The use of new technology to deal with the public is happening, in most of the cases, due to the lack of staff to serve them. Government has implemented, for example, "AI scanners" to filter and reply enquiries immediate
Nowadays, many countries are heavily investing in new age technologies like Artificial Intelligence, Machine Learning, and Natural Language Processing. The government is investing in these costly ventures because of the
Authorities from various nations are concerning of using their budgets for dealing with the publicity by up to date technology due to the managing issues and other phenomenon. This essayist will discuss and give evidence