There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter: Describe the complaints that have been made Say why the reception area is most important Suggest how the area could be improved

Dear Sir, I am writing you

this

letter regarding the complaints that we have received from our guests recently. I would like to give some ideas about the problems which we are having currently and present a few of my suggestions. Most of the complaints were about the sitting area at the front and they mentioned that the number of seats is not enough for people especially when it comes to the days when the number of guests is high. Not only that but

also

, they have commented that the welcome they receive once they step into the hotel is unpleasant. As you know, the most important area is the reception since it gives the first impression about our facility.

Furthermore

, It is the place where the clients are getting some relaxation until the completion of their registration work. I would suggest that it is highly appropriate to expand the area with some more furniture and decorations

while

advising on arranging some perfect welcome drinks and some friendly workers since those approaches will help to mitigate the problems effectively.

Moreover

, it will beneficial for our reputation in a positive manner. I hope you will get an idea about the situation and take necessary action immediately. Thank you. Yours faithfully, John Doe