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Some people think that only staff who worked in a company for a long time should be promoted to higher positions. Do you agree or disagree? Give your opinion and examples.

If all workers in a company were paid exact same wage regardless of job role there would be much more harmony and cooperation between staff. To what extent do you agree or disagree?

You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation. In your letter add following points: • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.

Some people think that wearing uniforms fosters solidarity between staff and makes them feel part of a team. Others claim that it is better to have a dress code than a uniform. Discuss both views and give your opinion.

You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.

You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter, Give details of party the reasons why party was successful Mention a staff member who helped you a lot

You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. write a letter of apology to the person who complained. In your letter, say how sorry you are that the person has had a poor experience explain what action has been taken against the staff member offer a free meal for four at the restaurant as a gesture of goodwill.

RWrite a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell: what you heard about the inconvenience from the staff how you feel about it what suggestions you have.

You were recently impressed by a staff member at a store. Write a letter describing your appreciation. In your letter include: ● What the situation was ● How you were helped ● What you are going to do as a result of this good experience

More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?

You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation. In your letter add following points: •State what problem you had with the purchased item. •Complain about the inability of the sales staff to address the problem. •Describe how you want the store to solve the problem to your satisfaction.

Employers should give their staff at least four-weeks’ holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?

Employers should give their staff at least four weeks’ holiday a year to make employees better at their work. To what extent do you agree or disagree with this view?

Advantages and Disadvantages

Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?

Many jobs require ongoing training and research to stay competitive in a world with rapidly evolving information and technology. Some believe that it is the responsibility of businesses to pay for this training for their staff while others feel it is up to the individual. Discuss both views and give your own opinion.

Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year. Write a letter to your manager. In your letter • Identify a colleague who you think should be best employee • Explain what the job of this colleague involve. • Give reasons why the colleague should be chosen as best employee.

You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell, what you heard about the inconvenience from the staff how you feel about it what suggestions you have about setting up a cafeteria

Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre

Employers should give its staff at least four weeks ofholidays a year to make employees do better in their jobs.To what extent do you agree or disagree

You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service. You have decided to write a letter to the manager to complain about: •the table you were seated at •the long delays and unavailability of some items •the lack of concern by staff members regarding your problems

The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2016. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.

Advantages and Disadvantages

Some companies have uniforms for their staff which must be worn at all times .What are the advantages for a company having a uniform?Are there any benefits of having a uiform for the staff.

Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it. Write a letter to your manager about it. In your letter, •explain why you think the staffs are not happy with the new uniform • what you want the new uniform to be like • and give some suggestions to handle the situation

Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?

You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter:

Some employers offer their employees subsidized membership of gyms and sport clubs, believe that this will make their staff healthier and more effective at work. Other employees find no benefit doing so. Discuss both views.

Many jobs require ongoing training and research to stay competitive in a world with rapidly evolving information and technology. Some believe that it is the responsibility of businesses to pay for this training for their staff while others feel it is up to the individual. Discuss both views and give your own opnion.

Some people think that employers should give staff at least four weeks holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?

Some people think that only staff who worked in a company for a long time should be promoted to a higher position. To what extent do you agree or disagree?

You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager. Give details of your visit Describe how the staff helped you What you want the manager to do

Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?

Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.

Some employers offer their employees subsidized membership of gyms and sports club, believing that this will make their staff healthier and thus more effective at work. Do you agree or disagree?

The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director Give reason of low use How it will affect the staff Suggest ways to improve it

Your company is going to give a special training course for staff. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: ● Give details about the course ● Describe what equipment you will need for the course ● Ask some further questions about the facilities at the conference centre

You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: – and describe the accident – how the staff helped you – how similar situations could be prevented in the future.

Sales companies should recruit people who are hungry for money as they will make the most dedicated workers.Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions

The company you work for has decided to close the cafeteria as the staff is not using it much. You are not happy with the decision. Write a letter to the director: - Give reasons of low usage - How will it affect the staff - Suggest ways to improve it

You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

Some employers offer their employees subsidized membership in gyms and sport clubs, believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .

You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: Describe the situation Explain how you were helped State what you are going to do as a result of this good experience Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: To Whom This May Concern,

Some employers offer their employees subsidizedmembership of gyms and sport clubs , believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .

You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback. In your letter you should tell When the party was Why it was successful Thank for a staff member who was really helpful

You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In you letter - describe the problem you had with the tickets - say why you were unhappy with staff - suggest what action the train company should take

You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

Employers should give staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree with this statement?

The oficce you work in does not have any cafeteria for staff. Write a letter your manager to request setting up a cafeteria for the staff.

Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

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