Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.
write a letter of apology to the person who complained. In your letter,
say how sorry you are that the person has had a poor experience
explain what action has been taken against the staff member
offer a free meal for four at the restaurant as a gesture of goodwill.
The oficce you work in does not have any cafeteria for staff. Write a letter your manager to request setting up a cafeteria for the staff.
5.Employers should give their staff at least a 4-week holiday a year. It can make them perform better in their work. To what extent do you agree or disagree?
Some people think that only staff who worked in the company for a long time should be promoted to higher positions. What is your opinion on this?
Some employers offer their employee subsided membership of gyms and sports clubs, believing that this will make their staff healthier and thus more active at work other employers see no benefit in doing so discussed the argument from both aspects of you and give your opinion.
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager.
Give details of your visit
Describe how the staff helped you
What you want the manager to do
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
• what you want the new uniform to be like
• and give some suggestions to handle the situation
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
Employers should give their staff at least four weeks’ holiday a year to make employees better at their work. To what extent do you agree or disagree with this view?
You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter:
-Say how sorry you are that the person has had poor experience.
-Explain what action has been taken against the staff member.
-Offer a free meal for four people at the restaurant as a gesture of goodwill.
The graph below shows the Satisfaction rating of the staff in four colleges from 1991 to 2002. Write a report for a university lecturer describing the information shown below.
Some employers offer their employees subsidized membership in gyms and sport clubs, believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
The two maps below show road access to a city hospital in 2007 and in 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. City Hospital 2007 Ring Road CITY HOSPITAL Bus stop G Hospital Rd , Car park: staff and public City Road City Hospital 2010 Ring Road CITY HOSPITAL Public car park Bus station Hospital Rd Staff car park roundabout City Road
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some employers offer their employees subsidized membership of gyms and sport clubs, believe that this will make their staff healthier and more effective at work. Other employees find no benefit doing so. Discuss both views.
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
You are a manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained.
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
-what you heard about the inconvenience from the staff
-how you feel about it
-what suggestions you have
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, about the service you received.
Employers should give staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree with this statement?
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
* explain why you think the staffs are not happy with the new uniform
* what you want the new uniform to be like
* and give some suggestions to handle the situation
Some employers offer their employees subsidized memberships of gyms and sport clubs, believing that this will make their staff healthier and more effective at work, other employers see no benefit in doing so. Discuss both views and present your opinion.
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
Some employers want to be able to contact their staff all the time including holidays. Do you think the advantages of this are more than its disadvantages?
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012 summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Is there any benefit of having a uniform for a staff?
Some people think that employers should give staff at least four weeks of holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have.
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some companies have uniforms for their staffs which must be worn at all times.What are the advantages for a company having a uniform ?Are the any benefits of having a uniform for the staffs.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
Your local library is hearing a new member staff and you are interesting in applying for this position. Write a letter to the library manager to apply for the job
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director. -Give reason of low usage -How will it affect the staff -Suggest ways to improve it