The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some employers offer their employees subsidized membership in gyms and sport clubs, believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
· Describe the situation
· Explain how you were helped
· State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
Some people think that companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
Some employers offer their employee subsided membership of gyms and sports clubs, believing that this will make their staff healthier and thus more active at work other employers see no benefit in doing so discussed the argument from both aspects of you and give your opinion.
Many organisations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
Employers should give its staff at least four weeks ofholidays a year to make employees do better in their jobs.To what extent do you agree or disagree
Some employers reward member of staff for their exceptional contributions to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.
you were recently impressed by a staff memer at a store. write a letter describing your appreciation. In your letter:
What the situation was
How you were helped
What you will do to show your gratitude
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
Employers should give their staff at least a 4- week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
You recently bought some train tickets for a journey a week in advance. When
you went to the station to catch the train, you were told you could not use the
tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
• describe the problem you had with the tickets
• say why you were unhappy with the sta
• suggest what action the train company should take
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low usage
How will it affect the staff
Suggest ways to improve it
Some companies have uniforms for their staff which must be worn at all times .What are the advantages for a company having a uniform?Are there any benefits of having a uiform for the staff.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Is there any benefit of having a uniform for a staff?
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You local library is hiring a new staff member,and you are interested in apply for the position.
Write a letter to the library manager to applyfor the job.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.
write a letter of apology to the person who complained. In your letter,
say how sorry you are that the person has had a poor experience
explain what action has been taken against the staff member
offer a free meal for four at the restaurant as a gesture of goodwill.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Some employers offer their employees subsidized membership of gyms and sports club, believing that this will make their staff healthier and thus more effective at work. Do you agree or disagree?
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
the graph below show information about the hotel staff from 1975 to 2010
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Some employers of their employees subsidized membership of gyms and sports clubs, believing that this will make their staff healthier and thus more active at work. Other employers see no benefit in doing so. Consider the arguments from both aspects of this possible debate, give your opinion.
Employers should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
The pie chart illustrate the percentage of emploition staff aged in the public sector in United Kingdom in years 2015 and 2020.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarize the information by selecting the main features, and make comparisons where relevant.
The company you work for has decided to close the cafeteria as the staff is not using it much. You are not happy with the decision. Write a letter to the director:
- Give reasons of low usage
- How will it affect the staff
- Suggest ways to improve it
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
• what you want the new uniform to be like
• and give some suggestions to handle the situation
Some companies have uniforms for their staff which must be worn at all time. What are the advantages for a company of having a uniform? Are there any benefit of having uniform for a staff?
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?p
The graph below show information about the staff of Shore Hotel from 1975 to 2010
Many organization and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
The graph below shows the satisfaction raiting of the staff in four colledges from 1991 to 2002
Many businesses choose to recruit from within their own company rather that souring staff from overseas. Advantage and disadvantage:
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
•ask about the next steps in the hiring process
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
Some employers reward members of staff for their exceptional Contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on the others. To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.