Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving for behind hard work? What factors should be taken into consideration when recruiting staff for sale position?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
Some companies have uniforms for their staffs which must be worn at all times.What are the advantages for a company having a uniform ?Are the any benefits of having a uniform for the staffs.
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
Some employees want to be able to contact their staff at all times, even on holidays. Does this development have more advantages than disadvantages?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
inSome companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Some companies have uniforms for the staff which must be work at all times. Discuss the advantages and disadvantages of this.
Some employers want to be able to contact their staff all the time including holidays. Do you think the advantages of this are more than its disadvantages?
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
Employers should give their staff at least four weeks' holiday a year to make employees better at their work. To what extent do you agree or disagree?
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
The chart below shows percentages of staffs not going to work for different reasons between 2000 and 2010
Employers should give their staff at least a 4- week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
Some employers want to be able to contac their staff at all times, even on holidays. Does this development have more advantages than disadvantages?
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
• what you want the new uniform to be like
• and give some suggestions to handle the situation
More and more women go out to work. Is it the government's responsibility to subsidise them and provide free staff and facilities to care for their children? To what extent do you agree or disagree with this idea?
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Many organisations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
Some people think that employers should give staff at least four weeks of holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
the bar chart shows about female and male academic member staff in 2012
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
Some employers want to be able to contact their staff at all time, even on holidays. Does this development more advantages than disadvantages?
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas.what are the advantages or disadvantages of this trend?
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
When recruiting new staff, is it more important for a company to look at a candidate’s academic qualifications or his/her personality and ability to work with others? Support your opinion with appropriate reasons and examples.
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
Take a look at the graphic and complete the task. The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
-what you heard about the inconvenience from the staff
-how you feel about it
-what suggestions you have
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012
Employment should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
Some employers offer their employees subsidized membership of gym or sports clubs, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own experience or knowledge.