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Writing Samples /
Band 6

you have received a bill from a mobile phone company for international call charges relating to a time when you did not use your phone for international calls. write a letter to the company, complaining about this giving your reasons asking for the bill to be changed

#bill #phone #company #charges #time
Dear sir or Madam, I am writing with regards to the cell phone bill I received on January 26, 2020, which includes a sum of $300 for international call charges.
This
 is completely unjustified as I never made these calls. I have been a happy customer of Air-Voice for
past
Correct article usage
the past
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 4 years and I have never faced any billing issues so far. But my recent bill includes charges for few unmade calls. At no time I
never
Correct your spelling
ever
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 used
this
 phone to make international calls. I have only made calls to
local
Add an article
a local
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 company and once called
London
Correct article usage
the London
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 office which is
also
 a national call. I have checked my call summary and there is no record of any international calls. I herewith attach my call up records for your reference. So, I kindly request you to recheck my bill and withdraw my charges. I
also
 ask you to confirm to me in writing that
this
 has been actioned, by sending me a copy of
revised
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the revised
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 proposal to
this
 address.

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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