You ordered a book online for exam preparation. It has been some time since you ordered it and still has not received your book. Write a letter to the e-commerce company about this. • Describe your purchase order of the book • Explain the importance of the book • Say what you want the company to do for you
Dear Sir/Madam,
I am writing to the customer service manager regarding the
book
that I purchased from your website last
month. I am a loyal customer of your company and have been buying many goods from your e-commerce website, however
this
time I am highly disappointed with your services for the Cambridge IELTS book
with order number #24566839 that was purchased on 22nd June 2020. There is a delay in the order from your side and I have not yet received it.
Let me explain to you my situation. The book
is important to me because it is the official guide for IELTS preparation, which is scheduled for 8th August 2020. I need enough practice for it since the questions are closest to what is asked in the exam and failing to do so can result in a poorer band score.
As a part of compensation, I would appreciate it if you could speed post the book
from another courier that can deliver it within 2 days as the book
is non- returnable
as well as non-refundable. Correct your spelling
non-returnable
Moreover
, please share the tracking details with me on my email ID.
Looking forward to hearing from you.
Yours faithfully,
Emily JacksonSubmitted by Ideator_25 RockZz on
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