The pie chart illustrates the percentage of employment staff aged in the public sector in the United Kingdom in the years 2015 and 2020.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
More and more women go out to work. Is it the government's responsibility to subsidise them and provide free staff and facilities to care for their children? To what extent do you agree or disagree with this idea?
The bar chart illustrates the proportion of male and female staff who work in a major university by different sectors in 2012. Overall, while there are more female staff specialized in education, it is interesting that engineering is the most common field among male professors.
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
Open plan offices offer a better working environment for staff than a normal office. To what extent do you agree or disagree?
Some companies make donations to local charities and community groups. Other companies do not and leave it up to their staff to decide whether to make personal donations. Should companies donate part of their profits to charities? State your opinion and provide reasons for your view.
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Some employers offer their employees subsidised memberships to gyms and sports clubs, believing that this will make their staff healthier and more effective at work. Other employers see no benefit in doing so. Discuss both views, present your opinion.
Some companies have uniforms for their staff which must be worn at all times .What are the advantages for a company having a uniform?Are there any benefits of having a uiform for the staff.
Some employers want to be able to contacts their staff at a all times, even on holidays. Does this development have more advantages than disadvantages?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
Some employers reward member of staff for their exceptional contributions to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
· Describe the situation
· Explain how you were helped
· State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Some employers offer their employees subsidized memberships of gyms and sport clubs, believing that this will make their staff healthier and more effective at work, other employers see no benefit in doing so. Discuss both views and present your opinion.
Many businesses owners find their staff lack sufficient interpersonal skills such as ability to cooperate their coworkers.What are the causes ? Can you suggest some possible solutions?
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?p
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
* explain why you think the staffs are not happy with the new uniform
* what you want the new uniform to be like
* and give some suggestions to handle the situation
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004.
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The graph below show information about the staff of Shore Hotel from 1975 to 2010
You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager.
Give details of your visit
Describe how the staff helped you
What you want the manager to do
Some employers want to be able to contact their staff at all times, even on holidays. Do the advantages outweigh the disadvantages?
your company does not have a staff rest area. write a letter to your manager to request an office that can be used as a staff rest area. in the letter
-explain the benefits of this action
-suggest an office that can be used
-what should be done to transform the office into a staff rest are
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
Some companies have uniforms for their staff which must be wore at all times. What are the advantages for a company having a uniform? Are there any benefit for having any form for the staff?
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
The pie chart illustrate the percentage of emploition staff aged in the public sector in United Kingdom in years 2015 and 2020.
byThe charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patients are treated. Chart 1 (below): Electricity used (megawatts or mw) in a typical hospital Chart 2 (below): Number of emergency medical calls made by local residents chart 3: average time (in minutes) spend on assessing emergency cases by hospital medical staff before treatment.
Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
Employers should give their staff at least four-weeks’ holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
Employment should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
Employers should give their staff at least a 4- week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
Some people think that employers should give its staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree?
Some employers reward members of staff for their exceptional Contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on the others. To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
some employers offer their employees subsidized membership of gym and sports club, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
some companies have uniform for their staff which must be warn at all the times. what are the advantages for a company having a uniform.Are their benefits of having uniform for their staff.
The company you work for is planning to provide special staff training Your duty is to find out if the local conference center has suitable facilities in order to hold the training. Write a letter to the manager of
The flow chart below illustrates a procedure of organization's staff hiring.