Modern technology, such as personal computers and the Internet, have made it possible for many people to do their work from home at least part of the time instead of going to an office every day. What are some of the advantages and disadvantages of this situation? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

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Technological advances have a profound impact on the way people
work
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. With the advent of high-speed telecommunication and videoconferencing systems, employees can now
work
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from the comfort of their homes rather than travelling to the office daily.
This
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essay argues that a remote
work
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option
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has not only eliminated the commute
time
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and reduced
employee
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work
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stress, but
also
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increased the
communication
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gap among the team members. Through remote working, employees can save their travel
time
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and
also
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maintain their
work
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-life balance. Travelling to
work
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consumes a major portion of an individual’s
time
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, and through telecommuting, they can use
this
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time
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for personal and professional benefits.
For example
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, through a remote working
option
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, companies like IBM not only enhanced their
employee
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job
satisfaction
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but
also
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significantly reduced workforce attrition.
Work
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-related stress will automatically reduce with less
time
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to travel and better job
satisfaction
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.
Furthermore
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, happy and productive employees lead to better customer
satisfaction
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and more profits for the organization. To confirm
this
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, in a recent Harvard Business Review study, organizations with remote
work
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option
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for the employees are 20% more profitable compared to organizations that don’t give a telecommuting
option
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.
Thus
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,
work
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from home not only enhances
employee
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satisfaction
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, but
also
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increases profits for the organization.
On the contrary
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, distributed teams working at different locations result in
communication
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gaps and the remote working
option
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doesn’t suit all kinds of job profiles. Teams that don’t
work
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together at a single location often have difficulty in resolving verbal and non-verbal
communication
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issues. Unless there are clear tools and processes defined, remote working will cause a massive drop in productivity for the teams.
Moreover
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, customer-facing roles like cashiers, shop floor employees, top management of the organization,
etc
continuing in the same way
etc.
should be always available at the location and can’t have
work
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from home
option
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.
Thus
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, if not properly planned, remote working can result in a tremendous drop in productivity and customer
satisfaction
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. In summary, the digital era has significantly transformed the way people
work
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. While telecommuting has significant advantages as improving
employee
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satisfaction
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and reducing
employee
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travel
time
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, it can
also
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result in drastic
communication
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gaps among the team members. A well planned and the co-ordinated remote working
option
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is beneficial to both the employees and the organizations.
Submitted by Siva on

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