You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

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Dear Sir or Madam, I am writing to complain about the laptop that I purchased from your store two weeks ago.
This
Linking Words
is a Dell company computer that comes with one year warranty and I have a receipt. I took all the initiatives on my side but the problem seems to me now unresolvable. The laptop was working fine on the
first
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day when I purchased it, but from the
second
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day, it kept asking me to reboot the system and install the drivers again and again. Now it has been several days and I am honestly tired of updating the drivers along following the instructions to the note as per the website but without
this
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, I cannot use the major functionality that includes: sound, microphone, camera, etc. At
first
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, I thought, it was just a matter of regular system updates and the computer system will work fine in some time but it took a lot of my time and most importantly my work is getting affected by it, as I am unable to attend online meetings and cannot even listen during calls.
This
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also
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makes me absent during the meetings,
also
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damaging my reputation in the company. I
also
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made a call to the company support line and explain the whole situation to ask if I am doing anything wrong and they told me to bring it to the store from where I have purchased it and the store will solve the situation for me.
Therefore
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, I would like to have
this
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laptop either fixed immediately or will appreciate a full replacement, as I am aiming to keep
this
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model but without the existing problems. I hope you understand the situation and take some measures to solve
this
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matter for me on an urgent basis. I am looking forward to hearing from you soon. Yours faithfully, Nofal Amin
Submitted by nofalamin92 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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