Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
• what you want the new uniform to be like
• and give some suggestions to handle the situation
The bar chart gives information about the proportions of academic staff members in faculties, namely arts, business, education, engineering, law, medicine and science, by gender, in a major university, in the year 2012.
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
Some employers offer their employees subsidized membership of gym or sports clubs, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?
Write a letter to your manager requesting a cafeteria for the staff. In your letter, you should tell: what you heard about the inconvenience from the staff how you feel about it what suggestions you have.
the bar chart shows an academic staff by gender ,2008 with particularly different directions.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
The chart below shows percentages of staffs not going to work for different reasons between 2000 and 2010
Write a letter to your manager to request setting up a cafeteria for the staff
In your letter, you should tell:
•what you heard about the inconvenience from the staffs
•how you feel about it
•what suggestion you can give
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
Some people think that wearing uniforms fosters solidarity between staff and makes them feel part of a team. Others claim that it is better to have a dress code than a uniform. Discuss both views and give your opinion.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
Some employers reward members of staff for their exceptional contributions to the company by giving them extra money. this practice can act as an incentive for some, but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
The line graph shows the demand while the second chart show the number of staff in th Uk steel industry.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
Write a letter to your manager to request setting up a cafeteria for the staff.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
inSome companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012 summarise the information by selecting and reporting the main features, and make comparisons where relevant.
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
•Describe the problem you had with the tickets,
•Say why you were unhappy with the staff,
•Suggest what action the train company should take,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
Many businesses owners find their staff lack sufficient interpersonal skills such as ability to cooperate their coworkers.What are the causes ? Can you suggest some possible solutions?
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarise information by selecting and reporting the main features and make comparison where relevant.
Employers should give their staff at least a 4- week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
some employers want to be able to contact their staff at all times, even on holidays. does this devolopment have more advantages than disadvantages?
Some companies have uniforms for their staff which must be wore at all times. What are the advantages for a company having a uniform? Are there any benefit for having any form for the staff?
Some companies have uniforms for their staffs which must be worn at all times. Discuss the advantages and disadvantages of this.
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarize the information by selecting the main features, and make comparisons where relevant.
Open plan offices offer a better working environment for staff than a normal office. To what extent do you agree or disagree?
Some employers reward members of staff for their exceptional Contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on the others. To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
When recruiting new staff, is it more important for a company to look at a candidate’s academic qualifications or his/her personality and ability to work with others? Support your opinion with appropriate reasons and examples.
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low usage
How will it affect the staff
Suggest ways to improve it
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
The bar chart illustrates the proportion of male and female staff who work in a major university by different sectors in 2012. Overall, while there are more female staff specialized in education, it is interesting that engineering is the most common field among male professors.
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company, In your letter
-Describe the problem you had with the tickets
-Say why you were unhappy with the staff
-Suggest what action the train company should take.
Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.