The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
Some employers want to be able to contacts their staff at a all times, even on holidays. Does this development have more advantages than disadvantages?
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
Some companies make donations to local charities and community groups. Other companies do not and leave it up to their staff to decide whether to make personal donations. Should companies donate part of their profits to charities? State your opinion and provide reasons for your view.
Some people think that employers should give staff at least four weeks of holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?
Some companies have uniforms for their staff which must be worn at all times .What are the advantages for a company having a uniform?Are there any benefits of having a uiform for the staff.
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Is there any benefit of having a uniform for a staff?
Many jobs require ongoing training and research to stay competitive in a world with rapidly evolving information and technology. Some believe that it is the responsibility of businesses to pay for this training for their staff while others feel it is up to the individual. Discuss both views and give your own opnion.
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The company you work for has decided to close the cafeteria as the staff is not using it much. You are not happy with the decision. Write a letter to the director:
- Give reasons of low usage
- How will it affect the staff
- Suggest ways to improve it
Some people think that marketing helps promote products to the public. Others claim that well-trained, competent staff are the key to success. Discuss both views and give your opinion.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarise information by selecting and reporting the main features and make comparison where relevant.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarize the information by selecting the main features, and make comparisons where relevant.
The office you work in does not have any cafeteria for staff. Write a letter to your manager to
request setting up a cafeteria for the staff. [F]
In your letter, you should mention
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
You recently visited a tourist attraction and you were very pleased with the help given to you by the staff.
Write a letter to the head of staff at the tourist attraction. In your letter:
give details of the circumstances of your visit
describe the help given to you by the staff
say what you want the head staff to do
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager.
Give details of your visit
Describe how the staff helped you
What you want the manager to do
Some companies have uniforms for their staff which must be worn at all time. What are the advantages for a company of having a uniform? Are there any benefit of having uniform for a staff?
Some people think that interview is an unreliable way for a company to recruit new staff, and there are better selection methods. To what extent do you agree or disagree?
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving for behind hard work? What factors should be taken into consideration when recruiting staff for sale position?
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
Some people think that only staff who worked in the company for a long time should be promoted to higher positions. What is your opinion on this?
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low usage
How will it affect the staff
Suggest ways to improve it
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. 150 words
You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.
write a letter of apology to the person who complained. In your letter,
say how sorry you are that the person has had a poor experience
explain what action has been taken against the staff member
offer a free meal for four at the restaurant as a gesture of goodwill.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
* explain why you think the staffs are not happy with the new uniform
* what you want the new uniform to be like
* and give some suggestions to handle the situation
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
More and more women go out to work. Is it the government's responsibility to subsidise them and provide free staff and facilities to care for their children? To what extent do you agree or disagree with this idea?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?
If all workers in a company were paid exact same wage regardless of job role there would be much more harmony and cooperation between staff. To what extent do you agree or disagree?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Some people think that companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have.
Some people think that wearing uniforms fosters solidarity between staff and makes them feel part of a team. Others claim that it is better to have a dress code than a uniform. Discuss both views and give your opinion.
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director. -Give reason of low usage -How will it affect the staff -Suggest ways to improve it
Your company holds a staff party every every in the same hotel. This time you are tasked to organize the party and you have to write a letter to the hotel's manager. Include the following in your letter.
- Write about your past experience with the hotel
- What are your impressions with the hotel's service?
- What you want to ask the manager
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
The oficce you work in does not have any cafeteria for staff. Write a letter your manager to request setting up a cafeteria for the staff.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.