You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The graph below shows the Satisfaction rating of the staff in four colleges from 1991 to 2002. Write a report for a university lecturer describing the information shown below.
byThe charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patients are treated. Chart 1 (below): Electricity used (megawatts or mw) in a typical hospital Chart 2 (below): Number of emergency medical calls made by local residents chart 3: average time (in minutes) spend on assessing emergency cases by hospital medical staff before treatment.
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The graph below shows the satisfaction raiting of the staff in four colledges from 1991 to 2002
Employee should give its staff at least four weeks holiday a year to make employees better at their job. To what extend do you agree or disagree?
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
Many organizations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Some employers offer their employees subsidizedmembership of gyms and sport clubs , believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
Employers should give their staff at least four weeks’ holiday a year to make employees better at their work. To what extent do you agree or disagree with this view?
You use the local swimming pool often, and during one of your visits, you have encountered a problem. Write a letter to the manager. In your letter:
Describe what the problem was
Tell what the swimming staff have done about it
Suggest your own solution to the problem
Employers should give their staff at least four weeks' holiday a year to make employees better at their work. To what extent do you agree or disagree?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Employers should give their staff at least four weeks of holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
The company you work for has decided to close the cafeteria as the staff is not using it much. You are not happy with the decision. Write a letter to the director:
- Give reasons of low usage
- How will it affect the staff
- Suggest ways to improve it
The line graph shows the demand while the second chart show the number of staff in th Uk steel industry.
Employment should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective?
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
Some job employers want to be able to contact their staff at all times even on holidays.what are the advantages and Disadvantages
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Some employers offer their employees subsidized membership of gyms and sports club, believing that this will make their staff healthier and thus more effective at work. Do you agree or disagree?
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
Many organisations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
Employers should provide their staff with a minimum of four weeks of annual leave to enhance their work performance. To what degree do you support or oppose this idea?
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
inSome companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020.
some employers offer their employees subsidized membership of gym and sports club, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion.
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
Some employers want to be able to contact their staff all the time including holidays. Do you think the advantages of this are more than its disadvantages?
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think that only staff who worked in a company for a long time should be promoted to highter position. To wat exent do you agree or disagree with this statement?
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
Some managers encourage their staff to work better by giving them more money. To what extent do you think this policy can be effective? Can you recommend any other methods to achieve this goal?
the bar chart shows about female and male academic member staff in 2012
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
you and your colleague would like to use a company room for staff break times but you need the managers permission. write a letter to your manager in your letter you should: explain the advantages of having a room for staffbreak times,suggest which room would be most suitable and why and say what changes to the room would be necessary
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do