You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: Describe the problem with the equipment Explain what happened when you phoned the shop Say what you would like the manager to do Begin your letter as follows:

#piece #equipment #kitchen #work #shop #action #manager

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Dear Sir/Madam, I'm writing to bring your attention to the bad customer service that I encountered

last

Linking Words

week. I bought a

fridge

Use synonyms

from your store at Bugis

last

Linking Words

week. When it was delivered to my house, I switched it on but it didn't work at all.

Therefore

Linking Words

, I called the shop and explained about the malfunction of the

fridge

Use synonyms

. The customer service personnel asked me to bring it back to the store and responded that

otherwise

Linking Words

, nothing can be done from their end. There was no arrangement of picking up the item from my place. I was so frustrated with the advice. As there is a warranty of 1 year, I would like to have the damaged

fridge

Use synonyms

to be collected by the store and a brand new

fridge

Use synonyms

to be delivered to my house. Please look into the matter and let me know the arrangement. Thank you in advance. Best regards, Yi

Submitted by yi.jun.smile26 on Mon Oct 31 2022

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

153 words

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