The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
When recruiting new staff, is it more important for a company to look at a candidate’s academic qualifications or his/her personality and ability to work with others? Support your opinion with appropriate reasons and examples.
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
Many organizations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
The graph below show information about the staff of Shore Hotel from 1975 to 2010
Some people think that companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
Some companies have uniforms for their staffs which must be worn at all times.What are the advantages for a company having a uniform ?Are the any benefits of having a uniform for the staffs.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
Describe the problem you had with the tickets
Say why were unhappy with the staff
Suggest what action the train company should take
Some job employers want to be able to contact their staff at all times even on holidays.what are the advantages and Disadvantages
The pie chart illustrates the percentage of employment staff aged in the public sector in the United Kingdom in the years 2015 and 2020.
Some people think that employers should give staff at least four weeks of holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?
Some people think that employers should give its staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree?
Employers should give their staff at least four weeks of holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
some employers offer their employees subsidized membership of gym and sports club, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion.
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
ask about the next steps in the hiring process
For
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
you and your colleague would like to use a company room for staff break times but you need the managers permission. write a letter to your manager in your letter you should: explain the advantages of having a room for staffbreak times,suggest which room would be most suitable and why and say what changes to the room would be necessary
Employers should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
ome companies have uniforms for their employees which must be worn when they are at work. What are the advantages for a business of having a uniform and are there any advantages of having uniform for their staff?
Many jobs require ongoing training and research to stay competitive in a world with rapidly evolving information and technology. Some believe that it is the responsibility of businesses to pay for this training for their staff while others feel it is up to the individual. Discuss both views and give your own opinion.
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
The two maps below show road access to a city hospital in 2007 and in 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. City Hospital 2007 Ring Road CITY HOSPITAL Bus stop G Hospital Rd , Car park: staff and public City Road City Hospital 2010 Ring Road CITY HOSPITAL Public car park Bus station Hospital Rd Staff car park roundabout City Road
Open plan offices offer a better working environment for staff than a normal office. To what extent do you agree or disagree?
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
Write a letter to your manager to request setting up a cafeteria for the staff
In your letter, you should tell:
•what you heard about the inconvenience from the staffs
•how you feel about it
•what suggestion you can give
The oficce you work in does not have any cafeteria for staff. Write a letter your manager to request setting up a cafeteria for the staff.
Some people become famous in their early age. Is it bad or good? Discuss and give your opinion.
Write a letter to your manager to request setting up a cafeteria for the staffs.
In your letter, you should tell:
what you heard about the inconvenience from the staffs
how you feel about it
what suggestion you can give
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective?
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hardwork? What factors should be taken into consideration when recruiting staff for sales position?
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?
the best manager are people who are warm and friendly to their staff. Do you agree or disagree State your reasons, with relevant examples or experience
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
when companies want to employ some staff, they usually ask them some personal questions. Some people say this is a good thing, while others believe it is wrong. Discuss both these view and give your own opinion.
Some employers want to be able to contact their staff at all times, even on holiday. Does this development have more advantages than disadvantages ?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Employers should give their staff at least four weeks’ holiday a year to make employees better at their work. To what extent do you agree or disagree with this view?
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
Some people think that interview is an unreliable way for a company to recruit new staff, and there are better selection methods. To what extent do you agree or disagree?
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager.
Give details of your visit
Describe how the staff helped you
What you want the manager to do
Some companies have uniforms for their staff which must be worn at all time. Discuss the advantages and disadvantages of this.
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarize the information by selecting the main features, and make comparisons where relevant.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.