you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Many organisations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
Some people think that interview is an unreliable way for a company to recruit new staff, and there are better selection methods. To what extent do you agree or disagree?
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.
The two maps below show road access to a city hospital in 2007 and in 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. City Hospital 2007 Ring Road CITY HOSPITAL Bus stop G Hospital Rd , Car park: staff and public City Road City Hospital 2010 Ring Road CITY HOSPITAL Public car park Bus station Hospital Rd Staff car park roundabout City Road
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
Some employers want to be able to contact their staff at all time, even on holidays. Does this development more advantages than disadvantages?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?
The company you work for is planning to provide special staff training Your duty is to find out if the local conference center has suitable facilities in order to hold the training. Write a letter to the manager of
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for the company having a uniform? Are there any benefits of having a uniform for the staffs?
Some employers reward member of staff for their exceptional contributions to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
The pie chart illustrates the percentage of employment staff aged in the public sector in the United Kingdom in the years 2015 and 2020.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company, In your letter
-Describe the problem you had with the tickets
-Say why you were unhappy with the staff
-Suggest what action the train company should take.
Some people think that marketing helps promote products to the public. Others claim that well-trained, competent staff are the key to success. Discuss both views and give your opinion.
Employers should give its staff at least four weeks ofholidays a year to make employees do better in their jobs.To what extent do you agree or disagree
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
Employee should give its staff at least four weeks holiday a year to make employees better at their job. To what extend do you agree or disagree?
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
•Describe the problem you had with the tickets,
•Say why you were unhappy with the staff,
•Suggest what action the train company should take,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
The table and charts below give information on the police budget for 2017 and 2018 in one area of Britain. The table shows where the money came from and the charts show how it was distributed. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. RITING ›u should rite abol Some Why i deve five re nowle Vrite Sources National Government Local Taxes Other sources (eg grants) Total Police Budget 2017-2018 (in £m) 2017 175.5m 91.2m 38m 304.7m 2018 177.8m 102.3m 38.5m 318.6m How the money was spent 17% 17% 8% 14% 75% 69% 2017 2018 Salaries (officers and staff) Technology Buildings and transport
Some employers offer their employees subsidized membership in gyms and sport clubs, believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
Some people believe that companies should hire young people. Others say that older experienced staff should be hired. Discuss both these views and give your opinion.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Some companies have uniforms for their staff which must be worn at all time. Discuss the advantages and disadvantages of this.
Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004.
Many organizations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas. Do the advantages of this outweigh the disadvantages?
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hardwork? What factors should be taken into consideration when recruiting staff for sales position?
If all workers in a company were paid exact same wage regardless of job role there would be much more harmony and cooperation between staff. To what extent do you agree or disagree?
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
Employers should give their staff at least four weeks of holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
Some employers offer their employees subsidized membership of gyms and sports clubs, believing that this will make the staff healthier and thus more effective at work. Other employers see no benefit in doing so. Discuss both news and give your opinion.
Some companies have uniforms for the staff which must be work at all times. Discuss the advantages and disadvantages of this.
The table presents information about university-level academic staff in one country.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
Some employers offer their employees subsidized membership of gym or sports clubs, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
Write an email to Mr. Tam Phan, HR Manager at Inner's Vietnamese subsidiary, saying that you are against the company's move to point out several reasons, including your reasons and other staff's (at least two) ask the company if they can reconsider the move or suggest solutions
At some companies, the IT department saves a copy of all staff e-mails and monitored all web sites visited on the internet. Do you agreeor disagree that companies should be permitted to do this? Provide reasons or examples to support your opinion.