You have lost an item of value on a train. Write a letter to the railway company. In your letter
•Describe the item
•Explain where and when your left it
•Say what action you would like the company to take