You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager.
Give details of your visit
Describe how the staff helped you
What you want the manager to do
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low usage
How will it affect the staff
Suggest ways to improve it
Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
-what you heard about the inconvenience from the staff
-how you feel about it
-what suggestions you have
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low use
How it will affect the staff
Suggest ways to improve it
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
•Describe the problem you had with the tickets,
•Say why you were unhappy with the staff,
•Suggest what action the train company should take,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
Employers should give their staff at least four weeks' holiday a year to make employees better at their work. To what extent do you agree or disagree?
Write a letter to your manager to request setting up a cafeteria for the staff
In your letter, you should tell:
•what you heard about the inconvenience from the staffs
•how you feel about it
•what suggestion you can give
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company, In your letter
-Describe the problem you had with the tickets
-Say why you were unhappy with the staff
-Suggest what action the train company should take.
Some job employers want to be able to contact their staff at all times even on holidays.what are the advantages and Disadvantages
The pie chart illustrates the percentage of employment staff aged in the public sector in the United Kingdom in the years 2015 and 2020.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Some companies have uniforms for their staffs which must be worn at all times. Discuss the advantages and disadvantages of this.
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
your company does not have a staff rest area. write a letter to your manager to request an office that can be used as a staff rest area. in the letter
-explain the benefits of this action
-suggest an office that can be used
-what should be done to transform the office into a staff rest are
the graph below show information about the hotel staff from 1975 to 2010
Some employers offer their employees subsidized membership of gyms and sports clubs, believing that this will make the staff healthier and thus more effective at work. Other employers see no benefit in doing so. Discuss both news and give your opinion.
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012 summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows percentages of staffs not going to work for different reasons between 2000 and 2010
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
•ask about the next steps in the hiring process
The statistics show different types of staff in the Shore Hotel from 1975 to 2010 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
Some companies have uniforms for their staff which must be wore at all times. What are the advantages for a company having a uniform? Are there any benefit for having any form for the staff?
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
· Describe the situation
· Explain how you were helped
· State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have
The oficce you work in does not have any cafeteria for staff. Write a letter your manager to request setting up a cafeteria for the staff.
Some people think that employers should give staff at least four weeks of holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
Employee should give its staff at least four weeks holiday a year to make employees better at their job. To what extend do you agree or disagree?
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
The bar chart gives information about the proportions of academic staff members in faculties, namely arts, business, education, engineering, law, medicine and science, by gender, in a major university, in the year 2012.
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
the bar chart shows an academic staff by gender ,2008 with particularly different directions.
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
The company you work for is planning to provide special staff training Your duty is to find out if the local conference center has suitable facilities in order to hold the training. Write a letter to the manager of
Present a written argument or case to an educated non-specialist audience on the following topic: Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?
Some companies have uniforms for their staff which must be worn at all times. Discuss the advantages and disadvantages of this. #companies #uniforms #staff #times