you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy.
write a letter to the store manager
explain the problems you have had
ask for a refund or exchange on the item
Online education is becoming increasingly popular. Many university students are choosing to study online instead of face to face. Do the advantages of distance education outwigh the disadvantages?
Many people are opting to buy second handed products instead of new ones. What are the reasons? Is it a positive or negative development?
Many people believe that children should spend their time reading stories rather than playing computer games or watching television. To what extent do you agree or disagree?
In many major cities around the globe the amount of traffic is growing. What do you think are the causes of this? Can you suggest some possible solutions?
some belive that the playing video game help people in their education. many people belive it causes the nagative impact on their life. do the advantage otweight the disadvatage. gice your opinion.
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
- say who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You bought a phone recently, but you are dissatisfied about quality. Write a letter to manager.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia. Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will reuire.
Some people are happy to spend their whole life living in the same place or area. However, others prefer to live in many different areas over their lifetime. Discuss both views and give your opinion.
Many people say that they believe it is important to protect the environment but make no effort to do anything about it themselves. Why do you think this is the case? What action do you think individuals should take to protect the environment?
In many places new homes are needed, but the only space availble for building them is in the contryside. Some people believe it is more important to protect the countryside and not build new homes there. What is your opinion about this.
Science has extended human life expectancy to one hundred years and even beyond. Some people view this in a positive light while others believe this creates some problems. Discuss both these views and give your own opinion.
You recently went to a concert and thought one of the singers was very good. You want to tell him/her how you feel.
Write a letter to the singer. In your letter:
say how you feel about his/her performance
give details of your music-related/musical activities
explain how you would like him/her to help you with your music-related/musical activities
Scientists recommend making it mandatory for children to learn how to play a musical instrument. To what extent do you agree or disagree?
International tourism has brought enormous benefit to many places. At the same time, there is concern about its impact on local inhabitants and the enviroment. Do the disadvantages of International tourism outweight the advantages?
Many supermarkets are selling more and more products that are imported from other countries instead of selling goods that is located locally sourced.what are the seasons for this. Is a positive or negative development?
In many countries, people are now living longer than ever before. Some people say an ageing population creates problems for governments. Other people think there are benefits if society has more elderly people. To what extent do the advantages of having an ageing population outweigh the disadvantages?
Some scientists believe that in the future computer will be more intellectual than human being. While some see this as a positive development of other worry about negative consequences. Discuss both views and give your opinion.
+ TABLE CHILDREN The chart and table below show the average number of children born to one woman and the average age of women when they had their first child in two countries between 1920 and 2019.
You want to go camping for a week with a group of friends.
Write a letter to the campsite manager. In your letter
• ask them to send you some information about the campsite
• find out about the cost
• give information about your likely arrival time
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
Many people are spending a lot of money on their weddings. Do you think this is a good thing?
Many governments think that economics progress is there most important goal. Some people, however, think that other type of progress are equally important for a country. Discuss both views and give your opinion
You should spend about 40 minutes on this topic. In many countries, paying for the things using mobile phone (cellphone) apps is becoming increasing common. Does this development have more advantages or more disadvantages? Give reason for your answer Write atleast 250 words.
In spite of the many advances women have made in education and employment, they continue to be at a disadvantage when it comes to pay and promotion. In your view, what should be done to promote equality of opportunity for men and women in their workplace? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
erTelevision serves many useful functions. It helps people to relax. Besides, it can also be seen as a companion for lonely people. To what extent do you agree with this? Explain why with your own experience.
Nowadays many people work part or full time from home. Some people say that working from home has many benefits while others disagree. Discuss both views and give your own opinion.
In many countries, many people do not do exercise or play any sport. What are the causes? And what will be the effects on society?
In many countries around the world, rural people are moving to cities, so the population in the coutryside is decreasing. Do you think this is a positive or a negative development.
Scientists have been warning for many years about the importance of protecting the environment and that we must limit the use of energy in our daily lives. Despite warning many people do not do this. what are the reasons for that? how people can be encouraged to take an interest in protecting the environment.
now days many people choose to be self-employed rather than working in organization, what are the causes ? and what are the disadvantages of being self-employed
Many believe that success in life mainly depends on hard work and determination while others believe that factors like money and personal appearance are important. Discuss both views and give your opinion.
Many believe that food education should be a mandatory part of the school curriculum. Discuss the reasons for and against this position
In many countries more and more young people are becoming jobless. What problems do you think unemployment will cause to individuals and the society? What measures should be taken to reduce the level of unemployment among youngsters.
You recently went to a concert and thought one of the singers was very good. You want to tell how you feel.
Write a letter to the singer. In your letter:
say how you feel about his/her performance
give details of your music-related activities
explain how you would like him/her to help you with your music-related activities
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
you have 20 minutes to complete the task
The three pie charts illustrate how many hours are spent in a British university library by undergraduates, postgraduates and the total student population.
Many young people are leaving their homes in rural areas to study or work in the cities. What are the reasons? Do the advantages of this development outweigh its disadvantages?
Directors of large companies often receive much bigger salary increases than ordinary workers. Employers' organizations say that in a global market this is necessary to attract the best management talent. What are your views? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Could you please give your valuable feedback, so I can improve accordingly. In some countries, many more people are choosing to live alone nowadays than in the past. Do you think this is a positive or negative development?
Many countries are experiencing population growth, and need to build more homes. Some say that new homes should constructed in existing cities while others argues that new towns should be built to accommodate the growing population. What are the advantages and disadvantages of these point of view
These days, too many people maintain their health by relyin doctors and medicine, rather than by following a healthy lif To what extent do you agree with this statement? Give reasons for your answer and include any relevant exampl from your own knowledge or experience.
Q: Many people living in cities these days do not get enough physical exercise. What are the causes of this? What are some possible solutions?
The youth in many countries are unemployed and unskilled, while at the same time, the military services are in need of people. Compulsory military service is beneficial and necessary. To what extent do you agree or disagree with this statement?
Technology have developed very fast in the past 100 years. However, some people think that technology progress has brought negative effect on humanity. To what extent do you agree or disagree ?
In many countries, the average life expectancy has been increasing. What problems will this cause for individuals and for society as a whole? Suggest some solutions.
Studies have shown that in many countries the income gap be tween the rich and poor is ever increasing. What problems can arise from this situation and what could be done to address this situation?
Robots and artificial intelligence are being developed to replace humans in the workplace. Why is happening? Do you think this will have a possitive or negative impact on society
During a recent plane journey, you sat next to a businessman who owns a
chain of restaurants. You talked to him and he suggested that you should
contact him about a possible Job in one of his restaurants.
Write a letter to this businessman. In your letter
• remind him when and where you met
• tell him what kind of Job youaare inter,sted in
• say why you think you would be suitable for the Job
Public places are increasingly being monitored with video cameras in many cities which are intended to reduce crimes, however many individuals are concerned that these developments might violate their privacy rights. Do the advantages of this installed security surveillance exceed its drawback? To answer this question, this essay will evaluate whether or not this development is of more significance by discussing both positives and negatives aspects.