You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

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Dear Sir or Madam, I am writing to express my dissatisfaction with the nail's scissors I just bought online from your company. I am really disappointed with your store since I am a regular customer for over 5 years and I have never had

this

Linking Words

problem before. I deserve to be better treated. Two weeks ago, I was surfing on the internet when I found just the nail's cutter I was looking for: a state-of-the-art brand new silver scissors for

nails

Use synonyms

that is

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just adaptable for anyone nail's size,

thus

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I decided to acquire it.

However

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, the minute I returned home and decided to try the product, I noticed it was not working in the way it ought to. I was unable to cut my

nails

Use synonyms

because each side of the scissors was not aligned to the other. I felt totally damaged with all

this

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situation since I just had

this

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item to do my

nails

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for a wedding party I went at the same night I bought the product, but as I could not use it, I had to go to the party with my

nails

Use synonyms

in a terrible condition, not tidy enough for a marriage party. In

this

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way, I would like to receive a brand new one, since the one I had just got is unusable, as well as I intend to receive a gift card with some credit to be spent in your store.

Nonetheless

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, If those options are not possible, I am going to ask you to make a deposit of the amount spent in it to my bank account, which data information is attached to

this

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letter, as the receipt for the shopping for

this

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product. I am expecting your comprehension with all over

this

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situation, as I look forward to having a swift solution for

this

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matter. Yours faithfully, Anna Fraga

Submitted by croonf on Tue Nov 16 2021

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

308 words

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Topic Vocabulary:

order number
shipment
delivery
damaged
defective
package
request
replacement
refund
customer support
awaiting your prompt response
solution
photos attached
upon inspection
apologies in advance

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

Word Count

You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.

Some people think there are not many things individuals can do to resolve environmental problems, while the others believe that in order to tackle environmental problems individuals also need to take action. Discuss both views and give your opinion.

The diamgram shows the life cycle of the honey bee.

Today more and more tourists are visiting places where conditions are difficult such as the Sahara desert and Antarctica. What are the benefits and disadvantages of visiting this area?