Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Dear Sir/Madam, I am writing

this

letter to express my disappointment regarding the Dell laptop which I bought recently from your store. For the whole week it worked fine,

then

suddenly it got crashed and now it is not starting. I guess there is some malfunction in the motherboard. I called the customer care of your company and did not get a proper response ,

hence

writing you

this

concern. I have a very important assignment to deliver by

end

Correct article usage

the end

show examples

of

this

month and because of

this

, the issue I am blocked now.I would like you to replace my laptop as soon as possible. Please schedule a pickup of the laptop from my home or I can drop it to the store as well. I look forward to hearing from you at your earliest convenience. Yours Sincerely, Pooja