You have ordered a product on a website and received a different product. Write a letter to the company. In your letter 1. Describe the product you ordered 2. Explain why you aren’t satisfied with the product you received 3. Let them know what actions you expect them to take

#product #website #company #aren’t #actions

Dear Sir, I am writing

this

letter to complain about the product that I have ordered from your website. I ordered One Plus wireless headphones on October 22nd it took 5 days to deliver them to my address.

Finally

, when the package arrived I noticed that parcel was already opened. I thought only the box was damaged during transportation but, even the product was damaged internally. When I tried to connect with my iPad it is not getting connected.

Initially

, I thought it won’t support iOS devices, but it did not even connect with android

also

. I am extremely disappointed with your product. I called customer care services to report the issue, but they could not able to resolve my issue by suggesting I restart the device. So, I would like you to either replace the device with the new one or initiate

for

Change preposition

apply

show examples

a full refund. I hope you would take immediate action on my issue and will do the needful. Yours faithfully, Rachel Green

Submitted by yasaswini.gopisetty on Fri Nov 04 2022

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

8 paragraphs

166 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

order confirmation
invoice
discrepancy
substitute
standard procedure
customer service
replacement
refund
expedite
defective
product description
inconvenience
resolution

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You have ordered a product on a website and received a different product. Write a letter to the company. In your letter 1. Describe the product you ordered 2. Explain why you aren’t satisfied with the product you received 3. Let them know what actions you expect them to take

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