You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.Write a letter to the train company. In your letter:
describe the problem you had with the tickets
say why you were unhappy with the sta
suggest what action the train company should take
Write a letter to your manager to request setting up a cafeteria for the staff.
Some companies have uniforms for their staff which must be worn at all times .What are the advantages for a company having a uniform?Are there any benefits of having a uiform for the staff.
the best manager are people who are warm and friendly to their staff. Do you agree or disagree State your reasons, with relevant examples or experience
Employers should give their staff at least four weeks of holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
Employers should give its staff at least four weeks ofholidays a year to make employees do better in their jobs.To what extent do you agree or disagree
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
The graph below show information about the staff of Shore Hotel from 1975 to 2010
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
Employee should give its staff at least four weeks holiday a year to make employees better at their job. To what extend do you agree or disagree?
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The company you work for has decided to close the cafeteria as the staff is not using it much. You are not happy with the decision. Write a letter to the director:
- Give reasons of low usage
- How will it affect the staff
- Suggest ways to improve it
Some companies have uniforms for their staffs which must be worn at all times.What are the advantages for a company having a uniform ?Are the any benefits of having a uniform for the staffs.
The table and charts below give information on the police budget for 2017 and 2018 in one area of Britain. The table shows where the money came from and the charts show how it was distributed. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. RITING ›u should rite abol Some Why i deve five re nowle Vrite Sources National Government Local Taxes Other sources (eg grants) Total Police Budget 2017-2018 (in £m) 2017 175.5m 91.2m 38m 304.7m 2018 177.8m 102.3m 38.5m 318.6m How the money was spent 17% 17% 8% 14% 75% 69% 2017 2018 Salaries (officers and staff) Technology Buildings and transport
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarise information by selecting and reporting the main features and make comparison where relevant.
More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
•Describe the problem you had with the tickets,
•Say why you were unhappy with the staff,
•Suggest what action the train company should take,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
Some employers offer their employees subsidised memberships to gyms and sports clubs, believing that this will make their staff healthier and more effective at work. Other employers see no benefit in doing so. Discuss both views, present your opinion.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
Many organisations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
The bar chart gives information about the proportions of academic staff members in faculties, namely arts, business, education, engineering, law, medicine and science, by gender, in a major university, in the year 2012.
Some people believe that companies should hire young people. Others say that older experienced staff should be hired. Discuss both these views and give your opinion.
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004.
Some companies have uniforms for the staff which must be work at all times. Discuss the advantages and disadvantages of this.
Some people think that only staff who worked in a company for a long time should be promoted to highter position. To wat exent do you agree or disagree with this statement?
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
Some companies have uniforms for their staffs which must be worn at all times. Discuss the advantages and disadvantages of this.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The oficce you work in does not have any cafeteria for staff. Write a letter your manager to request setting up a cafeteria for the staff.
Open-plan offices offer a better working environment for staff than a normal office. To what extent do you agree or disagree?
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
The flow chart below illustrates a procedure of organization's staff hiring.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Some people think that employers should give its staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree?
The statistics show different types of staff in the Shore Hotel from 1975 to 2010 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
Present a written argument or case to an educated non-specialist audience on the following topic: Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
You local library is hiring a new staff member,and you are interested in apply for the position.
Write a letter to the library manager to applyfor the job.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.