There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

Dear Mr Bharara, I hope you are doing well. I am Sharmila Sharma, working as a senior automation resource in the same organization. I am writing
this
letter since I was asked for a suggestion on how to improve the
reception
area
. I would like to tell you about the complaints that have been reported. Whenever a visitor enters the premises, there is no one at the
reception
to help him out.
In addition
to that, there is no water or coffee service present. And people from the office have
also
complained that there is trash littering around in the
reception
area
.
Reception
plays an important role in a company's reputation. If the
reception
area
is awful
then
people will stop visiting the institution. If the office space is not clean
then
an employee could quit his job or may fall sick. My suggestion for the improvement of the
reception
area
is that cleanliness should be maintained and there should always be someone who can assist the visitors. With
this
, there should always be facilities for water and coffee for the person visiting the institution. I hope you will find my suggestions helpful. Yours sincerely Sharmila Sharma
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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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