have recently joined a well-reputed company. In your office, the cafeteria is not cleaned properly. The cutlery available is usually unclean and most of the food on sale is stale Write an email to the human resources department in about 150-200 words. Your email should do the following things: State what problem you face when you visit the cafeteria. Complain about the inability of the cafeteria staff to address the problem. Describe how you want the issue to be addressed.
Some compaies have uniforms for their staff which must be worn at all times. What are the advantages for a company having umifom? Are there any benefits of having uniforms for the stuff?
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
Some people think that companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
Take a look at the graphic and complete the task. The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
Employers should give staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree with this statement?
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
Some employers reward members of staff for their exceptional Contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on the others. To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas. Do the advantages of this outweigh the disadvantages?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your manager requesting a cafeteria for the staff. In your letter, you should tell: what you heard about the inconvenience from the staff how you feel about it what suggestions you have.
Employers should give their staff at least four-weeks’ holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
The statistics show different types of staff in the Shore Hotel from 1975 to 2010 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some employers reward members of staff for their exceptional contributions to the company by giving them extra money. this practice can act as an incentive for some, but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low usage
How will it affect the staff
Suggest ways to improve it
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. 150 words
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?p
Some employers offer their employees subsidized membership in gyms and sport clubs, believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
Some employers offer their employees subsidized membership of gyms and sport clubs, believe that this will make their staff healthier and more effective at work. Other employees find no benefit doing so. Discuss both views.
byThe charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patients are treated. Chart 1 (below): Electricity used (megawatts or mw) in a typical hospital Chart 2 (below): Number of emergency medical calls made by local residents chart 3: average time (in minutes) spend on assessing emergency cases by hospital medical staff before treatment.
Some employers offer their employees subsidized membership of gyms and sports club, believing that this will make their staff healthier and thus more effective at work. Do you agree or disagree?
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
The two maps below show road access to a city hospital in 2007 and 2010. Summarize the information by selecting and reporting the main features and make comparisons wherever relevant Summarise the information by selecting and reporting the main features, and make comparisThe two maps give information about the development of city hospital road assessment in 2007 and 2010. Overall, it can be clearly seen that there are various extended amenities built, such as a public car park and a bus stop in 2010. Moreover, there were two roundabouts constructed on Hospital Road to improve more effective traffic transportation. Firstly, there was a circular road added, which connected on the City Road and the Hospital Road, in 2010. By 2007, six bus stops were located surrounding the Hospital road, three each east and west. However, bus station was constructed on the west of its road, and car park, located on the east side allowing both public and staff parking, was changed to accept just staff in 2010. Furthermore, there was another roundabout added, connecting the Hospital Road and the Ring Road. The Ring road, surrounding the city hospital, had public car park built on the east side in 2010. ons where relevant
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarise information by selecting and reporting the main features and make comparison where relevant.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
The flow chart below illustrates a procedure of organization's staff hiring.
The company you work for has decided to close the cafeteria as the staff is not using it much. You are not happy with the decision. Write a letter to the director:
- Give reasons of low usage
- How will it affect the staff
- Suggest ways to improve it
Many jobs require ongoing training and research to stay competitive in a world with rapidly evolving information and technology. Some believe that it is the responsibility of businesses to pay for this training for their staff while others feel it is up to the individual. Discuss both views and give your own opnion.
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012. Summarise the information by selecting and reporting the main feature and make comparisons where relevant.
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
the graph below show information about the hotel staff from 1975 to 2010
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.Write a letter to the train company. In your letter:
describe the problem you had with the tickets
say why you were unhappy with the sta
suggest what action the train company should take
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
inSome companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
Employers should give their staff at least four weeks' holiday a year to make employees better at their work. To what extent do you agree or disagree?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
Some people believe that companies should hire young people. Others say that older experienced staff should be hired. Discuss both these views and give your opinion.
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas.what are the advantages or disadvantages of this trend?