You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?
You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager.
Give details of your visit
Describe how the staff helped you
What you want the manager to do
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
The statistics show different types of staff in the Shore Hotel from 1975 to 2010 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some companies have uniforms for the staff which must be work at all times. Discuss the advantages and disadvantages of this.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
Some employers offer their employees subsidized membership of gyms and sports club, believing that this will make their staff healthier and thus more effective at work. Do you agree or disagree?
Employers should give its staff at least four weeks ofholidays a year to make employees do better in their jobs.To what extent do you agree or disagree
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Some employers want to be able to contact their staff at all times, even on holidays. Does this development have more advantage than disadvantages?
Employers should give their staff at least four weeks' holiday a year to make employees better at their work. To what extent do you agree or disagree?
the bar chart shows an academic staff by gender ,2008 with particularly different directions.
Some employers offer their employees subsidized membership of gyms and sports clubs, believing that this will make the staff healthier and thus more effective at work. Other employers see no benefit in doing so. Discuss both news and give your opinion.
Some employers offer their employees subsidized membership in gyms and sport clubs, believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
some employers offer their employees subsidized membership of gym and sports club, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion.
Many businesses choose to recruit from within their own company rather than sourcing staff from overseas. Do the advantages of this outweigh the disadvantages?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think that employers should give its staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree?
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
Some compaies have uniforms for their staff which must be worn at all times. What are the advantages for a company having umifom? Are there any benefits of having uniforms for the stuff?
Some people think that only staff who worked in the company for a long time should be promoted to higher positions. What is your opinion on this?
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
the graph below show information about the hotel staff from 1975 to 2010
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
Some people think that wearing uniforms fosters solidarity between staff and makes them feel part of a team. Others claim that it is better to have a dress code than a uniform. Discuss both views and give your opinion.
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
The charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patient
Some employers want to be able to contact their staff at all times, even on holiday. Does this development have more advantages than disadvantages ?
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
Some employers offer their employees subsidizedmembership of gyms and sport clubs , believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
Open-plan offices offer a better working environment for staff than a normal office. To what extent do you agree or disagree?
The charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patients are treated. Write a report summarizing the information. Select and describe the main features, and make comparisons where relevant.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012 summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
· Describe the situation
· Explain how you were helped
· State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Some employers of their employees subsidized membership of gyms and sports clubs, believing that this will make their staff healthier and thus more active at work. Other employers see no benefit in doing so. Consider the arguments from both aspects of this possible debate, give your opinion.
Some people think that marketing helps promote products to the public. Others claim that well-trained, competent staff are the key to success. Discuss both views and give your opinion.
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012
Employment should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.